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October - November 2012
      Intelligent SME


     Mentorship



     Finding the spark
     through mentorship
     Why is mentorship a buzzword in the
     marketplace? ISME paints a picture on the
     importance of mentoring in the life of an
     entrepreneur.




     W
                     hen an entrepreneur       according to Kathleen Bury, business           UAE government has recognised
                     assumes he or she knows   manager (GCC and North Africa),                the efforts of the SME sector here.
                     it all, he is doomed to   Mowgli Foundation, a leading                   Governmental aid extended to the local
                     failure.                  mentoring organisation headquarterd            entrepreneurs has been increased to
     	 Entrepreneurs, therefore, are           in the UK, that caters to placing              AED2 billion in 2011.
     always on a learning curve. They need     mentorship at the heart of supporting          	 Although finance and talent
     to update, innovate and continuously      entrepreneurship and leadership                seem to be the only tangible means of
     re-invent. It pays to stay attuned to     development through the recruitment,           fuelling rapid growth in SME’s, there
     new trends and seek new ways of           training and matching of mentors with          is more than meets the eye. Experts
     approaching a problem. Previously the     entrepreneurs. Having been around for          have, for some time been emphasising
     idea of mentorship was never a formal     the past four years, the organisation has      on the need for ongoing support with
     one; if a new entrepreneur needed help    been involved in the development of            the help of training and being in the
     in a technical area, there was nothing    over 400 entrepreneurs and mentors.            company of mentors every step of the
     to stop him or her from going up to an    	 Many experts, including Bury,                entrepreneurial journey.
     experienced one and seeking his help.     believe that the recent emphasis on            	 Mentoring is very different from
     Today, people do not bother to ask        mentorship is due to the onus on               consulting or coaching. It involves
     questions.                                entrepreneurs and SMEs that are the            listening to an entrepreneur. It’s about
     	 “There’s more to an enabling            focus of individual governments all            starting the thought process in an
     environment than just finance,”           over the world. Closer to home, the            entrepreneur by asking questions and
                                                                                              seeing how he or she takes it forward.
                          I think people are now realising that you can’t be on
                                                                                              Need for mentorship
                                                                                              	 In the current political, social and
                          your own, and that you need guidance. All successful
                                                                                              economic conditions in the region,
                          people will always find a mentor because mentoring
                          is having someone tell you what you need to know...                 entrepreneurs feel pressured and need
                                                  Kathleen Bury, business manager             to be supported at all times. A great
                                                  (GCC and North Africa), Mowgli Foundation



28
October - November 2012
                                                                                                                  Intelligent SME


                                                                                                                 Mentorship

way to address economic issues is
by supporting start-ups and SMEs                                         Mentoring is an art; it is about endearing yourself
that create jobs. However, many new                                      to the mentee and understanding their problems.
entrepreneurs are not accustomed to
the financial nuances, the nitty-gritty of
                                                                         You have to be a good leader to be a mentor.
                                                                                                         Yogesh Mehta, M.D,
administration, regulations and checks                                                                   Petrochem Middle East
as well as the experienced decision
making abilities of seasoned business          it is about endearing yourself to              Later a matching session modelled after
owners. “For a person there are many           the mentee and understanding their             speed-dating ensures that entrepreneurs
ways not to succeed. Sometimes it’s            problems. You have to be a good                have a chance to meet all the mentors.
due to lack of management or for want          leader to be a mentor,” says Yogesh            Here Mowgli’s trained facilitators
of the right co-founder, or perhaps            Mehta, managing director, Petrochem            watch the interactions for the ‘sparks’
your great business plan is not ready          Middle East. Mehta, being a Harvard            and determine the pairings “The bond
for a certain market. You either adapt         Business School alumnus, has taken up          between an entrepreneur and his or
or don’t begin at all. People who have         mentorship of three students.                  her mentor is hugely powerful,” notes
succeeded in spite of these challenges         	 “The mentor is responsible for the           Kathleen. In this relationship, an
can help start-ups on how to overcome          mentee’s success; he is an anchor, a           entrepreneur gains many skills that
this,” according to Ludmilla Figueiredo,       father figure who is all forgiving and         enhance their leadership development,
operations manager of Seed Startup.            all understanding. It requires great           and increase the likelihood of the
	 Figueiredo’s first experience with           character to be a good mentor. It is           success and sustainability of their
mentorship was with Endeavour, an              hard work to understand people as you          business.
organisation that works with high-             may have different points of views.            	 As powerful as mentorship seems,
impact SMEs in Brazil. Later she               If you have shown the right way to             there are challenges associated with
moved to the Middle East and signed            your mentee, then you are a successful         this medium of support. The primary
up with Seed Startup, an intense               mentor. It’s not only saying the good          challenge is the need for a mentor to
accelerator program that provides seed         things - it can be harsh and strong            stay committed, devoting a long-term
investment and mentorship to founders          advice. It’s about being objective             interest in the activities of his or her
of web and mobile start-ups.                   and showing the pros and cons of a             mentee, and which can sometimes be
	 “I think people are now realising            situation,” Mehta adds.                        very stressful. “A good mentor is
that you can’t be on your own, and                                                            hands-on, and has to be ready to listen.
that you need guidance. All successful         Fresh perspective                              It’s an exciting environment, but
people will always find a mentor               	 Mentorship provides support                  it’s important to maintain a balance
because mentoring is having someone            throughout the journey of the                  between giving advice and going
tell you what you need to know, and not        entrepreneur, unlike paid advice that is       through a process with them. Being
always what you want to hear. It’s about       given by a consultant or a trainer.            hands-on doesn’t mean doing the
having that honest voice that keeps            	 Contrary to popular belief,                  work for them, but it’s about guiding
you on track without faltering. People         mentorship is not always taken up by           them,” explains Figueiredo. Political
are now beginning to see the power             the more experienced individuals.              conditions in many parts of the GCC
mentoring can have from a personal             Companies like GE have long                    region have posed a challenge to the
and business perspective,” Bury notes.         advocated reverse mentorship, where            entrepreneurs in these locales. Many
                                               senior and junior executives work              have been forced to quit their business
Leadership                                     together to absorb the best of both            and leave the area. Affected areas are
	 Entrepreneurship and leadership              individuals.                                   also hit on the technological side and,
are two qualities that go together. A                                                         therefore, mentors in other countries
true entrepreneur is a great leader            Skills and competency                          are often cut off from their mentees for
owing to his idea that has generated           	 Mowgli’s mentorship program                  purely technical reasons.
profit and success. Mentorship                 begins with a preliminary three-day            	 Sometimes, there are cultural
inculcates this very quality in                experience program that introduces             reasons, and as mentorship presents a
entrepreneurs. “Mentoring is an art;           potential mentors to entrepreneurs.            powerful network to an entrepreneur
                                                                                              on behalf of a mentor, there may be
                                                                                              differences of opinion in sharing
                                                                                              these contacts. All said and done, the
                      A good mentor is hands-on, and has to be ready to listen.
                                                                                              bond between mentor and mentee is a
                      It’s an exciting environment, but it’s important to maintain
                                                                                              powerful one. It is a mutual relationship
                      a balance between giving advice and going through a
                                                            Ludmilla Figueiredo, operations   that benefits both parties. And it will
                      process with them.
                                                                manager, Seed Startup.
                                                                                              elevate the growth of entrepreneurs.


                                                                                                                                          29

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Finding the Spark through Mentorship

  • 1. October - November 2012 Intelligent SME Mentorship Finding the spark through mentorship Why is mentorship a buzzword in the marketplace? ISME paints a picture on the importance of mentoring in the life of an entrepreneur. W hen an entrepreneur according to Kathleen Bury, business UAE government has recognised assumes he or she knows manager (GCC and North Africa), the efforts of the SME sector here. it all, he is doomed to Mowgli Foundation, a leading Governmental aid extended to the local failure. mentoring organisation headquarterd entrepreneurs has been increased to Entrepreneurs, therefore, are in the UK, that caters to placing AED2 billion in 2011. always on a learning curve. They need mentorship at the heart of supporting Although finance and talent to update, innovate and continuously entrepreneurship and leadership seem to be the only tangible means of re-invent. It pays to stay attuned to development through the recruitment, fuelling rapid growth in SME’s, there new trends and seek new ways of training and matching of mentors with is more than meets the eye. Experts approaching a problem. Previously the entrepreneurs. Having been around for have, for some time been emphasising idea of mentorship was never a formal the past four years, the organisation has on the need for ongoing support with one; if a new entrepreneur needed help been involved in the development of the help of training and being in the in a technical area, there was nothing over 400 entrepreneurs and mentors. company of mentors every step of the to stop him or her from going up to an Many experts, including Bury, entrepreneurial journey. experienced one and seeking his help. believe that the recent emphasis on Mentoring is very different from Today, people do not bother to ask mentorship is due to the onus on consulting or coaching. It involves questions. entrepreneurs and SMEs that are the listening to an entrepreneur. It’s about “There’s more to an enabling focus of individual governments all starting the thought process in an environment than just finance,” over the world. Closer to home, the entrepreneur by asking questions and seeing how he or she takes it forward. I think people are now realising that you can’t be on Need for mentorship In the current political, social and your own, and that you need guidance. All successful economic conditions in the region, people will always find a mentor because mentoring is having someone tell you what you need to know... entrepreneurs feel pressured and need Kathleen Bury, business manager to be supported at all times. A great (GCC and North Africa), Mowgli Foundation 28
  • 2. October - November 2012 Intelligent SME Mentorship way to address economic issues is by supporting start-ups and SMEs Mentoring is an art; it is about endearing yourself that create jobs. However, many new to the mentee and understanding their problems. entrepreneurs are not accustomed to the financial nuances, the nitty-gritty of You have to be a good leader to be a mentor. Yogesh Mehta, M.D, administration, regulations and checks Petrochem Middle East as well as the experienced decision making abilities of seasoned business it is about endearing yourself to Later a matching session modelled after owners. “For a person there are many the mentee and understanding their speed-dating ensures that entrepreneurs ways not to succeed. Sometimes it’s problems. You have to be a good have a chance to meet all the mentors. due to lack of management or for want leader to be a mentor,” says Yogesh Here Mowgli’s trained facilitators of the right co-founder, or perhaps Mehta, managing director, Petrochem watch the interactions for the ‘sparks’ your great business plan is not ready Middle East. Mehta, being a Harvard and determine the pairings “The bond for a certain market. You either adapt Business School alumnus, has taken up between an entrepreneur and his or or don’t begin at all. People who have mentorship of three students. her mentor is hugely powerful,” notes succeeded in spite of these challenges “The mentor is responsible for the Kathleen. In this relationship, an can help start-ups on how to overcome mentee’s success; he is an anchor, a entrepreneur gains many skills that this,” according to Ludmilla Figueiredo, father figure who is all forgiving and enhance their leadership development, operations manager of Seed Startup. all understanding. It requires great and increase the likelihood of the Figueiredo’s first experience with character to be a good mentor. It is success and sustainability of their mentorship was with Endeavour, an hard work to understand people as you business. organisation that works with high- may have different points of views. As powerful as mentorship seems, impact SMEs in Brazil. Later she If you have shown the right way to there are challenges associated with moved to the Middle East and signed your mentee, then you are a successful this medium of support. The primary up with Seed Startup, an intense mentor. It’s not only saying the good challenge is the need for a mentor to accelerator program that provides seed things - it can be harsh and strong stay committed, devoting a long-term investment and mentorship to founders advice. It’s about being objective interest in the activities of his or her of web and mobile start-ups. and showing the pros and cons of a mentee, and which can sometimes be “I think people are now realising situation,” Mehta adds. very stressful. “A good mentor is that you can’t be on your own, and hands-on, and has to be ready to listen. that you need guidance. All successful Fresh perspective It’s an exciting environment, but people will always find a mentor Mentorship provides support it’s important to maintain a balance because mentoring is having someone throughout the journey of the between giving advice and going tell you what you need to know, and not entrepreneur, unlike paid advice that is through a process with them. Being always what you want to hear. It’s about given by a consultant or a trainer. hands-on doesn’t mean doing the having that honest voice that keeps Contrary to popular belief, work for them, but it’s about guiding you on track without faltering. People mentorship is not always taken up by them,” explains Figueiredo. Political are now beginning to see the power the more experienced individuals. conditions in many parts of the GCC mentoring can have from a personal Companies like GE have long region have posed a challenge to the and business perspective,” Bury notes. advocated reverse mentorship, where entrepreneurs in these locales. Many senior and junior executives work have been forced to quit their business Leadership together to absorb the best of both and leave the area. Affected areas are Entrepreneurship and leadership individuals. also hit on the technological side and, are two qualities that go together. A therefore, mentors in other countries true entrepreneur is a great leader Skills and competency are often cut off from their mentees for owing to his idea that has generated Mowgli’s mentorship program purely technical reasons. profit and success. Mentorship begins with a preliminary three-day Sometimes, there are cultural inculcates this very quality in experience program that introduces reasons, and as mentorship presents a entrepreneurs. “Mentoring is an art; potential mentors to entrepreneurs. powerful network to an entrepreneur on behalf of a mentor, there may be differences of opinion in sharing these contacts. All said and done, the A good mentor is hands-on, and has to be ready to listen. bond between mentor and mentee is a It’s an exciting environment, but it’s important to maintain powerful one. It is a mutual relationship a balance between giving advice and going through a Ludmilla Figueiredo, operations that benefits both parties. And it will process with them. manager, Seed Startup. elevate the growth of entrepreneurs. 29