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Research Note:
Mobile Adoption & Usage in a
TV Dominant Era

                               GfK. Growth from Knowledge



                                         © 2012 GfK Custom Research North America
                                                                            1
SELECTED FINDINGS FROM...

SMARTPHONES AND TABLETS

A HOW PEOPLE USE® MEDIA REPORT
– May 2012 –




                                 2
Share of internet use among Smartphone and Tablet users, 18-34



                Average Daily Video Share Among 18-34 Almost Doubled, From 9% - 16%




Base: Persons 18-34 who use smartphones or tablets
Source: GfK MultiMedia Mentor® Spring 2011, 2012
                                                                                      3
Device Ownership

             By Generation…

                                              Gen Y   Gen X                   Boomers
                                              13-32   33-46                    47-54

           Smart-               Own           50%     48%                    27%
           phone              Own or use      56%     52%                         30%



           Tablet               Own           18%     20%                    16%
                              Own or use      27%     24%                         19%



                                              13%     14%                      9%
                     +        Own both
                            Own or use both   20%     18%                         10%



                            Own either        55%     53%                    34%
                     or       Own or use
                                either
                                              62%     57%                         38%


                                                               Indicates significantly higher than total,
Base:   Total respondents                                     statistically significant at 95%+
                                                                                                        4
Users tend to participate in more activities on their Smartphone but
are more likely to watch programs from TV networks on their Tablet



                                        Activities Regularly Done on Smartphone or Tablet




Base:   Smartphone user; Tablet user.

                                                                                            5
More than half of Smartphone and Tablet users use their device at
 least sometimes while watching TV in primetime



Multi-Taskers Use Smartphone or Tablet At Least Sometimes While Watching Primetime TV




 Base:   Smartphone user (N=879); Tablet user (N=416)
 Base    Smartphone multitasker (N=490); Tablet multitasker (N=196)

                                                                                   6
Younger users are more likely to use their Smartphone or Tablet
  simultaneously while watching TV in primetime



         Use Smartphone or Tablet At Least Sometimes While Watching Primetime TV


                                        Gen Y         Gen X         Boomers
                                        13-32         33-46          47-54



                                                Yes                       Yes
                                                65%                       35%




                                                Yes           Yes             Yes
                                                53%           48%             48%




Base:   Smartphone user); Tablet user

                                                                                    7
The average Smartphone or Tablet user has, on average,
less than one TV-related app on their phone



                                        Have TV-Related Apps on Smartphone or Tablet




                               Yes
                                                  mean #
                                                                          Yes
                               23%                                                        mean # of TV apps
                                                 of TV apps               29%

                                                  0.7
                                                  2.9 among
                                                                                               0.8
                                                those w/ TV app
                                                                                       2.7 among those with TV app




Base:   Smartphone user); Tablet user
                                                                                                                     8
Only 12% of Smartphone users and 8% of Tablet users use the
app simultaneously while the program is being aired



              Frequency of TV App Use While Watching Content and Effect on Viewing

                          All the
                           time Often              Sometimes             Rarely          Never

                              7% 5%                     26%               33%           27%


                       3% 5%                     23%               33%                 37%
                                                                                                    Less
                            More likely to                                                        likely to
                               watch                             Makes no difference                watch

                                 13%                                    79%                          8%
                                                                                                 Similar net impact of
                                                                                                     +4% in 2009


                                     19%                                 70%                      12%


Base:   Smartphone TV app downloaded; Tablet TV app downloaded
                                                                                                                         9
Tablet users are more likely to use TV-related apps for
watching entire programs or movies



                                                   Reasons for TV-Related App Use




Base:   Smartphone TV app downloaded; Tablet TV app downloaded

                                                                                    10
Tablet users who watch TV programs or movies are more likely to
 have noticed ads before or during their viewing



                                        Noticed Any Ad Types on Smartphone / Tablet




Base:   Smartphone TV program/movie viewers (N=189); Tablet TV program/movie viewers (N=132)

                                                                                               11
Mobile users do not enjoy ads but most feel ads are a
  fair price to pay for free download/app use


                                               Feelings Towards Marketing Messages in Apps

          Ads take away from             Ads are a fair price to   The ads I see while        The ads I see while     I am more inclined to
            my enjoyment of              pay for free download      using apps on my           using apps on my         purchase products
           using apps on my               and use of apps on        smartphone/tablet        smartphone/tablet are      and services from
           smartphone/tablet             my smartphone/tablet      generally fit well with   usually relevant to my      companies that
                                                                       the content            needs and interests     advertise on apps on
                                                                                                                      my smartphone/tablet




Agree
(T2B)




  Base:    Smartphone apps user; Tablet apps user

                                                                                                                                          12
Younger users are more willing to trade ads for free app use; Gen
  X is the most willing to pay for ad-free app use



                           Willingness to Exchange Small Ad on Screen for Free Apps



                                    Yes, I would be willing to have ads                                 No, I would prefer
                                    on screen in exchange for free use    Depends on the app content   to pay and not have
                                                 of an app                   and how I will use it             ads

          Gen Y 13-32                               40%                                41%                     17%



          Gen X 33-46                        35%                                37%                       27%



        Boomers 47-54                          30%                              47%                         23%




Base:    Any apps downloaded and used
                                                                                                                             13
Gen Y is the most likely to feel their mobile viewing is a
   replacement to their regular TV viewing



                                     Details of TV Viewership on Smartphone or Tablet

                                    Replaces regular TV             Addition to regular TV   Both




            Gen Y
            13-32




            Gen X
            33-46




          Boomers
           47-54




Base:   Smartphone TV program/movie viewers *Caution: Small base.
                                                                                                    14
Smartphone viewers continue to pay for fewer TV programs and
    movies than in the past



             How Many TV Programs and Movies on Smartphone / Tablet Pay a Fee For




                                                                         26%                   32%




                                                        Down from 50% in
                                                       2007 and 34% in 2009




Base:   Smartphone TV program/movie viewers (N=189); Tablet TV program/movie viewers (N=132)

                                                                                                15
What are people saying about watching TV programs and movies
on Smartphones / Tablets


Like: Convenience & Portability                          Dislike: Screensize, Commercials & Lack of
                                                                     Full Episodes from TV Networks



  “…Not having to sit down at a
                                                                              “…Small screen and sometimes
   scheduled time, or schedule
                                                                                 poor quality picture…”
    recordings of episodes…”



                          “…I can watch anytime,
                         anywhere. I don't have to        “…Lack of availability from TV
                         remember to tune in at a           networks to release full
                       specific time like with regular           episodes…”
                                  cable…”



  “…It's faster and mobile, while                                             “…You would think there would
  being on demand. There is no                                                be less commercials online than
  reason not to watch programs                                                    TV. They have a bunch of
          on my phone…”                                                                commercials…”




                                                                                                          16
GfK Custom Research
Delivering Growth from Knowledge through Fact-based Consultancy




                                                                   17
              © Copyright GfK 2012. Proprietary and Confidential

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Mobile Usage Insights for TV Industry

  • 1. Research Note: Mobile Adoption & Usage in a TV Dominant Era GfK. Growth from Knowledge © 2012 GfK Custom Research North America 1
  • 2. SELECTED FINDINGS FROM... SMARTPHONES AND TABLETS A HOW PEOPLE USE® MEDIA REPORT – May 2012 – 2
  • 3. Share of internet use among Smartphone and Tablet users, 18-34 Average Daily Video Share Among 18-34 Almost Doubled, From 9% - 16% Base: Persons 18-34 who use smartphones or tablets Source: GfK MultiMedia Mentor® Spring 2011, 2012 3
  • 4. Device Ownership By Generation… Gen Y Gen X Boomers 13-32 33-46 47-54 Smart- Own 50% 48% 27% phone Own or use 56% 52% 30% Tablet Own 18% 20% 16% Own or use 27% 24% 19% 13% 14% 9% + Own both Own or use both 20% 18% 10% Own either 55% 53% 34% or Own or use either 62% 57% 38% Indicates significantly higher than total, Base: Total respondents statistically significant at 95%+ 4
  • 5. Users tend to participate in more activities on their Smartphone but are more likely to watch programs from TV networks on their Tablet Activities Regularly Done on Smartphone or Tablet Base: Smartphone user; Tablet user. 5
  • 6. More than half of Smartphone and Tablet users use their device at least sometimes while watching TV in primetime Multi-Taskers Use Smartphone or Tablet At Least Sometimes While Watching Primetime TV Base: Smartphone user (N=879); Tablet user (N=416) Base Smartphone multitasker (N=490); Tablet multitasker (N=196) 6
  • 7. Younger users are more likely to use their Smartphone or Tablet simultaneously while watching TV in primetime Use Smartphone or Tablet At Least Sometimes While Watching Primetime TV Gen Y Gen X Boomers 13-32 33-46 47-54 Yes Yes 65% 35% Yes Yes Yes 53% 48% 48% Base: Smartphone user); Tablet user 7
  • 8. The average Smartphone or Tablet user has, on average, less than one TV-related app on their phone Have TV-Related Apps on Smartphone or Tablet Yes mean # Yes 23% mean # of TV apps of TV apps 29% 0.7 2.9 among 0.8 those w/ TV app 2.7 among those with TV app Base: Smartphone user); Tablet user 8
  • 9. Only 12% of Smartphone users and 8% of Tablet users use the app simultaneously while the program is being aired Frequency of TV App Use While Watching Content and Effect on Viewing All the time Often Sometimes Rarely Never 7% 5% 26% 33% 27% 3% 5% 23% 33% 37% Less More likely to likely to watch Makes no difference watch 13% 79% 8% Similar net impact of +4% in 2009 19% 70% 12% Base: Smartphone TV app downloaded; Tablet TV app downloaded 9
  • 10. Tablet users are more likely to use TV-related apps for watching entire programs or movies Reasons for TV-Related App Use Base: Smartphone TV app downloaded; Tablet TV app downloaded 10
  • 11. Tablet users who watch TV programs or movies are more likely to have noticed ads before or during their viewing Noticed Any Ad Types on Smartphone / Tablet Base: Smartphone TV program/movie viewers (N=189); Tablet TV program/movie viewers (N=132) 11
  • 12. Mobile users do not enjoy ads but most feel ads are a fair price to pay for free download/app use Feelings Towards Marketing Messages in Apps Ads take away from Ads are a fair price to The ads I see while The ads I see while I am more inclined to my enjoyment of pay for free download using apps on my using apps on my purchase products using apps on my and use of apps on smartphone/tablet smartphone/tablet are and services from smartphone/tablet my smartphone/tablet generally fit well with usually relevant to my companies that the content needs and interests advertise on apps on my smartphone/tablet Agree (T2B) Base: Smartphone apps user; Tablet apps user 12
  • 13. Younger users are more willing to trade ads for free app use; Gen X is the most willing to pay for ad-free app use Willingness to Exchange Small Ad on Screen for Free Apps Yes, I would be willing to have ads No, I would prefer on screen in exchange for free use Depends on the app content to pay and not have of an app and how I will use it ads Gen Y 13-32 40% 41% 17% Gen X 33-46 35% 37% 27% Boomers 47-54 30% 47% 23% Base: Any apps downloaded and used 13
  • 14. Gen Y is the most likely to feel their mobile viewing is a replacement to their regular TV viewing Details of TV Viewership on Smartphone or Tablet Replaces regular TV Addition to regular TV Both Gen Y 13-32 Gen X 33-46 Boomers 47-54 Base: Smartphone TV program/movie viewers *Caution: Small base. 14
  • 15. Smartphone viewers continue to pay for fewer TV programs and movies than in the past How Many TV Programs and Movies on Smartphone / Tablet Pay a Fee For 26% 32% Down from 50% in 2007 and 34% in 2009 Base: Smartphone TV program/movie viewers (N=189); Tablet TV program/movie viewers (N=132) 15
  • 16. What are people saying about watching TV programs and movies on Smartphones / Tablets Like: Convenience & Portability Dislike: Screensize, Commercials & Lack of Full Episodes from TV Networks “…Not having to sit down at a “…Small screen and sometimes scheduled time, or schedule poor quality picture…” recordings of episodes…” “…I can watch anytime, anywhere. I don't have to “…Lack of availability from TV remember to tune in at a networks to release full specific time like with regular episodes…” cable…” “…It's faster and mobile, while “…You would think there would being on demand. There is no be less commercials online than reason not to watch programs TV. They have a bunch of on my phone…” commercials…” 16
  • 17. GfK Custom Research Delivering Growth from Knowledge through Fact-based Consultancy 17 © Copyright GfK 2012. Proprietary and Confidential

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