18. Typical Sequence of Phases in a Project Life Cycle Inputs Phases Project Management Outputs Project Deliverables INITIAL INTERMEDIATE FINAL Product Charter Scope Statement Idea Project Management Team Plan Baseline Progress Acceptance Approval Handover DREAMSOFT (M) SDN BHD
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Hinweis der Redaktion
Where an Agency, Division or Business Unit has a number of projects, the Project Review and Closure Report can be used as a tool to measure success and inform other future projects.
It is very important to solicit feedback from the Project Team. Because they have a different point of view from that of Customers and Consumers, Project Team members provide an “inside look” at the way the project was executed. They are also an important resource for communicating lessons learned and best practices.
It is very important to solicit feedback from the Project Team. Because they have a different point of view from that of Customers and Consumers, Project Team members provide an “inside look” at the way the project was executed. They are also an important resource for communicating lessons learned and best practices.
Instructor Say The project manager plays an important role during project close-out. The project manager should: Ensure that all project deliverables have been completed and formally accepted by the customer. Determine if the measurable success indicators were achieved. Conduct project close-out meetings, both internal and external. Write the final project report. Document and share lessons learned. Transition Let’s take a closer look at what’s involved.
Instructor Say Measuring Project Success Before your final meeting with the customer, you need to check that the customer’s needs have been met. Check the deliverables against the project’s measurable success indicators. For many projects you will deliver some of the project elements before the close-out phase. If so, review that those deliverables met the specifications and the measurable success indicators. Also for many projects, the success of the project will not be determined until long after the close of the project. For example, the success of an automotive part, as specified by the success indicators, won’t be evident until after that part is in regular production and is being used on the road.
Instructor Say Sometimes it’s advantageous to have an informal close-out meeting with your project team members. Brainstorm as to what went right with the project. Brainstorm as to what went wrong with the project. Request ideas for improvements. Request ideas for ensuring that what went right happens again. Transition Document the results of this meeting as lessons learned and be sure to include them in the final project report.
Instructor Say This is a typical close-out meeting agenda: Review project statement of work. Review actual deliverables and show how project met its measurable success indicators. Summarize what was done well. Identify areas for improvement. Request recommendations to aid in improvement. Determine whether any additional tasks are required to complete the project. Documentation Implementation or production of project deliverables
Instructor Say List additional tasks, responsible person, and due date. Document lessons learned for project notebook. Make project notebook available to appropriate personnel for future projects. Evaluate subcontractor performance. This meeting is also an excellent forum to recognize key contributors to the project’s success.
Instructor Say In order to make lessons more readily accessible, some organizations store final project reports in an electronic data base. Another way to share lessons learned is to modify the project management process through the implementation of continuous improvement recommendations.