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Chapter 9

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Dr. Jury Belonozhkin
Dr. Jury Belonozhkin
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Chapter 9 Check-Out and Account Settlement Managing Front Office Operations Eighth Edition (333TXT or 333CIN)
Competencies for Check-Out and Account Settlement ,[object Object],[object Object],[object Object]
Check-Out/Settlement Process ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Departure Procedures ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],(continued)
Departure Procedures ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],(continued)
Methods of Settlement ,[object Object],[object Object],[object Object],[object Object]
City Ledger Accounts ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Account Aging ,[object Object],[object Object],[object Object]
Guest History Files ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Marketing Follow-Through at Check-out ,[object Object],[object Object],[object Object],[object Object]

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Chapter 9

  • 1. Chapter 9 Check-Out and Account Settlement Managing Front Office Operations Eighth Edition (333TXT or 333CIN)
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