1. Microsoft Dynamics GP
Name
Title
Microsoft Corporation
Healthcare

2. Agenda
• Stakeholders & Business Issues
• Microsoft in Healthcare
• Microsoft Dynamics in Healthcare
• Customer Evidence
• Additional Resources
• Summary

3. A Highly Evolved Integrated Healthcare Delivery
System (IHDS) Integrates the full range of
provider & payor services.
• Hospitals
• Assisted Living Facilities
• Long Term Care Facilities
• Home Health Agencies
• Physician Offices
• Outpatient Clinics
• Blood Banks
• Health Plans
Hospitals
Physician
Offices
Outpatient
Clinics
Long Term Care
Facilities
Home Health
Agencies

4. A Challenging Environment
Improving Quality of Care
and Patient Safety
Improving Operational Efficiencies
and Reducing Costs
Regulatory Compliance Issues

5. Healthcare Competitive Mandates
• Reducing Medical Errors & Improving Quality of Care
• Compliance with Government Regulations
• Reducing Costs & Improving Operational Efficiencies
• Improving Patient (Customer) Satisfaction
• Hiring & Retaining Quality Staff (Employees)
Today:

6. Tomorrow:
Healthcare Competitive Mandates
• Secure Real-Time Collaboration Across Organizations
• Seamless Access to The Right Information at
The Right Time
• Maximum Operational Performance
• Consumers Asserting More Control Over
Financial and Care Decisions
• Healthier Bottom Lines

7. Microsoft and its partners deliver innovations
that enhance productivity, are simple by design,
and deliver greater value.
Microsoft’s Healthcare Mission
Our Passion…
Enables Your Potential…
to concentrate fully on your role in advancing
the state of health by improving the quality of
patient care.

8. • Provider Organizations and
Clinicians – delivering healthcare
• Health Plans and Payers –
managing transactions, facilitating
care, delivering actionable
information and best-in-class
customer service
• Life Sciences Companies
(pharmaceuticals, biotechs and
medical devices) – developing
drugs and devices
• Government and Private-sector
Employers – paying for most
healthcare
• Consumers – receiving and
helping to pay for health services
Defining The Healthcare Ecosystem
Consumers
Life SciencesProviders
Health Plans Government
and
Employers

9. Microsoft’s Healthcare Vision
Information
access and
sharing
Speed to
market
and agility
Collaboration
Within and across
the ecosystem
Integration of
systems, data,
and processes
Consumers
Life SciencesProviders
Government
and
Employers
Health Plans

10. Collaborative Health
An Incremental Approach
 Adoption of industry
standards such as HL7
 Use of XML and Web
services
 Application integration
technologies
 Business analysis
tools
 Commodity hardware
 Mobile devices such
as Tablet PCs and
Pocket PCs
 Staff portal
 Integration of
disparate
information
systems
 Replacement of
paper forms with
electronic records
 Mobile access to
patient information
 Integrated business
and financial
management
applications
 Clinical and
administrative portals
 Mobile access to
patient information
 Digital clinical and
administrative forms
 Live, remote
collaboration and
training
 Electronic health
record storage
 Real-time business
analytics
 Patient portals
 Comprehensive
electronic health record
systems
 Automated clinical and
administrative forms
processes
 Real-time access to
complete patient
information, anywhere
and anytime
 Live, remote follow-up
appointments and
patient care
Technology and Solution Adoption Timeline
StrategicImpact

12. To deliver breakthrough innovation that
enables organizations to pursue their
business goals with confidence

13. Why Microsoft Dynamics in Healthcare?
Delivering high-quality care is the number one priority
and finding ways to reduce the cost of care has
become the number one imperative. Microsoft
Dynamics streamlines processes, increases
productivity, improves decision making, and reduces
costs in areas that are critical for healthcare
organizations.

14. Why Microsoft Dynamics GP in Healthcare?
Microsoft Dynamics helps your organization:
–Easily obtain Financial and Customer Information in many
different formats
–Navigate throughout the solutions with a familiar easy to
understand user look and feel
–Customize screens and reports to work the way you do
–Empower everyone with anytime, anywhere access to
web-based critical data and business processes
Microsoft’s Healthcare Partners Provide:
–Healthcare Industry Expertise
–Customized Implementation and Support
–A solution that can be tailored to meet your organizational needs
–Significant Overall Value with a Low Total Cost of Ownership

15. ERP Product Requirements Unique to
Healthcare Providers
• Payroll & Human Resource Management: Shift Differentials,
Labor Accruals, Position Control, Health & Wellness
Tracking, Licensing & Certification Tracking
• Materials Management: Requisition Management &
Approval, Purchasing & Vendor Management, Inventory
Management & Control, Serial & Lot Management, Multi-
Bin/Location Management, Integrated EDI
• Regulatory Compliance Issues: Financial Accountability &
Compliance, Accreditation Compliance, Privacy & Security
of Patient Information
• Integration to Healthcare Billing/Receivables & Clinical
Applications
• Industry Specific Reporting & Key Performance Indicators

16. CRM Product Requirements Unique to
Healthcare
• CRM tailored to address Patients, Providers, Members,
Employers as well as types (Ex: Acute versus
Ambulatory) from a Healthcare perspective
• Regulatory Compliance Issues: Accreditation
Compliance, Privacy & Security of Customer (Patient,
Provider, Member) Information
• Integration to Healthcare Billing/Receivables,
Operational & Clinical Applications
• Industry Specific Reporting & Key Performance
Indicators

17. Microsoft Dynamics GP Commitment to Healthcare
Providing Integrated Innovative Solutions
Improving Organizational Productivity
Through Collaborative Health
Enabling Cost Effective Solutions with
Microsoft Partners
Enabling Regulatory Compliance

18. Other
Materials Management
HRM
MicrosoftCoreERP
Core Financials
MBS Healthcare Solution
Built on Microsoft Dynamics GP Platform
ERP “Cost
of Care”
Suite
HRM
• Human Resource Mgmt
• Healthcare Payroll
• Direct Deposit
• Employee Self Service
• Time & Attendance
Other
• Asset Maintenance
• CRM
• Grant Management
• Decision Support
Core Financials
• General Ledger
• Web-Based Financial Reporting
• Accounts Payable
• Budgeting & Forecasting
• Fixed Assets
• Miscellaneous Billing
Materials Mgmt
• Web-Based Requisitioning
• Purchasing
• Inventory Control
• Supplies Replenishment
• EDI
• Bar Coding
• Project Tracking
Healthcare
Specific

19. Microsoft Dynamics GP in Healthcare
Initial Vertical Focus
• #806 Hospitals – 6,685 Entities (Average GP Sale Exceeds $200K)
• #805 Long Term/Assisted Facilities – 33,298 Entities
• #801 Physician Practices – 189,491 Entities
Microsoft Dynamics GP Strengths
• Strong Horizontal ERP Solution (72% U.S. Hospitals Running
Legacy Vertical ERP Solutions)
• Price Performance (Approximately 1/3 Price of Horizontal ERP
Vendors such as Lawson & PeopleSoft)
• Office Integration (Easy to Deploy, Train & Use)
• MBS Portal Solution Leverages SharePoint & Ties In to
“Collaborative Health” Campaign.
• Works well as Spokes within IHDS’s

20. Microsoft Dynamics GP
Built to Grow, Built to Fit, Built to Last
Small Businesses
1-24 PCs
1-49 employees
Large Organizations
and Divisions of Global
Enterprises
>500 PCs
>1000 employees
Mid-sized Businesses
25-500 PCs
50-1000 employees

21. Microsoft Dynamics GP
Customer For Life
Grows with you
10 – 1000+ Users
<10 Users
<5 Users
1-2 Users
Standard Edition
GP
Professional Edition
Right Solution
GP

22. Microsoft Dynamics GP Roadmap
Product release dates are subject to change
Microsoft Small Business Financials releases sync
with Microsoft Dynamics GP
Microsoft
Dynamics GP 9.0
Microsoft
Dynamics GP 10.0
Microsoft Dynamics
GP 9.0 Extensions
Q4 2005 Q1 2007 2008Q1 2006
Microsoft
Dynamics GP 11.0

23. Technology Roadmap
8.0 – .NET Application and Integration (Shipped)
Business Portal – Framework and queries; Business Portal – self service applications, Visual Studio
Business Portal Software Development Kit, SQL Reporting Services, eConnect.Net Adaptor
9.0 – .NET Extended via Web Services (Shipped)
Enhanced Web Services-Based Connectivity, Customer Facing Order Applications in Business Portal,
Richer Microsoft Office Integration
10.0 – .NET Fully-Enabled (Q4 2006, Wave 1 Complete)
Richer Interoperability Across Applications and Programming Languages, Full Web Services-Based
Connectivity, .NET Eventing
GP

24. Microsoft Dynamics GP
Vertical OfferingsIndustry
Agriculture Government
Wholesale and
Distribution
Non-Profit EducationManufacturing
Tele-
Communications
Media and
Entertainment
Financial
Services
Retail
Life
Sciences
Transportation
and Logistics
Healthcare Utilities Services
International Organizations
Justice and Public Security
Public Administration
Social Services
Wholesalers/Distributors of Consumer
durables
Wholesalers/Distributors of Consumer
non-durables
Wholesalers/Distributors of Industrial
Consumables and Components
Automotive and related vehicles
Chemical, Rubber and Plastics
Construction
Consumer Package Goods
High Tech: Hardware and
Electronics
Metals and Core Resources
Miscellaneous Manufacturing
Oil and Gas (natural resources)
Pulp, Paper and Wood
Hospitals
Other Health-related
Services
Physicians Practices
Facilities management,
rental, repair and other
services
Management Consulting
Programming services
and consultancy
Real Estate
Education: Unknown
Further/Continuing Education
Higher Education
Libraries
Museums
Primary/Secondary Schools
Research Centers
Capital Markets/Securities
Corporate and Retail Banking
Insurance Brokers and Agents
Biotechnology
Medical Device
Pharmaceuticals
Broadcast Radio and TV
Entertainment, Music and
Film
Publishing
Sports
Auto Retail, Wholesale and Services
Foodservice
Grocery/Specialty Foods
Hard Lines
Household
Moving
Trucking
Power utilities
Water supply, sewage
and waste disposal
Telecommunications
services
38,000 Customers
In Over 100 Countries
in 910 Industry/Verticals

25. Microsoft Dynamics GP Vertical Platform
Enable partners to succeed in verticals with Microsoft Dynamics GP
Core
Verticals
Industry
Inventory
Management
Financial & Treasury
Management
Vendor/Supplier
Purchasing Management
CRM Business Portal
Reporting & Business
Intelligence Analytics
Transportation
& Logistics
Tele
Communications
Life
Sciences
Financial
Services
Wholesale &
Distribution Utilities Services
Manufacturing Retail Agriculture
Media &
Entertainment Government Healthcare Non-Profit Education
MICROSOFTPARTNERS
NonProfit
Public
Administration
Consumer
PackagedGoods
HighTech&
Electronics
Sports
Hospitals
Higher
Education
Pharmaceuticals
Pulp,Paper
&Wood
Agriculture
Advertising
Apparel&
SoftLines
Transportation
SocialServices
Construction
Automotive
Oil&Gas
Healthcare
Insurance
Equipment
Rental
Continuing
Education
Museums
CapitalMarkets
Libraries
Corporate
Banking
Biotechnology
PrintingServices
Foodservice
PowerUtilities
Watersupply,
sewage&waste
Human Resources
& Payroll
Customer & Billing
Management
Developer Toolkit
Vertical
Web Services.NET Events

26. Broad Industry Reach Through
Microsoft Partners Dedicated to Healthcare
Financial
Management
CRM Supply Chain
Management
Broad Industry Reach
Through Partners
 Manufacturing
 Services
 Distribution
 Public Sector
 Retail
 Healthcare
 Financial Services
 Media & Entertainment
Healthcare
Hospitals
 Patient Accounting
 Clinical Information Systems
 Ancillary Systems
 Laboratory, Radiology
 Pharmacy
Physicians
 Practice Management Systems
 Electronic Health Records
LTC / Assisted Living Facilities
 Resident Billing/AR
 Dietary
 Electronic Health Records
Home Healthcare Services
Health Plans
Dentists
Medical & Dental Laboratories
Not for Profit Organizations

27. Integrity Data
• Microsoft Dynamics GP ISV
• Developed HRM Solution Series for Healthcare
– Pay Rate, Overtime Rate, PTO, & Deductions in Arrears Calculations
– Labor Accruals
– Advanced Labor Reporting
– Benefit Self Service
– Certification & Licensing (Under Development)
– Health & Wellness (Under Development)
Vertical Solutions
The Revere Group
• Significant ERP Healthcare Expertise
• Microsoft Dynamics GP, MS CRM, & .NET Expertise
• Offices in Chicago, Milwaukee, Boston & Charlotte

28. ePartners
• 2004 MBS Global Partner of the Year
• Implementations in 45 Countries
• Dr. Mark Tumblin – Full Time Healthcare General Manager
• Partnered with Cerner
• Microsoft Dynamics GP, CRM, & .NET Expertise
Tectura
• Over 100 healthcare customers including; hospitals, physician practices,
long-term care facilities and other healthcare related providers
• Partnered with GE Healthcare
• Microsoft Dynamics GP , CRM, & .NET Expertise
Vertical Solutions

29. Microsoft Dynamics GP
For Healthcare
DEMO

30. Customer Success
Frankford Hospitals
• Not-for-Profit 490-Bed Subsidiary of Jefferson Health
• 3 Hospital Campuses in Philadelphia Area
• 1,000 desktops
• Solution: Microsoft Dynamics GP Core Financial and
Materials Management Suites (No HRM)
Saint Francis Heart
• From Saint Francis Health System
• For profit, 52-bed, 250 Employee Specialty Hospital
• 300 Desktops
• Promoted as GE “Digital Hospital” Showcase
• Solution Purchased:
– MBS Dynamics GP (Entire Suite)
– Stockell InsightCS HIS Solution
– GE Healthcare Centricity CIS Solution

31. Riverview Hospital
• 160-Bed - 1,200 Employee Community Hospital in
Noblesville, IN
• County Owned
• 500 Desktops
• Solution Purchased:
– Microsoft Dynamics GP (Entire Suite)

32. Winona Health
VIDEO

33. Call To Action

34. © 2006 Microsoft Corporation. All rights reserved.
This presentation is for informational purposes only. Microsoft makes no warranties, express or implied, in this summary.

35. © 2006 Microsoft Corporation. All rights reserved.
This presentation is for informational purposes only. Microsoft makes no warranties, express or implied, in this summary.