Presented at the 2012 Northeast Arc User Conference in Rockport, Maine, November 13, 2012. Abstract: ArcGIS Online provides some simple ways to rapidly build a mobile-accessible environment for an organization. This presentation will provide examples of how the Town of Amherst is using ArcGIS Online to enable mobile data collection, a better web mapping presence and more outreach to constituents.

1. Taking Advantage of ArcGIS Online
to Push a Mobile Agenda
(why I’m an ArcGIS Online Fanboy)
Michael Olkin
GIS Administrator
Town of Amherst, MA
www.amherstma.gov/maps
olkinm@amherstma.gov

2. Some of our goals for mobile
• Use simple interfaces
• Avoid programming whenever possible
• Aim for platform independence

3. Harnessing ArcGIS Online
• Amherst’s Approach
– Web Maps on ArcGIS Online
• Mostly using Amherst’s ArcGIS for Server Services
• Some Hosted Feature Services
– ArcGIS App for iOS/Android/Windows Phone
• Helps us to avoid developing custom apps for any of
these platforms.

4. The ArcArsenal
• ArcGIS for Desktop
• ArcGIS for Server / ArcSDE
• ArcGIS (for?) Online Organizational Subscription
– Web Maps
– Feature Services
• ArcGIS Mobile App for iOS / Android /
Windows Phone

5. Editable Mobile Map Setup Steps
• Design your feature class(es)
– Domains / Subtypes? Attachments? Edit Tracking?
• Compose a map in ArcMap & share as a service
– On local ArcGIS Server or as a hosted feature
service
• Create ArcGIS Online Webmap
– Set up popups & editing preferences
– Share with appropriate groups

6. Primer: Sharing Feature Services

7. Sharing as a Service from ArcMap

8. Hosted Service Setup

9. Hosted Service Setup

10. Hosted Service Setup

11. Hosted Service Setup

12. Hosted Feature Service

13. Hosted Feature Service

14. Hosted Feature Service Security

15. Hosted Feature Service

16. Hosted Feature Service

17. AGS Feature Service

18. AGS Feature Service

19. AGS Service Security

20. AGS Service Security
Additional login
necessary for end users:
This is your own local
domain or AGS security,
which is separate from
ArcGIS Online.

21. Enabling Feature Access on an AGS Svc

22. Enabling Editing in your Web Map

23. Amherst Example Mobile Maps
• Secured Staff Maps with Editable Features
– Storm Damage Tracking
– Street Tree Management & Maintenance
– Invasive Species Inventory
– Work Order Management
– Water / Sewer / Drain Maps
• Publicly Accessible Maps
– Trails & Conservation Land Maps
– Parking

24. Storm Damage Tracking
• Initiated on October 29th for Hurricane Sandy
– Hosted Feature Service
– Setup in <1 hour
– Field observations with iPads by Engineering Staff
– Available at the EOC as a “live” web map
– Used during cleanup in days after the storm
– Used for federal roadway cleanup reimbursements

25. Storm Damage Tracking

26. Storm Damage Tracking

27. Storm Damage Tracking

28. Storm Damage Tracking

29. Storm Damage Tracking

30. Storm Damage Tracking
EOC “Live” event tracking map

31. Storm Damage Tracking
EOC “Live” event tracking map

32. Storm Damage Tracking
EOC “Live” event tracking map

33. Street Tree Management
• Add Planned New Plantings
• Update Inventory Info
• Attach Photos

34. Street Tree Management
• Add Planned New Plantings
• Update Inventory Info
• Attach Photos

35. Invasive Species Inventory
A volunteer effort on Amherst Conservation Areas
conducted by a college student, Summer 2012

36. Work Order Management
Cartegraph Work Orders from the field

37. Work Order Management
Close Out Work Orders from the field

38. Utility System Maps

39. Utility System Maps

40. Trails & Conservation Land

41. Parking

42. Parking

43. Take Our Maps With You
www.amherstma.gov/mmaps

44. Take Our Maps With You
Search for “Amherst”
in the ArcGIS App

45. Upcoming Projects
• Sign Inventory
• Trail Obstruction Reporting
• Roadway Painting Tracking

46. Trail Obstruction Reporting

47. Trail Obstruction Reporting

48. Taking Advantage of ArcGIS Online
to Push a Mobile Agenda
(why I’m an ArcGIS Online Fanboy)
Michael Olkin
GIS Administrator
Town of Amherst, MA
www.amherstma.gov/maps
olkinm@amherstma.gov