44. “According to most studies,
people’s #1 fear is public
speaking. #2 is death. Death is
number two. This means to the
average person, if you go to a
funeral, you’re better off in the
casket than doing the eulogy.”
70. “Once we believe in
OURSELVES,
we can risk curiosity, wonder,
spontaneous delight, or any
other experience that
reveals the
HUMAN
SPIRIT.”
- ee cummings
141. The 3 Little Pigs
Goldilocks & the 3 Bears
The Good, The Bad & The Ugly
Stop, Drop & Roll
Location, Location, Location
Duty, Honor, Country
Veni, Vidi, Vici
167. Why I Love Dolphins
★ I
Met
One
Once
★ It
was
a
summer
day
in
Florida.....
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(c)
2012
-‐
NOAA
-‐
Why
I
Love
Dolphins
PresentaIon
February
2012
#1
175. “Jazz, like any language, has its own
grammar and vocabulary.
There’s no right or wrong,
just some choices that are
better than others.”
- Wynton Marsalis
180. "I've learned that people will forget what you
said, people will forget what you did, but
people will never forget how you
made them feel.”
- Maya Angelou
211. ASK TELL
PEOPLE
TASK
Analytical Driver
Amiable Expressive
Indifferent Handshake
Quiet In Voice & Posture
Asks Questions
Does Not Make Statements
Tends to Lean Back
Firm Handshake
Aggressive
Tone Changes In Voice
Quick / Clear
Makes Statements
Tends to Lean Forward
212. ASK TELL
PEOPLE
TASK
Analytical Driver
Amiable Expressive
Indifferent Handshake
Quiet In Voice & Posture
Asks Questions
Does Not Make Statements
Tends to Lean Back
Firm Handshake
Aggressive
Tone Changes In Voice
Quick / Clear
Makes Statements
Tends to Lean Forward
Infrequent Eye Contact
Poker Faced
Acts With Caution
Wants Facts / Details
Limited Hand Use
No Small Talk
213. ASK TELL
PEOPLE
TASK
Analytical Driver
Amiable Expressive
Indifferent Handshake
Quiet In Voice & Posture
Asks Questions
Does Not Make Statements
Tends to Lean Back
Great Eye Contact
Animated / Facial Expressions
Smiles / Nods / Frowns
Little Effort For Facts
Hands Free / Palms Open Up
Shares Personal Feelings
Firm Handshake
Aggressive
Tone Changes In Voice
Quick / Clear
Makes Statements
Tends to Lean Forward
Infrequent Eye Contact
Poker Faced
Acts With Caution
Wants Facts / Details
Limited Hand Use
No Small Talk
214. Analytical Driver
Amiable Expressive
THE WAY THEY TALK
• STATES & COMMANDS
• DIRECT ASSERTION
• STATES & COMMANDS
• DIRECT ASSERTION
• ENQUIRES
• INDIRECT ASSERTION
• ENQUIRES
• INDIRECT ASSERTION
215. Analytical Driver
Amiable Expressive
TONE OF SPEECH
• LOUDER
• USES VOICE TO EMPHASIZE
POINTS
• QUIETER
• DOES NOT VARY VOICE
MUCH
• LOUDER
• USES VOICE TO EMPHASIZE
POINTS
• GETS EASILY EXCITED
• QUIETER
• DOES NOT VARY VOICE
MUCH
216. Analytical Driver
Amiable Expressive
LISTENING PATTERN
• POOR LISTENER
• CONTROLS CONVERSATION
• INTERUPTS
• SUMMARIZES
• LISTENS – BUT DOESN’T
LOOK LIKE THEY ARE
• LISTENS
• REACTS TO WHAT YOU SAY
• TALKS A LOT
• GOOD LISTENER
• REACTS TO WHAT YOU SAY
• CARES
217. WHEN DEALING WITH
DRIVER
DO’S:
•
FOCUS
ON
PRESENT
•
BE
BRIEF
•
SHORT-‐TERM
RESULTS
•
GIVE
OPTIONS
•
LET
THEM
“FEEL”
IN
CONTROL
DONT’S:
•
FOCUS
ON
FUTURE
•
GIVE
TOO
MUCH
INFO
•
BE
AMBIGUOUS
•
GET
PERSONAL
•
BACK
DOWN
218. WHEN DEALING WITH
EXPRESSIVE
DO’S:
•
FOCUS
ON
FUTURE
•
TELL
STORIES
•
SEEK
THEIR
INPUT
•
COMPLIMENT
THEM
•
ENCOURAGE
CREATIVITY
DONT’S:
•
GET
STRAIGHT
DOWN
TO
BIZ
•
DWELL
ON
DETAILS
•
BE
IMPATIENT
WITH
TANGENTS
•
BE
TOO
SERIOUS
•
PUT
DOWN
ENTHUSIASM
219. WHEN DEALING WITH
AMIABLE
DO’S:
•
FOCUS
ON
TRADITION
•
BE
FLEXIBLE
•
BE
PERSONAL
•
ALLOW
TIME
TO
“FEEL
GOOD”
•
EMPHASIZE
TEAM
APPROACH
DONT’S:
•
PUSH
FOR
TOO
MUCH
DETAIL
•
HURRY
THEM
•
BE
COOL
OR
IMPERSONAL
•
CONFRONT
•
ATTACK
220. WHEN DEALING WITH
ANALYTICAL
DO’S:
•
FOCUS
ON
PAST,
PRESENT
&
FUTURE
•
TALK
FACTS
•
FOCUS
ON
DETAILS
•
TELL
EXACTLY
WHAT
YOU
WILL
DO
•
ALLOW
TIME
TO
PONDER
•
ASSURE
THEY
ARE
RIGHT
DONT’S:
•
BE
VAGUE
OR
ILLOGICAL
•
BE
INTOLERANT
OF
DETAILS
•
OVERLOOK
THE
PAST
•
RUSH
•
BE
OVERLY
CASUAL