David Ryder discusses the innovation around mobile content in African markets. This presentation was given at ME's Monetising Mobile conference in September 2010.
2. Company Overview
Established in 2000
Largest privately owned interactive communications company
Turnover more than £50 million p.a. & operating profitably
Single integrated global communications infrastructure
Supporting voice, mobile and online services
Offering integrated digital solutions
Covering delivery, billing, applications and content
88 staff located across our global offices
A “one stop shop” service for our clients
Worldwide Voice & Mobile Solutions
3. Global Footprint
Dublin London,
Denver Birmingham & Litchfield
Barbados
Dar es Salaam
Johannesburg
Sydney
Offices in 7 Countries and connectivity in 38 Countries
Mobile Messaging, Voice & Mass Media Solutions
4. Company Overview
CMS (Caribbean) acquired
Operataing in Africa Since 2006 JV with Mobiya announced 2009
Push Mobile Mozambique opened
2008
Company formed in South Africa
2007
Push Mobile JV established in East Africa
2006
Sunday Times No 54 fastest growing
business 2005 in UK
2005
Company formed in Australia
2004
Awarded Sunday Times No1
2003 fastest growing business in UK
2002 Direct connections to Irish mobile operators completed
Irish Telco licence awarded
2001 Company formed in Ireland
Direct connections to UK mobile operators completed
2000 UK PTO license awarded
Company formed in UK
‘Brands Need to Interact with Consumers’
5. Oxygen8 South Africa
The Group‟s fastest growing business unit
Directly connected to all 3 mobile operators
Implemented WAP billing directly with Mobile Operators
One of the Biggest WAP markets in the World
Currently within top 5 aggregators
Achieving great success in the brands and agency sector
Brands such as Cadbury‟s, Unilever, McDonalds
Ready-made media buying & production service
‘Brands Need to Interact with Consumers’
6. General observations
SA has over 100% cellphone penetration
4 Mobile networks – Vodacom, MTN, Cell C &
Virgin
Recent new addition Telkom Mobile
4.5 million internet/SA PC users end of 2009 vs.
44.5 million mobile users (worldwideworx figures)
78% of mobile users in SA don‟t have PCs
1 in 6 internet searches in 2009 were from
cellphones
So where would you send advertising
messages?
7. Challenge & Opportunity
SA mobile/roaming rates amongst highest in the World*
Poor historic view/mistrust of mobile (legacy: rip-off
comps & hidden daily subscriptions)
*NB we balance this with airtime voucher awards– attractive even to „contract‟ users
(transferable as a gift to children/domestic helps etc. on pre-paid phones).
Balanced by (upside/opportunity):
Influence of iPhone (apps/downloads on phones are
cool again)
Recession driven need for more cost-effective,
measurable marketing & advertising
[NB we‟re also building iPhone apps for clients – SA market only
approx. 200,000 iPhones; mostly decision-makers – e.g. adv
agency directors].
8. Most of our current effort ...
Moving to a more „mobile media‟ stance by creating
selective, cost-effective marketing for corporates et al.
Offering mobile as the media which locks together
traditional adv & mkting (print, radio, TV) – it‟s „as well
as‟, not „instead of‟. Put it in the audiences‟ pocket.
Don‟t ask for extra marketing budget, just 10-15% of
current advertising budget
Advantages (USP) – interactive (audience can talk back
immediately), measurable response, cost-effective &
personal – almost everyone opens a mobile message
Captures & builds active databases for future marketing
Immediate targets are adv. & media agencies, brands,
TV production companies & corporates
9. Additionally we have targeted
Information for people on the move ...
Financial groups/advisors – StanLib, IFA Net (e.g.
client investment portfolio info)
Hotel & country lodges – (where to stay/click here to
book/local interest places, etc.) – Orion Hotel Group
Sports sites (esp. football) – e.g. Supersport.mobi =
1m hits/month
Mobisites are good for attracting 3rd party supportive
advertising – sites can pay for themselves
Others in our sights – these are just the starting points
10. East Africa
Based in Dar es Salaam, Tanzania
Formed in 2006 & Push Mozambique in 2007
Joint venture between Oxygen8 & Six Telecoms Company
Direct connections in Kenya, Tanzania, and Mozambique
Access to subscriber base of over 25 Million people
Servicing subscribers in English, Kiswahili and Portuguese
Only company in Tanzania to offer premium SMS & Voice
90% penetration in media sector in Tanzania
Ready-made formats for premium-rate campaigns
In-house production of video, audio & print marketing
Consultation on regulatory environment
Managed by local personnel with knowledge of local market
Worldwide Voice & Mobile Solutions
11. The Opportunity - Mobile Penetration
-Subscriber base in English speaking Markets-Excluding South Africa
Nigeria 63,000,000
Kenya 18,000,000
Tanzania 17,000,000
Uganda 11,570,000
Ghana 12,000,000
Zimbabwe 2,000,000
Botswana 1,800,000
Zambia 3,500,000
Malawi 1,900,000
12. Some Issues
Iphone App- Most phones are still basic but numbers of Smart
phones increasing steadily.
High Revenue Services- This can only run for Niche groups,
most subscribers cannot afford High Premium services which
cost over $2 per transaction
Post paid services: Most of the market is prepaid
approximately 90% across the region
Online Gaming via Mobile phone- Regulatory authorities don‟t
know how to regulate. (Opportunity!!)
Adult Services : Conservative laws and Culture –Adult sites
are accessed by mobile phone and on the Internet.
Wap based services: wap penetration remains low except for
countries like South Africa, Kenya, Morocco
13. Opportunities
Music Content : Mostly offered by Networks so there is an
opportunity to create a reputable source of content to network and
B2C content brands.
Sport Services : Football services- Premier league and Champions
league.
Mega Promotions : Regional Campaigns over two or more countries
run concurrently. Opportunity to run campaigns with Big prizes
Mobile Marketing : Marketing Via the Mobile and SMS Based
marketing
M-Government- Working with Government and Ngo‟s to provide key
services over the mobile phone- M-Education-Health-Election
Monitoring –Product Authentication
Infrastructure Business: Providing a backbone for Companies in
developed markets to run campaigns in emerging African Markets.
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