SlideShare a Scribd company logo
Innovating and Growing with Zia
Kristen Harris, Director ECM Solutions – Zia Consulting
TODAY’S AGENDA
INNOVATING WITH YOU
The evolution of “a bunch of really smart technical dudes” into a strategic technology partner supporting your
business and technology teams (as well as the directives from the CIO!)
GROWING TOGETHER
The foundational aspects of continuous delivery and growth.
ZIA METHODOLOGIES
Illustrating how our approach becomes an advantage for both of us.
INNOVATION APPROACHWorking with you
Implementing
Competitive
Advantage
Innovation is a
continuous cycle with
ups and downs,
inputs from different
places, repetitions,
failures and many
steps back and forth.
INNOVATION CASE STUDYDriving success
Competitive
Advantage
Alfresco
Ephesoft
OPEX
SimFloFy
Zia Consulting
GROWING TOGETHERCritical Components
Plan, do, test, iterate
• Plan milestones from priorities
• Implement initially scoped ideas
• Adjust and add
Advantages:
Agreement on milestones
including initial task-level
details. Adjustments achieved
with less impact to timelines.
Best practice framework
• Determine delivery methodology
• Establish standards of practice
• Communicate to stakeholders
Advantages:
Provides a predictable cadence
with focus on delivery and
communication. Involves
business stakeholders early.
Vision sharing
• Understand goals
• Set success criteria
• Assemble the team
Advantages:
Sets the stage for project
success and user adoption
based on shared view of future.
PROJECT MILESTONESFoundational, yet iterative
Setting the stage Development
Driving successful adoption
Initial
Planning
Assessment
& project
kickoff
Migration
and
Rollout
Technical
Foundation
Standards &
deployment
methodology
Frame House
Linking key
systems &
proof of
concepts
Feature
Creation
MVP to
complex
features
Integration
Support
business &
future
growth
Reporting
Business
intelligence
with robust
data
ZIA DELIVERY LIFECYCLEIn Practice
Initiation Planning Execution Closeout
Controls
Sales
to Services
Hand-Off
Sales / SE Services Project Team
Project
Retrospective
Account Management / Knowledge Sharing
Tech Review
THE END GOALReadiness for the future
Quote:
Dr. Brian Junling Li, Vice President in the CEO’s office at China-based online
marketplace Alibaba Group, puts it, “Innovation doesn’t come from organized plans.
It comes from our preparedness to deal with the uncertainty of the future.”
Thank You
Lunch!

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Innovating and Growing with Zia

  • 1. Innovating and Growing with Zia Kristen Harris, Director ECM Solutions – Zia Consulting
  • 2. TODAY’S AGENDA INNOVATING WITH YOU The evolution of “a bunch of really smart technical dudes” into a strategic technology partner supporting your business and technology teams (as well as the directives from the CIO!) GROWING TOGETHER The foundational aspects of continuous delivery and growth. ZIA METHODOLOGIES Illustrating how our approach becomes an advantage for both of us.
  • 3. INNOVATION APPROACHWorking with you Implementing Competitive Advantage Innovation is a continuous cycle with ups and downs, inputs from different places, repetitions, failures and many steps back and forth.
  • 4. INNOVATION CASE STUDYDriving success Competitive Advantage Alfresco Ephesoft OPEX SimFloFy Zia Consulting
  • 5. GROWING TOGETHERCritical Components Plan, do, test, iterate • Plan milestones from priorities • Implement initially scoped ideas • Adjust and add Advantages: Agreement on milestones including initial task-level details. Adjustments achieved with less impact to timelines. Best practice framework • Determine delivery methodology • Establish standards of practice • Communicate to stakeholders Advantages: Provides a predictable cadence with focus on delivery and communication. Involves business stakeholders early. Vision sharing • Understand goals • Set success criteria • Assemble the team Advantages: Sets the stage for project success and user adoption based on shared view of future.
  • 6. PROJECT MILESTONESFoundational, yet iterative Setting the stage Development Driving successful adoption Initial Planning Assessment & project kickoff Migration and Rollout Technical Foundation Standards & deployment methodology Frame House Linking key systems & proof of concepts Feature Creation MVP to complex features Integration Support business & future growth Reporting Business intelligence with robust data
  • 7. ZIA DELIVERY LIFECYCLEIn Practice Initiation Planning Execution Closeout Controls Sales to Services Hand-Off Sales / SE Services Project Team Project Retrospective Account Management / Knowledge Sharing Tech Review
  • 8. THE END GOALReadiness for the future Quote: Dr. Brian Junling Li, Vice President in the CEO’s office at China-based online marketplace Alibaba Group, puts it, “Innovation doesn’t come from organized plans. It comes from our preparedness to deal with the uncertainty of the future.”

Editor's Notes

  1. Sandwiched between Alfresco and Ephesoft presos today, they are growing and innovating and we are as well Innovation is Passion Growth takes diligence and process Zia Methods – shoudn’t just work for us, but also for you. How do we help you get more from Zia on every single engagement.
  2. Be innovative and take risks to achieve competitive advantage. Embed innovation in your culture Once innovation is embedded in the culture, seven other factors need to be aligned to allow innovation to flourish: People and skills • Technology • Infrastructure • Organization and governance • Risk management • Measurement and KPIs • Funding Diverse expertise: diverse internal and external expertise throughout the process. stakeholders, customers, investors, suppliers, regulatory agencies, competitors. Agility and embracing the best way to work: changed business models from a set focus on technology, infrastructure and products to a dynamic focus on: customer experiences, value generation, and problem-solving. delivery process is a back-and-forth activity, looking at the problem and imagining how to solve it, then engineering our way toward it. The analysis and engineering meet with demonstratable product at each step. Not just rip and replace technology, but critically looking to change the business and bring in the technology that creates a competitive advantage Have DEMONSTRATABLE product at every step. Zia history: smart dudes – focused on the building of the technology – now, it is touching each of these areas with our customers
  3. B&L GOAL: GROW THEIR BUSINSS - HOW? With Innovation Working from paper has intrinsic issues Oracle Imaging has been EOL’d – Each LOB application has its own data from each acquisition All existing integrations are both proprietary and tightly coupled – Inefficiency means that it’s hard to acquire companies, create new lines of business, etc.
  4. What are the key problems your company is trying to address? provides valuable information for your content migration. It leads to understanding business processes and the resulting system features and functionality. Successful projects are all about planning, testing, and adapting the plan as you learn more. Once you have a plan, begin building a subset of functions, readjust your model, and continue working the connected minimum viable bits. This will help you build a solid strategy to reduce risk and unforeseen complications. A framework based on proven best practices mitigates the risk of enterprise technology projects that can be large and costly. And even the best framework is empty without the players willing to participate. Enterprise projects are time and resource intensive; having a framework that stakeholders understand and participate in is the most powerful approach.
  5. And it wasn’t an entirely linear process or project And many projects just focus on delivery of the BLUE– the bits of code for the solution Must wrap all that in the bigger picture, and ensure that the exec sponsors know of that picture and the value of al these milestones. Know when you need engagement from those sponsors - early to set expectations - middle to make decisions, review, but not micromanage - middle to late to drive acceptance and adoption
  6. Goal: Zia growth without compromising quality ro what we deliver Education and Empowerment of teams Not one size fits all, but there is always something that can be leveraged from another project Nothing gets missed or dropped Every customer gets more of Zia than just their dedicated project team. The whole of the experience is behind our process and behind our solution. And that, is our competitive advantage – for innovation and growth with you.