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A    PROJECT REPORT ON

 “ CUSTOMER PREFERENCE REGARDING ”


  Submitted To:                            Prepared By:
  Dr. Vishal Patidar                       Mehul Rasadiya




K.K. Parekh Institute of Management Studies
                   (Amreli)
            ACADEMIC YEAR:-2012-2013
C OMPANY P ROFILE

   Name of the company          : Coca-cola Enterprise inc.
   Type                         : Private
   Founded                      : 1886
   Headquarters                 : Atlanta Georgia USA
   Chief Executing Officer      : John Brock
   Chief Financial Officer      : William W Douglas
   Industry                      : Beverages
   Revenue                      : $19800 billion USD
   Operating income              : $1.495 billion USD
   Net Income                    : $1.143 billion USD
INTRODUCTION


   Market    survey   should    be
    conducted properly because that
    help the top management in
    decision making.
   A reserch given the extra only
    when the studies are properly
    conducted.
O BJECTIVES     OF THE STUDY


   To know preference level of
    customer regarding coca cola
    drink.


   To study the competition
    prevailing in the soft-drink
    market at local level.
L IMITATION


   These is only taken data from
    limited areas.


   These is survey taken
    randomly.
D ATA      COLLECTION




 Primary   data


 Secondary   data
P RIMARY DATA



   Observation method
   Interview method
   Questionnaire method
S ECONDARY DATA



   Reference book
   Articles
   Newspaper
   websites
S AMPLING


   Sampling method


Simple random Sampling
S AMPLE   DESIGN


   Sampling frame


   Sampling unit


   Sampling size
R ESEARCH                   DESIGN


   Exploratory research design :

    Based on secondary data

   Descriptive research design

    Gender, Age, Income,

   Casual research design

    cause and effect relationship between two or more
    variables
ANALYSIS
  OF
 DATA
Q UESTION - 1


Do you know about coca cola drink ?
Gender wise


200
150
100
50                                                Femle
                                               Male
 0
            Yes        No

  Answer          Male      Female   Respond     In%
      YES         192         48       240       96%
      NO           8          2        10        4%
  TOTAL           200         50       250      100%
Age wise


150

100
                                                            Above 50
50                                                      26-50
                                                    15-25
  0
           Yes          No

 Answer          Below 25     25-50   Above 50   Respond     In%
  YES              79         138       23         240       96%
      NO            1          7         2         10         4%
 TOTAL             80         145       25         250      100%
Income wise


150

100
                                                  Above 30000
50
                                               10000-30000
                                            Below 10000
  0
         Yes         No
Answer         Below      10000-   Above   Respond    In%
               10000      30000    30000
 YES            79         138      23       240      96%
  NO             1          7        2       10        4%
TOTAL           80         145      25       250      100%
Q UESTION - 2



From where you come to about coca cola ?
Gender wise

100
 80
 60
 40
                                                   Female
 20
                                                Male
  0
      Television Newspaper   Others

 Sources       Male          Female   Respond     In%
Television       98            19       117      48.75%
Newspaper        80            22       102       42.5%
  Other          14            7        21        8.75%
  Total         192            48       240       100%
Age wise

  80
  60                                                   Above 50
  40                                                25-50
  20                                            Below 25
   0




 Sources     Below 25    25-50   Above 50   Respond     In%
Television     50         52       15         117      48.75%
Newspaper      20         76        6         102       42.5%
  Other         9         10        2         21        8.75%
  Total        79         138      23         240       100%
Income wise

 80
 60                                             Above 50
 40                                          25-50
 20                                      Below 25
  0




 Sources     Below   10000-   Above   Respond     In%
             10000   30000    30000
Television    40      74        3       117      48.75%
Newspaper     36      61        5       102      42.5%
  Other        9      11        1       21       8.75%
  Total       85      146       9       240       100%
Q UESTION - 3



Do you like coca cola drink ever time ?
Gender wise

200
150
100
50                                                 Female
                                                Male
 0
            Yes         No


 Answer           Male       Female   Respond      In%
      YES         153          30       183       76.25%
      NO           39          18       57        23.75%
  Total           192          48       240       100%
Age wise

150

100
                                    Above 50
 50
                                  25-50
  0                            Below 25
         Yes
                     No

Answer   Below 25     25-50   Above 50    Respond    In%
 YES           55     117        11         183     76.25%
  NO           24      21       12          57      23.75%
 Total         79     138       23          240     100%
Income wise

150

100
                                   Above 300000
 50
                                 10000-30000
  0                            Below 10000
         Yes
                      No

Answer     Below      10000-   Above    Respond     In%
           10000      30000    30000
 YES           63      114       6           183   76.25%
  NO           22      32        3           57    23.75%
 Total         85      146       9           240   100%
Q UESTION - 4



From how long are you taking coke?
Gender wise

100
 80
 60
 40
                                                       Female
 20
                                                    Male
  0
         Below 2    2-5 years   Above 5
          years                  years
      Answer         Male       Female    Respond      In%
 Below 2 Years        21          12        33       13.75%
2 years – 5 years     83          26        109      45.42%
 Above 5 years        88          10        98       40.83%
    TOTAL             192         48        240       100%
Age wise

80
60
40                                                             Above 50
20                                                         25-50
                                                       Below 25
 0
        Below 2    2-5 years   Above 5
         years                  years
      Answer       Below 25    25-50     Above 50   Respond      In%
 Below 2 Years        20         4          9         33        13.75%
     2 – 5 years      45         56         8         109       45.42%
Above 5 years         14         78         6         98        40.83%
      TOTAL           79        138        23         240        100%
Income wise

60
40
                                                   Above 30000
20                                             10000-30000
                                            Below 10000
0
       Below 2 2-5 years Above 5
         years            years
      Answer      Below    10000-   Above   Respond      In%
                  10000    30000    30000
 Below 2 Years      6        26       1       33       13.75%
     2 – 5 years    43       60       6       109      45.42%
Above 5 years       36       60       2       98       40.83%
      TOTAL         85      146       9       240       100%
Q UESTION - 5


What do think about the price of coke ?
Gender wise

100
 80
 60
 40
                                                   Female
 20
                                                Male
  0
      Expensive    Average   Cheap

 Sources          Male       Female   Respond     In%
Expensive          98          19       117      48.75%
 Average           80          22       102       42.5%
  Cheap            14          7        21        8.75%
  Total           192          48       240       100%
Age wise

 100
                                                              Above 50
  50                                                       25-50
                                                       Below 25
   0
          Expensive Average         Cheap



Sources       Below 25    25-50         Above 50   Respond     In%
Expensive        50           52            15       117      48.75%
Average          20           76            6        102      42.5%
 Cheap           9            10            2        21       8.75%
  Total          79           138           23       240       100%
Income wise

100
                                          Above 30000
50                                      10000-30000
                                     Below 10000
 0




 Sources    Below   10000-   Above     Respond      In%
            10000   30000    30000
Expensive    40      74        3          117      48.75%
 Average     36      61        5         102       42.5%
  Cheap       9      11        1          21       8.75%
  Total      85      146       9         240       100%
Q UESTION - 6


What do you think about coca cola drink
is healthy ?
Gender wise

200
150
100
50                                                 Female
                                                Male
 0
            Yes         No


 Answer           Male       Female   Respond      In%
      YES         151          36       187       77.92%
      NO           41          12       53        22.08%
  Total           192          48       240       100%
Age wise

150

100
                                    Above 50
 50
                                  25-50
  0                            Below 25
         Yes
                     No

Answer   Below 25     25-50   Above 50    Respond    In%
 YES           60     111       16          187     77.92%
  NO           19      27        7          53      22.08%
 Total         79     138       23          240     100%
Income wise

150

100
                                   Above 300000
 50
                                 10000-30000
  0                            Below 10000
         Yes
                      No

Answer     Below      10000-   Above    Respond     In%
           10000      30000    30000
 YES           74      106       7           187   77.92%
  NO           11      40        2           53    22.08%
 Total         85      146       9           240   100%
FINDINGS

   In our study found that 240 respond are insured while 10
    respond are not insured

   76.25% people like Coca-cola drink ever time.

   48.75% people said coke is expensive, 8.75% people said
    coke is cheaper.

   Only 77.92% think coca cola healthy and 22.08% think not
    healthy.

   The company brand strong.
CONCLUSION


   From the study of last year’s company report
    we can say that rate of progress of company
    is very high. It achieves success in every
    field of his work. After seen the number of
    progress of company.
A project report on  “customer preference regarding ”

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A project report on “customer preference regarding ”

  • 1. A PROJECT REPORT ON “ CUSTOMER PREFERENCE REGARDING ” Submitted To: Prepared By: Dr. Vishal Patidar Mehul Rasadiya K.K. Parekh Institute of Management Studies (Amreli) ACADEMIC YEAR:-2012-2013
  • 2. C OMPANY P ROFILE  Name of the company : Coca-cola Enterprise inc.  Type : Private  Founded : 1886  Headquarters : Atlanta Georgia USA  Chief Executing Officer : John Brock  Chief Financial Officer : William W Douglas  Industry : Beverages  Revenue : $19800 billion USD  Operating income : $1.495 billion USD  Net Income : $1.143 billion USD
  • 3. INTRODUCTION  Market survey should be conducted properly because that help the top management in decision making.  A reserch given the extra only when the studies are properly conducted.
  • 4. O BJECTIVES OF THE STUDY  To know preference level of customer regarding coca cola drink.  To study the competition prevailing in the soft-drink market at local level.
  • 5. L IMITATION  These is only taken data from limited areas.  These is survey taken randomly.
  • 6. D ATA COLLECTION  Primary data  Secondary data
  • 7. P RIMARY DATA  Observation method  Interview method  Questionnaire method
  • 8. S ECONDARY DATA  Reference book  Articles  Newspaper  websites
  • 9. S AMPLING Sampling method Simple random Sampling
  • 10. S AMPLE DESIGN  Sampling frame  Sampling unit  Sampling size
  • 11. R ESEARCH DESIGN  Exploratory research design : Based on secondary data  Descriptive research design Gender, Age, Income,  Casual research design cause and effect relationship between two or more variables
  • 12. ANALYSIS OF DATA
  • 13. Q UESTION - 1 Do you know about coca cola drink ?
  • 14. Gender wise 200 150 100 50 Femle Male 0 Yes No Answer Male Female Respond In% YES 192 48 240 96% NO 8 2 10 4% TOTAL 200 50 250 100%
  • 15. Age wise 150 100 Above 50 50 26-50 15-25 0 Yes No Answer Below 25 25-50 Above 50 Respond In% YES 79 138 23 240 96% NO 1 7 2 10 4% TOTAL 80 145 25 250 100%
  • 16. Income wise 150 100 Above 30000 50 10000-30000 Below 10000 0 Yes No Answer Below 10000- Above Respond In% 10000 30000 30000 YES 79 138 23 240 96% NO 1 7 2 10 4% TOTAL 80 145 25 250 100%
  • 17. Q UESTION - 2 From where you come to about coca cola ?
  • 18. Gender wise 100 80 60 40 Female 20 Male 0 Television Newspaper Others Sources Male Female Respond In% Television 98 19 117 48.75% Newspaper 80 22 102 42.5% Other 14 7 21 8.75% Total 192 48 240 100%
  • 19. Age wise 80 60 Above 50 40 25-50 20 Below 25 0 Sources Below 25 25-50 Above 50 Respond In% Television 50 52 15 117 48.75% Newspaper 20 76 6 102 42.5% Other 9 10 2 21 8.75% Total 79 138 23 240 100%
  • 20. Income wise 80 60 Above 50 40 25-50 20 Below 25 0 Sources Below 10000- Above Respond In% 10000 30000 30000 Television 40 74 3 117 48.75% Newspaper 36 61 5 102 42.5% Other 9 11 1 21 8.75% Total 85 146 9 240 100%
  • 21. Q UESTION - 3 Do you like coca cola drink ever time ?
  • 22. Gender wise 200 150 100 50 Female Male 0 Yes No Answer Male Female Respond In% YES 153 30 183 76.25% NO 39 18 57 23.75% Total 192 48 240 100%
  • 23. Age wise 150 100 Above 50 50 25-50 0 Below 25 Yes No Answer Below 25 25-50 Above 50 Respond In% YES 55 117 11 183 76.25% NO 24 21 12 57 23.75% Total 79 138 23 240 100%
  • 24. Income wise 150 100 Above 300000 50 10000-30000 0 Below 10000 Yes No Answer Below 10000- Above Respond In% 10000 30000 30000 YES 63 114 6 183 76.25% NO 22 32 3 57 23.75% Total 85 146 9 240 100%
  • 25. Q UESTION - 4 From how long are you taking coke?
  • 26. Gender wise 100 80 60 40 Female 20 Male 0 Below 2 2-5 years Above 5 years years Answer Male Female Respond In% Below 2 Years 21 12 33 13.75% 2 years – 5 years 83 26 109 45.42% Above 5 years 88 10 98 40.83% TOTAL 192 48 240 100%
  • 27. Age wise 80 60 40 Above 50 20 25-50 Below 25 0 Below 2 2-5 years Above 5 years years Answer Below 25 25-50 Above 50 Respond In% Below 2 Years 20 4 9 33 13.75% 2 – 5 years 45 56 8 109 45.42% Above 5 years 14 78 6 98 40.83% TOTAL 79 138 23 240 100%
  • 28. Income wise 60 40 Above 30000 20 10000-30000 Below 10000 0 Below 2 2-5 years Above 5 years years Answer Below 10000- Above Respond In% 10000 30000 30000 Below 2 Years 6 26 1 33 13.75% 2 – 5 years 43 60 6 109 45.42% Above 5 years 36 60 2 98 40.83% TOTAL 85 146 9 240 100%
  • 29. Q UESTION - 5 What do think about the price of coke ?
  • 30. Gender wise 100 80 60 40 Female 20 Male 0 Expensive Average Cheap Sources Male Female Respond In% Expensive 98 19 117 48.75% Average 80 22 102 42.5% Cheap 14 7 21 8.75% Total 192 48 240 100%
  • 31. Age wise 100 Above 50 50 25-50 Below 25 0 Expensive Average Cheap Sources Below 25 25-50 Above 50 Respond In% Expensive 50 52 15 117 48.75% Average 20 76 6 102 42.5% Cheap 9 10 2 21 8.75% Total 79 138 23 240 100%
  • 32. Income wise 100 Above 30000 50 10000-30000 Below 10000 0 Sources Below 10000- Above Respond In% 10000 30000 30000 Expensive 40 74 3 117 48.75% Average 36 61 5 102 42.5% Cheap 9 11 1 21 8.75% Total 85 146 9 240 100%
  • 33. Q UESTION - 6 What do you think about coca cola drink is healthy ?
  • 34. Gender wise 200 150 100 50 Female Male 0 Yes No Answer Male Female Respond In% YES 151 36 187 77.92% NO 41 12 53 22.08% Total 192 48 240 100%
  • 35. Age wise 150 100 Above 50 50 25-50 0 Below 25 Yes No Answer Below 25 25-50 Above 50 Respond In% YES 60 111 16 187 77.92% NO 19 27 7 53 22.08% Total 79 138 23 240 100%
  • 36. Income wise 150 100 Above 300000 50 10000-30000 0 Below 10000 Yes No Answer Below 10000- Above Respond In% 10000 30000 30000 YES 74 106 7 187 77.92% NO 11 40 2 53 22.08% Total 85 146 9 240 100%
  • 37. FINDINGS  In our study found that 240 respond are insured while 10 respond are not insured  76.25% people like Coca-cola drink ever time.  48.75% people said coke is expensive, 8.75% people said coke is cheaper.  Only 77.92% think coca cola healthy and 22.08% think not healthy.  The company brand strong.
  • 38. CONCLUSION  From the study of last year’s company report we can say that rate of progress of company is very high. It achieves success in every field of his work. After seen the number of progress of company.