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Organization
   Culture
In the presentation that follows, some of the views
       are controversial and unconventional.


     Viewer discretion is advised.
Who am I?
&
Research


           Consulting
Change
A son!!
Child is the
                     father of Man


William Wordsworth
400
More
Questions
Open fields
rules of engagement
Mind
Speak your
Everyone participates
Share
Agr ee or…
Always
Welcome
usic
                      M
                   of
            So und
        the            Start   at the very
F rom
                     beginning
What is
Culture?
def
shared attitudes,
  values, goals, and
  practices



ines
group, institution or
organization
Nature of
 Culture
1
2
Collective
No Private Cultures
What then is
Organizational
  Culture?
Collective
Cognition
Organizational
               Processes




Organizational
Structure
4
Decision Making Style
Resistance to Change
Dominant Values

QSCV
Culture Clash
What is
Information?
&
Information
              Insight
Source of
Competitive
 Advantage
AGE          Exploration                   Industrial                       Network


Nature of
                     Trading                Manufacturing                       Processing
Business
                                                 High Value-
                 Low Value-      High Value-
Nature of Assets                                 Added
                 Added Tangibles Added Tangibles
                                                 Intangibles
Importance of
                 High                     Medium                          Low
Transportation
                                                           Global resource
                 Control of               Physical and
Value Creation                                             arbitrage and
                 Physical Assets          Financial Assets
                                                           KM
                                          Integrated
Organizations    Trading                  (Horizontal and Global Networks
                                          Vertical)
Source of                                                  Specialization
                                          Economies of
Competitive      Trading                                   and virtual
                                          Scale
Advantage                                                  integration
                           Adapted from Global Competitive Advantage in a Networked World by Mohan Sawhney
Centric

            Managed




                          e n
                       r o
                      u ti
          Enabled




                   lt aiz
                Cu n
     Aware
                    a
                  g
                r
               O
Chaotic
Enables and Rewards



Continual Application
    Distribution
      Creation
Org Structure=
Business
 Model
INFRASTRUCTURE                      OFFER                                  CUSTOMER
                   PARTNER                       CUSTOMER
                   NETWORK                     RELATIONSHIPS
   CORE                             VALUE                                 CUSTOMER
CAPABILITIES                     PROPOSITION                              SEGMENTS
                   ACTIVITY                    DISTRIBUTION
                 CONFIGURATION                  CHANNELS



                     COST          FINANCE       REVENUE
                  STRUCTURE                      STREAMS




                                               Adapted from Arvetica’s Business Model Template
What do you offer, to which segments?



              OFFER             CUSTOMER

             VALUE              CUSTOMER
          PROPOSITION           SEGMENTS

          value proposition 1    target customer 1
          value proposition 2    target customer 2
                  …                      …
How do you reach your customers?



       OFFER                              CUSTOMER

                          COMMUNICATION
        VALUE                                        CUSTOMER
                           & DISTRIBUTION
     PROPOSITION                                     SEGMENTS
                             CHANNELS

    value proposition 1       channel 1          target customer 1
    value proposition 2       channel 2          target customer 2
            …                    …                       …
How do you build relationships?



       OFFER                          CUSTOMER

        VALUE              CUSTOMER              CUSTOMER
     PROPOSITION          RELATIONSHIP           SEGMENTS


    value proposition 1     mechanism 1      target customer 1
    value proposition 2     mechanism 2      target customer 2
            …                   …                    …
How do you earn your money?



   OFFER                               FINANCE

   VALUE                                          CUSTOMER
                      REVENUE STREAMS
PROPOSITION                                       SEGMENTS


value proposition 1     revenue stream 1         target customer 1
value proposition 2     revenue stream 2         target customer 2
        …                      …                         …
Maturity
                  “Commoditization”
                                        Customers



                 Mid Life
                            Operators
                 “Boom”




Early Adoption

           Constructors
The New
 Rules
But before
  that...
Customer Needs


Competitive                              Levels of
   Position                 Good         Uncertainty
                           Strategy


   Constraints                        Resources &
   (Internal & External)
                                      Capabilities
THE ARENA


   Not product markets
   but
   Future possibilities
THE PLAYERS


    Not firms
    but
    Networks
THE PLAN


    Not process
    but
    Business Models
THE WINNER


    Not market share
    but
    Market Influence
http://www.linkedin.com/in/mohitchhabra




http://www.slideshare.net/mohitchhabra




http://twitter.com/mohit_chhabra



mohit@knoledge.in

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Organization Culture and Strategy