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SMART Sales System - Module 8: Voicemail

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SMART Sales System - Module 8: Voicemail

  1. 1. Voicemail Strategy
  2. 2. Module 1: Introduction to SMART Module 2: Consultative Selling Module 3: Building Your Consultative Sales Message Module 4: Creating Sales Scripts, Emails, Voicemails, and Objection Responses Module 5: Managing the Sales Process Module 6: Cold Calling Module 7: Cold Emailing Module 8: Voicemail Strategy Module 9: Prospecting Cadence Module 10: Dealing with Objections Module 11: Getting Around Gatekeepers Module 12: Qualifying the Prospect Module 13: Closing Module 14: Networking Module 15: Prospecting on LinkedIn Module 16: Improving Mental Strength
  3. 3. Prospect Gatekeeper Voicemail
  4. 4. Voicemail Tips Creating Your Voicemail Messages Voicemail Message Examples
  5. 5. Understand the Prospect Prospects are often away from their desks Get a lot of voicemails from salespeople Will not listen to many of their messages Prospects do not call salespeople back
  6. 6. Six Reasons Why Prospects Do Not Call Back 1. The prospect is too busy to return the call. 2. The prospect is not interested (yet). 3. The prospect has a certain level of ego. 4. The prospect assumes the salesperson will call back again. 5. The prospect intends to call the salesperson back but forgets to. 6. The prospect does not listen to the message.
  7. 7. Leave a Voicemail or Not? DNLVM LVM • It can save a lot of time • You can make more dial • You can call more frequently • It is an additional way to deliver your message
  8. 8. When to Leave Voicemail Messages LVM DNLVM DNLVM DNLVM DNLVM LVM DNLVM DNLVM DNLVM DNLVM 1 Week No Calls 1 Week 1 Week
  9. 9. Focus on the Right Goal
  10. 10. 1. Improve your mindset 2. Prevent you from moving on prematurely Change Your Expectations
  11. 11. 1. Don’t create noncompliance 2. Maintain control 3. Don’t give prospect a task Don’t Ask for Call Back
  12. 12. 1. Reinforces your message 2. Easier for prospect to save info 3. Easier for prospect to reply Send VM Follow-Up Email
  13. 13. Voicemail Tips Creating Your Voicemail Messages Voicemail Message Examples
  14. 14. Product Selling Consultative Selling Company Product Features Benefits Goal: Decision Value Pain Points Questions Product Company Name Drop Goal: Next Step in Process
  15. 15. VALUE POINTS • Increase the revenue generated through their website • improve website conversion rates • Increase website traffic TARGET BUYER Small businesses PRODUCT Web design services FEATURES • Design and build websites • Graphic design • Copywriting PAIN POINTS • Need to generate more revenue through the website • Website visitors are not converting to customers • There is a need to increase website traffic PAIN QUESTIONS • How important is it to get more revenue out of your website traffic? • How important is it for you to improve your website conversion rates? • Do you need to increase website traffic and visitors? CURRENT STATE • Do you currently have a website? • Are you currently working with a web design agency? • What CMS platform is your website built on? • Do you have internal web design resources? • When does your current agreement expire? • How many different websites do you currently have? • When was the last time you refreshed your website? • How much traffic are you currently getting to your website? • When was the last time you considered redoing your website? DIFFERENTIATION • We only work with accountants • We use AI to develop the optimum website layout • We guarantee results COMPANY FACTS • Won design awards 5 years • In business for 30 years • Woman owned business NAME DROP NAME DROP • We worked with an accounting firm and they needed to generate more leads online. • To solve this we helped them to redesign their website. • This helped to them to convert more traffic into leads. • This ultimately helped them to increase the amount of revenue they were generating through their website.
  16. 16. VALUE POINTS PAIN POINTS PAIN QUESTIONS CURRENT STATE NAME DROP PRODUCT Building Blocks
  17. 17. Voicemail Message Topics PRODUCT NAME DROP VALUE POINTS PAIN POINTS
  18. 18. Voicemail Tips Creating Your Voicemail Messages Voicemail Message Examples
  19. 19. Voicemail Message Hello [Prospect Name], this is [Your Name] calling from [Your Company]. The reason for my call is that we help small businesses to: (Share 1 to 3 benefits) • Increase the revenue generated through their website • improve website conversion rates • Increase website traffic I don’t know if you want to improve those areas and that is why I am reaching out. I will try you again next week. If you would like to reach me in the meantime, my number is [Your Number]. Again, this is [Your Name] calling from [Your Company], [Your Number Again]. Thank you and I look forward to talking with you soon. VALUE POINTS
  20. 20. Voicemail Message Hello [Prospect Name], this is [Your Name] calling from [Your Company]. The reason for my call is that we help small businesses with the challenges of: (Share 1 to 3 pain points) • Need to generate more revenue through the website • Website visitors are not converting to customers • There is a need to increase website traffic I don’t know if you are concerned about those areas and that is why I am reaching out. I will try you again next week. If you would like to reach me in the meantime, my number is [Your Number]. Again, this is [Your Name] calling from [Your Company], [Your Number Again]. Thank you and I look forward to talking with you soon. PAIN POINTS
  21. 21. Voicemail Message Hello [Prospect Name], this is [Your Name] and I am with [Your Company]. The reason for my call is that we worked with an accounting firm and they needed to generate more leads online. We helped them to convert more traffic into leads and this ultimately helped them to increase the amount of revenue they were generating through their website. I don't know if we can help you in the same way and that is why I am reaching out. I will try you again next week. If you would like to reach me in the meantime, my number is [Your Number]. Again, this is [Your Name] calling from [Your Company], [Your Number Again]. Thank you and I look forward to talking with you soon. NAME DROP
  22. 22. Voicemail Message Hello [Prospect Name], this is [Your Name] and I am with [Your Company]. The reason for my call is that we provide website design services and that includes: • Design and build websites • Graphic design • Copywriting Some ways that we differ are: • We only work with accountants • We use AI to develop the optimum website layout • We guarantee results I don't know if you are a good fit with what we provide and that is why I am reaching out. I will try you again next week. If you would like to reach me in the meantime, my number is [Your Number]. Again, this is [Your Name] calling from [Your Company], [Your Number Again]. Thank you and I look forward to talking with you soon. PRODUCT
  23. 23. VALUE POINTS Voicemail Follow-Up Email Subject Line: Following Up My Voicemail - [Your Company] Hello [Contact First Name], As I mentioned in a voicemail I just left you, we help small businesses to: • Increase the revenue generated through their website • improve website conversion rates • Increase website traffic I don't know if you want to improve those areas and that is why I am reaching out. Are you available for a brief 15 to 20-minute call where I can share some examples of how we have helped other small businesses to generate more leads through their website? Best Regards,
  24. 24. PAIN POINTS Voicemail Follow-Up Email Subject Line: Following Up My Voicemail - [Your Company] Hello [Contact First Name], As I mentioned in a voicemail I just left you, we help small businesses with the challenges of: • Need to generate more revenue through the website • Website visitors are not converting to customers • There is a need to increase website traffic I don't know if you are concerned about any of those areas and that is why I am reaching out. Are you available for a brief 15 to 20-minute call where I can share some examples of how we have helped other small businesses to generate more leads through their website? Best Regards,
  25. 25. NAME DROP Voicemail Follow-Up Email Subject Line: Following Up My Voicemail - [Your Company] Hello [Contact First Name], As I mentioned in a voicemail I just left you, we worked with an accounting firm and they needed to generate more leads online. We helped them to convert more traffic into leads and this ultimately helped them to increase the amount of revenue they were generating through their website. Are you available for a brief 15 to 20-minute call where I can share some examples of how we have helped other small businesses to generate more leads through their website? Best Regards,
  26. 26. PRODUCT Voicemail Follow-Up Email Subject Line: Following Up My Voicemail - [Your Company] Hello [Contact First Name], As I mentioned in a voicemail I just left you, we provide website design services and that includes: • Design and build websites • Graphic design • Copywriting Some ways we differ from other options out there are: • We only work with accountants • We use AI to develop the optimum website layout • We guarantee results Are you available for a brief 15 to 20-minute call where I can share some examples of how we have helped other small businesses to generate more leads through their website?
  27. 27. Module 1: Introduction to SMART Module 2: Consultative Selling Module 3: Building Your Consultative Sales Message Module 4: Creating Sales Scripts, Emails, Voicemails, and Objection Responses Module 5: Managing the Sales Process Module 6: Cold Calling Module 7: Cold Emailing Module 8: Voicemail Strategy Module 9: Prospecting Cadence Module 10: Dealing with Objections Module 11: Getting Around Gatekeepers Module 12: Qualifying the Prospect Module 13: Closing Module 14: Networking Module 15: Prospecting on LinkedIn Module 16: Improving Mental Strength
  28. 28. Please Like Comment Share Subscribe Thank You!!!
  29. 29. Follow Us @salesscripter / @sales_halper @salesscripter / @michael_halper @salesscripter www.linkedin.com/in/mhalper/ @sales_halper
  30. 30. SMART Sales System S M A R T ales essaging nd esponse actics
  31. 31. Sales Tools (Scripts) Call Scripts Email Messages Voicemail Scripts Objection Responses Meeting Scripts Sales Presentation Sales Message (Sales Pitch) Product Target Buyer Type Value Points Pain Points Pain Questions Name Drop Examples Sales Tactics and Processes (Tips) Cold Calling Cold Emailing Voicemail Strategy Objection Handling Dealing with Gatekeepers Meeting with Prospects Qualifying Sales Process Networking Closing Level 1 Level 2 Level 3
  32. 32. Sales Tools (Scripts) Call Scripts Email Messages Voicemail Scripts Objection Responses Meeting Scripts Sales Presentation Sales Message (Sales Pitch) Product Target Buyer Type Value Points Pain Points Pain Questions Name Drop Examples Sales Tactics and Processes (Tips) Cold Calling Cold Emailing Voicemail Strategy Objection Handling Dealing with Gatekeepers Meeting with Prospects Qualifying Sales Process Networking Closing Level 1 Level 2 Level 3
  33. 33. Sales Tools (Scripts) Call Scripts Email Messages Voicemail Scripts Objection Responses Meeting Scripts Sales Presentation Sales Message (Sales Pitch) Product Target Buyer Type Value Points Pain Points Pain Questions Name Drop Examples Sales Tactics and Processes (Tips) Cold Calling Cold Emailing Voicemail Strategy Objection Handling Dealing with Gatekeepers Meeting with Prospects Qualifying Sales Process Networking Closing Level 1 Level 2 Level 3
  34. 34. Sales Tools (Scripts) Call Scripts Email Messages Voicemail Scripts Objection Responses Meeting Scripts Sales Presentation Sales Message (Sales Pitch) Product Target Buyer Type Value Points Pain Points Pain Questions Name Drop Examples Sales Tactics and Processes (Tips) Cold Calling Cold Emailing Voicemail Strategy Objection Handling Dealing with Gatekeepers Meeting with Prospects Qualifying Sales Process Networking Closing Level 1 Level 2 Level 3
  35. 35. Sales Tools (Scripts) Call Scripts Email Messages Voicemail Scripts Objection Responses Meeting Scripts Sales Presentation Sales Message (Sales Pitch) Product Target Buyer Type Value Points Pain Points Pain Questions Name Drop Examples Sales Tactics and Processes (Tips) Cold Calling Cold Emailing Voicemail Strategy Objection Handling Dealing with Gatekeepers Meeting with Prospects Qualifying Sales Process Networking Closing Level 1 Level 2 Level 3
  36. 36. Get your copy here https://www.amazon.com/dp/0578615762
  37. 37. www.salesscripter.com

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