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4 steps to plan and navigate your digital transformation

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New technologies like cloud computing, big data, social media, and mobile applications are changing the way companies do business. Customers now have multiple ways of purchasing, and endless possibilities to find the best products online.
This power shift to customers has led to an unprecedented competitive pressure. But the digital era also means new opportunities generating new revenue streams.

How to be on the winning side of digital disruption?

Check out this infographic that describes a pragmatic approach to drive the change and foster IT and business transformation.

Learn more at www.mega.com/en

Veröffentlicht in: Business
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4 steps to plan and navigate your digital transformation

  1. 1. learnmoreatmega.com MEGAInternationalisaglobalsoftwarefirm helpingcompanies manageenterprisecomplexitybygivingthem aninteractiveview oftheiroperations.   New technologieslikecloudcomputing,big data,socialmedia,and mobileapplications are changing the way companies do business.Customershavenowmultipleways ofpurchasing,andendlesspossibilitiestofind thebestproductsonline. This powershiftto customers has led to ananunprecedentedcompetitivepressure.But thedigitaleraalsomeansnewopportunities generatingnewrevenuestreams. 4 STEPS TOPLANANDNAVIGATEYOUR DIGITALTRANSFORMATION BEONTHEWINNINGSIDEOFDIGITALDISRUPTION! Leveragedigitaltechnologiestoimproveyourcustomerexperience andyourbusinessperformance. 53% 53%higherrevenuegrowth ratesfororganizations activelyusingmobile technology.1 63%ofsurveyedcompanies plantoimprovetheironline customerexperienceinthe comingyear.2 63% Mapcurrentcapabilities Identify,assesstransformationdrivers Defineobjectivesandtransformation stages Determinenewcapabilitiesforeach transformationstage BuildandcommunicatethestrategyBuildandcommunicatethestrategy roadmap Decidefuturedirectionby capturingdriversofchange andcompanystrategy Mapcustomerjourney Ratecustomersatisfactionateach touchpoint Designnewprocessesby incorporatingend-to-endcustomer experience Improveyourbusinessprocesses byintegratingcustomer experience MapandassessITportfolio IdentifyrequiredITtransformation initiatives CompareITtransformation scenariosbasedonbusiness outcome BringvisibilityintoyourITsystems andplanthechange IdentifyriskstiedtoprocessesandIT Assessriskcriticalitybasedon businessimpact Definepreventivecontrols Capturecompany strategy Planbusiness transformation PlanIT transformation Mitigate transformationrisks Managerisksbyevaluating theirimpactandlikelihood 01 02 03 04

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