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Postup - Growing Revenue with Content Walls, Registration and Newsletters

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Postup - Growing Revenue with Content Walls, Registration and Newsletters

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In this presentation, Tony D'Anna from PostUp will unpack the strategy of paywalls, showing how to move beyond a one-size fits approach, and the strategic role of email signup in driving premium subscriptions and user lifetime value.

In this presentation, Tony D'Anna from PostUp will unpack the strategy of paywalls, showing how to move beyond a one-size fits approach, and the strategic role of email signup in driving premium subscriptions and user lifetime value.

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Postup - Growing Revenue with Content Walls, Registration and Newsletters

  1. 1. GROWING REVENUEWith Content Walls, Registration, and Newsletters
  2. 2. 2 About PostUp The leader in email platform technology, strategy, and services for Publishers “PostUp is a great option for publishing, media and entertainment companies.” -The Relevancy Group 2015 Buyer’s Guide 153 clients and over 500 brandsBest in class for publishers +200B emails delivered +1B active email addresses
  3. 3. 3 “With ad-driven media business models under pressure, how can publishers evolve while also increasing the Average Revenue per User of their properties?” Publishing Industry at a Turning Point The Big Question
  4. 4. CONTENT WALL STRATEGY BUILD THE WALL AND MAKE THEM PAY FOR IT
  5. 5. 6 What content is walled off? Wall Types 2. Soft (Metered) Wall 3. Premium Subset 1. Hard Wall ContentTraffic 4. Hybrid Premium Meter
  6. 6. 7 Wall Types Pros and Cons Pros Cons • Very stable revenue stream • Cuts off social and search traffic • Requires already dominant brand • Realize full search and social traffic • Hybrid ad / subscription revenue • Lose potential subscribers to free • Lose ad revenue to bounces • Retain some search/social traffic • Must have high quality content • Search and social for all content • Ad revenue on premium content • Lose potential subscribers to free • Complex to implement
  7. 7. 8 “Digital Paywalls can be personalized experiences. Don’t assume that you must have a one-size-fits all approach, or even that the reader must pay at all. What matters is maximizing reader flow down the lifetime revenue funnel.” Publishing Industry at a Turning Point Challenge your Paywall Assumptions
  8. 8. 9 The Adaptive Metered Content Wall Anonymous → Newsletter → Registered User → Paying Subscriber X # Free Articles/mo Metering is the most flexible approach to drive audience “graduation” Machine Learning is well suited to determining X in real time, based on traffic channel and user history. Anonymous Newsletter Subscribers Registered Users Engaged Users Paying Subscribers 3 8 6 Lowest Hurdle Highest Hurdle
  9. 9. 10 Low Hurdle Wall Example
  10. 10. 11 Content consumption appetite varies by channel, optimize to just below satiated Optimize Meter to Channels • FB visitors get one article before stopping and asking for email • Google get 3 per day, for better search rank • First time direct not limited, to make a good impression • Repeat direct visitors are get a meter Newsl Subscr Regis Us 2/day 6 Lowest Hurdle 3/day Anonymous Traffic Unlimited 3/month First Time Visit Repeat Visit
  11. 11. 12 Page Views / Session % Repeat Visitors Window Lifetime Page Views 1.2 48% One and done Sessions 2.3 2.1 28% Occasional Seeker 2.9 2.2 54% Loyal to another 4.8 2.3 33% Loyal core, majority are not 3.4 2.5 95% Invitation to Inbox 40.8* For each channel, how many opportunities to monetize or cross sell into subscription? Audience Monetization Window * Includes email opens as page views
  12. 12. 13 EMAIL ECONOMIC MODEL EMAIL STRATEGY
  13. 13. 14 What segment of your audience can you: 1. Reach at a time of your choosing? 2. Control exactly what they see? 3. Know who they are when they visit? 4. Monetize off-site (sponsored mail)? Email is an invitation to the Inbox, the right to market long term, and the foundation of registration and subscription models. Social Referral Email Direct Search Email’s long monetization window is perfectly suited to driving subscription conversion Email as Paid Subscription Driver
  14. 14. 15 Revenue performance cascades from top of funnel, starting with list size Email Revenue Strategy Email list size is strategic because gains here cascade through the entire funnel, whereas other levels are constrained by performance of previous level.
  15. 15. 16 $10 CPM Page View Display Ads 12,000 Page Views = 1 Subscriber $10/month Subscription Fee (First Year) New York Times: “Email subscribers are twice as likely to convert to premium subscriptions” Just convert 1 in 12,000 page views to a paying subscriber Could you Double Your Revenue? Email and optimized paywalls are key to the conversion process.
  16. 16. 17 THE POSTUP SOLUTION A PARTNER IN WHAT’S NEXT FOR PUBLISHING
  17. 17. 18 Rapid audience growth through application of PostUp technology and strategies Client Performance Examples 0.0 1.0 2.0 3.0 4.0 5.0 6.0 7.0 Jul-16 Aug-16 Sep-16 Oct-16 Nov-16 Dec-16 Jan-17 Feb-17 From Campaign Monitor PostUp Audience Development 0 200,000 400,000 600,000 800,000 1,000,000 1,200,000 Jul-16 Aug-16 Sep-16 Oct-16 Nov-16 Dec-16 Jan-17 Feb-17 From MailChimp Registration PostUp Audience Development
  18. 18. 19 Premium Subscription Paywalls Audience Development Monetization Content Distribution Platform First Party Data Turnkey Ad Revenue List as Ad Inventory Ad Block Mitigation CMS Integration Brand Advertisers DFP Integrated Editor Workflows Automatic Curation Direct Audience Relationship Business Outcomes Efficiency and Flexibility at Scale Personalization The only enterprise engagement solution specifically for publishers The PostUp Solution Integrations Partners
  19. 19. 20 Your partner in what’s next for publishing. For more information, contact: Tony D’Anna CEO tdanna@postup.com

Hinweis der Redaktion

  • Paywalls seem simple on the surface, but there’s a lot of options to weigh when you unpack the business model
  • All paywalls (or registration walls) are variants of one of these 4 types.
    Hard wall and subset gate access to specific content, whereas meters constrain the amount of consumption.
    It can be difficult for publishers to choose the right business model, and high profile failures like The Sun and Variety make the perceived risk high.

    Examples:
    Hard Wall – Financial Times
    Metered Wall – Boston Globe
    Premium Subset – Wall Street Journal (most content is premium), TheHill
    Hybrid Premium Meter – no good examples, this is an R&D area for PostUp
  • Hard, Metered Wall, Premium Subset, Hybrid Premium Meter

    With any meter system, the main risk is losing revenue to either having too low a meter (lose potential ad impressions to non-converters) or too high a meter (lose potential subs because enough is free).

    On balance though meters are best unless you have a stellar brand and must-have content (Financial Times).
  • Try to set the meter to just below each individuals appetite for your content.
  • Many publishers have realized that metering is a strong approach.
    The key variable to optimize is “meter size”: how many articles can be consumed.
    However, publishers don’t go beyond a one-size-fits-all meter (e.g. 3 articles per month).
    The power of metered paywalls lies in graduating users to where you want them to go.
    For example, asking for email is a low hurdle: “enter your email to read this article”; but has very high potential, segue to next slide
  • Google rules of 3 per day “first click free” so avoid being listed as a “subscription site”
  • This is traffic channel behavior data drawn from over 2 dozen PostUp client properties of varying types. Size of the arrow relates to Lifetime Pageviews, the “Monetization Window” that we want to maximize

    Facebook = surprisingly high number of repeat visitors, but “page depth” is extremely low, visitors consume one article and go back to the Facebook feed.
    Google = visitors are searching for something, and may browse a couple of articles, but rarely come back.
    Referral = traffic regularly coming from a handful of sites that consistently link to your content: “loyalty halo”
    Direct = only a surprisingly small subset of Direct traffic is your “loyal core”, lots of tire kickers that don’t come back, big opportunity here
    Email = traffic from email is by far your most long term audience, showing the importance of driving email signups

    Email opens are counted as page views because they contain ads and other sponsorships that generate revenue (part of monetization window).

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