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Endless Aisles
Tesco Innovation
Who are we?
And who am I?
Tesco Innovation
Text
Our long term relationship
What problem are we
trying to solve?
1
Disconnection between
online and physical
2
Limited range in store
3
Lack of product discoverability
4
NKS
Objectives?
1
The whole range instore
2
Create Online Awareness
3
Break technology barrier
The solution
An 80” touch display
replacing an entire shelf unit
UX Considerations
Of which there were many, but I’ve only got time for a few.
Kinect
Engagement
Height
Search
Hurdles
Simplicity
Change in resource
Team Resource
Developer

UX Designer

Developer

Motion Designer

Product Owner
Dev Lead

CDO
Team Resource
Developer

Developer

Dev Lead/Product Owner

UX Designer

Motion Designer

CDO
Physical Space

Sourci
ng

Product
cement
Pla

Printing

dware
Har

Health &
Safety

Red Tap
e
Compromises
Watch
Learn
Tweak
The vision
Results
1
EA raised toy range
awareness for most users
2
Most agreed strongly that
it gave buying inspiration
3
Most said it made their
shopping trip easier
4

A significant proportion said it was
influential in making them return.
5

Half said they would buy something
seen on-screen that day
Whoop Whoop!
What’s next for the Endless Aisle?
Learn to love to learn
This is the end of my 20 minutes.
Thanks!
@mspants

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Tesco Endless Aisles Project - Tara Etherington