2. • Wikis
• Social Networking
• Advertising
• Crowdsourcing
Previously known for:
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Collaboration and location-based services
Now:
Changing Government-Citizen Interaction
3. 2
Applied to platforms
• Allows governments to clarify procedures and
encourage citizen input
• Allows citizens to effectively catalyze change in
their communities
4. Bringing Mobile to Main Street
PublicStuff’s platform helps local governments turn civic inquiries into tangible
community improvements by enabling residents to connect to their representatives
through their laptops, mobile phones and tablets.
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5. Examples
Potholes
Suspicious Activity
Dangerous Conditions
Abandoned Vehicles
Report Issues
Services for residents
Access Information
Examples
Request Status
City Event Calendars
Business Incentive Information
Real time updates (e.g. traffic, natural disasters)
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6. Tools for City Staff
Notify citizens on request status
Delegate workflow &tasks to your staff
Connect with residents to collect
additional details on requests
ESRI integration
Import and sync multiple mapping layers
Custom reports allow for data driven decision
making
Custom reporting tools
Report resident engagement levels or
city staff response times
Accurate and relevant data
Workflow Tools Data & Analytics Mapping
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PublicStuff is a digital communications system that provides the easiest, most efficient way for city representatives to interact with their communities to improve access to city services. More than 200 cities nationwide are using PublicStuff’s cloud-based self-service platform because it’s quick to deploy, highly customizable and helps them achieve an average 92.2 percent resolution rate on service requests.