1. Monica Ramirez-Medina
Oxnard, CA
Email: mony15@live.com
Phone: 805-436-9414
Education:
 CAL State Northridge- Business Management
Sept 2013- December 2015
 Oxnard High School
August 2009 – June 2013
Work Experience
Nothing Bundt Cakes –Ventura, Ca
September 2015 – March 2016
Position: Team Lead/ Admin Assistant / Key Holder
Responsibilities:
 Supervise 3-4 employees
 Fill out daily inventory reports and send to managers
 Produce product in large amounts for the day
 Maintain a clean work space
 Look over team members' work effort and speed
 Report to owners about any complications
 Great customer service to clients coming in and out of the store
 Fill out a daily inventory/maintenance/behavior report and deliver to owners via Outlook
 Answer in-coming calls from customers and placing orders
Skills Used:
Fast pace work ethic
Leadership in maintaining team members on pace
Training new members of the store
Great customer service
Computer savvy
Zoogamo Company - Oxnard, CA
February 2015 to August 2015
Position: Sales associate/Key holder/Administrative assistant
Key holder experience 6 months
Handling money experience 6 months
Responsibilities:
 Send EOD reports
 Sending emails throughout the day communicating profit status
 Report inventory to director
 Communicate well through email/text messages with all the employees and managers/director while on and
off shift
 Advertising company through social media websites
 Cash register oriented
 Filing contracts
 Filling out maintenance reports, cleaning reports and inventory reports
 Greeting customers in person and on the phone

2. Vallarta Supermarket - Oxnard, CA
March 2014 to March 2015
Position: Courtesy Clerk/ Tortillera
Customer Service Experience 9 months
Responsibilities:
 Maintain store front polished and clean
 Ability to learn a new taskon the spot
 Train incoming employees
 Greet customers coming and going from the store
 Able to produce product at a fast and smooth pace
 Ability to withstand high energy consuming tasks
Bilingual: English and Spanish
COMPUTER SKILLS
➢ Microsoft Word Proficient
➢ Outlook office
➢ Power point proficient
➢ Basic Excel knowledge (willing to learn)
References
Roy Lara: Vallarta Manager 805 824-5749
Andrew Yang: Zoogamo Manager626-321-6794
Maria Hernandez: Vallarta Co Worker 805-575-1126