The document discusses process integration and provides tips for establishing harmony between different process areas within a company. It recommends that companies create harmonization between separate teams handling different processes like sales, finance, and warehousing. It suggests controlling "gates" where processes interact, leading with finance as the primary process, using cost structures to ensure integration, visualizing interfaces through maps, and having subject matter experts regularly review integration across areas.

1. Process Integration
Mehmet Ziya Ozudogru
Process Coordinator,PMP
Mehmet Ziya Ozudogru, Process Coordinator, PMP 1
mehmet.ozudogru@live.com

2. Create harmonization!
 Companies usually create separate teams to deal with
process areas like, sales, finance, cost controlling
warehousing and delivery
 These teams tend to create a closed loop within, causing
lack of harmonization between process areas of each.
 Your primary objective should be establishing the
harmony to ensure information flow within the company.
 Following points may help you on this.
Mehmet Ziya Ozudogru, Process Coordinator, PMP 2
mehmet.ozudogru@live.com

3. Control Your Gates!
 Every combination of process areas have gates to deal
with outside world. These are usually the first or last
points or results of a certain process
 For example. Billing, delivery, goods issue, scrapping are
good examples to last point gates.
 Goods receipt, incoming invoice booking, creating incoming
delivery are good examples to starting gates.
 Any re-work, correction (like cancel of invoices, reversal
of goods issues) are mostly due to disintegration with a
different process area. Hence they are very good hints
where to start work with.
Mehmet Ziya Ozudogru, Process Coordinator, PMP 3
mehmet.ozudogru@live.com

4. Lead by the finance!
 Don’t forget you are working for a commercial company
whose scorecard is the financial results
 So while determining the interfaces start with your finance
module first.
 Determine first-tier (Cost, Sales, Material Management
etc..) & second-tier relationships ( Quality, Warehouse
etc) of other process areas with finance.
 Start working with above order.
Mehmet Ziya Ozudogru, Process Coordinator, PMP 4
mehmet.ozudogru@live.com

5. Control Your Cost Structure!
 Your costing, cost structure is a perfect way to ensure
your harmonization.
 Any of lack integration causes
 Incorrect cost calculation
 Estimate distribution of costs instead of actual costs.
 User your costing structure to correct the integration.
 Right Process = Correct Costing.
Mehmet Ziya Ozudogru, Process Coordinator, PMP 5
mehmet.ozudogru@live.com

6. Visualize the interfaces!
 Prepare an interface map between process areas to
guides you.
 This map should visualize your interfaces & their
elements.
 Mind mapping software tools are great for this
visualization..
Mehmet Ziya Ozudogru, Process Coordinator, PMP 6
mehmet.ozudogru@live.com

7. Keep an eye on!
 Train your subject matter experts to always keep an eye
on with other areas and be sure they are aware of what’s
going on
 They must know the effects or their action in following
steps.
 Make sure they make regular reviews and at least gather
a monthly meeting of all SMEs.
Mehmet Ziya Ozudogru, Process Coordinator, PMP 7
mehmet.ozudogru@live.com

8. THANK YOU!
Mehmet Ziya Ozudogru
Process Coordinator, PMP
mehmet.ozudogru@live.com
Mehmet Ziya Ozudogru, Process Coordinator, PMP 8
mehmet.ozudogru@live.com