GLOBAL B2B SOLUTIONS
GLOBAL B2B SOLUTIONS help clients successfully execute and manage
business process management and outsourcing strategy to achieve
breakthrough results. As long-term partners in our client's success, we build the
capability to execute strategy and accelerate time to results. The outcome - our
clients' increased ability to manage business processes effectively and efficiently
to better support their strategic business plans, to improve
performance, profitability, and shareholder value.
We focus exclusively in segments of the market where we can provide
strategic, multi-process, end-to-end business solutions and where we can
leverage our firm's core competencies to help clients build customer and
shareholder value. Our approach is to provide integrated business solutions that
benefit the entire organization and our goal is to deliver significant business
value to our clients.
GLOBAL B2B SOLUTIONS helps our clients achieve competitive
advantage, through the rapid conception, creation and execution of business
process outsourcing strategy.
Our approach breaks down barriers and creates synergy, allowing our clients to
maximize return on investment with their BPO initiative - leading to increased
sales, reduced cycle times, improved service and lowered costs.
GLOBAL B2B SOLUTIONS has been established with the primary objective of
providing unconventional consulting services coupled with enhanced value
proposition that elevates the business profitability of customer. The
Organization assures high levels of quality standards in the entire process of
service delivery with the desire to go a long way in establishing endue
relationships with customers. We ensure you the ultimate value creation with
GLOBAL B2B SOLUTIONS.
GLOBAL B2B SOLUTIONS’s business is based on the belief that: Each client and
prospect counts; each person counts; each deed counts; and each contact between a
client or a prospect and an associate. Each client and prospect is either prospective future
business or a prospective loss…depending upon the quality, reliability, and
responsiveness of our services, and associates.
GLOBAL B2B SOLUTIONS is committed to providing world-class service levels that
exceed our clients' requirements and expectations with solutions that enable them to
succeed in their businesses.
GLOBAL B2B SOLUTIONS is defining service broadly — from initial contact with a
prospect, to product and process quality, to anticipating client needs and preferences, to
overall client satisfaction. It requires associates to treat every interaction with a client as
an opportunity to enhance that client's perception of GLOBAL B2B SOLUTIONS.
GLOBAL B2B SOLUTIONS is committed to advancing a world-class service vision in the
belief that service quality is the ultimate competitive advantage for our business. We see
world-class service as a journey where, whenever we approach an identified
destination, to increase our objectives and raise our goals in order to become even better.
Success is measured by increasing numbers of extremely satisfied clients, higher client
retention rates, broader client relationships, higher associate satisfaction, engagement
and retention rates, and consistent implementation of our values and corporate
philosophy, resulting in ever-increasing revenues, and earnings.
Customer Focus : Harmony between Quality in process and
continuous improvement to deliver exceptional services to Customer.
Team Work : To be an employer with genuine concern for employees
empowering them to learn and excel.
Honesty & Integrity : A Customer Open environ with strong ethical
values, honesty and consistency in word and deed
With GLOBAL B2B SOLUTIONS outsourcing from BPO, your organization receives not
only experienced consulting assistance, but our consultants become trusted advisors to
We do have an exhaustive list of clients who have been constantly giving us appraisals
and list of new customers and indeed we are of...
GLOBAL B2B SOLUTIONS Outsourcing, a highly acclaimed outsourcing and ITES
solutions company, provides discerning talent training services and ITES solutions to the
We have a large data bank of experienced talents in various domains that provide us an
opportunity to evaluate from am appreciable database of resumes. We do this by
constantly increasing our network of professionals in the information technology (ITES)
industry and discovering their interests and skills thereby gaining market intelligence.
We collate the information and utilize this while researching and consulting with our
clients. As our candidates are constantly in touch with us, we are aware of their
objectives, strengths and caliber, which allows us to present the aptly suited candidate
according to your specifications (in terms of competency, experience, remuneration etc)..
OUTSOURCING PROCESS –
TO ENSURE SMOOTH TRANSITION AND COMPLETION OF YOUR
1. Establish Contact
2. Requirement Analysis
3. Pricing and Contracting
4. Project Initiation
5. Project Steady State
OUR QUALITY POLICY
GLOBAL B2B SOLUTIONS executes large volume IT enabled services
including data entry online and data entry offline operations, with low turn-
around time for the creation of databases, electronic word-processing, in all
leading electronic formats. A skilled team of data-entry operators works in
GLOBAL B2B SOLUTIONS Data Entry online services include online data
retrieval and data entry to scour online resources and enter relevant data from
various websites into a database.
GLOBAL B2B SOLUTIONS data entry online service matches the global
standards and guarantees a high accuracy level of over 99.995% for all its data-
• Our workforce comprises resourceful and proficient data entry operators and forms processors who
have several years of experience.
• As a full-service firm, we have long standing experience in medical forms processing, legal forms
processing, and other business forms processing.
• Our approach to data entry and the technologies we employ not only enable us to deliver the highest
levels of data quality, accuracy, and quick turnaround, but also address your need for document and
data security and confidentiality.
• GLOBAL B2B SOLUTIONS can capture data from all types of forms, whether it is handwritten or
typed, and convert these forms into electronic formats with maximum data accuracy.
• We have a number of strengths which we capitalize on and leverage to aid our growth, including:
• Being in information-based business solutions businesses.
• Solid, time-tested “Operating Principles”.
• A strong client service orientation. Robust, powerful and well-controlled operations, production,
and communications capabilities.
• A strong commitment to world-class service, being an employer of choice, and product leadership, A
clearly articulated corporate philosophy and set of core values.
• Well-qualified and experienced professionals, our technical facilities in a conductive working
• Our most critical special strength, the key element in our success, is our dedicated team of
associates. They share “Our Vision” and help us succeed in the marketplace.
• We have a predictive dialing solution with all sorts of backups.
1. Work offered by client.
2. Details analyzed on Commercial & Technical grounds.
3. Based on feasibility, signing of NDA & SLA.
4. Issue of Work Order from the Client.
5. Allotment of the work at one of our Delivery Centers.
6. Training Session.
7. Going Live with Operations.
8. Constant Quality Control checks to ensure Productivity.
Our goals are to empower & enlighten each employee and make
them ever equipped for achieving organizational objectives. This
is a must for staying current with changing technologies &
practices. We believe that the quality of employees and their
development through training and education are major factors
in determining long-term profitability of a business.
Provide a wide range of high quality, customized training that
develop the job skills, knowledge and attitudes of diverse
Create a trusting, empowering and supportive work environment
that enables our staff to work as a team to assume responsibility,
make decisions and take action that best serves our clients
Create a self-supporting organization which invests in growth
and continuous quality improvement.
INBOUND SERVICES : Answering Service
Customer Support Services
Help Desk Support Services
Toll Free Services
Technical Support Services
OUT BOUND SERVICE : Appointment Setting
BPO SERVICES : Data Entry
HTML / XMLTagging
INFRASTRUCTURE & TECHNOLOGY
At GLOBAL B2B SOLUTIONS, we have an advanced infrastructure and the
latest technology in place for preparation, capture, retrieval and utilization of
information for any organization. Our accurate, flexible and reliable data
processing services and forms processing solutions leave our clients with ample
time to focus on their core business and grow their business without hiring
additional personnel or leasing additional office space. As a professional data
management and conversion provider, our goal is to let you concentrate on
your core business, while offering you cost-effective solutions and alternatives
to help you achieve your goals. Our process involved high-level QA with
necessary double entry and checking of documents to ensure accuracy.
Internet 2mbps line
150 Seat with high config : Dual-core,2gb Ram,160gb Hard disk
With high end server back-up-200gb Hard disk