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Organizational Values,[object Object],How to Understand and Make Values - Valuable,[object Object],Bob Miller,[object Object],September 22, 2011,[object Object]
Introduction & Expectations,[object Object],R. W. Miller Jr. & Associates,[object Object]
R. W. Miller Jr. & Associates,[object Object],Learning Outcomes,[object Object],Are organizational values important?,[object Object],The Pros and Cons of organizational values.,[object Object],How to develop and implement organizational values.,[object Object],The results of values conflict.,[object Object]
Values,[object Object],Valuesrepresent basic convictions that- ,[object Object],	A specific mode of conduct or end-state of existence is personally or socially preferable to an opposite or converse mode of conduct or end-state of existence.,[object Object],	Value is a judgmental element of what is right, good, or desirable.,[object Object],Review dictionary definitions of values,[object Object]
60 Second Exercise,[object Object],1,[object Object],2,[object Object],3,[object Object],4,[object Object],5,[object Object],R. W. Miller Jr. & Associates,[object Object]
R. W. Miller Jr. & Associates,[object Object]
Do Values Have a Priority?,[object Object],Can you rank order your values?,[object Object],Try Paired Comparisons,[object Object],R. W. Miller Jr. & Associates,[object Object]
What Are The Pros & Cons of Organizational Values? ,[object Object],Pros:,[object Object],Cons,[object Object],.,[object Object],.,[object Object],.,[object Object],.,[object Object],.,[object Object],.,[object Object],.,[object Object],.,[object Object],.,[object Object],.,[object Object],.,[object Object],.,[object Object],.,[object Object],.,[object Object],R. W. Miller Jr. & Associates,[object Object]
Who Should Be Involved In Developing Organizational Values? ,[object Object],.,[object Object],.,[object Object],.,[object Object],.,[object Object],.,[object Object],.,[object Object],.,[object Object],R. W. Miller Jr. & Associates,[object Object]
1,[object Object],2,[object Object],3,[object Object],Individuals enter organizations with notions of what is right and wrong with which they interpret behaviors or outcomes,[object Object],Values generally influence attitudes and behavior.,[object Object],Importance of Values,[object Object],Values lay the foundation for the understanding of attitudes and motivation  because they influence our perceptions.,[object Object]
Share Some Organizational Values,[object Object],R. W. Miller Jr. & Associates,[object Object]
Wegman’s Values,[object Object],1.We care about people,[object Object],2.High standards are a way of life. We pursue excellence in everything we do,[object Object],3.We make difference in every community we serve.,[object Object],4.We respect our people,[object Object],5.We empower our people to make decisions that improve their work and benefit our customers and our company.,[object Object]
Walmart,[object Object],R. W. Miller Jr. & Associates,[object Object],Since Sam Walton founded Walmart Stores, Inc., it has always been a values-based, ethically led company. The values that guide our decisions and our leadership are the 3 Basic Beliefs:,[object Object],• Respect for the Individual,[object Object],• Service to our Customers ,[object Object],• Striving for Excellence ,[object Object]
Anyone Recognize These Core Values?,[object Object],Trustworthy,[object Object],Loyal,[object Object],Helpful,[object Object],Friendly,[object Object],Courteous,[object Object],Kind,[object Object],Obedient,[object Object],Cheerful,[object Object],Thrifty,[object Object],Brave,[object Object],Clean,[object Object],Reverent,[object Object],R. W. Miller Jr. & Associates,[object Object]
Red Lobster,[object Object],Hospitality,[object Object],Fairness,[object Object],Caring,[object Object],Respect,[object Object],Quality,[object Object],Zip,[object Object],Balance,[object Object],Fun,[object Object],R. W. Miller Jr. & Associates,[object Object]
Starbucks,[object Object],R. W. Miller Jr. & Associates,[object Object],Our Coffee,[object Object],Our Partners,[object Object],Our Customers,[object Object],Our Stores,[object Object],Our Neighborhoods,[object Object],Our Shareholders,[object Object]
Service,[object Object],Diversity,[object Object],Inclusion,[object Object],Openness to Change,[object Object],R. W. Miller Jr. & Associates,[object Object]
R. W. Miller Jr. & Associates,[object Object],?,[object Object],Respect,[object Object],Communication,[object Object],Integrity,[object Object],Excellence,[object Object]
Ethical Behavior  90%,[object Object],Commitment to Cust. 88%,[object Object],Commitment to Ees    78%,[object Object],Teamwork/Trust   76%,[object Object],Commitment to Shareholders        69%,[object Object],Honesty/Openness 69%,[object Object],Accountability        68%         ,[object Object],Social Respon.      65%,[object Object],Innovativeness       60%,[object Object],Drive to Succeed    50%,[object Object],Environ Respon.   46%,[object Object],Initiative                 44%,[object Object],Commit to Diversity   41%,[object Object],R. W. Miller Jr. & Associates,[object Object]
A Perspective on Organizational Values with Bob Miller
Constituents,[object Object],Special Interest Groups,[object Object],The Area Represent,[object Object],Lobbyists,[object Object],Values Funnel for Politicians,[object Object]
R. W. Miller Jr. & Associates,[object Object],[object Object]
 Ensuring Equal Treatment for All
 Protecting Our National Symbols
 Freedom of Speech and of the Press
 Maintaining The Sanctity and Dignity of 	Human Life
 Preserving Traditional Marriage
 Safeguarding Religious Liberties
 Preserving Americans’ Property Rights
 Supporting Native American Communities,[object Object]
Smaller Government,[object Object],Personal Accountability,[object Object],Local Decision Making,[object Object],Fiscal Discipline,[object Object],Serving the Taxpayers,[object Object],R. W. Miller Jr. & Associates,[object Object]
R. W. Miller Jr. & Associates,[object Object],Social Responsibility,[object Object],Integrity,[object Object],Advertised,[object Object],Customer Service,[object Object],Share Holder Dividends,[object Object],Profits,[object Object]

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A Perspective on Organizational Values with Bob Miller

Hinweis der Redaktion

  1. Democratic Values
  2. Erie County values