Parallels Between Lean Startups and Lean Hospitals

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Mark Graban

My "ignite" talk from the 2012 Lean Startup Conference... see video here: http://www.youtube.com/watch?v=70OXsRL3CiI

Business

Parallels Between  
Lean Startups and  
Lean Hospitals"
@MarkGraban"

Healthcare $$ as % of GDP"
20!

15!

10!

5!

0!
1960! 1970! 1980! 1990! 2000! 2010!

Traditional Hospital Design Process"
Pre-
Design!
Design
Team!

Consultants!

Builder!

Current State Observation"
Patient Needs Assessment"
Strategic Plan"

Staff &" Hospital "
Patient Feedback" Prototypes"
Outcomes"

Lean Integrated Project Delivery"

Owner!

Builder! Architect!

FASTER! 3.5 months (20%)"
SMALLER! 34k sq ft (20%)"
CHEAPER! $6.7M (17%)"

# of Recorded Kaizens!
5,000 !
4,000 !
3,000 !
2,000 !
1,000 !
- !
2007! 2008! 2009! 2010! 2011

No waiting!

No waste!

Zero harm!
@MarkGraban!

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Parallels Between Lean Startups and Lean Hospitals

1. Parallels Between   Lean Startups and   Lean Hospitals" @MarkGraban"

3. Healthcare $$ as % of GDP" 20! 15! 10! 5! 0! 1960! 1970! 1980! 1990! 2000! 2010!

6. Traditional Hospital Design Process" Pre- Design! Design Team! Consultants! Builder!

10.

11. Current State Observation" Patient Needs Assessment" Strategic Plan" Staff &" Hospital " Patient Feedback" Prototypes" Outcomes"

12.

13.

14. Lean Integrated Project Delivery" Owner! Builder! Architect!

15. FASTER! 3.5 months (20%)" SMALLER! 34k sq ft (20%)" CHEAPER! $6.7M (17%)"

16.

17.

18. IDEA! TO DO! DOING! DONE!

19. # of Recorded Kaizens! 5,000 ! 4,000 ! 3,000 ! 2,000 ! 1,000 ! - ! 2007! 2008! 2009! 2010! 2011

20. No waiting! No waste! Zero harm! @MarkGraban!