A presentation held at the Global CSR Summit in February 2017 at Mumbai on the role of sustainability leaders in an era of change. Sustainability Knowledge Group's Managing Director Aglaia Ntili covered how to respond to disruption, the impact of global megatrends, the benefits of CSR coaching and the roles and responsibilities of sustainability professionals. The role of sustainability professionals: A great Sustainability Professional is someone who can think like a combination of: Chief marketing officer, Chief Financial officer early-stage entrepreneur, Politician and top strategy consultant who very specifically understands and applies sustainability to the culture of the organisation at hand.

1. The Role of
Sustainability
Leaders in an era of
Change
Aglaia Ntili
Managing Director,
Sustainability Knowledge Group
Global CSR Summit
February 17th-18th 2017
Taj Lands End, Mumbai

2. Change

3. Forces of disruption & megatrends
Responding to
disruption is critical:
-Everyone is affected
-Easy to
underestimate the
pace of change
-Smart strategy and
execution are not
enough
EY, 2016 3

4. Global megatrends
Highly interrelated
Broadly grouped into
trends reflecting
changes in the
status and
expectations of:
-Individuals
-Global economy
-Environment
KPMG, 2016 4

5. The role of Sustainability Professionals

6. A great Sustainability Professional is someone who
can think like a combination of:
• Chief marketing officer
• Chief Financial officer
• early-stage entrepreneur
• Politician; and
• top strategy consultant
who very specifically understands and applies
sustainability to the culture of the organisation at
hand.
http://greeneconomypost.com/search-chief-sustainability-officer-11260.htm#ixzz2u4rR22YW
The role of Sustainability Professionals
6

7. CSO
Pwc, The sustainability Executive Profile, 2015
Sustainability Professionals: responsibilities
7

8. Sustainability Professionals: responsibilities
Pwc, The sustainability Executive Profile, 2015 8

9. The CSR Salary Survey , Acre, 2016
Sustainability Professionals: core competencies
9

10. Communication: The key skill
10

11. Aglaia is the Managing Director of Sustainability Knowledge Group, providing
Sustainability and CSR advisory and training services at international corporate level. She
is the founder of CSR Coaching, supporting professionals in Corporate Responsibility and
Sustainability, and the founder of the CSR & Sustainability meetup, the 1st and only open
platform to support active learning and knowledge sharing on CSR and Sustainability in
the UAE. Aglaia is the Chair of the UAE Chapter of the International Society of
Sustainability Professionals (ISSP), the only professional body for Sustainable Professionals
in the region .
With nearly 15 years of experience in the fields of Sustainability Strategy, Reporting, Training, CSR Programs,
Stakeholder Engagement, SROI, Quality, Performance, Environmental Management and Systems
Implementation, Aglaia has made important contributions as a practitioner, trainer, coach and advisor.
To date, she has trained over 450 professionals from the Middle East, Europe, Asia, Africa, and North America
on sustainability topics including: Strategy, Reporting, CSR Programs, Stakeholder Engagement, SROI, Quality,
Performance and Environmental Management. She has led Sustainability projects in Construction, Consulting,
Banking, FMCG, Education, Local Authorities, Oil & Gas, Telecommunications, Pharmaceuticals, NGOs,
Cosmetics, Technology, Shipping, Facility Management, Concessionaire and Hospitality
Aglaia developed the Middle East and Greek local standard version of GRI G3.1, G3.1 & G4 Bridging Module
and G4 Training for local providers. Her qualifications include: MBA• MSc in Total Quality Management &
Business Excellence • ISO 9000 Lead Auditor • EFQM Accredited Excellence Assessor • Institute of
Environmental Management & Assessment (IEMA), Global Reporting Initiative (GRI), Institute of Leadership &
Management (ILM) approved trainer.
Aglaia Ntili
11

12. Aglaia Ntili
Managing Director
Sustainability Knowledge Group
M: +30 6972031126, +971 553231190
Email: aglaia@sustainabilityknowledgegroup.com
Thank You!