The document discusses a cloud-based speech attendant solution as an alternative to traditional premise-based speech attendants. It notes that cloud-based speech recognition provides benefits like lower costs and easier administration compared to premise-based solutions. It then describes how the cloud-based speech attendant would work by routing calls to speech servers in the cloud to handle greetings and transfers. Finally, it discusses potential business models for selling and deploying the cloud-based speech attendant through partners and customers.