SlideShare ist ein Scribd-Unternehmen logo
1 von 4
Downloaden Sie, um offline zu lesen
www. invension-i .com




        Telecom Fraud in current
      and future Telecom Networks
                     11th November 2009 (Wednesday) & 12th November 2009 (Thursday)
                                      Radisson Blu Hotel, Dubai Deira Creek, Dubai, UAE


                                                                       By attending this workshop
      Dear Delegates,                                                  you will be able to:

      Telecommunications fraud and electronic crime is a          •   Learn how to detect and minimize telecom fraud and
      growing phenomenon all over the world. According                revenue leakage in your company – organization and the
      to FIINA (Forum for International Irregular Network             tools to develop an end-to-end protection strategy.
      Access) an organization with members from more
      than 100 countries, Telecom Operators are loosing           •   See how to identify and control telecom fraud in x – mobile
                                                                      networks and IP services (VoIP, IPTV), including
      more than 50 billion Euros every year, worldwide,
                                                                      interconnection fraud between Telecom Operators.
      due to telecom fraud and electronic crime.

                                                                  •   Hear how to perform reconciliation of data in your network
        How fraud and crime takes place: Telecom fraud
                                                                      in order to minimize national and international revenue leakage.
      and electronic crime is taking place in all kind of
      services Operators are o ering. The motivation is to        •   Familiarize with the risks and fraud on prepaid services and
      gain access to services without paying the relevant             future fraud in next generation networks.
      cost, or to get money (call selling - subscription
      fraud) by providing services to other people, using         •   Get advice on how to better select a Fraud Management System
      infrastructures with wrong identi cation (identity              and how to ne tune it, in order to achieve better results.
      theft). Fix and Mobile Telecom Operators face new
      methods of fraud and electronic crime in their day          •   Get experience on how to locate fraudsters - criminals when
      to day business: For example In Creta island there              they disappear, by using advanced techniques (arti cial
      are some very clever foreign ma a groups (from                  intelligence – neural network techniques, link analysis,
                                                                      telecom signatures).
      Middle East area), that were successful in the past
      years in defrauding x and mobile operators.
                                                                  •   Learn how to train - organize liaison persons in your
                                                                      company so that they assist your work in fraud ghting.

                                                                 1
Tel: 603 2162 5485 | Fax: 603 2162 7485                                                                      Email: register@invension-i.com
www. invension-i .com


                           Telecom Fraud in current and future Telecom Networks
                                             (Seminar Outline)
                                  Presented by Mr. Michalis Mavis (MSc) –
                                  f. Chairman of the Hellenic Fraud Forum.




                                                 Day 1                                                                             Day 2
      09:00am – 11:00am:                                                                09:00am – 11:00am:
    • Do I have Telecom Fraud in my Network ? What is Telecom Fraud and               • How to tackle Telecom Fraud, Bad Debt and Revenue Assurance
      how it is performed. Telecom Fraud in x networks, mobile networks                 problems in my network ? I do not have a Fraud Management System
      and IP services (VoIP, IPTV). Telecom Fraud during and after the                  (FMS) yet, what should I do ? How can I select a FMS ? Problems
      Olympic Games 2004 – business cases. PRS, BBX, Diallers,                          during FMS installation, what is critical and how to overcome those
      Interconnection Fraud between Telecom Operators, SIM cloning,                     problems. FMS ne tuning to limit losses.
      Roaming Fraud, prepaid services Fraud. The Telecom Fraud industry
      in the exotic Paci c islands, money laundering and other white collar               11:00am – 11:30am: Co ee Break
      crimes. Automatic re lling of empty telecom cards (card simulators).
                                                                                        11:30am – 13:00pm:
       11:00am – 11:30am: Co ee Break                                                 • Methods to locate the fraudsters when they disappear or when they
                                                                                        are using telecom spoo ng techniques and CLI (Calling Line
      11:30am – 13:00pm:                                                                Identi cation) manipulation. What is CLI and why it is very important
    • The di erences between Telecom Fraud, Bad Debt and Revenue                        in Telecom Fraud detection.
      Assurance loss. Business cases. Reasons for loosing money and
      reputation due to all those three categories. Reconciliation methods                13:00pm – 14:30pm: Lunch Break and Social Networking
      to detect revenue leakage in the telecom network. How to locate
      fraudsters by using advance techniques (link analysis, telecom                    14:30pm – 15:30pm:
      signature, neural network techniques).                                          • A typical day in the Telecom Fraud Department of a medium scale
                                                                                        Telecom •Operator. Main duties, responsibilities, tasks. How to react
       13:00pm – 14:30pm: Lunch Break and Social Networking                             on di erent cases. Do I have to call the police, cut the line(s), or leave
                                                                                        it for some time, so that the full fraud network is located ? How to
      14:30pm – 15:30pm:                                                                train - organize the liaison persons in your company so that they
    • Prepaid services Fraud in x and mobile networks. Telecom Fraud in                 assist your work. Important issues in critical company departments.
      the future NGN (Next Generation Networks). Is Telecom Fraud going                 The role of top management. Cooperation with the legal dpt. and
      to become more sophisticated in the future and how can we detect                  how to decide to go to the court or not.
      and minimize it ? Using IPDRs (IP CDRs) to detect and fight fraud in NGN.
                                                                                      • How to react when internal fraud is suspected or detected ?
                                                                                        The internal auditors assistance.




      WHO SHOULD ATTEND ?


•      Telecom Fraud department.                                                      •   Top management of telecom company.
•      Bad Debt dpt. staff and managers.                                               •   Security dpt. staff.
•      Internal Auditor dpt. staff. and Sales dpt. staff.                               •   Police officers and electronic crime units of law enforcement.
•      PBX and Maintenance dpts. staff




                                                                                  2
Tel: 603 2162 5485 | Fax: 603 2162 7485                                                                                            Email: register@invension-i.com
www. invension-i .com


                                                     Trainer’s Pro le

                                                 Mr. Mavis was the founder and rst Chairman of EFTA (Hellenic Fraud Forum), that
                                                 was established in the year 2000, by the major Telecom Operators in Greece
                                                 (COSMOTE, OTE, Vodafone and TIM) with the aim to ght telecommunications
                                                 fraud and electronic crime amongst its members. he studied Physics and got two
                                                 Master’s degrees in Telecommunications and Computers & Automation from the
                                                 University of Athens. He worked for OTE (the Hellenic Telecom Organization) since
                                                 1977 from where he voluntarily retired in 2006, to work as telecom and IT security
                                                 consultant. Mr. Mavis worked :
                                                 - as crypto engineer at NATO in Brussels Belgium (between 1989-1993) and
                                                 - as Project Supervisor at EURESCOM (European Institute for Research
                                                     and Strategic Studies in Telecommunications) in Heidelberg – Germany
                                                     (between 1995-1999).
                                                 Before his retirement from OTE he was the Director of the Security Audit and
M r. M i c h a l i s M a v i s                   Telecom Fraud Control Division of OTE.


                                                 He became chairman of the ETNO (European Telecom Network Operators
                                                 Association) WG on Information Security (1994-1995) and was the Greek rep in the
                                                 SOGIS (Senior O cials Group on Information Security) of the European
                                                 Commission (1994-1995). He was also rep of OTE and Greece in the ETSI (European
                                                 Technical Standards Institute) Technical and General Assembly (France).


                                                 He is the author of more than 15 papers presented during International
                                                 Conferences in Australia, USA, and Europe in the areas of Telecommunications,
                                                 Security and Electronic Crime. He is a permanent expert to the Head District
                                                 Attorney of Athens, on electronic crime issues.




                      CLIENT LIST

ARMENTEL                                   ARMENIA                          MAKNAN COMMUNICATIONS                            GREECE
BRONET                                     GREECE                           MARFIN BANK                                      GREECE
BT                                         UK                               MATAV - HUNGARIAN TELECOM CO. LTD                HUNGARY
BTC                                        BULGARIA                         MD5                                              GREECE
BUSINESS INFORMATION SUPPORT               GREECE                           NATO CIS AGENCY                                  BELGIUM
CENSUS                                     GREECE                           PORTUGAL TELECOM                                 PORTUGAL
CNET - FRANCE TELECOM                      FRANCE                           PRESIDIUM SERVICES LTD                           UK
COSMOTE                                    GREECE                           RIGHTTRACK LTD CYPRO                             US
CSELT, TELECOM ITALIA GROUP                ITALY                            ROMTELECOM                                       ROMANIA
CYTA                                       CYPROUS                          SLOVAK TELECOM                                   SLOVAKIA
DEUTSCHE TELECOM AG                        GERMANY                          SWISSCOM                                         SWITCHERLAND
DISTRICT ATTORNEY ATHENS                   GREECE                           TELCORDIA                                        US
ELECTRONIC CRIME UNIT                      GREECE                           TELECOM FINLAND - FINNET GROUP                   FINLAND
EURESCOM                                   GERMANY                          TELEFO'NICA I+D                                  SPAIN
EUROJUST                                   NETHERLANDS                      TELENOR                                          NORWAY
FORTH / ENISA                              CRETA GR                         TELIA                                            SWEDEN
GREEK MINISTRY OF DEVELOPMENT              GREECE                           TRUST-IT                                         GREECE
HELLENIC FINANCIAL POLICE                  GREECE                           UNIVERSITY OF LUND                               SWEDEN
HELLENIC MINISTRY OF PUBLIC ORDER, KEMEA   GREECE                           VODAPHONE HELLAS                                 GREECE
HEWLETT PACKARD ITALIANA SRL               ITALY                            VTRIP                                            GREECE
IIR TELECOMS & TECHNOLOGY                  UK                               WIND (TIM-HELLAS)                                GREECE
LITHUANIAN POLICE                          LITHUANIA




                                                                  3
Tel: 603 2162 5485 | Fax: 603 2162 7485                                                                         Email: register@invension-i.com
www. invension-i .com


Telecom Fraud in current                                                                                 3 EASY WAYS TO REGISTER
and future Telecom Networks                                                                     Call: +603 2162 5485
                                                                                                Fax the registration form to: +603 2162 7485
11th November 2009 (Wednesday) to 12th November 2009 (Thursday),                                Email this form to: register@invension-i.com
Radisson Blu Hotel, Dubai Deira Creek, Dubai, UAE.
                                                                                                               PRICES AND OFFERS
                     REGISTRATION FORM
(Use copies of this form for additional participants)                                      Telecom Fraud in current and future Telecom Networks

1st Delegate                                                                                    Regular Price/ Per Delegate                              USD 2,400
Name Mr/Mrs/Ms
                                                                                                Group Fee of 2 Delegates & Above                         USD 2,000
Position

Telephone                                  Mobile                                                            METHOD OF PAYMENT

Email                                                                               Cheque/Draft                    Payable to
                                                                                                                    INVENSION INTERNATIONAL SDN BHD
2nd Delegate
Name Mr/Mrs/Ms                                                                      Bank Transfer                   A/C No. 205-418510-725
                                                                                                                    HSBC Bank, Main Branch,
Position                                                                                                            Kuala Lumpur, Malaysia
                                                                                                                    SWIFT: HBMBMYKL
Telephone                                  Mobile
                                                                                    For Invoice Purpose
Email
                                                                                    Contact Person Name:

3rd Delegate                                                                        Position:
Name Mr/Mrs/Ms
                                                                                    Tel:                                       Fax:
Position
                                                                                    Email:
Telephone                                  Mobile

Email                                                                              Terms and Conditions

                                                                                   1. Professional Training Fee
                                                                                      Registration Fee is inclusive of course materials and refreshments, and does not
                          AUTHORIZATION                                               include accommodation or transportation.

(This form is invalid without a signature or company stamp)                        2. Payment Terms
                                                                                      Once a completed registration form is received , full payment is expected within 5
                                                                                      business days from receipt of invoice. PLEASE NOTE: payment must be received prior
Organization                                                                          to the event date. A receipt will be issued once payment is received.

                                                                                   3. Con rmation Details
Address                                                                               Joining instructions such as Con rmation Letter, Location Map, etc will be sent to the
                                                                                      concerned delegate (s) or contact person once a completed registration form is
Country                                                                               received.

                                                                                   3. Cancellation/Substitution/Addition of Delegate (s)
Telephone                                  Fax                                        Substitutes for registered delegates is welcome at any time, provided the organizer is
                                                                                      noti ed either by o cial fax or email.
Authorising Manager                                                                   Additional delegates are welcome too subject to seat availability.
                                                                                      All cancellations after a registration is communicated to the organizer either by fax or
                                                                                      email will be subjected to a 10% penalty of the regular fee. Cancellation must be
Position                                                                              received in writing by mail or fax. Non-payments and non-attendance does not
                                                                                      constitute cancellation.
Signature
                                                                                   4. Late Registration
                                                                                      The organizer reserves the right to reject any registration that is received after the last
Date                                                                                  day of registration that is advertised in our brochure and promotional materials.

                                                                                   5. Certi cate
                                                                                      All participants who complete the course will receive a Certi cate of Attendance,
                                                                                      signed by the trainer. Please ensure when registering that your name is written the
                                                                                      way you want it to appear on your Certi cate.

                                                                                   6. Copyright
                                                                                      All intellectual property rights in all materials produced or distributed in relation with
                                                                                      this event is expressly reserved with INVENSION International and any unauthorized
                                                                                      duplication, publication and distribution is prohibited.

                                     www. invension-i .com                         Important Note: While every reasonable e ort will be made to adhere to the
                                     Tel: 603 2162 5485 Fax: 603 2162 7485         advertised package, INVENSION reserves the right to change event dates, sites, location
                                     General Enquiries: info@invension-i.com       or omit event features or alternate o ers shall be made.


                                                                               4

Weitere ähnliche Inhalte

Was ist angesagt?

Cellphone billing errors stu-tel inc
Cellphone billing errors   stu-tel incCellphone billing errors   stu-tel inc
Cellphone billing errors stu-tel incStu-TelInc
 
International Revenue Share Fraud webinar
International Revenue Share Fraud webinarInternational Revenue Share Fraud webinar
International Revenue Share Fraud webinarXINTEC
 
Interop - Multimodal Mobility
Interop - Multimodal MobilityInterop - Multimodal Mobility
Interop - Multimodal MobilityVeerChand Bothra
 
Fraud Shield Overview
Fraud Shield OverviewFraud Shield Overview
Fraud Shield Overviewsemazur
 
Sim cards
Sim cardsSim cards
Sim cardsfaizlap
 
TeleTrust - early draft of value prop info - Ned Hayes
TeleTrust - early draft of value prop info - Ned HayesTeleTrust - early draft of value prop info - Ned Hayes
TeleTrust - early draft of value prop info - Ned HayesNed Hayes
 
TeleTrust Pitch - Ned Hayes
TeleTrust Pitch - Ned HayesTeleTrust Pitch - Ned Hayes
TeleTrust Pitch - Ned HayesNed Hayes
 
Transecq ITA
Transecq ITATransecq ITA
Transecq ITAtransecq
 
How mobile numbers can bridge the mobile & internet worlds
How mobile numbers can bridge the mobile & internet worldsHow mobile numbers can bridge the mobile & internet worlds
How mobile numbers can bridge the mobile & internet worldstyntec
 
Airports redacted with_comments_from_tony_yustein
Airports redacted with_comments_from_tony_yusteinAirports redacted with_comments_from_tony_yustein
Airports redacted with_comments_from_tony_yusteinTony Yustein
 
A data mining framework for fraud detection in telecom based on MapReduce (Pr...
A data mining framework for fraud detection in telecom based on MapReduce (Pr...A data mining framework for fraud detection in telecom based on MapReduce (Pr...
A data mining framework for fraud detection in telecom based on MapReduce (Pr...Mohammed Kharma
 
Betwee n CP ' s on the Clearing House.doc
Betwee n CP ' s on the Clearing House.docBetwee n CP ' s on the Clearing House.doc
Betwee n CP ' s on the Clearing House.docVideoguy
 
MobiWeb - OTP SMS Two Factor Authentication
MobiWeb - OTP SMS Two Factor AuthenticationMobiWeb - OTP SMS Two Factor Authentication
MobiWeb - OTP SMS Two Factor AuthenticationMobiWeb
 
New Malicious Attacks on Mobile Banking Applications
New Malicious Attacks on Mobile Banking ApplicationsNew Malicious Attacks on Mobile Banking Applications
New Malicious Attacks on Mobile Banking ApplicationsDR.P.S.JAGADEESH KUMAR
 

Was ist angesagt? (17)

Cellphone billing errors stu-tel inc
Cellphone billing errors   stu-tel incCellphone billing errors   stu-tel inc
Cellphone billing errors stu-tel inc
 
International Revenue Share Fraud webinar
International Revenue Share Fraud webinarInternational Revenue Share Fraud webinar
International Revenue Share Fraud webinar
 
Interop - Multimodal Mobility
Interop - Multimodal MobilityInterop - Multimodal Mobility
Interop - Multimodal Mobility
 
Fraud Shield Overview
Fraud Shield OverviewFraud Shield Overview
Fraud Shield Overview
 
Sim cards
Sim cardsSim cards
Sim cards
 
TeleTrust - early draft of value prop info - Ned Hayes
TeleTrust - early draft of value prop info - Ned HayesTeleTrust - early draft of value prop info - Ned Hayes
TeleTrust - early draft of value prop info - Ned Hayes
 
TeleTrust Pitch - Ned Hayes
TeleTrust Pitch - Ned HayesTeleTrust Pitch - Ned Hayes
TeleTrust Pitch - Ned Hayes
 
Transecq ITA
Transecq ITATransecq ITA
Transecq ITA
 
Cyber Crime
Cyber CrimeCyber Crime
Cyber Crime
 
How mobile numbers can bridge the mobile & internet worlds
How mobile numbers can bridge the mobile & internet worldsHow mobile numbers can bridge the mobile & internet worlds
How mobile numbers can bridge the mobile & internet worlds
 
Airports redacted with_comments_from_tony_yustein
Airports redacted with_comments_from_tony_yusteinAirports redacted with_comments_from_tony_yustein
Airports redacted with_comments_from_tony_yustein
 
NetLogic english
NetLogic englishNetLogic english
NetLogic english
 
A data mining framework for fraud detection in telecom based on MapReduce (Pr...
A data mining framework for fraud detection in telecom based on MapReduce (Pr...A data mining framework for fraud detection in telecom based on MapReduce (Pr...
A data mining framework for fraud detection in telecom based on MapReduce (Pr...
 
Betwee n CP ' s on the Clearing House.doc
Betwee n CP ' s on the Clearing House.docBetwee n CP ' s on the Clearing House.doc
Betwee n CP ' s on the Clearing House.doc
 
MobiWeb - OTP SMS Two Factor Authentication
MobiWeb - OTP SMS Two Factor AuthenticationMobiWeb - OTP SMS Two Factor Authentication
MobiWeb - OTP SMS Two Factor Authentication
 
New Malicious Attacks on Mobile Banking Applications
New Malicious Attacks on Mobile Banking ApplicationsNew Malicious Attacks on Mobile Banking Applications
New Malicious Attacks on Mobile Banking Applications
 
Intranets and Extranets
Intranets and Extranets Intranets and Extranets
Intranets and Extranets
 

Ähnlich wie Dubai 1

Dubai 2
Dubai 2Dubai 2
Dubai 2mmavis
 
TPC_Presentation - Copy.pptx
TPC_Presentation - Copy.pptxTPC_Presentation - Copy.pptx
TPC_Presentation - Copy.pptxSPMTPCAMPUS
 
TPC_Presentation.pptx
TPC_Presentation.pptxTPC_Presentation.pptx
TPC_Presentation.pptxSPMTPCAMPUS
 
Legal (Types of Cyber Crime)
Legal (Types of Cyber Crime)Legal (Types of Cyber Crime)
Legal (Types of Cyber Crime)Jay Visavadiya
 
Crime Crime and Cyber crime Investigation.ppt
Crime Crime and Cyber crime Investigation.pptCrime Crime and Cyber crime Investigation.ppt
Crime Crime and Cyber crime Investigation.pptOlusegun Mosugu
 
Cyber_Security_Awareness_Presentation.pptx
Cyber_Security_Awareness_Presentation.pptxCyber_Security_Awareness_Presentation.pptx
Cyber_Security_Awareness_Presentation.pptxPREMTRIVEDI5
 
Cyber_Security_Awareness_Presentation (1).pptx
Cyber_Security_Awareness_Presentation (1).pptxCyber_Security_Awareness_Presentation (1).pptx
Cyber_Security_Awareness_Presentation (1).pptxjaved75
 
Cyber_Security_Awareness_Presentation.pptx
Cyber_Security_Awareness_Presentation.pptxCyber_Security_Awareness_Presentation.pptx
Cyber_Security_Awareness_Presentation.pptxMalikMumtaz6
 
Cyber_Security_Awareness_Presentation.pdf
Cyber_Security_Awareness_Presentation.pdfCyber_Security_Awareness_Presentation.pdf
Cyber_Security_Awareness_Presentation.pdfBalaMurali958529
 
Frauds in telecom sector
Frauds in telecom sectorFrauds in telecom sector
Frauds in telecom sectorsksahu099
 
An Overview Of The Telecom Industry For MBA Students
An Overview Of The Telecom Industry For MBA StudentsAn Overview Of The Telecom Industry For MBA Students
An Overview Of The Telecom Industry For MBA StudentsBlue Elephant Consulting
 
cyber-protect-may-17-law-society-presentation.pptx
cyber-protect-may-17-law-society-presentation.pptxcyber-protect-may-17-law-society-presentation.pptx
cyber-protect-may-17-law-society-presentation.pptxParasSehgal12
 
cyber-protect-may-17-law-society-presentation.pptx
cyber-protect-may-17-law-society-presentation.pptxcyber-protect-may-17-law-society-presentation.pptx
cyber-protect-may-17-law-society-presentation.pptxbiswajitghosal4
 

Ähnlich wie Dubai 1 (20)

Dubai 2
Dubai 2Dubai 2
Dubai 2
 
Merging fraud in a full IP environment
Merging fraud in a full IP environmentMerging fraud in a full IP environment
Merging fraud in a full IP environment
 
History of computer crime
History of computer crimeHistory of computer crime
History of computer crime
 
TPC_Presentation - Copy.pptx
TPC_Presentation - Copy.pptxTPC_Presentation - Copy.pptx
TPC_Presentation - Copy.pptx
 
awareness.pdf
awareness.pdfawareness.pdf
awareness.pdf
 
Cyber Security
Cyber SecurityCyber Security
Cyber Security
 
TPC_Presentation.pptx
TPC_Presentation.pptxTPC_Presentation.pptx
TPC_Presentation.pptx
 
Legal (Types of Cyber Crime)
Legal (Types of Cyber Crime)Legal (Types of Cyber Crime)
Legal (Types of Cyber Crime)
 
Crime Crime and Cyber crime Investigation.ppt
Crime Crime and Cyber crime Investigation.pptCrime Crime and Cyber crime Investigation.ppt
Crime Crime and Cyber crime Investigation.ppt
 
Presentation1 1.pptx
Presentation1 1.pptxPresentation1 1.pptx
Presentation1 1.pptx
 
Cyber_Security_Awareness_Presentation.pptx
Cyber_Security_Awareness_Presentation.pptxCyber_Security_Awareness_Presentation.pptx
Cyber_Security_Awareness_Presentation.pptx
 
Cyber_Security_Awareness_Presentation (1).pptx
Cyber_Security_Awareness_Presentation (1).pptxCyber_Security_Awareness_Presentation (1).pptx
Cyber_Security_Awareness_Presentation (1).pptx
 
Cyber_Security_Awareness_Presentation.pptx
Cyber_Security_Awareness_Presentation.pptxCyber_Security_Awareness_Presentation.pptx
Cyber_Security_Awareness_Presentation.pptx
 
Cyber_Security_Awareness_Presentation.pdf
Cyber_Security_Awareness_Presentation.pdfCyber_Security_Awareness_Presentation.pdf
Cyber_Security_Awareness_Presentation.pdf
 
Frauds in telecom sector
Frauds in telecom sectorFrauds in telecom sector
Frauds in telecom sector
 
An Overview Of The Telecom Industry For MBA Students
An Overview Of The Telecom Industry For MBA StudentsAn Overview Of The Telecom Industry For MBA Students
An Overview Of The Telecom Industry For MBA Students
 
cyber-protect-may-17-law-society-presentation.pptx
cyber-protect-may-17-law-society-presentation.pptxcyber-protect-may-17-law-society-presentation.pptx
cyber-protect-may-17-law-society-presentation.pptx
 
cyber-protect-may-17-law-society-presentation.pptx
cyber-protect-may-17-law-society-presentation.pptxcyber-protect-may-17-law-society-presentation.pptx
cyber-protect-may-17-law-society-presentation.pptx
 
Cyber Crime
Cyber CrimeCyber Crime
Cyber Crime
 
CYBER CRIME
CYBER CRIMECYBER CRIME
CYBER CRIME
 

Dubai 1

  • 1. www. invension-i .com Telecom Fraud in current and future Telecom Networks 11th November 2009 (Wednesday) & 12th November 2009 (Thursday) Radisson Blu Hotel, Dubai Deira Creek, Dubai, UAE By attending this workshop Dear Delegates, you will be able to: Telecommunications fraud and electronic crime is a • Learn how to detect and minimize telecom fraud and growing phenomenon all over the world. According revenue leakage in your company – organization and the to FIINA (Forum for International Irregular Network tools to develop an end-to-end protection strategy. Access) an organization with members from more than 100 countries, Telecom Operators are loosing • See how to identify and control telecom fraud in x – mobile networks and IP services (VoIP, IPTV), including more than 50 billion Euros every year, worldwide, interconnection fraud between Telecom Operators. due to telecom fraud and electronic crime. • Hear how to perform reconciliation of data in your network How fraud and crime takes place: Telecom fraud in order to minimize national and international revenue leakage. and electronic crime is taking place in all kind of services Operators are o ering. The motivation is to • Familiarize with the risks and fraud on prepaid services and gain access to services without paying the relevant future fraud in next generation networks. cost, or to get money (call selling - subscription fraud) by providing services to other people, using • Get advice on how to better select a Fraud Management System infrastructures with wrong identi cation (identity and how to ne tune it, in order to achieve better results. theft). Fix and Mobile Telecom Operators face new methods of fraud and electronic crime in their day • Get experience on how to locate fraudsters - criminals when to day business: For example In Creta island there they disappear, by using advanced techniques (arti cial are some very clever foreign ma a groups (from intelligence – neural network techniques, link analysis, telecom signatures). Middle East area), that were successful in the past years in defrauding x and mobile operators. • Learn how to train - organize liaison persons in your company so that they assist your work in fraud ghting. 1 Tel: 603 2162 5485 | Fax: 603 2162 7485 Email: register@invension-i.com
  • 2. www. invension-i .com Telecom Fraud in current and future Telecom Networks (Seminar Outline) Presented by Mr. Michalis Mavis (MSc) – f. Chairman of the Hellenic Fraud Forum. Day 1 Day 2 09:00am – 11:00am: 09:00am – 11:00am: • Do I have Telecom Fraud in my Network ? What is Telecom Fraud and • How to tackle Telecom Fraud, Bad Debt and Revenue Assurance how it is performed. Telecom Fraud in x networks, mobile networks problems in my network ? I do not have a Fraud Management System and IP services (VoIP, IPTV). Telecom Fraud during and after the (FMS) yet, what should I do ? How can I select a FMS ? Problems Olympic Games 2004 – business cases. PRS, BBX, Diallers, during FMS installation, what is critical and how to overcome those Interconnection Fraud between Telecom Operators, SIM cloning, problems. FMS ne tuning to limit losses. Roaming Fraud, prepaid services Fraud. The Telecom Fraud industry in the exotic Paci c islands, money laundering and other white collar 11:00am – 11:30am: Co ee Break crimes. Automatic re lling of empty telecom cards (card simulators). 11:30am – 13:00pm: 11:00am – 11:30am: Co ee Break • Methods to locate the fraudsters when they disappear or when they are using telecom spoo ng techniques and CLI (Calling Line 11:30am – 13:00pm: Identi cation) manipulation. What is CLI and why it is very important • The di erences between Telecom Fraud, Bad Debt and Revenue in Telecom Fraud detection. Assurance loss. Business cases. Reasons for loosing money and reputation due to all those three categories. Reconciliation methods 13:00pm – 14:30pm: Lunch Break and Social Networking to detect revenue leakage in the telecom network. How to locate fraudsters by using advance techniques (link analysis, telecom 14:30pm – 15:30pm: signature, neural network techniques). • A typical day in the Telecom Fraud Department of a medium scale Telecom •Operator. Main duties, responsibilities, tasks. How to react 13:00pm – 14:30pm: Lunch Break and Social Networking on di erent cases. Do I have to call the police, cut the line(s), or leave it for some time, so that the full fraud network is located ? How to 14:30pm – 15:30pm: train - organize the liaison persons in your company so that they • Prepaid services Fraud in x and mobile networks. Telecom Fraud in assist your work. Important issues in critical company departments. the future NGN (Next Generation Networks). Is Telecom Fraud going The role of top management. Cooperation with the legal dpt. and to become more sophisticated in the future and how can we detect how to decide to go to the court or not. and minimize it ? Using IPDRs (IP CDRs) to detect and fight fraud in NGN. • How to react when internal fraud is suspected or detected ? The internal auditors assistance. WHO SHOULD ATTEND ? • Telecom Fraud department. • Top management of telecom company. • Bad Debt dpt. staff and managers. • Security dpt. staff. • Internal Auditor dpt. staff. and Sales dpt. staff. • Police officers and electronic crime units of law enforcement. • PBX and Maintenance dpts. staff 2 Tel: 603 2162 5485 | Fax: 603 2162 7485 Email: register@invension-i.com
  • 3. www. invension-i .com Trainer’s Pro le Mr. Mavis was the founder and rst Chairman of EFTA (Hellenic Fraud Forum), that was established in the year 2000, by the major Telecom Operators in Greece (COSMOTE, OTE, Vodafone and TIM) with the aim to ght telecommunications fraud and electronic crime amongst its members. he studied Physics and got two Master’s degrees in Telecommunications and Computers & Automation from the University of Athens. He worked for OTE (the Hellenic Telecom Organization) since 1977 from where he voluntarily retired in 2006, to work as telecom and IT security consultant. Mr. Mavis worked : - as crypto engineer at NATO in Brussels Belgium (between 1989-1993) and - as Project Supervisor at EURESCOM (European Institute for Research and Strategic Studies in Telecommunications) in Heidelberg – Germany (between 1995-1999). Before his retirement from OTE he was the Director of the Security Audit and M r. M i c h a l i s M a v i s Telecom Fraud Control Division of OTE. He became chairman of the ETNO (European Telecom Network Operators Association) WG on Information Security (1994-1995) and was the Greek rep in the SOGIS (Senior O cials Group on Information Security) of the European Commission (1994-1995). He was also rep of OTE and Greece in the ETSI (European Technical Standards Institute) Technical and General Assembly (France). He is the author of more than 15 papers presented during International Conferences in Australia, USA, and Europe in the areas of Telecommunications, Security and Electronic Crime. He is a permanent expert to the Head District Attorney of Athens, on electronic crime issues. CLIENT LIST ARMENTEL ARMENIA MAKNAN COMMUNICATIONS GREECE BRONET GREECE MARFIN BANK GREECE BT UK MATAV - HUNGARIAN TELECOM CO. LTD HUNGARY BTC BULGARIA MD5 GREECE BUSINESS INFORMATION SUPPORT GREECE NATO CIS AGENCY BELGIUM CENSUS GREECE PORTUGAL TELECOM PORTUGAL CNET - FRANCE TELECOM FRANCE PRESIDIUM SERVICES LTD UK COSMOTE GREECE RIGHTTRACK LTD CYPRO US CSELT, TELECOM ITALIA GROUP ITALY ROMTELECOM ROMANIA CYTA CYPROUS SLOVAK TELECOM SLOVAKIA DEUTSCHE TELECOM AG GERMANY SWISSCOM SWITCHERLAND DISTRICT ATTORNEY ATHENS GREECE TELCORDIA US ELECTRONIC CRIME UNIT GREECE TELECOM FINLAND - FINNET GROUP FINLAND EURESCOM GERMANY TELEFO'NICA I+D SPAIN EUROJUST NETHERLANDS TELENOR NORWAY FORTH / ENISA CRETA GR TELIA SWEDEN GREEK MINISTRY OF DEVELOPMENT GREECE TRUST-IT GREECE HELLENIC FINANCIAL POLICE GREECE UNIVERSITY OF LUND SWEDEN HELLENIC MINISTRY OF PUBLIC ORDER, KEMEA GREECE VODAPHONE HELLAS GREECE HEWLETT PACKARD ITALIANA SRL ITALY VTRIP GREECE IIR TELECOMS & TECHNOLOGY UK WIND (TIM-HELLAS) GREECE LITHUANIAN POLICE LITHUANIA 3 Tel: 603 2162 5485 | Fax: 603 2162 7485 Email: register@invension-i.com
  • 4. www. invension-i .com Telecom Fraud in current 3 EASY WAYS TO REGISTER and future Telecom Networks Call: +603 2162 5485 Fax the registration form to: +603 2162 7485 11th November 2009 (Wednesday) to 12th November 2009 (Thursday), Email this form to: register@invension-i.com Radisson Blu Hotel, Dubai Deira Creek, Dubai, UAE. PRICES AND OFFERS REGISTRATION FORM (Use copies of this form for additional participants) Telecom Fraud in current and future Telecom Networks 1st Delegate Regular Price/ Per Delegate USD 2,400 Name Mr/Mrs/Ms Group Fee of 2 Delegates & Above USD 2,000 Position Telephone Mobile METHOD OF PAYMENT Email Cheque/Draft Payable to INVENSION INTERNATIONAL SDN BHD 2nd Delegate Name Mr/Mrs/Ms Bank Transfer A/C No. 205-418510-725 HSBC Bank, Main Branch, Position Kuala Lumpur, Malaysia SWIFT: HBMBMYKL Telephone Mobile For Invoice Purpose Email Contact Person Name: 3rd Delegate Position: Name Mr/Mrs/Ms Tel: Fax: Position Email: Telephone Mobile Email Terms and Conditions 1. Professional Training Fee Registration Fee is inclusive of course materials and refreshments, and does not AUTHORIZATION include accommodation or transportation. (This form is invalid without a signature or company stamp) 2. Payment Terms Once a completed registration form is received , full payment is expected within 5 business days from receipt of invoice. PLEASE NOTE: payment must be received prior Organization to the event date. A receipt will be issued once payment is received. 3. Con rmation Details Address Joining instructions such as Con rmation Letter, Location Map, etc will be sent to the concerned delegate (s) or contact person once a completed registration form is Country received. 3. Cancellation/Substitution/Addition of Delegate (s) Telephone Fax Substitutes for registered delegates is welcome at any time, provided the organizer is noti ed either by o cial fax or email. Authorising Manager Additional delegates are welcome too subject to seat availability. All cancellations after a registration is communicated to the organizer either by fax or email will be subjected to a 10% penalty of the regular fee. Cancellation must be Position received in writing by mail or fax. Non-payments and non-attendance does not constitute cancellation. Signature 4. Late Registration The organizer reserves the right to reject any registration that is received after the last Date day of registration that is advertised in our brochure and promotional materials. 5. Certi cate All participants who complete the course will receive a Certi cate of Attendance, signed by the trainer. Please ensure when registering that your name is written the way you want it to appear on your Certi cate. 6. Copyright All intellectual property rights in all materials produced or distributed in relation with this event is expressly reserved with INVENSION International and any unauthorized duplication, publication and distribution is prohibited. www. invension-i .com Important Note: While every reasonable e ort will be made to adhere to the Tel: 603 2162 5485 Fax: 603 2162 7485 advertised package, INVENSION reserves the right to change event dates, sites, location General Enquiries: info@invension-i.com or omit event features or alternate o ers shall be made. 4