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Case Study:
  Deconstructing The Architecture
  Of A Successful Sales Presentation

                   By
Michelle Villalobos (vee - ya - low - bos)




                                             1
2
Let’s deconstruct a
successful sales process.




                            3
What it was:
  A 90-minute webinar
  called “Work & Play,
Everyday: How To Create
   a Lifestyle Business”


    Concept:
   An educational
   presentation for
our network. Test out a
 new idea... Lifestyle.

 Sales Objective:
  To introduce a new
      product: ALP



                           4
1: Introduce &
Establish Credibility




                        5
2: Prepare For The Process
& Make a Promise




                             6
start with the

WHY
                 7
3: Get Personal, Speak The Truth,
Be Authentic, Tell Stories, Engage, Relate




                                             8
9
6: Dig Into Pain Points...




                             10
7: Gain Agreement Along The Way




                                  11
then go to the

WHAT

                 12
8: Give The Answer - Big Picture




                                   13
9: Deliver VALUE. Be Generous. Establish Trust.




                                                  14
10: Provide Answers & Deliver “A-ha” Moments




                                               15
11: Remind Them WHY.




                       16
12: Did You Get Value?
                                                            Gain
                                                         Agreement!
        13: Do You Want More?

                14: Remind Them Of The Promise...

                             15: Set Up The Sale... Let Them Know!




                                                                      17
16: Build Up Anticipation
                            Testimonials




                                           18
17: Voilá!! The Reveal. Excitement.




                                      19
18: But Wait... There’s More! Offer Bonuses. Create Urgency.




                                                               20
19: Discuss VALUE First, Then PRICE.                                   Work W
                                                                                 ith Mic
                                                                       2012 Pa           helle
                                                                               cka                          ges & P
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                                                                                                            tisfactio
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                                                                                                                                       nteed)

                                                               Michell
                                                                        e
                                                               drive re helps clients &                                                      Michell
                                                                                                                                                                          Deliverin
                                                                                                                                                                                    g A-Ha
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                                                                                  lle deliv          mediat             uickly id            s
                                                                                            ers quic          e actio
                                                                                                                      n to ge     entifyin elves, their b
                                                                                                    kly, som                               g solut                 usiness
                                                                                                              etimes           ne                  ion                     es
                                                                                                                      in just o rate results. C s and facilita and their cau
                                                                                                                               ne mee               lients a               ting “a              ses to
                                                                                                                                         ting, ca                re ama            -h
                                                                                                                                                  ll or tra               zed by a moments”
                                                                             STRATE                                                                           ining se
                                                                                                                                                                        ssion.
                                                                                                                                                                                   the ide
                                                                                                                                                                                             as and
                                                                                        GIC SES
                                                            “Pick M                                SIONS
                                                                     ichelle
                                                           idea g             ’s Brain
                                                                                       ” – Con                                    WORKS
                                                         to expe
                                                                   enerati
                                                                           o
                                                                          n sessio           sultatio                                        H                             OPS, TR
                                                                  rie              n.
                                                        to dete nce the valu This is an opp
                                                                                                      n and                                                                        AINING
                                                                                                               strateg
                                                                                                                          ic                                                                            & FACIL
                                                        endea
                                                                 rmine if
                                                                          you an
                                                                                   e Mich
                                                                                          elle de
                                                                                                      ortunity
                                                                                                  livers, a      for you                              “Off Th
                                                                                                                                                              e Shelf                                          ITAT              ION
                                                               vors. Th            d she a                  nd fo                                     o              ”             Worksh
                                                       day fo          ere are             re a go                                                     ffers th
                                                               r her to          sim                 od fit fo r her                                             irteen “                      op s &
                                                       “free a            manag ply not enou                   r                                     delivere                 off-the                     Semina
                                                               dv                 e                 gh hou future                                               d, eith                  -shelf”
                                                                                                                                                                                                  progra                 rs – Mic
                                                      way to ice” that floo the tsunami                      rs in th
                                                                                                                        e
                                                                                                                                                    people
                                                                                                                                                                worldw
                                                                                                                                                                            er virtu
                                                                                                                                                                                        ally or              ms tha                 helle
                                                                                 d her in           of requ                                                                                                              t have
                                                      decide initially cons               box, So             ests fo
                                                                                                                        r
                                                                                                                                                   an es
                                                                                                                                                             t a b li s h
                                                                                                                                                                             ide. Th
                                                                                                                                                                                       ese trie
                                                                                                                                                                                                  in-perso
                                                                                                                                                                                                                n, to o            been
                                                              to conti         ult wit              this is th                                                            e d t ra                d                         ve
                                                     session           n
                                                             toward ue working to
                                                                                       h Mich
                                                                                                elle Sh       e only                               audien
                                                                                                                                                             ce will                 c k re c -and-true ses r 80,000
                                                                      future w          gether,          ould y                                                           be both               o rd s o                   sions h
                                                                                                                                                                                       educa                    y                  av e
                                                                               ork.             we will
                                                                                                         apply th
                                                                                                                   ou                                                                            ted AN o u k n o w y o
                                                                                                                                                                                                            D ente
                                                    “
                                                   A-Ha!”                                                            is                                                                                                 rtained u r
                                                                Session                                                                         You: Th                                                      Price: $            .
                                                 session                                                               Price: $                             e Onlin                                                       3750 &
                                                                              – This is                                           250           Stop Dro                e Brand                                                    up
                                                              in whic                        a com                                                           wning
                                                proprie                   h Mich                       prehen                                  Comm                      In Busin
                                                           tary str                     elle ta                  sive str                                 unicate                   ess Ca
                                                                       ategic                                               ategic
                                                strateg
                                                          ic obje                 discove kes you thro                                        You’re                    Powerf
                                                                                                                                                                                   ully (Wit
                                                                                                                                                                                              rds
                                               and M                  ctive to                 ry mod                   ugh h                            Not Cra                               hout Be
                                                         ichelle                  obtain                  el. You                 er         If They                   zy... It’s                         ing A B
                                                                      guaran                  by                      ch                                Don’t L                    Just Yo
                                               don’t
                                                        pay).                    tees yo the end of th oose 1                                Persona                OVE It,                   ur Perso
                                                                                                                                                                                                        nality T
                                                                                                                                                                                                                      itch)
                                              include               Examp                     u will a               e sessio                            lity Mark              It’s Just                            ype
                                                         d: “ide             les of                      chieve                  n,                                     eting 1             SPAM
                                              genera                 nti                   strate                   it (or y                Premiu                                01
                                                        tion so fy new reven gic objectiv                                      ou
                                                                                                                                           Netwo
                                                                                                                                                       m Pricin
                                                                                                                                                                   g For P
                                             m e d ia               urces,”                    ue stre               es hav                           rking RO                 rofit
                                                         for ou                  “fig                   ams                     e
                                             archite                  r b u s in ure out how ,” “find lead                                 The Pe
                                                                                                                                                     rfect 1
                                                                                                                                                                   CKS!
                                                      cture fo                    e s s ,” “                 to use
                                             marketi
                                                      ng plan
                                                                    r our n
                                                                             ew bu             map
                                                                                                        out a            social               10 Minu 0 In Sales: The
                                                                   ,”                     sine                      w e b s it                             tes & 1                     First 10
                                            a phon                                                                                        Your Ne                     0 Days                     Second
                                                      e call b and so on. Y ss,” “create a                                     e                      twork Is                    Later                      s, The N
                                            objecti               efore th                 ou and                    referral            * Make                   Your Ne                                                 ext
                                                    ve and                   e “A-Ha                  Michell                                        Them B                     t WORT
                                                                a follow                    ” sessio            e will ha                                       EG: Ho                     H
                                                                             up call                  n to es               ve              Seducin                         w To S
                                                                                                                tablish                                  g (With
                                                                                           to ens                         the           * Work                        Your Irre top Selling & S
                                                                                   Price fo ure satisfactio                                        & Play                          sistible                ta
                                                                          Price fo              r ind                   n.             * Doub                Every D                          Persona rt
                                          Mivista                                      r busine ividuals = $1,5                                   le Your
                                                                                                                                                             Prices &
                                                                                                                                                                          ay... Bu
                                                                                                                                                                                     ilding a            l Brand
                                                                                                                                                                                                                      )
                                                     WOW”                                          sses = $               0
                                         compre                   Session                                     2,500 & 0                                                     Hav e C              LIFESTY
                                                                                                                                                                                        lients Lin          LE Busin
                                                   hensive                     – The W                                   up                                                                         ed Up                ess
                                         which y                s                            OW is a
                                                  ou cho trategic sessio                                 longer,
                                                                                                                                                              * Delive
                                                                                                                                                                           red wit                              To Pay
                                         With th             ose                         n than                     more                                                              h partn
                                                  e WOW 3 strategic a                                the “A                          Custom                                                      er
                                        written                  you ca               nd/or ta                 -Ha!”,                              Worksh
                                                  follow-u                  n opt                  ctical o              in
                                        additio               p repo                      to add             bjective               or idea                    ops – H
                                                na                       rt with                                         s.                      that yo                     av e a
                                       receive l ideas, sugg                          the se           a co
                                                                                                 ssion re mplete
                                                                                                                                    will de
                                                                                                                                              sign a
                                                                                                                                                             u don’t
                                                                                                                                                                           see he
                                                                                                                                                                                       specific
                                                                                                                                                                                                    problem
                                                 a follow               estions                                                    objecti               nd bu                        re? Mic                     , issue
                                       ensure                -up co                 and re                  sults p                          ves. Gu               ild a p
                                               satisfac                 nsultati               source                 lus                                                        rogram           helle V
                                                          tion.                    on to re              s. You                                          arante                                               illalobo
                                                                                                 view re          also            Meetin                            ed.                       to ach                      s
                                                                                                           sults an                          g Facil                                                    ieve y
                                                                                                                       d                                                                                             our
                                                       Price fo             Pric                                                  Michell                 itation                                   Price: $
                                                                                                                                                                                                                 4,950
                                                                   r individ e for individua                                     facilita
                                                                                                                                            e wro
                                                                                                                                                      te the
                                                                                                                                                                        & Brain
                                                                                                                                                                                     stormin
                                                                              uals wit                  ls = $2,5                         tion (lite                manua                        g Sess
                                                Price fo           Price                   h write                 00           your m                 rally! d                  l on c                      ions – 
                                                           r busine for businesse                    -up = $                              ee                      ownloa                     reative
                                                                       sses wit                 s = $4,5 3,500                 your m ting both eff                            d it he
                                                                                                                                                                                          re)           meetin
                                                                                  h write                 00 & up                         eeting                   ective                                             g
                                                                                              -up: $5
                                                                                                       ,500 &                  a prog                goals,                    AND fu and can mak
                                                                                                                 up                      ram ta                 prioritiz                  n. She                    e
                                                                                                                                                   ilored to                e yo                     will
                                                                                                                                                                the outc ur issues and define
                                                                                                                                                                               omes y                  prepare
                                                                                                                                                                                           ou nee
                                                      www.M                                                                                                                                          d.
                                                                  ichelleV                                                                                                                Price: $
                                                                              illalobo                                                                                                              2,500/d
                                                                                           s.com |                                                                                                               ay
                                                                                                       MIVIST
                                                                                                                   A Delive
                                                                                                                              ring A-
                                                                                                                                          Ha! Mo
                                                                                                                                                     ments
                                                                                                                                                                | (8 8 8 )
                                                                                                                                                                            531-383
                                                                                                                                                                                         0




                                                                                                                                                                                                                                                21
20: Assume The Risk.




                       22
21: Ask For The Sale.




                        23
22: Reinforce The Purchase.




                              24
Results

• 62% Close Rate (on the webinar)
• 5% Cancel Rate (thus far)



                                    25

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"Case Study: Deconstructing a Sales Pitch" by Michelle Villalobos

  • 1. Case Study: Deconstructing The Architecture Of A Successful Sales Presentation By Michelle Villalobos (vee - ya - low - bos) 1
  • 2. 2
  • 4. What it was: A 90-minute webinar called “Work & Play, Everyday: How To Create a Lifestyle Business” Concept: An educational presentation for our network. Test out a new idea... Lifestyle. Sales Objective: To introduce a new product: ALP 4
  • 5. 1: Introduce & Establish Credibility 5
  • 6. 2: Prepare For The Process & Make a Promise 6
  • 8. 3: Get Personal, Speak The Truth, Be Authentic, Tell Stories, Engage, Relate 8
  • 9. 9
  • 10. 6: Dig Into Pain Points... 10
  • 11. 7: Gain Agreement Along The Way 11
  • 12. then go to the WHAT 12
  • 13. 8: Give The Answer - Big Picture 13
  • 14. 9: Deliver VALUE. Be Generous. Establish Trust. 14
  • 15. 10: Provide Answers & Deliver “A-ha” Moments 15
  • 16. 11: Remind Them WHY. 16
  • 17. 12: Did You Get Value? Gain Agreement! 13: Do You Want More? 14: Remind Them Of The Promise... 15: Set Up The Sale... Let Them Know! 17
  • 18. 16: Build Up Anticipation Testimonials 18
  • 19. 17: Voilá!! The Reveal. Excitement. 19
  • 20. 18: But Wait... There’s More! Offer Bonuses. Create Urgency. 20
  • 21. 19: Discuss VALUE First, Then PRICE. Work W ith Mic 2012 Pa helle cka ges & P (All Pac kages 1 00% Sa ric ing MIVIST tisfactio n Guara nteed) Michell e drive re helps clients & Michell Deliverin g A-Ha A e Villalo ! Mome venues . Her g teams (vee-y bos www.M nts that en reatest sell, ma a - lo w - ichelleV able c stre rket an bos) illalobo solution lien d s Miche ts to take im ngth lies in q promote them s.com lle deliv mediat uickly id s ers quic e actio n to ge entifyin elves, their b kly, som g solut usiness etimes ne ion es in just o rate results. C s and facilita and their cau ne mee lients a ting “a ses to ting, ca re ama -h ll or tra zed by a moments” STRATE ining se ssion. the ide as and GIC SES “Pick M SIONS ichelle idea g ’s Brain ” – Con WORKS to expe enerati o n sessio sultatio H OPS, TR rie n. to dete nce the valu This is an opp n and AINING strateg ic & FACIL endea rmine if you an e Mich elle de ortunity livers, a for you “Off Th e Shelf ITAT ION vors. Th d she a nd fo o ” Worksh day fo ere are re a go ffers th r her to sim od fit fo r her irteen “ op s & “free a manag ply not enou r delivere off-the Semina dv e gh hou future d, eith -shelf” progra rs – Mic way to ice” that floo the tsunami rs in th e people worldw er virtu ally or ms tha helle d her in of requ t have decide initially cons box, So ests fo r an es t a b li s h ide. Th ese trie in-perso n, to o been to conti ult wit this is th e d t ra d ve session n toward ue working to h Mich elle Sh e only audien ce will c k re c -and-true ses r 80,000 future w gether, ould y be both o rd s o sions h educa y av e ork. we will apply th ou ted AN o u k n o w y o D ente “ A-Ha!” is rtained u r Session You: Th Price: $ . session Price: $ e Onlin 3750 & – This is 250 Stop Dro e Brand up in whic a com wning proprie h Mich prehen Comm In Busin tary str elle ta sive str unicate ess Ca ategic ategic strateg ic obje discove kes you thro You’re Powerf ully (Wit rds and M ctive to ry mod ugh h Not Cra hout Be ichelle obtain el. You er If They zy... It’s ing A B guaran by ch Don’t L Just Yo don’t pay). tees yo the end of th oose 1 Persona OVE It, ur Perso nality T itch) include Examp u will a e sessio lity Mark It’s Just ype d: “ide les of chieve n, eting 1 SPAM genera nti strate it (or y Premiu 01 tion so fy new reven gic objectiv ou Netwo m Pricin g For P m e d ia urces,” ue stre es hav rking RO rofit for ou “fig ams e archite r b u s in ure out how ,” “find lead The Pe rfect 1 CKS! cture fo e s s ,” “ to use marketi ng plan r our n ew bu map out a social 10 Minu 0 In Sales: The ,” sine w e b s it tes & 1 First 10 a phon Your Ne 0 Days Second e call b and so on. Y ss,” “create a e twork Is Later s, The N objecti efore th ou and referral * Make Your Ne ext ve and e “A-Ha Michell Them B t WORT a follow ” sessio e will ha EG: Ho H up call n to es ve Seducin w To S tablish g (With to ens the * Work Your Irre top Selling & S Price fo ure satisfactio & Play sistible ta Price fo r ind n. * Doub Every D Persona rt Mivista r busine ividuals = $1,5 le Your Prices & ay... Bu ilding a l Brand ) WOW” sses = $ 0 compre Session 2,500 & 0 Hav e C LIFESTY lients Lin LE Busin hensive – The W up ed Up ess which y s OW is a ou cho trategic sessio longer, * Delive red wit To Pay With th ose n than more h partn e WOW 3 strategic a the “A Custom er written you ca nd/or ta -Ha!”, Worksh follow-u n opt ctical o in additio p repo to add bjective or idea ops – H na rt with s. that yo av e a receive l ideas, sugg the se a co ssion re mplete will de sign a u don’t see he specific problem a follow estions objecti nd bu re? Mic , issue ensure -up co and re sults p ves. Gu ild a p satisfac nsultati source lus rogram helle V tion. on to re s. You arante illalobo view re also Meetin ed. to ach s sults an g Facil ieve y d our Price fo Pric Michell itation Price: $ 4,950 r individ e for individua facilita e wro te the & Brain stormin uals wit ls = $2,5 tion (lite manua g Sess Price fo Price h write 00 your m rally! d l on c ions –  r busine for businesse -up = $ ee ownloa reative sses wit s = $4,5 3,500 your m ting both eff d it he re) meetin h write 00 & up eeting ective g -up: $5 ,500 & a prog goals, AND fu and can mak up ram ta prioritiz n. She e ilored to e yo will the outc ur issues and define omes y prepare ou nee www.M d. ichelleV Price: $ illalobo 2,500/d s.com | ay MIVIST A Delive ring A- Ha! Mo ments | (8 8 8 ) 531-383 0 21
  • 22. 20: Assume The Risk. 22
  • 23. 21: Ask For The Sale. 23
  • 24. 22: Reinforce The Purchase. 24
  • 25. Results • 62% Close Rate (on the webinar) • 5% Cancel Rate (thus far) 25