SlideShare a Scribd company logo
1 of 21
Your Business Processes.
Streamlined.
ECM Automation Systems
• Any “Paper/Person-Centric” Process
• Supporting Documents
• Complex (Uncontrolled) Business Processes
• Application & Claim Processing
• Mortgage, Insurance, Government,
Education….
• Benefits, Permits
• Employee Onboarding
• Contracts Management / Invoice Processing
ECM Automation Systems – Where?
• ROI < 9 months.
• 50%+ increase in Productivity.
• Improved Customer Satisfaction.
• Accelerated Revenue Cycles
• Enhanced Compliance
• Actionable Analytics.
Prove It!
ECM Automation Systems – Why?
3 Core Components:
• Smart Repository
• Smart Workflow
• Enterprise Integration
Additional Components may include:
• Customer Self-Service Web/Portal
• OCR-as-a-Service
• Records Management
• Zia OneView ™ - Actionable Analytics
ECM Automation Systems - What?
ECM Automation Systems
Case Study
The loan process is
intensive and
costly
Why
now?
• Competition
• Increased Risks
• Leverage New Technologies
• Increased Costs (Compliance & Storage)
• Origination & Underwriting
• Borrower Documents: W-2’s, 1040’s, Bank
Statements, 401k/IRA’s and more…
• Paper, Email, Fax, Borrower Upload
• Closing
• HUD-1 & Other Closing Docs
• Business Process Integration
• Loan Origination System (LOS) Integration
• Post Closing
• Classify & Extract with ACE
• GFE, TIL, HUD-1
• Sort & Stack for Delivery
Zia Loan Automation System
• mFolder – docs + metadata
• Borrower Uploads, Email Integration
• Enterprise Document Management
• Version Control
• Enterprise Search
• “Paperless Underwriting” – including
Annotation (Markup) of Documents
• Document Assembly
• Automatic Records Management
How - Smart Repository
• Status – New, WIP, Complete
• Initiation of mFolder (Case)
• Routing – Review, Approve
• Classify & Extract
• Declare Record
How – Smart Workflow
• Zia LAS + Your LOS
• Email & Office Integration
• Viewer, Capture, Portal
• LOS Integration
• Point-to-Point
• Enterprise Service Bus
How - Enterprise Integration
Additional Components
Borrower Site/Portal
• Secure Customer Login
• Loan Origination
• Upload Documents
• Check Status
• Unique Landing Page
• Simple Design & Branding
• Asset Re-use Across Sites
In-Process Capture™ (IPC)
• Classification & extraction optimized for use
WITHIN your document repository
• Capture by users within business process – by
borrower, by document
Additional Components
OCR-as-a-Service
Additional Components
OCR-as-a-Service
Advanced Closing Extraction™ (ACE)
• Classification for Hundreds of Closing Document Types
• Extraction for Critical Closing Documents
• HUD-1, TIL, GFE
• State specific documents (CA, IL…)
• Tested/Validated with Leading Mortgage Company
• We said we save you time, we can
prove it.
• Compliance & Management Metrics
• Reporting / BI Integration
• Managed by Zia OneView ™
Additional Components
Actionable Analytics
Rapid ROI (< 9 months)
50% > Process Improvement
Accelerated Revenue Cycles
Compliance
Actionable Analytics
Zia Loan Automation
System Delivers:
Demo!
Life Insurance Applications
ECM Automation Systems –
Where Else?
New Life Insurance Applications
• ~500 Unique Forms
• ~ 6 million docs/year
Expensive + Slow + Error Prone
• Agents – Upload to ECM system
• Customers - Paper, Email, Fax
• 3rd Parties – Paper to EDI (Lab
Results, Medical Forms)
• Email/Fax – Print & Re-Scan
Previous Solution – More People.
Automation Case Study
Regional Life Insurance Company
Zia Insurance Automation System
Results:
• Quick Wins with Discrete Projects
• Automate Classification
• Forms – Version Control +
Redesign + Rationalization
• Customer Portal
• Automate Extraction
• Actionable Analytics
• Reduced Costs
• Reduced Delivery Time to
Underwriting = Time to Revenue
• Reduced Error Rates
Questions?

More Related Content

What's hot

Solving Content Chaos with Smart Capture® for Government - Digitization of Re...
Solving Content Chaos with Smart Capture® for Government - Digitization of Re...Solving Content Chaos with Smart Capture® for Government - Digitization of Re...
Solving Content Chaos with Smart Capture® for Government - Digitization of Re...
Zia Consulting
 
Achieve lean maintenance by integrating hmi scada and cmms
Achieve lean maintenance by integrating hmi scada and cmmsAchieve lean maintenance by integrating hmi scada and cmms
Achieve lean maintenance by integrating hmi scada and cmms
eRPortal Software Group
 
Presentation: "Gaining Competitive Advantage: Easy and Centralized Data Acces...
Presentation: "Gaining Competitive Advantage: Easy and Centralized Data Acces...Presentation: "Gaining Competitive Advantage: Easy and Centralized Data Acces...
Presentation: "Gaining Competitive Advantage: Easy and Centralized Data Acces...
Sean O'Connell
 

What's hot (20)

Bill.com for your practice
Bill.com for your practiceBill.com for your practice
Bill.com for your practice
 
Top tech trend in 2021: hyper-automation of ar operations
Top tech trend in 2021: hyper-automation of ar operationsTop tech trend in 2021: hyper-automation of ar operations
Top tech trend in 2021: hyper-automation of ar operations
 
The Digital Transformation of the Purchasing Process
The Digital Transformation of the Purchasing ProcessThe Digital Transformation of the Purchasing Process
The Digital Transformation of the Purchasing Process
 
Solving Content Chaos with Smart Capture® for Government - Digitization of Re...
Solving Content Chaos with Smart Capture® for Government - Digitization of Re...Solving Content Chaos with Smart Capture® for Government - Digitization of Re...
Solving Content Chaos with Smart Capture® for Government - Digitization of Re...
 
PhillyForce 2017
PhillyForce 2017PhillyForce 2017
PhillyForce 2017
 
The power of a single AR ledger
The power of a single AR ledgerThe power of a single AR ledger
The power of a single AR ledger
 
Integrated Order to Cash (O2C) Automation Software for Global Shared Services...
Integrated Order to Cash (O2C) Automation Software for Global Shared Services...Integrated Order to Cash (O2C) Automation Software for Global Shared Services...
Integrated Order to Cash (O2C) Automation Software for Global Shared Services...
 
CIIS
CIIS CIIS
CIIS
 
Top Financial Use Cases for Intelligent Document Processing | Use Cases of ID...
Top Financial Use Cases for Intelligent Document Processing | Use Cases of ID...Top Financial Use Cases for Intelligent Document Processing | Use Cases of ID...
Top Financial Use Cases for Intelligent Document Processing | Use Cases of ID...
 
Control, Compliance and Efficiency: Why We Implemented Payments in Kyriba
Control, Compliance and Efficiency: Why We Implemented Payments in KyribaControl, Compliance and Efficiency: Why We Implemented Payments in Kyriba
Control, Compliance and Efficiency: Why We Implemented Payments in Kyriba
 
Order To Cash for Services Business
Order To Cash for Services BusinessOrder To Cash for Services Business
Order To Cash for Services Business
 
VisiRecording - Bringing Speed and Accuracy to Mortgage Recordings
VisiRecording - Bringing Speed and Accuracy to Mortgage RecordingsVisiRecording - Bringing Speed and Accuracy to Mortgage Recordings
VisiRecording - Bringing Speed and Accuracy to Mortgage Recordings
 
Digital Signatures
Digital SignaturesDigital Signatures
Digital Signatures
 
Sageworks loan application
Sageworks loan applicationSageworks loan application
Sageworks loan application
 
Comprehensive Guide to Paperless Accounting
Comprehensive Guide to Paperless AccountingComprehensive Guide to Paperless Accounting
Comprehensive Guide to Paperless Accounting
 
Order to Cash Manager Overview
Order to Cash Manager OverviewOrder to Cash Manager Overview
Order to Cash Manager Overview
 
Direct_Imports_Case_Study
Direct_Imports_Case_StudyDirect_Imports_Case_Study
Direct_Imports_Case_Study
 
Achieve lean maintenance by integrating hmi scada and cmms
Achieve lean maintenance by integrating hmi scada and cmmsAchieve lean maintenance by integrating hmi scada and cmms
Achieve lean maintenance by integrating hmi scada and cmms
 
AP Invoice Automation by ColumbiaSoft
AP Invoice Automation by ColumbiaSoftAP Invoice Automation by ColumbiaSoft
AP Invoice Automation by ColumbiaSoft
 
Presentation: "Gaining Competitive Advantage: Easy and Centralized Data Acces...
Presentation: "Gaining Competitive Advantage: Easy and Centralized Data Acces...Presentation: "Gaining Competitive Advantage: Easy and Centralized Data Acces...
Presentation: "Gaining Competitive Advantage: Easy and Centralized Data Acces...
 

Similar to ECM Renovation Roadshow: Automation Systems

Document Processing Systems - ECM Renovation Roadshow
Document Processing Systems - ECM Renovation RoadshowDocument Processing Systems - ECM Renovation Roadshow
Document Processing Systems - ECM Renovation Roadshow
Zia Consulting
 
Client on-boarding
Client on-boardingClient on-boarding
Client on-boarding
Doxim Inc.
 
Reducing Costs Through Document Automation for a More Efficient Workplace
Reducing Costs Through Document Automation for a More Efficient WorkplaceReducing Costs Through Document Automation for a More Efficient Workplace
Reducing Costs Through Document Automation for a More Efficient Workplace
dclsocialmedia
 

Similar to ECM Renovation Roadshow: Automation Systems (20)

ECM Renovation Roadshow - Automation Systems
ECM Renovation Roadshow - Automation SystemsECM Renovation Roadshow - Automation Systems
ECM Renovation Roadshow - Automation Systems
 
Document Processing Systems - ECM Renovation Roadshow
Document Processing Systems - ECM Renovation RoadshowDocument Processing Systems - ECM Renovation Roadshow
Document Processing Systems - ECM Renovation Roadshow
 
Rapid ROI, Rapid Adoption: ECM Renovation for Government
Rapid ROI, Rapid Adoption: ECM Renovation for GovernmentRapid ROI, Rapid Adoption: ECM Renovation for Government
Rapid ROI, Rapid Adoption: ECM Renovation for Government
 
Save Time and Resources - Fully Automate Intercompany Process End to End
Save Time and Resources - Fully Automate Intercompany Process End to EndSave Time and Resources - Fully Automate Intercompany Process End to End
Save Time and Resources - Fully Automate Intercompany Process End to End
 
Client on-boarding
Client on-boardingClient on-boarding
Client on-boarding
 
DigitalKYC_Modules.pdf
DigitalKYC_Modules.pdfDigitalKYC_Modules.pdf
DigitalKYC_Modules.pdf
 
AP Automation for EBS or PeopleSoft with Oracle WebCenter
AP Automation for EBS or PeopleSoft with Oracle WebCenterAP Automation for EBS or PeopleSoft with Oracle WebCenter
AP Automation for EBS or PeopleSoft with Oracle WebCenter
 
AP and AR Positioning
AP and AR PositioningAP and AR Positioning
AP and AR Positioning
 
Reducing Costs Through Document Automation for a More Efficient Workplace
Reducing Costs Through Document Automation for a More Efficient WorkplaceReducing Costs Through Document Automation for a More Efficient Workplace
Reducing Costs Through Document Automation for a More Efficient Workplace
 
Bigiota Company Profile
Bigiota Company ProfileBigiota Company Profile
Bigiota Company Profile
 
QuickBooks Desktop: Going Out of Style Like VHS Tapes
QuickBooks Desktop: Going Out of Style Like VHS TapesQuickBooks Desktop: Going Out of Style Like VHS Tapes
QuickBooks Desktop: Going Out of Style Like VHS Tapes
 
Accounts Payable Killer Application for SharePoint
Accounts Payable Killer Application for SharePointAccounts Payable Killer Application for SharePoint
Accounts Payable Killer Application for SharePoint
 
Jade Intelligent Automation .pptx
Jade Intelligent Automation .pptxJade Intelligent Automation .pptx
Jade Intelligent Automation .pptx
 
The Future of Business Process With Nintex
The Future of Business Process With NintexThe Future of Business Process With Nintex
The Future of Business Process With Nintex
 
Accounts Payabe Killer App
Accounts Payabe Killer AppAccounts Payabe Killer App
Accounts Payabe Killer App
 
Accounts Payabe Killer App
Accounts Payabe Killer AppAccounts Payabe Killer App
Accounts Payabe Killer App
 
Enhancing Loan Management Efficiency with RPA: A Path to Business Success
Enhancing Loan Management Efficiency with RPA: A Path to Business SuccessEnhancing Loan Management Efficiency with RPA: A Path to Business Success
Enhancing Loan Management Efficiency with RPA: A Path to Business Success
 
1st time fix overview 50k
1st time fix   overview 50k1st time fix   overview 50k
1st time fix overview 50k
 
Ephesoft & Linux Webinar: Smart Capture™ is Now Even Smarter!
Ephesoft & Linux Webinar: Smart Capture™ is Now Even Smarter!Ephesoft & Linux Webinar: Smart Capture™ is Now Even Smarter!
Ephesoft & Linux Webinar: Smart Capture™ is Now Even Smarter!
 
How to Achieve Digital World Class Performance with AR Automation
How to Achieve Digital World Class Performance with AR AutomationHow to Achieve Digital World Class Performance with AR Automation
How to Achieve Digital World Class Performance with AR Automation
 

More from Zia Consulting

Transforming the Accounts Payable Process, Powered by Box
Transforming the Accounts Payable Process, Powered by BoxTransforming the Accounts Payable Process, Powered by Box
Transforming the Accounts Payable Process, Powered by Box
Zia Consulting
 
Digital Transformation: Moving Beyond Enterprise Content Management to Conten...
Digital Transformation: Moving Beyond Enterprise Content Management to Conten...Digital Transformation: Moving Beyond Enterprise Content Management to Conten...
Digital Transformation: Moving Beyond Enterprise Content Management to Conten...
Zia Consulting
 
Speeding Up the Claims Process
Speeding Up the Claims ProcessSpeeding Up the Claims Process
Speeding Up the Claims Process
Zia Consulting
 

More from Zia Consulting (20)

Manage Content In-Place, Migrate as Needed for Records and Retention
 Manage Content In-Place, Migrate as Needed for Records and Retention Manage Content In-Place, Migrate as Needed for Records and Retention
Manage Content In-Place, Migrate as Needed for Records and Retention
 
What’s Redundant, Obsolete, and Trivial Content (ROT) What’s Not?
What’s Redundant, Obsolete, and Trivial Content (ROT) What’s Not?What’s Redundant, Obsolete, and Trivial Content (ROT) What’s Not?
What’s Redundant, Obsolete, and Trivial Content (ROT) What’s Not?
 
Refresh and Simplify: Privacy-Aware Governance Tackles your Darkest Data
Refresh and Simplify: Privacy-Aware Governance Tackles your Darkest DataRefresh and Simplify: Privacy-Aware Governance Tackles your Darkest Data
Refresh and Simplify: Privacy-Aware Governance Tackles your Darkest Data
 
Controlling the Complexity of Content Lifecycles
Controlling the Complexity of Content LifecyclesControlling the Complexity of Content Lifecycles
Controlling the Complexity of Content Lifecycles
 
Streamlining Information Transfer for Energy and Utilities
Streamlining Information Transfer for Energy and UtilitiesStreamlining Information Transfer for Energy and Utilities
Streamlining Information Transfer for Energy and Utilities
 
Transforming the Accounts Payable Process, Powered by Box
Transforming the Accounts Payable Process, Powered by BoxTransforming the Accounts Payable Process, Powered by Box
Transforming the Accounts Payable Process, Powered by Box
 
Automating Paper-Based Workflows for Government
Automating Paper-Based Workflows for GovernmentAutomating Paper-Based Workflows for Government
Automating Paper-Based Workflows for Government
 
Digital Transformation: The Journey to Content Services
Digital Transformation: The Journey to Content ServicesDigital Transformation: The Journey to Content Services
Digital Transformation: The Journey to Content Services
 
How to Consolidate in Order to Increase Operational Efficiency by Moving Your...
How to Consolidate in Order to Increase Operational Efficiency by Moving Your...How to Consolidate in Order to Increase Operational Efficiency by Moving Your...
How to Consolidate in Order to Increase Operational Efficiency by Moving Your...
 
Effective Business Process Management in the Cloud
Effective Business Process Management in the CloudEffective Business Process Management in the Cloud
Effective Business Process Management in the Cloud
 
Digital Transformation: Moving Beyond Enterprise Content Management to Conten...
Digital Transformation: Moving Beyond Enterprise Content Management to Conten...Digital Transformation: Moving Beyond Enterprise Content Management to Conten...
Digital Transformation: Moving Beyond Enterprise Content Management to Conten...
 
A 21st Century Approach—Enterprise Content in the Cloud
A 21st Century Approach—Enterprise Content in the CloudA 21st Century Approach—Enterprise Content in the Cloud
A 21st Century Approach—Enterprise Content in the Cloud
 
4 Things You'll Love in Ephesoft Transact 4.5
4 Things You'll Love in Ephesoft Transact 4.54 Things You'll Love in Ephesoft Transact 4.5
4 Things You'll Love in Ephesoft Transact 4.5
 
Your Future With Content Manager OnDemand
Your Future With Content Manager OnDemandYour Future With Content Manager OnDemand
Your Future With Content Manager OnDemand
 
Control Your Files Wherever They End Up With BlackBerry Workspaces
Control Your Files Wherever They End Up With BlackBerry WorkspacesControl Your Files Wherever They End Up With BlackBerry Workspaces
Control Your Files Wherever They End Up With BlackBerry Workspaces
 
Solving Loan Processing Through Automation
Solving Loan Processing Through AutomationSolving Loan Processing Through Automation
Solving Loan Processing Through Automation
 
Speeding Up the Claims Process
Speeding Up the Claims ProcessSpeeding Up the Claims Process
Speeding Up the Claims Process
 
Unlock the Power of Handwriting Recognition to Optimize Your Business Processes
Unlock the Power of Handwriting Recognition to Optimize Your Business ProcessesUnlock the Power of Handwriting Recognition to Optimize Your Business Processes
Unlock the Power of Handwriting Recognition to Optimize Your Business Processes
 
Shared Drives and Content Sprawl—What To Do
Shared Drives and Content Sprawl—What To DoShared Drives and Content Sprawl—What To Do
Shared Drives and Content Sprawl—What To Do
 
Moving on From Kofax... Why, How, and Where?
Moving on From Kofax... Why, How, and Where?Moving on From Kofax... Why, How, and Where?
Moving on From Kofax... Why, How, and Where?
 

Recently uploaded

Artificial Intelligence: Facts and Myths
Artificial Intelligence: Facts and MythsArtificial Intelligence: Facts and Myths
Artificial Intelligence: Facts and Myths
Joaquim Jorge
 
EIS-Webinar-Prompt-Knowledge-Eng-2024-04-08.pptx
EIS-Webinar-Prompt-Knowledge-Eng-2024-04-08.pptxEIS-Webinar-Prompt-Knowledge-Eng-2024-04-08.pptx
EIS-Webinar-Prompt-Knowledge-Eng-2024-04-08.pptx
Earley Information Science
 
IAC 2024 - IA Fast Track to Search Focused AI Solutions
IAC 2024 - IA Fast Track to Search Focused AI SolutionsIAC 2024 - IA Fast Track to Search Focused AI Solutions
IAC 2024 - IA Fast Track to Search Focused AI Solutions
Enterprise Knowledge
 

Recently uploaded (20)

[2024]Digital Global Overview Report 2024 Meltwater.pdf
[2024]Digital Global Overview Report 2024 Meltwater.pdf[2024]Digital Global Overview Report 2024 Meltwater.pdf
[2024]Digital Global Overview Report 2024 Meltwater.pdf
 
08448380779 Call Girls In Diplomatic Enclave Women Seeking Men
08448380779 Call Girls In Diplomatic Enclave Women Seeking Men08448380779 Call Girls In Diplomatic Enclave Women Seeking Men
08448380779 Call Girls In Diplomatic Enclave Women Seeking Men
 
presentation ICT roal in 21st century education
presentation ICT roal in 21st century educationpresentation ICT roal in 21st century education
presentation ICT roal in 21st century education
 
04-2024-HHUG-Sales-and-Marketing-Alignment.pptx
04-2024-HHUG-Sales-and-Marketing-Alignment.pptx04-2024-HHUG-Sales-and-Marketing-Alignment.pptx
04-2024-HHUG-Sales-and-Marketing-Alignment.pptx
 
Partners Life - Insurer Innovation Award 2024
Partners Life - Insurer Innovation Award 2024Partners Life - Insurer Innovation Award 2024
Partners Life - Insurer Innovation Award 2024
 
Handwritten Text Recognition for manuscripts and early printed texts
Handwritten Text Recognition for manuscripts and early printed textsHandwritten Text Recognition for manuscripts and early printed texts
Handwritten Text Recognition for manuscripts and early printed texts
 
08448380779 Call Girls In Civil Lines Women Seeking Men
08448380779 Call Girls In Civil Lines Women Seeking Men08448380779 Call Girls In Civil Lines Women Seeking Men
08448380779 Call Girls In Civil Lines Women Seeking Men
 
Artificial Intelligence: Facts and Myths
Artificial Intelligence: Facts and MythsArtificial Intelligence: Facts and Myths
Artificial Intelligence: Facts and Myths
 
EIS-Webinar-Prompt-Knowledge-Eng-2024-04-08.pptx
EIS-Webinar-Prompt-Knowledge-Eng-2024-04-08.pptxEIS-Webinar-Prompt-Knowledge-Eng-2024-04-08.pptx
EIS-Webinar-Prompt-Knowledge-Eng-2024-04-08.pptx
 
Understanding Discord NSFW Servers A Guide for Responsible Users.pdf
Understanding Discord NSFW Servers A Guide for Responsible Users.pdfUnderstanding Discord NSFW Servers A Guide for Responsible Users.pdf
Understanding Discord NSFW Servers A Guide for Responsible Users.pdf
 
Automating Google Workspace (GWS) & more with Apps Script
Automating Google Workspace (GWS) & more with Apps ScriptAutomating Google Workspace (GWS) & more with Apps Script
Automating Google Workspace (GWS) & more with Apps Script
 
Mastering MySQL Database Architecture: Deep Dive into MySQL Shell and MySQL R...
Mastering MySQL Database Architecture: Deep Dive into MySQL Shell and MySQL R...Mastering MySQL Database Architecture: Deep Dive into MySQL Shell and MySQL R...
Mastering MySQL Database Architecture: Deep Dive into MySQL Shell and MySQL R...
 
Powerful Google developer tools for immediate impact! (2023-24 C)
Powerful Google developer tools for immediate impact! (2023-24 C)Powerful Google developer tools for immediate impact! (2023-24 C)
Powerful Google developer tools for immediate impact! (2023-24 C)
 
What Are The Drone Anti-jamming Systems Technology?
What Are The Drone Anti-jamming Systems Technology?What Are The Drone Anti-jamming Systems Technology?
What Are The Drone Anti-jamming Systems Technology?
 
Axa Assurance Maroc - Insurer Innovation Award 2024
Axa Assurance Maroc - Insurer Innovation Award 2024Axa Assurance Maroc - Insurer Innovation Award 2024
Axa Assurance Maroc - Insurer Innovation Award 2024
 
08448380779 Call Girls In Friends Colony Women Seeking Men
08448380779 Call Girls In Friends Colony Women Seeking Men08448380779 Call Girls In Friends Colony Women Seeking Men
08448380779 Call Girls In Friends Colony Women Seeking Men
 
Scaling API-first – The story of a global engineering organization
Scaling API-first – The story of a global engineering organizationScaling API-first – The story of a global engineering organization
Scaling API-first – The story of a global engineering organization
 
The 7 Things I Know About Cyber Security After 25 Years | April 2024
The 7 Things I Know About Cyber Security After 25 Years | April 2024The 7 Things I Know About Cyber Security After 25 Years | April 2024
The 7 Things I Know About Cyber Security After 25 Years | April 2024
 
2024: Domino Containers - The Next Step. News from the Domino Container commu...
2024: Domino Containers - The Next Step. News from the Domino Container commu...2024: Domino Containers - The Next Step. News from the Domino Container commu...
2024: Domino Containers - The Next Step. News from the Domino Container commu...
 
IAC 2024 - IA Fast Track to Search Focused AI Solutions
IAC 2024 - IA Fast Track to Search Focused AI SolutionsIAC 2024 - IA Fast Track to Search Focused AI Solutions
IAC 2024 - IA Fast Track to Search Focused AI Solutions
 

ECM Renovation Roadshow: Automation Systems

  • 2. • Any “Paper/Person-Centric” Process • Supporting Documents • Complex (Uncontrolled) Business Processes • Application & Claim Processing • Mortgage, Insurance, Government, Education…. • Benefits, Permits • Employee Onboarding • Contracts Management / Invoice Processing ECM Automation Systems – Where?
  • 3. • ROI < 9 months. • 50%+ increase in Productivity. • Improved Customer Satisfaction. • Accelerated Revenue Cycles • Enhanced Compliance • Actionable Analytics. Prove It! ECM Automation Systems – Why?
  • 4. 3 Core Components: • Smart Repository • Smart Workflow • Enterprise Integration Additional Components may include: • Customer Self-Service Web/Portal • OCR-as-a-Service • Records Management • Zia OneView ™ - Actionable Analytics ECM Automation Systems - What?
  • 6. The loan process is intensive and costly
  • 7. Why now? • Competition • Increased Risks • Leverage New Technologies • Increased Costs (Compliance & Storage)
  • 8. • Origination & Underwriting • Borrower Documents: W-2’s, 1040’s, Bank Statements, 401k/IRA’s and more… • Paper, Email, Fax, Borrower Upload • Closing • HUD-1 & Other Closing Docs • Business Process Integration • Loan Origination System (LOS) Integration • Post Closing • Classify & Extract with ACE • GFE, TIL, HUD-1 • Sort & Stack for Delivery Zia Loan Automation System
  • 9. • mFolder – docs + metadata • Borrower Uploads, Email Integration • Enterprise Document Management • Version Control • Enterprise Search • “Paperless Underwriting” – including Annotation (Markup) of Documents • Document Assembly • Automatic Records Management How - Smart Repository
  • 10. • Status – New, WIP, Complete • Initiation of mFolder (Case) • Routing – Review, Approve • Classify & Extract • Declare Record How – Smart Workflow
  • 11. • Zia LAS + Your LOS • Email & Office Integration • Viewer, Capture, Portal • LOS Integration • Point-to-Point • Enterprise Service Bus How - Enterprise Integration
  • 12. Additional Components Borrower Site/Portal • Secure Customer Login • Loan Origination • Upload Documents • Check Status • Unique Landing Page • Simple Design & Branding • Asset Re-use Across Sites
  • 13. In-Process Capture™ (IPC) • Classification & extraction optimized for use WITHIN your document repository • Capture by users within business process – by borrower, by document Additional Components OCR-as-a-Service
  • 14. Additional Components OCR-as-a-Service Advanced Closing Extraction™ (ACE) • Classification for Hundreds of Closing Document Types • Extraction for Critical Closing Documents • HUD-1, TIL, GFE • State specific documents (CA, IL…) • Tested/Validated with Leading Mortgage Company
  • 15. • We said we save you time, we can prove it. • Compliance & Management Metrics • Reporting / BI Integration • Managed by Zia OneView ™ Additional Components Actionable Analytics
  • 16. Rapid ROI (< 9 months) 50% > Process Improvement Accelerated Revenue Cycles Compliance Actionable Analytics Zia Loan Automation System Delivers:
  • 17. Demo!
  • 18. Life Insurance Applications ECM Automation Systems – Where Else?
  • 19. New Life Insurance Applications • ~500 Unique Forms • ~ 6 million docs/year Expensive + Slow + Error Prone • Agents – Upload to ECM system • Customers - Paper, Email, Fax • 3rd Parties – Paper to EDI (Lab Results, Medical Forms) • Email/Fax – Print & Re-Scan Previous Solution – More People. Automation Case Study Regional Life Insurance Company
  • 20. Zia Insurance Automation System Results: • Quick Wins with Discrete Projects • Automate Classification • Forms – Version Control + Redesign + Rationalization • Customer Portal • Automate Extraction • Actionable Analytics • Reduced Costs • Reduced Delivery Time to Underwriting = Time to Revenue • Reduced Error Rates