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Bowling Green
 Professional
  Marketing
 Association
Social Media

Why is it important?
  How do I use it?
It took
radio 38
years to
reach 50
 million
  users
It took
television
    13
  years
It took
the internet
    4
   years
25% of search results
for the world’s 20 largest
    brands return links to
          user-generated
                  content.

                 Do you know what they
          are saying about your brand?
By 2010, Gen Y will outnumber
Baby Boomers.
78% of consumers trust peer
recommendations more than any
other opinion



    Only 14% trust advertisements
24/7
Various activities that integrate technology, social interaction and
      the construction of words, pictures, videos and audio.
We no longer search for the news.
                     It finds us.
3/4 of
Americans
use social
media
2/3 of the
          global
     population
 visits a social
network daily.
If Facebook were a
  country, it would be the
 4th largest in the world,
just behind the US in size.
The fastest growing segment of
Facebook users is 55-65 year
                old females.
In 2009, Boston College stopped
distributing email addresses to
incoming students.
Social
media is
like word
of mouth
on
steroids
Resistance is
       futile.
Public Relations voicebox
Customer Service manager
Loyalty
 builder
Collaboration tool
Networking agent
Thought
leadership
platform
Where should
 my business
have a profile?
LinkedIn - company page
Facebook - fan page
What
conversation
tools should I
    use?
Tweetdeck
HootSuite
Facebook Wall
Google alerts
Where should I
 show off my
  company’s
 personality?
Blog
Facebook
Twitter
What are the
 “rules” of
 Twitter?
Follow back

Develop a voice

Converse

Show your personality
What should I
 blog about?
A little about you

A lot about your company

Industry trends

Business developments
Always be transparent
Reward your evangelists
Monitor. Engage. Repeat.
Nick Ising
nick@currentmarketing.com

       Katy Miller
katy@currentmarketing.com

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