1. MORNAY MASWANGANYI
PLOT 35 MAIN ROAD MYNGENOEGEN T: 015 292 3597 E: CWSPARTS1@VWPOLOKWANE.CO.ZA
ID: 8604045476083
MARITIAL STATUS: SINGLE
RELIGION: CHRISTIAN
LANGUAGE: ENGLISH
DRIVERS LICENCE: C10
CURRENT ADDRESS: PLOT 35 MYNGENOEGEN
OTHER LANGUAGES
AFRIKAANS (WRITTEN AND SPOKEN)
TSONGA (WRIITEN AND SPOKEN)
VENDA (WRITTEN AND SPOKEN)
SOTHO (WRITTEN AND SPOKEN)
SESWATI (WRITTEN AND SPOKEN)
ZULU (WRITTEN AND SPOKEN)
PERSONAL PROFILE
I AM A PARTS SALES EXECUTIVE DRIVEN TO MANAGE COSTS AND ESTABLISH STRATEGIC ,
MUTUALLY BENEFICIAL PARTNERSHIPS AND RELATIONSHIPS WITH FLEET COMPANIES, VENDORS
AND GENERAL PUBLIC (MASS MARKET)
QUALIFIED PARTS SALES EXECUTIVE WITH 6 YEARS IN FAST PACED CUSTOMER SERVICE AND
CALL CENTRE ENVIROMENT, PERSONABLE AND PROFFESSIONAL UNDER PRESSURE.
ACADEMIC HISTORY
INSTITUTION: TSWANE SOUTH COLLEGE

2. QUALIFICATION: MARKETING NQ5 L5
DURATION: 3 YEARS
SUBJECTS
MARKETING
MARKETING COMMUNICATION
CALL CENTRE OPERATIONS
ADVERTISING
PROMOTIONS
MATHEMATICS
INSTITUTION: TOYOTA ACADEMY
QUALIFICATION: SALES AND MARKETING
DURATION: IN THE COARSE OF 5 YEARS
SUBJECTS
MARKETING
RELATIONSHIP MANAGEMENT
LEAN PARTS DISTRIBUTION
ADVANCED CUSTOMER CARE
FUNDEMENTALS OF KUDOWARI
SALES
MASTER EPC
EMPLOYMENT HISTORY
COMPANY: LIMPOPO TOYOTA
POSITION: PARTS SALES EXECUTIVE
DURATION: JAN 2010- MAR 2012
DUTIES: STARTED OF AS A PICKER PACKER BUT WAS PROMOTED WITHIN 3 MONTHS OF
EMPLOYMENT TO COUNTER SALES DUE TO MY SUPERIOR COMMUNICATION SKILLS AND

3. VERSITILITIE WITHIN THE WORK ENVIROMENT
COMPANY: NTT TOYOTA HOEDSPRUIT
POSITION: PARTS SALES EXECUTIVE
DURATION: NOV 2013- OCT 2014
DUTIES: IDENTIFY PROSPECTIVE CUSTOMERS USING LEAD GENERATING METHODS AND
PERFORMING AN AVERAGE OF 30 COLD CALLS PER DAY, RETAINED AND ENSURED PROPER
HANDLING AND CARE OF NEW AND EXISTING CLIENTS.
TOOK DAILY INBOUND CALLS AND KEY ENTERED ORDERS, FAXES, BACK ORDERS AND CREDIT
MEMOS FOR ASSIGNED SERVICE WORK AND CLIENTS
COMPANY: VW PALM MOTORS WHITERIVER NELSPRUIT
POSITION: PARTS SALES EXECUTIVE
DURATION: OCT 2013 TO FEB 2015
DUTIES: UPSELL, PROMOTE AND SUPPLY GENUINE VW AND AUDI PARTS AND ALTERNATIVE
ECONOMY PARTS TO CLIENTS AND WORKSHOP COUNTER, OUTSOURCE PARTS IF THEY NOT
AVAILABLE IN WAREHOUSE 1 OR 2, LOG CALLS FOR PARTS ON BACK ORDER AND FOLLOW UP
BUT MOST IMPORTANTLY KEEPING IN TOUCH WITH CLIENTS MAKING SURE THEY ARE HAPPY
AND KEEPING MY CSI AT TO LEVEL
CURRENT: VW POLOKWANE
POSITION: PARTS TRADESMAN
REASON FOR WANTING TO RELOCATE
Pta has a bigger market meaning growth for me as a sales person, i feel i have reached my peak
and being in a small town there really is not any more space for growth
CORE ACCOMPLISHMENTS
WINNER OF THE NTT TOYOTA EMPLOYEE OF THE MONTH AWARD APRIL 2014-SEPT 2014
WORKED WITH SYSTEMS SUCH AS LIVE SUPPORT AND DILIGENTLY COMPLETED ALL
ASSIGNED TASKS, WORKING OVERTIME AS NEEDED
CUSTOMER SERVICE: RESEARCHED, CALMED AND RAPIDLY RESOLVED CLIENT CONFLICTS TO

4. PREVENT LOSS OF KEY ACCOUNTS
CLIENT INTERFACE: COLLABORATED WITH PROSPECTIVE CLIENTS TO PREPARE EFFICIENT
PRODUCT MARKETING STRATEGIES AND DRIVE BUSSINESS DEVELOPMENT
SKILLS AND HIGHLIGHTS
MS OFFICE PROFICIENT
CHEERFUL AND ENERGETIC
SUPERIOR COMMUNICATION SKILLS
EFFECTIVE TEAM PLAYER
DEPENDABLE AND RELIABLE
SAVVY NEGOTIATOR
REFERANCES
E SEFOLE
PARTS MANAGER NTT TOYOTA HOEDSPRUIT
(015) 793 1612
C: 072 828 3944
L INGLE
PARTS MANAGER VW WHITERIVER NELSPRUIT
(013) 750 8300
W NAUDE
PARTS MANAGER LIMPOPO TOYOTA
(015) 292 9500
R GOUWS
PARTS MANAGER VW POLOKWANE
(015) 299 8800
THANK YOU IN ADVANCE FOR TAKING THE TIME TO GO THROUGH MY RESUME AND I LOOK
FORWARD TO HEARING FROM YOU AND HAVING A CHANCE TO JOIN YOUR DEPARTMENT

5. REGARDS
MORNAY MASWANGANYI

6. REGARDS
MORNAY MASWANGANYI