100 best management learning websites

Manage, Click, Learn! 2011

Manage,
Click,
Learn!
2011
Your indispensable guide
to this year’s 100 best
learning sites on the Net

www.managetrainlearn.com Page 1 of 107 Get the MTL Experience!


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ManageTrainLearn
2011



Introduction

Hi!

The idea behind this ebook is to give you a quick and easy entry
to the wealth of FREE business learning material that‟s available
in the year 2011 on this amazing phenomenon we call the
Internet.

I‟ve selected what I consider to be the best 100 sites on the
Internet today for management and personal development,
based on one simple criterion: the quality and quantity of FREE
material they offer.

The material you‟ll discover ranges from something as simple as
a personality questionnaire, to something as detailed as a 383-
page book -full of ideas and advice.

If you‟re a manager, trainer, or learner, and you‟re interested in
developing your own skills, or those of your team, this book is
like falling headfirst into an Aladdin‟s cave.

At a rough count, I reckon there‟s over 1000 hours of training
and development here. All waiting for you to explore and use.

And the great thing is, it‟s all FREE!

Of course, my problem has been not on what to include (that was
relatively easy) but what to leave out. So, here‟s how you can
help. If you know of a great management, training, or learning
site that I‟ve missed out, just email me and let me know at my
address below.

Who knows, together we could produce a 1000-resource book.
Now that would be something!

Best wishes and good reading,

Eric Garner
ManageTrainLearn



Table of Contents 20. Citehr

Introduction 21. Coaching2grow

Table of Contents 22. Customer Service
Manager
1. 1000Ventures
23. Customer Service
2. 12Manage Training
3. A Better Workplace 24. Discovery Health
Channel
4. Accelerated Learning
25. DWM Beancounter
5. Accel-Team
26. Easy Training
6. Action Leadership
27. Empowering Messages
7. Aimm Consulting
28. Entrepreneur
8. All Business
29. Evan Carmichael
9. Anecdotage
30. Everyone Negotiates
10. Be a Better Manager
31. Executive Coaching
11. Basic Learning Systems
Studio
Inc
32. Executive Planet
12. Better Workplace Now
33. Ezine Articles
13. Big Dog and Little Dog's
Bowl of Biscuits 34. Fast Company
14. Body Language Expert 35. Fenman
15. Brain Connection 36. First Steps Training
16. Business Balls 37. Games2Train
17. Business Marketing 38. Get More Done
18. Business Simplification 39. Harvard Business School
19. Changing Minds 40. Harvey Mackay



41. Hello, My Name Is Scott 63. Patricia Fripp

42. Human Links 64. People Alchemy

43. Human Resources 65. Penn State Psychology
About…
66. Personal Development
44. Institute of Silly and
Meaningless Sayings 67. Philip Humbert

45. Leadership Now 68. Positive Club

46. Leadership Tools 69. Presentation Helper

47. Leader-Values 70. Proven Models

48. Leading Today 71. Robin Sharma

49. Lessons in Lifemanship 72. Roger Dawson

50. Management Help 73. Ron Kaufman

51. Manager Wise 74. Salad Ltd

52. ManageTrainLearn 75. Silicon Beach Training

53. Marshall House 76. Skills Converged

54. Mind Power System 77. Stressbusting

55. Mind Tools 78. Success.bz

56. MIT OpenCourseware 79. Self Growth

57. mp3motivators 80. Test Café

58. National School Board 81. The Change Agent
Association
82. The Leadership Hub
59. Negotiation Enterprises
83. The Improvement
60. Negotiator Magazine Encyclopedia

61. New Conversations 84. The Logic of Success

62. Office Diversions 85. The Manager



86. The Workplace Doctors

87. Thiagi

88. Thinking Managers

89. Tickled By Life

90. Tom Antion

91. Tom Peters

92. Trainerbubble

93. Trans4Mind

94. Value-Based
Management

95. Vark Learning Styles

96. Wilderdom

97. Workforce Online

98. Work Worries

99. Xage Consultancy

100. Zig Ziglar



1. 1000Ventures

New Wonder of the
World

What a great way to start this compilation!

This site is the brainchild of Vadim Kotelnikov who describes his
Ten3 Business E-Coaching site as “the world‟s number 1
inspirational business e-coaching resource”. It links to two of his
other sites at www.1000advices.com and www.success360.com.

The first impression you get of each site is the bright primary
colours of the different models and the huge amount of
fascinating information packed in. It reminded me of an
interactive mind map.

Don‟t ask me what‟s here because the answer is, Everything. And
lots of fascinating original stuff too. I was particularly attracted to
models called “The Jazz of Innovation” and “The Tao of Business
Success”. In fact, there‟s so much that it‟s the sort of site you
reserve for a rainy Sunday afternoon when there‟s not much else
to do. It‟s sure to brighten up your day.

Brilliant!

Summary of Free Resources:
 Colourful and original models of management
 Series of colourful hyper-slides
 Original ideas, connections and advice

Site Home Address:
http://www.1000ventures.com

Email Address:
headoffice@1000ventures.com



2. 12Manage

Rigour and Relevance

I ferreted about on this site for quite a while trying to work out
why it was called “12Manage”. At first, I thought it was because
you can translate any page into any one of 12 languages
(including Arabic, Chinese, Japanese, and Korean). Only after
more wandering around did I realize that in fact it‟s due to the 12
hubs around which the site is built. These hubs are 12
management disciplines ranging from change through human
resources and leadership to supply change and quality.

This site is a formidable resource. At its core is an A to Z
dictionary of management methods, models and theory. When I
last looked there were over 1500 easy-to-access entries. Since
you can add your own entries to the dictionary, the chances are
the number is much higher by now.

In addition to the dictionary, there‟s also a management news
section giving links to all the latest management gossip; a list of
courses being run (to which you can add your own); and a
forum.

It‟s like an internet in an internet just for managers.

 an A to Z dictionary of 1500 management terms
 forum
 news links.

Site Home Address:
http://www.12manage.com

Email Address:
info@12manage.com



3. A Better Workplace

Making Workplaces Work Better

I love this website which is the brainchild of Daniel
Robin. It‟s not fancy, colourful, or trendy, but it is
full of great content for anyone interested in making their
workplace a better place.

Where to start? Well, there‟s a 13-part series on leadership with
sections such as “Knowing when to get out of the way”, “Nature‟s
Leadership Lessons”; and “Measuring the Mirth”. Then there are
toolkit, tips, and tools sections.

But what makes me pop back to this site regularly is its
irreverent series of Laugh At Work features. Daniel lists the
things you shouldn‟t say at work, (my pick of which is the
phrase: “That is so not going to happen”); senseless acts of
immaturity (eg “Skip rather than walk”); and Ways not to
describe your boss (eg “The elevator is on the ground floor and
he‟s pushing the down button”).

Who said that work should be too serious anyway?

 forum on workplace issues
 e-letters and archive
 huge selection of articles
 self-evaluations
 laugh-at-work features (add dontsayit.html;
describe_coworkers.html; and dysfirmations.html to the site
address)
 massive list of resource references.

Site Home Address:
http://www.abetterworkplace.com

Email:
info@abetterworkplace.com



4. Accelerated Learning

Free Learning Styles Test

This is a lovely site. It‟ll introduce you to the concept of
Accelerated Learning for both adults and children and offers a
free Personal Learning Style test based on the theory of Howard
Gardner that each of us has one of 8 intelligences. (Linguistic,
Mathematical, Visual, Musical, Inter-personal, Intra-personal,
Bodily, and Naturalistic).

There are 35 questions in the test which is very well-designed
and shows the effect of your answers as you proceed. The
questions are all straightforward, eg “I keep a personal diary”
and “I am a good talker with a well-developed vocabulary”.

I know that I am linguistic and so was curious to see whether the
test would come out right. It did!

 learning style profile.

Site Home Address:
http://www.acceleratedlearning.com

Email Address:
als@acceleratedlearning.com



5. Accel-Team

Advancing Employee
Productivity

There are some nice
features on this site.
There‟s a history of
employee productivity
that will take you all the way back to the Pyramids. (For
example, did you know that the base of this huge structure is
only 7 inches from being a perfect square?). Then there are
detailed features on teambuilding, motivation, and employee
development, plus some well-presented explanations of time
management, self-appraisal, and coaching.

One thing that‟s a bit different here is a set of Checklists. They
include Time utilization, Machine utilization, Space utilization, and
Interpersonal relations.

 pdf articles on coaching, productivity and team development
 excellent and well-illustrated modules on teambuilding and
motivation.

Site Home Address:
http://www.accel-team.com

Email Address:
sales@accel-team.com



6. Action Leadership

Brent Filson’s Leadership System

It‟s funny how some management writers just do it
for you while others don‟t. For me, Brent Filson does
it and this is his website where you‟ll find his collection of
management and leadership articles.

I‟m not too sure exactly why I like his writing. It could be
because he always seems to come up with a refreshingly new
angle that just makes me think “but of course…”

Take his article “Elephants Can Jump” for instance. Here Brent
makes the point that, unlike management which involves simply
the care and feeding of the organisational elephant, leadership
makes the elephant jump. He goes on, “From now on, see every
leadership challenge as a way of having people increase their
knowledge, skills, courage, tenacity, and leadership abilities. And
to cultivate that perspective you need kindness.”

I like the concept that management trainers and management
training should be kind. And that‟s why I think I like Brent Filson.
Yes, I‟d willingly jump through hoops if he asked me.

 insightful leadership articles.

Site Home Address:
http://www.actionleadership.com

Email Address:
brent@actionleadership.com



7. Aimm Consulting

Performance Based Assessment Questionnaire

One of the most attractive features of many management and
personal development websites is the chance to assess your
skills. The website of Aimm Consulting gives you the chance to
find out how good you are at influencing and leading. There are
14 questions covering areas like “I explore with others different
ways to accomplish goals”. You‟re offered some examples of
“always doing” this, or “rarely doing” this. Then you score
yourself. The final score will give you a feedback on areas such
as Delegation, Motivation, and Conveying Credibility, which are
great starting points for further self-development.

I took the test and was honest (I really was!) and this is how I
scored: good at conveying credibility but improvement could be
made in all other areas.

 personal flexibility skills test
 situational judgment tests
 articles
 quotes
 newsletter.

Site Home Address:
http://www.aimmconsult.com

Email Address:
webmaster@aimmconsult.com



8. All Business

Champions of Small Business

This is an amazing site for anyone running a small business.
There‟s everything you could possibly need to help you run an
efficient business. There‟s advice on managing every aspect of
your business, including employment and HR and business plans.
There are news reports, blogs, guides and tips. And there are
special campaigns such as the one I followed called “6 for 06”
where six businesses are followed for a period of six months.

Of course, many of the products on the site are only available
through purchase, but there is a huge amount of free material.
One that particularly caught my eye was a search directory of
over 700 business publications containing over one million (yep,
that‟s one million!) articles. I couldn‟t resist it so I looked up at
random a leadership publication and chose Journal of Leadership
and Organisation. This led me to a number of articles from which
I chose Empowerment in the Context of Organisational Change.
And sure enough there it was. One in a million.

Isn‟t the web amazing?

 blogs
 tip of the day
 database of business periodicals.

Site Home Address:
http://www.allbusiness.com

Email Address:
info@allbusiness.com



9. Anecdotage

Famous People, Funny Stories

If you‟re looking for an amusing story to
add to a presentation, illustrate a learning point, or just to
entertain friends at the pub, then this is the place to visit.

It‟s absolutely crammed with anecdotes, aphorisms, and amusing
stories, perhaps more than you‟ll ever need to get to grips with.
Fortunately, there‟s a useful search button that allows you to
fine-tune your search according to a category, name or keyword.
When I keyed in “Business”, the database came up with 493
stories.

How about this one pulled out at random? It‟s about Japanese
businessman, Koji Fujii who in 2003 marketed little pieces of
gold-plated excrement as lucky charms. He sold over 2 million,
partly on the basis that the Japanese word for “poo” (unko) is an
anagram of the word for “luck” (koun).

Now, tell that down the pub and see if they believe you!

 a huge resource of anecdotes including business stories.

Site Home Address:
http://www.anecdotage.com

Email Address:
editor@anecdotage.com



10. Be a Better Manager

Solve Problems; Seize Opportunities;
Achieve Results

The first thing you see on the Be a Better
Manager website is a spinning wheel that
breaks management into 6 key areas. These
are: Strategy; Information; Processes;
Physical Resources; People; and Financial
Resources. Click on any of these and you
get a selection of links. Click on a link and
you get a diagram with individual lists of
do‟s and don‟ts. If you register and log in, you can build your
own personal collection of checklists.

This website is particularly useful for managers in the UK. It
provides a list of industry sectors with links to their Skills Council.
In the same way, the checklists from the spinning wheel all link
to the relevant National UK Occupational Standard, showing how
learning a skill related to levels of performance. There are also
links to local resources around the UK.

Lastly, there‟s an online questionnaire to find out what your
strengths and weaknesses as a manager are. It has 15 questions
and delivers immediate feedback.

 Checklists on best practice
 Good links
 Management questionnaire

Site Home Address:
http://www.beabettermanager.com

Email Address:
info@beabettermanager.com



11. Basic
Learning
Systems Inc

Do You Know
Your Reading Speed?

If you want to find out how quick you read, then spare a minute
or two for this easy test from Basic Learning Systems Inc, a
business communications company run by Gloria Pincu.

The test is designed to measure your English reading speed
which for most people is slightly less than 200 words per minute.
All you do is click a start button when you begin to read a
passage and then after 20 seconds a pop-up box stops you. Note
where you got to, and hey presto, you‟ll find out your reading
speed.

For the record, I made it to 354. Of course, it doesn‟t exactly test
your comprehension, but who‟s counting?

 reading test (add /bls/readtest.htm to the site address)
 weekly business writing tips.

Site Home Address:
http://www.basic-learning.com

Email Address:
gloria@basic-learning.com



12. Better Workplace Now

Free Buzzword Bingo

Tom Terez is a man with a mission and this is
his website. Tom‟s aim is to create better
workplaces.

I‟ll let him take up the story:” Imagine a workplace where
everyone is fully engaged. Where people eagerly use their
brainpower. Where teamwork comes naturally. Where kindness
rules. Imagine the innovative power of such an organization.
Imagine the sense of mission and spirit of fun. Imagine its
passion for serving customers. Imagine its ability to attract and
retain talent, to compete, to thrive.”

Yea, just imagine!

One of the fun ideas on this site is Tom‟s set of free buzzword
Bingo cards. This is a card of 25 squares on which is printed a
buzzword eg “empower”; “value-added”; “envision”. You simply
take this card to your next meeting and see if you can mark 5
buzzwords in a row. Just be sure you know what reaction you‟ll
get if you suddenly interrupt the chairman‟s speech with cries of
“Bingo!”

 buzzword bingo (add /bingo/index.html to site address)
 difficult dozen help zone
 instant feedback report
 awful bosses hall of fame
 article reprint centre.

Site Home Address:
http://www.betterworkplacenow.com

Email Address:
webmail@tomterez.com



13. Big Dog and Little Dog's Bowl of
Biscuits

The History of Training

Don Clark is the mastermind behind this
formidable resource on everything to do
with training and learning. It‟s a massive
resource and a lot of it is original. Amongst the goodies are:
current training news; the art and science of leadership; the
learning process; definitions of learning terms; and performance
management.

But the one feature I remember from years ago when I first
came across this site, and still look at, is The History of Training.
It‟s the best around. You‟ll take a journey from Lao Tzu‟s Ancient
China via Plato and Socrates in Ancient Greece through medieval
guilds to e-learning. It‟s still as good as ever.

By the way, in case you‟re wondering about that title, Don has a
big German shepherd dog and a smaller companion.

 a massive resource on performance, learning, leadership and
knowledge.

Site Home Address:
http://www.nwlink.com/~donclark/

Email Address:
donclark@nwlink.com



14. Body Language Expert

Understanding Body Language and the
Signals

BodyLanguageExpert contains over 60
articles written by experts who
continually update and add new content.

There are 7 topic areas: Ask Our
Experts; Gender Differences; Parenting
Advice; Personal Interaction; Practical
Applications; The Basics; and The
Business World.

So, in one tour of this site, I learnt how to use my body language
at job interviews, why mobile phone shop staff don‟t use desks,
and how to convey sincerity and warmth with my face and
gestures.

Cue: open smile, relaxed stance, and friendly gesture.

 articles on all aspects of body language

Site Home Address:
http://www.bodylanguageexpert.co.uk

Email Address:
janem@bodylanguageexpert.co.uk



15. Brain Connection

Brain Buzz

This is a fabulous site on everything to do with
the brain.

You‟ll learn curious facts such as why we have to scratch an itch
and why phone numbers in America are 7 digits long.

Then you can view nicely-designed animations which uncover
what goes on in your brain, such as why you conceive a word in
one part of your brain and utter it from another.

There‟s a weekly brain bender to test your knowledge (which I
got wrong!); a series of articles on things like how we remember
and why we forget (I now know exactly where a new face is
stored in my head); and a set of 29 images that dissect the brain
as if you were there with a scalpel!

But, to be honest, the thing that always draws me back to this
site is its collection of Brain Teasers. You can play Bumper Cows,
Sound Sequence or Dunk Tank.

It‟s like a couple of hours doing press-ups down the brain gym!

 articles, illusions, brain teasers, brain games, quiz, A to Z
glossary
 animations
 free half hour online course.

Site Home Address:
http://brainconnection.positscience.com/

Email Address:
webmaster@positscience.com



16. Business Balls

Great Balls of Fire

This is Alan Chapman‟s mega site.
It‟s absolutely huge and covers everything you could ever need
on training, management and business.

It has all the familiar, and not so familiar, models like those from
Maslow, McGregor and McLelland; a glossary of training terms;
feedback forms; time management planners; appraisal forms;
induction training checklists; the tree swing cartoons; and
Aesop‟s fables. It even has a graphology test, explaining how to
read personality from your handwriting. There‟s a fun test that
Alan calls “Big Boys Test” where you have to insert the names of
cars into a story. And templates of resignation letters.

Shall I go on? I‟ve barely scratched the surface. Where Alan got
the time from to produce all this beats me. But while others
charge for a fraction of what‟s here, this is all free. So just go
and enjoy it!

 teambuilding activities, exercises and icebreakers
 motivational and amusing posters
 file tools and materials
 puzzles, quizzes, multiple intelligence tests
 training models
 and much more too numerous to mention.

Site Home Address:
http://www.businessballs.com

Email Address:
ac@alanchapman.com



17. Business Marketing

Free Magazine Subscriptions

Here‟s a free offer of trade magazines in both
professional subject areas like Human Resources
and Sales and Marketing, as well as in categories
such as Education, Government, Internet, and
Transportation. It comes from Business Training Media who offer
onsite courses and a big catalogue of training materials.

The free professional trade magazines on offer include: Human
Resource Executive; Corporate Meetings and Incentives;
Presentations; Call Centre; and The Deal.

A specific area like the Internet offers 33 different publications
ranging from Application Development Trends to eWeek and HP
World Magazine. Take them while they‟re on offer!

 free video previews
 newsletter tips
 free magazine subscriptions
 management articles.

Site Home Address:
http://www.business-marketing.com

Email Address:
info@business-marketing.com



18. Business Simplification

Simple Really

This is Australian David Brewster‟s
site devoted to ways of simplifying business.

This is what David says: “Cost reduction has been a central focus
in most businesses for many years now. Yet there is one hidden
area of cost which has rarely been addressed: complexity.
Complexity imposes its price on organizations as a whole and on
each individual within them: managers and staff and even
customers. The only way to deal with it is to focus more effort on
simplicity.”

When you register here you get a free toolkit including a meeting
planner, a busy manager‟s complexity audit, a Make It Simple
poster, and a set of paperclip templates to keep the campaign
fresh in your mind.

 E-book called “Success with Simplicity”
 toolkit of materials
 monthly e-zine.

Site Home Address:
http://www.businesssimplification.com.au

Email Address:
enquire@businesssimplification.com.au



19. Changing Minds

How We Change What Others Think, Believe, Feel and Do

I am full of admiration for the author of this site, David Straker.
He‟s compiled a huge resource of interconnected websites
covering the whole gamut of learning models and theories.

In David‟s own words, he is first a learning junkie, hooked on the
thrill of discovery; second, an engineer who needs to connect
theory to practice, and thirdly a teacher who loves to pass on the
aha‟s of what he knows.

In fact, changingminds is just one of a tribe of sites from David
Straker. The others are: syque, creating minds, quality toolbook,
improvement encyclopaedia, and business articles. They probably
account for over 6000 web pages of industrial-strength
knowledge.

David apologises that his creations are done in his spare time. No
need to apologise, David. You‟re what the web‟s all about. Well
done!

 forum
 blog (with nice references to his family and friends)
 huge collection of disciplines, techniques, principles, and
explanations.

Site Home Address:
http://www.changingminds.org

Email Address:
contactus@changingminds.org



20. Citehr

Improving
Organisations

The CiteMan network is
one of my favourite
resources.

It‟s the brainchild of Sidhartha Roy who founded the network
back in May 2004 with the sole mission of helping improve
organisational business management.

The network now has hundreds of thousands of members from
India where it is based to every corner of the world. One of the
beauties of the network is that it allows exchanges of real-world
business situations rather than just straight theory. When I last
looked there were over 50,000 downloadable resources.

There are 7 networks – Finance, General, HR, Operations, and
Sales/Marketing, Legal, and Jobs. Each is a goldmine of
information, ideas and resources. As Sidhartha says, “everything
is available to everyone at no charge; use it well!”

 massive network of management.

Site Home Address:
http://www.citehr.com/

Email Address:
info@citehr.com



21. Coaching2grow

Online Executive Coaching for Managers

Coaching2Grow is an online coaching resource for
managers. You can use it as a standalone coaching
tool or as a supplement to working with a live coach.

Coaching2Grow covers most of the topics and issues that
managers discuss with coaches including: Leading others;
Working with difficult colleagues; Managing yourself better; and
Influencing a tough boss.

As you work your way through the topics, you can make notes on
your thoughts and plans in a Personal Growth Workbook. One
exercise you can do on your computer screen is to identify your
top 10 personal strengths from a long list.

There are also 18 self-assessment quizzes to assess your own
performance and suggest areas for change. They range from
Feedback to Musts and Shoulds and Enemy No 1.

Why employ a coach when you can do it all yourself?

 Personal growth workbook
 Strengths inventory
 18 sets of quizzes

Site Home Address:
http://www.coaching2grow.com/

Email Address:
info@coaching2grow.com



22. Customer Service Manager

Are You Being Served?

Customer Service Manager describes itself
as “the web‟s leading community for
customer service professionals – bringing
you news, reviews, articles and resources to help improve
customer service worldwide!” It‟s an e-magazine for Customer
Service Professionals.

There are tons of great information on this site. In a short visit, I
learned that the average European consumer spends 2 hours 3
minutes a week dealing with customer services; that people in
Poland are the most satisfied with customer service; and that
lengthy waiting times are still the top frustration of customers.

What else? Well, there‟s a great free magazine and technical
document subscription service with 16 products offered. There‟s
one of the biggest lists of customer service articles I‟ve seen. And
a series of useful aids, such as Customer Service Job
Descriptions, Tests, Surveys, and Scorecards.

 Magazine subscriptions
 Articles on customer service
 Service topics

Site Home Address:
http://www.customerservicemanager.com

Email Address:
info@customerservicemanager.com



23. Customer Service Training

Deliver Today, See Results Tomorrow

This is the Telephone Doctor or Customer
Service Training site. Where you come when you‟re sick of
customers, perhaps?

No, seriously, it‟s a smashing site run by Nancy Friedman, who‟s
put together a library of video programmes on customer service.

On the link below, you‟ll find 16 free previews of the videos.
They‟re all hard-hitting, to the point, and expertly presented by
Nancy herself.

Amongst my favourites are: “Exploring the Rudeness Matrix”;
“Five Forbidden Phrases”; and “From Curt to Courteous”.

 newsletter
 video previews.

Site Home Address:
http://www.servicetraining.com

Email Address:
info@telephonedoctor.com



24. Discovery Health Channel

A Test of Your Communications Skills

If you‟re into self-assessments, here‟s a true feast. You can get
31 free Basic Personality tests on this site, ranging from Your
Anger profile, through Communications Skills, to Perfectionism,
Procrastination and Type “A” Personality tests. (They‟re all taken
from the Queendom site, so if you want more of the same, pop
over there).

Here‟s an example of what you‟ll face in one of the set, the Locus
of Control and Arbitration test.

The preamble explains: This test assesses your locus of control
orientation and your attribution style. "A locus of control
orientation is a belief about whether the outcomes of our actions
are contingent on what we do (internal control orientation) or on
events outside our personal control (external control
orientation)."

There are 10 statements with which you strongly disagree,
disagree, partially agree/disagree, agree, or strongly agree.

The first statement is: “Heredity determines most of a person‟s
personality” and the last one is: “If you set realistic goals, you
can succeed no matter what”.

Now off you go!

 free personality tests.

Site Home Address:
http://health.discovery.com/tools/assessments.html

Email Address:
info@discovery.com



25. DWM Beancounter

We Count While You Manage

I‟m a bit of a duffer where accounts are
concerned (thank goodness for a good
accountant!), so a good free course on all
things accounting is right up my street.

Dave Marshall‟s Bookkeeping course fits the
bill nicely. He has a nice friendly, reassuring
and conversational style. I don‟t feel I‟m being talked down to
and there‟s no jargon.

There are 7 lessons in the course, covering stuff like Debits and
Credits, The General Ledger and Journals, and Financial
Statements.

As well as viewing this free course, you can also sign up for
Dave‟s other courses (eg Special Journals; Payroll; and
Merchandise Inventory) as a guest and get the first lessons free.

There‟s another great free service that Dave offers: links to free
business software. You‟ll find links to the Open Office suite of
programmes; Onestep Accounting; Big E-Z‟s free trial version;
Acemoney Lite; Checkmate Plus; Lazy8 Ledger; and many more.

All this should put you in your accountant‟s good books!

 free bookkeeping course
 links to free financial software.

Site Home Address:
http://www.dwmbeancounter.com/moodle/

Email Address:
info@dwmbeancounter.com



26. Easy
Training

And You Think
Strawberries Are
For Eating!

Most management speeches tend to fall into two types: the
formal ritual, as in the awards presentation or retirement bash;
or the procedural, as in the annual statement to the board.

Prepare then to be captivated by a wonderful presentation from
James Lavenson to the American Marketing Association that fits
neither of these categories.

It‟ll have you smiling to yourself one minute and nodding in
agreement the next. It works on many levels. It‟s an astonishing
testimony to an inspiring leader, (Lavenson was president and
chief executive of the prestigious Plaza Hotel in New York); it‟s a
great template for a superb presentation, (check out the almost
imperceptible presentation techniques that are used); and it‟s a
unique learning experience.

(You guessed: I like it!)

Just read it. And just hope that you have a leader who can
similarly rise to the occasion next time he or she is in front of a
microphone!

 articles
 customer service presentation script.

Site Home Address:
http://www.easytraining.com

Email Address:
info@easytraining.com



27. Empowering
Messages

Free Empowerment Chats

This is an uplifting site that should put you in a good mood. It‟s
all about empowerment (aka positivity).

There are empowering stories, cartoons, a huge collection of
positive news stories, and some really inspiring articles.

But what is a bit special about this site is the collection of 83
empowering audio messages from some of the top positivity
speakers in the USA.

You‟ll be able to listen to Jack Canfield on “The Power of Studying
Success”, Lisa Jimenez on “The Power of Conquering Your Fear”
and Greg Reid on “The Power of Now”.

Now, if that doesn‟t brighten your day, there‟s no hope for you!

 audio messages.

Site Home Address:
http://www.empoweringmessages.com

Email Address:
zev@empoweringmessages.com



28. Entrepreneur

Make It Big In Business

The Entrepreneur website is the shop window for the
Entrepreneur magazine which is an American magazine sold off
line from most bookstalls and booksellers. As the title implies, it‟s
aimed at start-up and home-based businesses and if it‟s advice
you‟re after, there‟s heaps of it here.

For a start, there‟s everything you could possibly need to know
on starting a business, from finding an attorney to engaging new
staff. There are ideas galore on what kind of business to make
money in, from home-based businesses to franchises. And
there‟s a hand-holding guide to managing and growing your
business, from raising money to taking time off. As if all that
weren‟t enough, there‟s an A to Z encyclopaedia of small
business terms.

Now all you have to do is count your first million!

 newsletters
 business tools
 calculators
 an A to Z of small business terms
 topics, features, and magazine.

Site Home Address:
http://www.entrepreneur.com

Email Address:
feedback@entrepreneur.com



29. Evan Carmichael

Motivation and
Strategies for
Entrepreneurs

If you‟re an entrepreneur looking for help, training, and advice,
this is the site for you.

Evan Carmichael is a Toronto-based entrepreneur who has his
own communications group. He succeeded at the early age of 19
with his own software company and now his passion is to pass
his secrets on to others.

On this site, you‟ll find a treasure-trove of resources for
entrepreneurs. These include videos, articles, advice, bios of
famous entrepreneurs, and a page of unique resources supplied
by contributing experts. At the start of the year, there were 348
items, including Creating a Mission Statement to Maslow for
Entrepreneurs to Start Up Capital Strategies.

 Videos on famous entrepreneurs eg Steve Jobs
 Blog network
 Template downloads, eg Partner Questionnaire
 Tools and guides
 Entrepreneur advice
 Free downloads.

Site Home Address:
http://www.evancarmichael.com/

Email Address:
info@evancarmichael.com



30. Everyone Negotiates

YIKES ,You’ve Got To Be Kidding

This is Peter Barron Starks‟ site, which he calls:
“your premier resource for sharpening your
negotiating skills”. It‟s not hard to see why.

There are lots of free resources here on negotiating, including a
test of your negotiating style, a monthly newsletter, and incisive
articles. But what caught my eye was his list of over 60 short
sharp negotiating gambits. They‟ll catch your attention too
because they‟re very much to the point and memorable.

Who, for instance, would forget “YIKES You‟ve Got to be Kidding”
which is about expressing surprise to your opponent, or
“Appealing to Mother Teresa” which is a cunning message for
help that only a hard-hearted person could refuse.

If these gambits don‟t turn you into a powerful deal-maker, I‟ll
eat my hat.

 articles, newsletters and collection of negotiation gambits
 negotiating style self-assessment.

Site Home Address:
http://www.everyonenegotiates.com

Email Address:
info@pbsconsulting.com



31. Executive Coaching Studio

Free E-Course for Executives

This is an executive coaching website run by Sean
McPheat. One of the free goodies on offer is a 5-
part email course called “The Top 5 Secrets of the
Most Successful Executives”.

The 5 parts arrive in succession in your email box and because of
Sean‟s laid-back, friendly style are easy to read and easy to
absorb.

After the first part which is an Introduction, you get “Making
Things Happen”, then “Great Communication Skills are Part of
the Top Executive‟s Armoury”, followed by “Understanding
Others” and ending up with “Seeking Good Counsel”.

Beats those long journeys to training courses!

 articles, newsletter
 email course for executives.

Site Home Address:
http://www.executivecoachingstudio.com

Email Address:
sean@executivecoachingstudio.com



32. Executive Planet

Cross-cultural Training

If you do business around the world, this
site is an essential companion to your
airline tickets, suitcase, and hotel
booking.

Its main feature is a guide to business culture when negotiating
in 49 different countries. For each country, you get advice on:
negotiating tactics; entertaining; making appointments; how to
address people; what to wear; and conversational do‟s and
don‟ts.

Plus for each country, you‟ll get advice from an expert along with
facts about laws, culture, and etiquette.

The site works like a wiki, meaning you can register and update
articles.

 Details of how to communicate in 49 different countries from
Argentina to Yemen.

Site Home Address:
http://www.executiveplanet.com

Email Address:
info@executiveplanet.com



33. Ezine Articles

Ezine Articles for Authors

I had to include an article directory in
this compilation simply because of the huge amount of material
you‟ll find on any one of these sites. For me, the best article
directory by far is Ezine Articles, run by Christopher Knight.

This site is mind-bogglingly massive. Here are a couple of
statistics. It has over 100,000 articles (and probably growing all
the time). And over 25,000 authors (also probably growing all
the time).

What makes Ezine Articles the best of a big bunch is that it
doesn‟t just allow anyone to stick any article on its site. It
reviews everything that it archives which means you‟ll get only
good stuff. I‟ve spent many a valuable hour or two here and
come away with ideas that would make my head burst.

In the business section, there are all the categories you could
wish for if you are looking to extend or update your knowledge,
including: Customer Service, Change Management,
Teambuilding, Presentation, Negotiation, Communication, and
Top 10 Tips. In the Self-Improvement section, you‟ll find
Leadership, Time Management, Coaching, Goal Setting,
Motivation, and Creativity. The list just goes on and on.

See you in a couple of hours‟ time!

 massive article directory.

Site Home Address:
http://www.ezinearticles.com

Email Address:
info@ezinearticles.com



34. Fast Company

How Smart People Work

Fast Company is one of the
original business information
websites. I first came across it many years ago when the
Internet was still relatively small and it‟s nice to report that it‟s
still going strong.

Essentially, of course, Fast Company is a monthly business print
magazine that you can subscribe to. But on the site you can see
the current edition for free and read selected articles. You can
also browse their massive archive of past copies. But that‟s
nowhere near all they do.

For a start, you can subscribe to some very useful newsletters.
The one I like most is Fast Take, which is a weekly roundup from
the Web. For those of us too busy to spend every day surfing.

Then, there‟s the Fast 50 which are 50 portraits of businesses
that are writing the history of the future; a directory of
businesses in your area (States only unfortunately); and a series
of slide shows which includes: Six Jobs That Won‟t Exist in 2016
(I‟m OK, mine‟s not there) and Top 10 Bosses From Hell.

All in all, a fast feast.

 newsletters
 tools you can use
 the corporate shrink agony aunt
 portraits of the future
 slide shows.

Site Home Address:
http://www.fastcompany.com

Email Address:
pr@fastcompany.com



35. Fenman

Your One-Stop Shop For All Your
Training Needs

Fenman is a UK company with a
long and successful record of creating training resources for
management and personal development. They are now a
formidable presence on the Web.

The beauty of this site is that you can access all Fenman‟s offline
products and at the same time instantly download free samples.

There‟s so much information that if you downloaded everything
that‟s available, you‟d have a huge library of valuable material.

As an example, this is what I did. I clicked on just one of their 25
categories, Recruitment, Selection and Induction. That took me
to a page with 8 big products of which I was able to download
samples from 4. As a result I had free access to over 70 pages of
really excellent material including an exercise on Tackling
Bullying, How to run an Assessment Centre, an Induction Toolkit,
and an exercise on identifying employees with talent, called
Danger – Talent Zombies!

Thank you, Fenman!

 huge range of training products with many free samples.

Site Home Address:
http://www.fenman.co.uk

Email Address:
service@fenman.co.uk



36. First Steps Training

Put Life Back Into Your
Employees

I‟m a sucker for new team games and I‟ve included this site
because many of the free activities listed here I‟d never come
across before.

For example, how about “The Great Mississippi Lizard Egg” or
“Moonball” or “Wampum” ? Even the names are original.

I won‟t tell you what you have to do in these games (they‟re far
too complicated). Just pop on over and try them for yourself.

Incidentally, First Steps Training also provides a (paid) service
where they will email you an exercise within 3 days to suit any
specification you give them.

 team games
 performance builders webcasts
 free training activities
 team effectiveness questionnaire.

Site Home Address:
http://www.firststepstraining.com

Email Address:
rbenson@firststepstraining.com



37. Games2Train

Serious Training In a Game
Environment

Wouldn‟t it be fantastic if we could get kids to be
so enthralled with learning that they missed
mealtimes, TV and other distractions? That‟s the aim of Marc
Prensky who‟s authored a book along these lines called “Don‟t
Bother Me Mom – I‟m Learning” and has created this website
where the main form of training is playing games.

There are 6 categories of games: Video games, Multiplayer
games, Certification games, Quiz shows, Flash games, and Phone
games. You can try out all of the categories if you have Flash
installed.

I gave Quiz show a go and chose Sexual Harassment as my
subject. I then got to choose who I wanted to be and who to play
against and the game started. The questions are the usual range
of multiple choice and true or false but the graphics, audio, and
design makes you really believe you‟re on a TV quiz show. I
scored quite well and I certainly learnt.

Great fun! Could this be the way our kids really will learn?

 samples of Flash-based training games.

Site Home Address:
http://www.games2train.com

Email Address:
info@games2train.com



38. Get More Done

A Free Time Tabulator

In case you don‟t know what a time
tabulator is, here‟s one from Pace
Productivity. It‟s a way of working
out how much time you spend on the
11 main areas of your life: from employment, to family, sleep
and TV and so on.

When you‟ve allocated your weekly hours, you can see a pie
chart of how well you do compared to others. You can also enter
your ideal profile to see where you want to be.

In addition to the time tabulator, the site offers 10 time tamer
tips; some research into the top time wasters; and interesting
time management quotes.

That‟s, of course, if you‟ve got the time to read them!

 time tabulator
 quotes, tips, and research on time management.

Site Home Address:
http://www.getmoredone.com

Email Address:
mark@getmoredone.com



39. Harvard
Business School

Are These the Greatest Ever Business Leaders?

Here‟s a run-down of 1000 of the greatest American business
leaders of the 20th century.

For non-Americans, there will be some unfamiliar names on the
list, but most people will recognize people like Elizabeth Arden,
Clarence Birdseye, Gilbert Colgate, and Hugh Hefner.

There are brief but fascinating bios of each leader. Did you know,
for example, that Thomas Watson of IBM brought out the
company‟s first computer as early as 1952? Or that Henry J.
Heinz started peddling his family‟s home-grown produce at the
age of 8?

Work hard and you might be in next century‟s list!

 biographies of 1000 business leaders.

Site Home Address:
http://www.hbs.edu/leadership/database/index.html

Email Address:
news@hbs.edu



40. Harvey Mackay

Survive A Swim With the Sharks

There aren‟t too many gurus in this list of
the top 100 Management and Personal
Development websites. But I keep a special
place for Harvey Mackay. It‟s just that he
tells such a good story.

If you want to know what I mean, read the articles on this
website. For a start, just like the titles of his books (one of which
“Swim With the Sharks Without Being Eaten Alive” is behind our
sub-heading above), the headings of these articles are
immediately grabbable.

There‟s “The heart of education is the education of the heart”. Or
“Some squares are really sharp”. Or how about “Say thanks
before it‟s just a memory”.

Then there‟s the content. Many of these articles kick off with
fascinating stories of successful business leaders or managers.
(Harvey knows we‟re all curious deep down). And then he draws
some universal truths out of these stories that help us take home
the message.

Finally, he‟s just a great writer. You just have to read his stuff.
And he packs a big message in the shortest possible space. Yep,
I reckon you‟ll learn a lot from this site. Enjoy!

 management articles.

Site Home Address:
http://www.mackay.com

Email Address:
harvey@mackay.com



41. Hello, My Name Is Scott

Stick Yourself Out There

In my review of this site, I was going
to say that a great future awaits Scott
Ginsberg. And then I realised that this
isn‟t true. He‟s already got a great
present!

OK, Scott is still young, but he has already written 7 books,
launched his own interactive TV, is a regular columnist, has a
suite of websites, and has made a brand out of a nametag.
(Apparently, he also has a nametag tattooed on his chest.)

The theme behind Scott‟s ideas is Approachability. It underlies
his Hello, My Name is Scott website. Here you‟ll find what must
be the biggest selection of articles related to Approachability
anywhere. There are over 700 of them.

Many of Scott‟s themes really chime with me. One of them is the
idea that you shouldn‟t create customers; you should create fans.
Another is his comfort around using modern technology to build
customer relations.

If you can‟t get enough of Scott on this site, take a look at his
other video site and consultancy site.

 Over 700 articles on making an impact

Site Home Address:
http://www.hellomynameisscott.com

Email Address:
scott@hellomynameisscott.com



42. Human Links

The Only Indian Portal
On HR Development

This is a lovely Indian website that provides a wide range of
services for human resource professionals.

Amongst the many free goodies on offer here (along with the
articles, links, forum, news and jobs) are a wide set of
personality tests, a wide range of managerial tests (eg Manager
in a Fix), a range of audits, (from training needs to climate,
thinking skills to job satisfaction) and some general knowledge
tests.

Wherever you are, use it.

 management articles
 tests
 forum.

Site Home Address:
http://www.humanlinks.com

Email Address:
query@humanlinks.com



43. Human
Resources About…

Free Learning Styles Test

If you haven‟t yet become acquainted with the About concept,
then you‟re in for a great treat. About – as the name suggests –
is a multi-channel site that gives you an encyclopaedic tour of a
wide range of topics. They start with 19th Century History and
end up with Zoology. On the way they tackle Human Resources
with guide Susan Heathfield.

Susan takes you through 4 main areas: HR Basics; Employing
People; Managing People; and Success at Work. Throughout the
channel, you‟ll find topics on Change Management,
Communications, Employee Recognition,
Management/Leadership, Motivation, Performance Management,
and Teambuilding.

To help you through this wealth of material, there are links to the
most popular sections, the “must reads”, and the latest updates.

As with all About sites, there are free 5-week email classes, here
including “Recruit and Hire the Best”.

 Learning style profile
 Free policy samples, checklists and forms
 Interview tips
 Job descriptions
 Free email classes.

Site Home Address:
http://humanresources.about.com

Email Address:
info@humanresources.about.com



44. Institute of Silly and Meaningless Sayings

Bullshine Generator

Here‟s some light relief, albeit with a serious
purpose. It‟s the website of the Institute of Silly and
Meaningless Sayings (author unknown but probably someone by
the name of R Pottinger!)

Part of the spoof is that it is set up as a legitimate institute and
thus lampoons some professional institutes that take themselves
far too seriously. For example, you can become a member of the
institute and learn about the institute‟s history and purpose.
There‟s a coat of arms (motto: Back to Quo Vadis), roll of honour
and list of “bored” members.

The purpose of all this fun is to highlight some of the silly things
we do and say in the workplace. There‟s a swipe at management
models, a list of hilarious workplace clichés, a Bullshine generator
for producing management speak, a way to curse colleagues
using pirate-speak (I kid you not!) and a Babel translator telling
you what various professional people really mean behind the
words they say.

For a flavour of each of these, here‟s my favourite cliché: “He
was in and out like a yo-yo”; my favourite bullshine phrase: “Has
anyone seen my random data-stream analyser?”; and my
favourite pirate curse: “What care I, thou plump, black-spotted
pigeonfoot!”

Odd, but great fun.

 bullshine generator, ISMS curser, ISMS Babel translator
 carparktivity stickers.

Site Home Address:
http://www.btinternet.com/~rpottinger/index.htm

Email Address:
Isms2002@btinternet.com



45. Leadership
Now

Building A
Community of
Leaders

There are a number of familiar features on this site such as
leadership quotes, articles and a newsletter.

But there are 2 features that make this site just a little bit
different. For a start, there‟s a feature called Leadership Minute.
This is a series of short one-minute reads on leadership subjects.
They include: “Thirteen Mistakes of Leadership” and “First Class
Noticers”.

The other valuable feature is a reading room where you can read
excerpts from some of the best management books around. They
include: Brian Tracy‟s “The 100 Absolutely Unbreakable Laws of
Business Success” and Blaine McCormick‟s “Ben Franklin‟s 12
Rules of Management”.

Take a daily dip.

 leadership articles
 newsletter
 book excerpts.

Site Home Address:
http://www.leadershipnow.com

Email Address:
comments@leadershipnow.com



46. Leadership Tools

A Free Thank you

Here‟s something free that nobody else offers! An ecard message
service for team members who‟ve done a good job or who need
cheering up on a tough assignment.

This site gives you 20 e-cards to choose from. There‟s one on
Achievement, Integrity, Great Job, down to Well Done. All you
have to do is jot down who you want to send the card to with
your message, and bingo! off goes the card.

It might be a bit cheesy for some, but there‟s no excuse any
more for not letting your people know how much you appreciate
them!

Make sure you check out all the other free items on this site,
such as a free copy of Oliver Swett Marden‟s success book,
“Pushing To The Front”, interviews with top leaders, e-zine, and a
range of leadership tools.

 success e-book
 tools for leaders, eg business planning toolkit
 coaching course
 articles and quotes
 teambuilding exercises
 ecards.

Site Home Address:
http://www.leadership-tools.com

Email Address:
info@leadership-tools.com



47. Leader-Values

Valuing Leadership

This is a very useful site. It‟s been put together
by Mick Yates and is built around the idea of 4
E‟s of leadership: Envision, Enable, Empower,
and Energize.

You can watch various slide shows explaining this framework and
learn how they apply to 5 leaders of the 20th century, including
Gandhi and Pope John XXIII.

On top of all this, there are 300 themed articles on leadership,
350 links, 200 magazine features, 400 book references, and 500
quotations.

Now that should keep you quiet for a few days!

 slide shows
 leadership self-assessment
 leadership articles
 quotations
 book references.

Site Home Address:
http://www.leader-values.com

Email Address:
webmaster@leader-values.com



48. Leading Today

Web Enhanced Leadership Education
and Development

This is a wonderful online magazine
resource for leaders and managers that, with regular visits, will
change the way you manage and lead for good.

It‟s run by Greg L. Thomas as a non-profit organisation dedicated
to the understanding and education of organisational and
personal leadership.

At the heart of Leading Today are a set of archives that cover 10
years from 2001 to 2010. Browsing back through the early years,
I found a Powerpoint show on Colin Powell‟s “Leadership Primer”;
a wide range of original articles, including one called “What Is the
Right Way to Peel a Banana?”; interviews with successful
leaders; and excellent book reviews.

I can‟t speak too highly of this site. Maybe it‟s because it‟s a non-
profit organisation, but I sense a real joy in sharing information
on Greg‟s part. To show you what I mean, there‟s even a section
on Classical Historical Writings and Speeches, seen from a
leadership perspective. They range from “Politics” by Aristotle, to
“The Art of War” by Sun Tzu, to the inaugural addresses of
American presidents.

 10 years of archived articles, reviews, interviews
 Full sets of classical writings
 MP3 recordings on leadership tips
 Leadership terms.

Site Home Address:
http://www.leadingtoday.org

Email Address:
editor@leadingtoday.org



49. Lessons in Lifemanship

A Course in Lifemanship

This is an interesting site in which Bryan Bell
attempts to explore what the meaning of
lifemanship is.

Bryan says that Lifemanship is like seamanship. Just as
seamanship is defined as the ability to navigate the seas, so
lifemanship is about navigating human relationships. It‟s about
getting the skills that strengthen our relationships, making them
more enjoyable for us and avoiding the self-defeating actions
which make life a struggle.

The course is split into 7 parts, including: How to improve
relationships; how to get a job; how to find potential employees;
and how to share success and motivation.

It‟s like a compass to sail the seas of life (groan!).

 online course.

Site Home Address:
http://www.bbll.com

Email Address:
bbell@bbll.com



50. Management Help

Free Management Library

I first came across this website some years ago
when there was little else on management
development on the web. I was astounded then
and still am now. It‟s an amazing resource, the
work of one man, Carter McNamara.

Carter calls the site a “complete, highly integrated library of
management material”. And it‟s hard to argue with that.

There doesn‟t appear to be anything left out. It covers everything
in business from A, Advertising and Promotion, to Z, well V,
Volunteers. (By the way, it has a bias towards non-profit
organisations.)

Let‟s see what happens when you explore one topic, say Group
Skills. You start with an introduction and a set of links to outside
sites. Then you move through Icebreakers and Group Matters, to
General Resources and Related Library Links. And of course when
you go elsewhere you have other links to explore.

It‟s a real web of information, a true management help.

 encyclopaedia of management.

Site Home Address:
http://www.managementhelp.org

Email Address:
jalnes@mapfornonprofits.com



51. Manager Wise

To Work is Human, To Manage Divine

This is nothing short of a management supersite.

Where to begin? Well, there‟s a massive collection of articles in
the Knowledge Bank, neatly categorised into sections such as
Coaching, Culture, Innovation, Motivation and so on. The one I
checked on Motivation has some really well-chosen subjects,
such as “Climbing the Mountain on your Terms” and “Feedback is
the Breakfast of Champions”.

Then there‟s an A to Z glossary of management terms. For
devilment, I selected “Q” and got “Quick Ratio” and “Quality of
Work”.

There are also links to universities, business schools,
management publications, portals, and employment law sites
around the world.

As a bonus, you can buy the T-shirt with that slogan on (“To
Work Is Human, To Manage Divine”) and hand it out to your
delegates on your next training course.

 massive collection of management articles
 glossary of management terms.

Site Home Address:
http://www.managerwise.com

Email Address:
admin@managerwise.com



52. ManageTrainLearn

Free Software Downloads

I hope you‟ll forgive this
bit of self-indulgence since this is our site.

ManageTrainLearn (MTL) focuses on the 20 skills that you need
for professional and personal success in the 21st century. They
range from Appraisal and Assertiveness to Teambuilding,
Thinking Skills, Time Management and Training Skills.

To help you and your organisation learn these skills, MTL
provides a range of online products, including E-learning courses,
Step-by-Step pocketbook guides. Manuals for Trainers, 1-day
Course Plans, and a library of free e-books.

You can download free evaluation versions of all these products
from the site and enjoy them without limit at your leisure.

 Free daily management tips, e-courses, and e-books, plus
samplers of all MTL training products
 prize quiz
 newsletter
 articles on management and development.

Site Home Address:
http://www.managetrainlearn.com

Email Address:
eric@managetrainlearn.com



53. Marshall House

Your Free Daily Affirmation

This site is run by Jeanie Marshall and
each month of the year she offers a theme which is then
translated into a daily affirmation. For example, in the week I
checked it out, the theme was Balance, and the affirmation for
the day was “I act with purposeful awareness of equanimity and
balance.”

It‟s a nice way to do some useful self-improvement each day
and, the best bit is, it‟s free.

Other resources on this site include Jeanie‟s guided meditation
tapes. When I looked, the two available were: A Meditation for
Centering which lasted 12 minutes and Your Source of
Abundance which lasted 27 minutes.

Peace and prosperity be with you!

 daily affirmation
 3-monthly e-zines
 online guided meditations.

Site Home Address:
http://www.mhmail.com

Email Address:
mhmail@earthlink.net



54. Mind Power System

Free Relaxation Programme

This is one of the websites of Jose Silva,
founder of the Mind Power System. If
you‟re interested in getting more out of
your subconscious mind and reaching a
truly relaxed creative state of awareness,
this is the site to come to.

The free part of the programme is a 9-part email course which is
the result of Jose Silva‟s 25-year research into how human
beings can reach their full potential. You‟ll learn how to reach
deep levels of meditation like a Buddhist monk, pull creative
ideas out of thin air, and accelerate your own healing.

Plus, you get a free 30-minute mp3 audio programme called
“How To Reach The Alpha Level”. This programme shows you
how to reach the alpha level of relaxation, an optimal state of
being in which your right and left brains are working together
and you are in a state of total, creative and deep relaxation.

Go on, open up your mind, and discover possibilities you never
imagined!

 mp3 relaxation programme
 email course.

Site Home Address:
http://www.silvaultramindsystem.com

Email Address:
support@silvaultramindsystem.com



55. Mind Tools

Online management and leadership training,
instantly available

Each year, MindTools.com helps more than
10,000,000 visitors learn the essential skills
they need for an excellent career.

Here you can learn hundreds of essential
management skills, free of charge, and
develop yourself on an ongoing basis with the Mind Tools‟
popular e-newsletter.

One recent addition to MindTools are 2 self-assessment
questionnaires on “How Good are Your Management Skills?” and
“How Good are Your Leadership Skills?”. Each has a set of
questions that cover all the key skills in both functions. When
you‟ve finished, you review what your score means and get
pointers in how to develop yourself further.

Another new addition is a poll of the top 20 articles as voted by
readers. Currently top is “How Good is Your Time Management?”

There is also a members‟ area, called Career Excellence Club, for
access to all the materials, interviews with experts, and a forum.

 free skills-builders
 Over 450 articles with a top 20 list of the best
 Self-assessment questionnaires
 140 articles downloadable as an e-book
 personal development plan workbook.

Site Home Address:
http://www.mindtools.com/

Email Address:
info@mindtools.com



56. MIT OpenCourseware

Sloan School of Management

When it first announced that it was opening up all its course
material free to the world, the Massachusetts Institute of
Technology made newspaper headlines. Now a few years on,
here are the results: MIT Opencourseware.

This is how it works. There are some 34 departments ranging
from Aeronautics to Writing Studies. The most relevant to anyone
interested in business is the Sloan School of Management with
over 100 programmes.

Programmes are courses run in any particular semester. Let‟s
take as an example “Practical Leadership”. What you‟ll get on this
course is a syllabus, calendar, reading references, lecture notes
and assignments, both in pdf. What you don‟t get, obviously, is
the actual lessons.

It‟s up to you how you might use this information. You could be a
trainer and use the plan as a structure for your own courses. Or
you could use the references as the basis for your own self-paced
learning. It‟s up to you.

Other programmes of interest to managers are: Advanced
Managerial Communication; Listening to the Customer;
Negotiations and Conflict Resolution; and Communications for
Management. Now you can turn yourself into a MIT graduate!

 online courses
 trainer‟s resources.

Site Home Address:
http://www.ocw.mit.edu

Email Address:
info@ocw.mit.edu



57. mp3motivators

Free mp3 programme

This site supplies the top audio programmes
from the world‟s best personal development
speakers.

The free gift offered on the site comes when
you recommend the site to a friend. When I did this, the free
mp3 I got was Bob Proctor and Jim Rohn talking about Goal-
setting. It lasts all of 25.45 minutes and can be played straight
from your PC or an mp3 player.

Considering what you‟d pay to hear either of these two speakers
in person, that‟s not a bad deal!

 motivational mp3s
 free copy of As A Man Thinketh by James Allen.

Site Home Address:
http://www.mp3motivators.com

Email Address:
info@mp3motivators.com



58. National School Board Association

Professional and Leadership Development

This site contains a useful professional and
leadership programme.

Although it‟s aimed at school governing bodies, the lessons have
universal appeal to managers and leaders in any organisation.

There‟s good stuff on the qualities that make up a leader, the
different ways to communicate, and quite a big section on
dealing with conflict.

Maybe they have something in mind?

 leadership course.

Site Home Address:
http://www.nsba.org/sbot/toolkit/PandLDev.html

Email Address:
itte@nbsa.org



59. Negotiation
Enterprises

Empowerment Through
Negotiation

Here‟s a tricky negotiation skills test called “So You Think You
Know How To Negotiate?”

There are just 7 questions and you‟re given 5 minutes to
complete them. All the questions are case studies.

The first case is as follows: “A client walks into your office and is
exceedingly angry and difficult to talk to. How do you approach
your client so as to make your meeting as productive as
possible?”

You have 5 possible options for each answer.

After submitting your answers, you get the correct versions and
a rationale, which is quite instructive.

 negotiating skills test.

Site Home Address:
http://www.sabonline.com

Email Address:
info@sabonline.com



60. Negotiator
Magazine

The Most Comprehensive Resource On Negotiating Today

This is probably the biggest database of negotiating material on
the web. It‟s absolutely massive. And it‟s all the work of one
man, John Baker.

John has compiled everything to do with negotiations ranging
from Crisis Negotiation to Gender Negotiation to Salary
Negotiation and Travel Negotiation. There‟s no fee so it‟s a
resource you can wander around at will.

One feature that took my eye was a page on Outstanding
Negotiations in which readers are asked to submit their
nominations for the best negotiating performance ever carried
out. Two entries are currently topping the list. The first was what
John calls the King Solomon Maternal Claims Dispute, in which
King Solomon had to choose between two women who claimed to
be the mother of a baby boy. The second is the Louisiana
Purchase by James Monroe and Robert Livingston in 1803, in
which these two men doubled the size of the USA overnight for
the price of $15 million.

Cheap at twice the price!

 huge database of negotiating material.

Site Home Address:
http://www.negotiatormagazine.com

Email Address:
editor@negotiatormagazine.com



61. New Conversations

The Seven Challenges

This is Dennis Rivers‟ site which he
calls a cooperative communication
skills community. He offers a range of free ebooks, articles and
exercises to help visitors communicate more creatively,
successfully, and compassionately; to encourage dialogue and
resolve conflict; and to build a more co-operative life at home
and work.

There are 5 free e-books including:

The Seven Challenges written by Dennis himself. It goes into
subjects such as Listening; Expressing yourself clearly; and
Focusing on learning.

Compassionate Listening by Gene Knudsen Hoffman, which
explores how to transform conflict

Human Becoming, an anthology of works by David Richo on our
journey toward becoming whole and human, (look out for his
excellent affirmations on overcoming fear)

The Geometry of Dialogue, again by Dennis, which uses
mandala-like flow charts to map and facilitate human interaction.

 communication skills e-books
 a set of resources on forgiveness, including a bumper sticker.

Site Home Address:
http://www.newconversations.net

Email Address:
comments@newconversations.net



62. Office Diversions

The Productivity Reduction Discovery
Centre

Don‟t tell your boss the subtitle for this site or he/she will
seriously think you‟re wasting your time here. However, if you do
get caught, then just quote the subtitle on the home page, which
says: “Important survey reveals long-term medical importance of
active on-the-job stress reduction”.

Because that‟s what this site will do for you: reduce your stress
and give your fun hormones a real boost. There are tons of great
material here: office jokes galore; lists of phobias; games of
concentration; world clockwatching; office pranks; timewasters;
2035 headlines (eg “Ozone created by electric cars now killing
millions in 7th largest country in the world, California”); brain
twisters, and jigsaw puzzles.

When a bit jaded, I‟ve often whiled away a half-hour doing a
jigsaw puzzle on this site and come back to my duties refreshed.
(Really!) Perhaps the first of the 10 Office Commandments on
this site is reason enough to play around here from time to time:
“Thou shalt have no other life beside work”!

Oh, and in case your boss does catch you looking at this site,
there‟s a panic button called Yikes It‟s The Boss which will take
you to a page on… well find out for yourself!

 jokes, games, pranks, puzzles on office working
 forum
 poll
 free office clipart.

Site Home Address:
http://www.officediversions.com

Email Address:
info@officediversions.com



63. Patricia Fripp

Confessions of an Unashamed Relentless Self-
Promoter

Patricia Fripp is an award-winning coach and
speaker, and by her own admission, an
unashamed relentless self-promoter.

I don‟t mind that because I like her style and
tone and enjoy what she offers.

For example, she has a huge list of articles covering the whole
raft of management and personal development topics. For
example, in Presentation skills, she offers “Put Your Audience in
the Opening” (good advice); in Marketing Skills, she offers
“Power Pitching”; and in Leadership, she offers “Make Your
Presentations Fun”.

But there‟s more free stuff on this site. There‟s a whole set of
videos taken from Patricia‟s presentations. Try “Life is a series of
Sales Situations” for starters. Or how about “The Story Behind
Awesome Storytelling”. And what better than “Quantum Leap
Performance”?

You certainly get your money‟s worth here. After all, it‟s free!

 management articles
 ezines on public speaking and business
 videos of presentations.

Site Home Address:
http://www.fripp.com

Email Address:
pfripp@fripp.com



64. People Alchemy

Turning People into Gold Dust

The guys at People Alchemy
claim that, if you‟re a manager
who‟s stuck, overwhelmed,
making mistakes, or under
pressure (OK, OK, who isn‟t?), then you don‟t need training. You
need answers.

And their answer is their online (and offline if you want) portal of
over 100 topics on management with lots of information on each.

It‟s a great resource and they offer a Free Trial for 15 days. This
enables you to access the full version and wander all over the
place, using their search facility or just going where the mood
takes you.

Everything possible is included from 360 Degree Assessments to
Diversity, Empowerment to Violence and Aggression. Everything
I saw was superbly written and presented. A nice touch was also
that you can bookmark pages and add your own notes.

Oh, and if this wasn‟t enough, the portal is offered free to
charities, just because they want to!

 Trial of a refreshingly different leadership manual

Site Home Address:
http://www.peoplealchemy.co.uk

Email Address:
enquiries@peoplealchemy.co.uk



65. Penn State Psychology

What Do You See?

If you‟ve ever been on a personal
development programme, the chances
are you‟ve been shown an ambiguous
picture showing 2 images which change
according to how you look at them. Some
trainers use the famous “old hag-young
queen” image. Others use the Necker
cube. And others mix numbers and
letters as in the “Is it 13 or B?” picture.

This site has a huge number of links to different optical illusion
sites (though, being rather old, some of the links are now dead).

You‟ll find the 3 just mentioned plus other well-known ambiguous
illusions such as the Eskimo/Indian chief; the rabbit/duck; and
the facing vases/faces.

They‟re fun to play with or just to work out for yourself. And you
can use them in a wide range of change programmes as great
icebreakers, or quick power learning interludes.

 optical illusions.

Site Home Address:
http://psych.la.psu.edu/clip/Perception.htm

Email Address:
Acp103@psu.edu



66. Personal
Development

Homespun Philosophy

If homespun philosophy is your thing (and I have to confess to a
certain weakness in this neck of the woods), then you‟ll love
Chuck Gallozzi‟s articles and free e-book “Roadblocks to
Happiness” on this site.

There are nearly 250 articles to choose from, neatly arranged in
A to Z fashion according to personal development themes. So we
start with Abstinence, move on to Change and Complaints, steer
right through Learning and Leaders, and end up with Wisdom
Words and Worry.

As an example of the folksy nature of these writings, here‟s the
subheading to the article on Wisdom: “Some folks are wise and
some otherwise”.

Aaah. Say goodnight, John-Boy!

 articles and e-book
 free My Life Planner software.

Site Home Address:
http://www.personal-development.com

Email Address:
stevemoor@personal-development.com



67. Philip Humbert

Coaching to Achieve Your Goals and Live
Your Dreams

Dr Philip Humbert is my kind of guy. He‟s a
coach who says he‟s never worked in his
life: what he does couldn‟t be described as
work in the conventional sense. He does things that bring him
joy and contribute value to others.

I suppose there‟s no better definition of a trainer or coach than
when he says: “I love to pass on what I‟ve learned and help
others enjoy their own brand of success.”

Philip shares a lot of his philosophy and ideas on this website of
his. The free goodies include 3 free e-books: Goal-Setting 101;
Personal Eco-Systems; and Making Money, Creating Wealth;
audio tapes and top 10 lists. One of the best features is Philip‟s
newsletters and you can get copies for every month back to
2002.

Oh, and I also like Philip because the most important stuff on his
bio is his dog, Kodiak.

 3 e-books
 Audio tapes
 Hundreds of quips and quotes on personal development
 Newsletter archive.

Site Home Address:
http://philiphumbert.com

Email Address:
coach@philiphumbert.com



68. Positive Club

Free Inspirational Books

If you‟re really interested in personal self-
improvement, then this site will shower you with great
motivational literature, including some classic self-improvement
books.

You can get Napoleon Hill‟s “How to Overcome Failure and
Achieve Success”, Kahlil Gibran‟s “The Prophet” and Wallace
Wattles‟ “The Science of Getting Rich”. And many more besides.
All free.

In addition, there‟s a lovely relaxing slideshow from Kahlil
Gibran, a really neat little positive boost trick that only a
computer can deliver, Emile Coue‟s relaxation formula that‟s a
must whenever you‟re feeling down, a free 7 Eternal Laws CD,
and a massive dictionary of self-affirming quotations from
Abundance through to Youth.

Now if none of these don‟t put you on cloud nine, there really
isn‟t any hope for you!

 self-improvement e-books
 positive boost
 tests and quizzes
 inspirational slide show from Kahlil Gibran
 relaxation formula
 dictionary of self-affirming quotations.

Site Home Address:
http://www.positive-club.com

Email Address:
info@positive-club.com



69. Presentation
Helper

Help For All Your
Presentation Needs

I‟ve seen quite a few
sites that teach
presentation skills but this is my favourite. Where to begin?

Well, first off, there‟s some great advice on how to deliver your
presentation, told in an easy-to-read, conversational style. Topics
include What to Wear and Dealing with Investors.

Then there‟s a range of free excellent Powerpoint templates
under different headings such as business, seasonal, and a
template builder. There are also quick links to the free
Powerpoint viewer and trial version of the real thing.

Next, you‟ll find a collection of famous speeches and examples of
what to say on special occasions such as weddings, funerals and
retirements.

And lastly, a really interesting forum from which you can see
some of the presentations people have made such as “The Life of
a Potato”, “Ancient Egyptian Mummification”, and “The Future of
the Pork Sausage Market”.

 Slideshows
 Advice from famous presenters
 Templates
 Speeches
 Sound clips.

Site Home Address:
http://www.presentationhelper.co.uk

Email Address:
editor2007@presentationhelper.co.uk



70. Proven Models

Models on the Cat Walk

Although Provenmodels is primarily a
resource for researchers and students, it
can also be of value to those who want to
develop their knowledge of management
ideas.

It comprises a collection of 64 models which can be accessed be
a search of the model name, the author name, or the topic.
Alternatively, you can browse the model book.

In the top ten of models are favourites like Maslow‟s Hierarchy of
Needs, Theory X and Y, and Fayol‟s 14 Principles of Management.

The models themselves are displayed graphically with details of
their characteristics, descriptions, pros and cons, and references.
You can add your own comments.

 Collection of management models

Site Home Address:
http://www.provenmodels.com

Email Address:
customer_service@provenmodels.com



71. Robin Sharma

The Monk Who Sold His Ferrari

I don‟t believe that Robin Sharma is
for one second the monk who sold his Ferrari, but as the name of
his bestselling book, that‟s the person I‟ll always think he is.

Robin Sharma is the ex-lawyer turned motivational speaker who
has created a brand out of himself and uses this to promote a
wide range of business and personal development material. You
can‟t help getting infected by Sharma‟s enthusiasm and success
aura. Everything he touches seems to turn to gold.

The chief free resource on this site is a collection of audio
podcasts. In all there are nearly 40 broadcasts in the archive,
ranging from Lessons on Leadership from U2 to The Five Forms
of Wealth to Ambidextrous Leadership and Be A Renaissance
Person.

These will really motivate you as you walk or drive along.

 free podcasts
 video segment on “The 8 Things that Billionaires Do”
 video excerpt on “Lead Without a Title”
 “Extraordinary Leadership” audio programme (60 minutes).

Site Home Address:
http://www.robinsharma.com

Email Address:
al@robinsharma.com



72. Roger Dawson

You’ll Never Make Money Faster than When
You’re Negotiating

Roger Dawson was one of the first speakers
I ever heard on the subject of Negotiating
Skills. He‟s practical, entertaining, and tells a
very good story.

This site will show you Roger in action both on audio and video.
Plus, you‟ll also get a set of 23 articles on power negotiating,
including: “Ask For More”, “Flinching”, and “Money is not as
important as you think”.

 audio and video excerpts
 articles on negotiating.

Site Home Address:
http://www.rdawson.com

Email Address:
dawsonprod@aol.com



73. Ron
Kaufman

Uplifting the
Power of Service
Worldwide

Ron Kaufman must surely be the most dynamic advocate of
customer service in the world. He has reached more than 3
million people with his high-energy and high-content
presentations.

He has two websites: his own at ronkaufman and his customer
service college at Up Your Service.

Both sites will give you access to some of Ron‟s excellent free
material. There are great videos which will show you why Ron is
such a draw when presenting. There are audio presentations with
intriguing titles such as “How to make a wrong customer feel
right”. There are 2 really creative Powerpoint slideshows called
Service With a Smile and Up the Loyalty Ladder which you can
download. And, as if this wasn‟t enough, a free Customer Service
Training Library.

 Videos and audios on customer service
 Slideshows
 Articles and tips

Site Home Address:
http://www.ronkaufman.com

Email Address:
ron@ronkaufman.com



74. Salad Ltd

Do What You Love

Salad is a UK training company specialising in
Neuro-Linguistic Programming (NLP).

It‟s run by Jamie Smart who is the author of
most of the articles in the tips archive. There are
over 80 articles here and they are really one of
the best introductions I‟ve come across to NLP.
They‟ll enhance your communications and make
you a stronger influencer.

To get a feel for some of the tips, here are some
titles: “Put some fizz in your physiology” (about
the state of your body and the state of your
mind); “Wave goodbye to hesitation”; and
“Power chunking”.

Signing up to Jamie‟s tips means you get a
whole host of NLP-related resources free.

 articles on NLP
 free NLP videos
 hypnotic language course
 irresistible influence language course and ebook
 free 1 year hypnosis course and ebook.

Site Home Address:
http://www.saladltd.co.uk

Email Address:
info@saladltd.co.uk



75. Silicon Beach Training

Training that Makes a Difference

Silicon Beach Training are a Brighton (UK)-
based company that provide both online and
offline training. They care about effective
training and that means listening to their clients
and course participants.

What makes them really outstanding, though,
is the range and depth of free resources on
their site.

To start off, they offer 13 courses that can be accessed from
their website pages. These range from PRINCE2 to Six Sigma,
Photoshop, and Social Media; as well as more familiar
management courses.

On each of the topics in their courses, you can follow up on tags
(to see related items), share the topic on your social sites, or
submit a comment of your own.

Because they are also promoting their own offline courses, they
also run a monthly prize competition with the winners receiving a
free course.

 Free courses from their website
 Free monthly competition.

Site Home Address:
http://www.siliconbeachtraining.co.uk/

Email Address:
contact@siliconbeachtraining.co.uk



76. Skills Converged

Training Material on Productivity, Soft Skills and Personal
Development

Skills Converged is a great little training shop which provides off-
the-shelf content for trainers. These include trainer‟s notes,
workbooks, exercises, slides, all of which can be customised to
suit your own particular training needs.

What makes this more than a training shop, however, is the
wealth of free material on offer. These range from energisers and
icebreakers to exercises and teambuilders. You get all the
instructions along with the item which are usually well-illustrated.

A great giveaway for training and learning.

 Free training resources on exercises, games, and role plays
 Icebreakers
 Quiz
 Teambuilding games
 Free download pack with guidelines and useful materials for
running courses.

Site Home Address:
http://www.skillsconverged.com/Home/tabid/229/Default.aspx

Email Address:
support@skillsconverged.com


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