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Mike Downing
146 Windrow Court, Gahanna, OH 43230
Phone: 614-570-1572 ▪ med146@gmail.com
Supply Chain IT Leader
Project Management ▪ Supply Chain Technology ▪ Program Management
Manhattan WMS ▪ Retail and Distribution ▪ JDA WMS ▪ System Integration ▪ Vendor
Relations ▪ Cross functional Team Leadership
Business and technology specialist with 20+ years of cross-functional & multi-industry experience
delivering supply chain solutions and leading winning teams. Recommendations for project
execution presented to C-level executives and boards consistently accepted for implementation.
Processes streamlined for operational efficiency, cost reductions, and revenue growth. Skills
include supply chain solutions, strategic and tactical planning, project/program management,
business process improvement, systems analysis and selection, and implementat ion.
PROFESSIONAL EXPERIENCE
DHL Supply Chain, Columbus, OH March, 2016 - present
Project Manager Consumer Sector IT
Key Accomplishments
Managed significant consumer sector WMS implementations on time and under budget. Function
as account manager for numerous consumer accounts for IT services. Responsible for budget
management, cost estimating for new project pursuits, project status reporting and integration
with the business services project managers, operations managers and system team members.
TEKSystems, Columbus, OH Aug, 2015 – March, 2016
Project Manager @ Cardinal Health
Key Accomplishments
Working on important supply chain projects at Cardinal Health-Pharma in Dublin, OH. The
projects involve new customer onboarding for the 3PL Specialty Pharmacy Services business,
including development of a new sample management system needed to support an important new
customer.
AcuSport, Bellefontaine, OH Nov, 2012 – April. 2015
Director of Supply Chain Solutions
Key Accomplishments
Drove implementation for the Warehouse Management system (Manhattan), including
requirements, software selection and project management of the cross functional Phase I
implementation of the system in December, 2013 and Phase II implementation with extensive
(Dematic) material handling equipment in an expanded warehouse facility (July, 2014). See the
following April, 2015 cover articles in Modern Material Handling for a description of this project:
MMH AcuSport Cover 1 MMH AcuSport Cover 2
EXPERIS, Columbus, OH Project & Program Management
Cardinal Health- Pharmaceutical Distribution PMO Jan, 2012 - Nov, 2012
● Project Manager for strategic business & IT project
JPMorgan Chase-Retail Financial Services June-Dec, 2010 & Jul-Dec, 2011
● Project Manager for significant cross line of business project initiative to support delivery of
SCRA benefits to military service members.
Mike Downing
146 Windrow Court, Gahanna, OH 43230
Phone: 614-570-1572 ▪ med146@gmail.com
● Program Manager for a major initiative Info1 to improve system stability and control for a
hybrid data warehouse and application server environment impacting tens of thousands of
users throughout the bank.
Key Accomplishments
Established a project roadmap by organizing a large list of remediation recommendations into
manageable initiatives with project teams, schedules and resource plans. Developed a weekly
program reporting dashboard for key stakeholders and utilized dashboard with project teams to
adjust priorities. Developed business cases and participated in matrix prioritization process in
highly complex IT organization.
ROUNDBOX GLOBAL, Columbus, OH 2008 – May, 2010
PROGRAM MANAGER – EDUCATIONAL SERVICES
Accountable for client expectations, scoping of services, negotiations of Statements of Work, client
and project team management, and solution delivery. Manage project teams of 7-25 utilizing Agile
methodology, including offshore resources in Costa Rica and India, generating up to $2.5M in annual
revenue.
Key Accomplishments
● Implemented project roadmap for new enhancements and production support for a K-12
charter school with 9,000 students leading a team of 25 with a $3M annual budget. Utilized
Agile methodology & delivered new features every three weeks for content management,
learning management, and customer service applications.
COLUMBUS CONSULTING, INC., Columbus, OH 2002 – 2008, Jan-June 2011
PRINCIPAL AND SUPPLY CHAIN PRACTICE LEADER
Provide retail systems and processes consulting for big box, high volume retail enterprises,
including Guitar Center, Limited Brands, Ann Taylor, Big Lots!, and Guess? Managed multiple client
relationships from proposal through service delivery with add-on services.
Key Accomplishments
● Co-Managed the IT transition, a $2M project with a team of 20, following the sale of Lerner
New York from Limited Brands. Nine-month schedule completed significantly under budget
and in advance of original schedule allowing for acceleration of the IPO.
● Streamlined the product development process for David’s Bridal to improve business
integration and brand focus through a $200K project with a team of 10 in three months
resulting in reduced cycle time.
● Piloted new product distribution solutions for DSW (shoe retailer) resulting in a 50%
increase in sales. Five-month project with 15 team members.
LBRANDS, Columbus, OH 1990 - 2002
Structure/Express Men’s (1999 – 2002)
Men’s retailing brand business unit with $500M in revenue.
DIRECTOR OF IT
Accountable for the delivery of centralized IT services from Limited Technology Services. Managed
process improvement initiatives for the deployment of technology to improve business capability
and reduce costs.
Mike Downing
146 Windrow Court, Gahanna, OH 43230
Phone: 614-570-1572 ▪ med146@gmail.com
Key Accomplishments
● Led initiative to improve the seasonal product development cycle through clearly defined
inputs, activities, deliverables, measurements, roles, and company calendar resulting in a
20% reduction in cycle time.
● Directed the development of a new tracking system for the $200M annual merchandise
procurement process.
Technology Services (1997 – 1999)
SENIOR MANAGER SKILL DEVELOPMENT
Developed the skill development program for the newly centralized IT group within LBrands. Worked
with the Director of HR to recruit for the new organization.
Key Accomplishments
● Led initiative to establish standard IT position titles, skill, and salary levels. Selected online
training curriculum and vendor to support delivery of training.
● Collaborated with CIO to develop strategic transition plan and present to Chairman, CEO,
CAO, and Board. Outlined mission, organization structure, governance approach, and
transition details to establish the centralized technology services group.
Corporate Finance - Internal Audit (1994 – 1997)
SENIOR MANAGER – TECHNOLOGY PROJECTS
Conducted technology assessment projects and developed recommendations for improvement
within business units of Limited Brands.
Key Accomplishments
● Developed technology plan for Bath & Body Works, with $2B in revenue and 1,500 stores,
to support growth. Managed the RFP process, evaluated the proposals with the business
unit.
● Prepared a five-year Information System Plan for Victoria’s Secret stores to support
growth objectives for $2B in revenue and 800 stores with a team of four. The three-month
project results were accepted and implemented.
Victoria’s Secret Stores (1990 – 1994), SENIOR MANAGER – IT DEPARTMENT
Key Accomplishments
● Managed the selection and implementation of a new Warehouse Management
System(WMS) including the first use of RF technology in a LBrands DC.
KPMG CONSULTING, SENIOR MANAGER 1981-1990
EDUCATION & CREDENTIALS
● Master’s in Business Administration
Cleveland State University, Cleveland, OH
● Bachelor of Science in Business Administration, Major in Accounting
John Carroll University, Cleveland, OH

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Mike Downing Resume

  • 1. Mike Downing 146 Windrow Court, Gahanna, OH 43230 Phone: 614-570-1572 ▪ med146@gmail.com Supply Chain IT Leader Project Management ▪ Supply Chain Technology ▪ Program Management Manhattan WMS ▪ Retail and Distribution ▪ JDA WMS ▪ System Integration ▪ Vendor Relations ▪ Cross functional Team Leadership Business and technology specialist with 20+ years of cross-functional & multi-industry experience delivering supply chain solutions and leading winning teams. Recommendations for project execution presented to C-level executives and boards consistently accepted for implementation. Processes streamlined for operational efficiency, cost reductions, and revenue growth. Skills include supply chain solutions, strategic and tactical planning, project/program management, business process improvement, systems analysis and selection, and implementat ion. PROFESSIONAL EXPERIENCE DHL Supply Chain, Columbus, OH March, 2016 - present Project Manager Consumer Sector IT Key Accomplishments Managed significant consumer sector WMS implementations on time and under budget. Function as account manager for numerous consumer accounts for IT services. Responsible for budget management, cost estimating for new project pursuits, project status reporting and integration with the business services project managers, operations managers and system team members. TEKSystems, Columbus, OH Aug, 2015 – March, 2016 Project Manager @ Cardinal Health Key Accomplishments Working on important supply chain projects at Cardinal Health-Pharma in Dublin, OH. The projects involve new customer onboarding for the 3PL Specialty Pharmacy Services business, including development of a new sample management system needed to support an important new customer. AcuSport, Bellefontaine, OH Nov, 2012 – April. 2015 Director of Supply Chain Solutions Key Accomplishments Drove implementation for the Warehouse Management system (Manhattan), including requirements, software selection and project management of the cross functional Phase I implementation of the system in December, 2013 and Phase II implementation with extensive (Dematic) material handling equipment in an expanded warehouse facility (July, 2014). See the following April, 2015 cover articles in Modern Material Handling for a description of this project: MMH AcuSport Cover 1 MMH AcuSport Cover 2 EXPERIS, Columbus, OH Project & Program Management Cardinal Health- Pharmaceutical Distribution PMO Jan, 2012 - Nov, 2012 ● Project Manager for strategic business & IT project JPMorgan Chase-Retail Financial Services June-Dec, 2010 & Jul-Dec, 2011 ● Project Manager for significant cross line of business project initiative to support delivery of SCRA benefits to military service members.
  • 2. Mike Downing 146 Windrow Court, Gahanna, OH 43230 Phone: 614-570-1572 ▪ med146@gmail.com ● Program Manager for a major initiative Info1 to improve system stability and control for a hybrid data warehouse and application server environment impacting tens of thousands of users throughout the bank. Key Accomplishments Established a project roadmap by organizing a large list of remediation recommendations into manageable initiatives with project teams, schedules and resource plans. Developed a weekly program reporting dashboard for key stakeholders and utilized dashboard with project teams to adjust priorities. Developed business cases and participated in matrix prioritization process in highly complex IT organization. ROUNDBOX GLOBAL, Columbus, OH 2008 – May, 2010 PROGRAM MANAGER – EDUCATIONAL SERVICES Accountable for client expectations, scoping of services, negotiations of Statements of Work, client and project team management, and solution delivery. Manage project teams of 7-25 utilizing Agile methodology, including offshore resources in Costa Rica and India, generating up to $2.5M in annual revenue. Key Accomplishments ● Implemented project roadmap for new enhancements and production support for a K-12 charter school with 9,000 students leading a team of 25 with a $3M annual budget. Utilized Agile methodology & delivered new features every three weeks for content management, learning management, and customer service applications. COLUMBUS CONSULTING, INC., Columbus, OH 2002 – 2008, Jan-June 2011 PRINCIPAL AND SUPPLY CHAIN PRACTICE LEADER Provide retail systems and processes consulting for big box, high volume retail enterprises, including Guitar Center, Limited Brands, Ann Taylor, Big Lots!, and Guess? Managed multiple client relationships from proposal through service delivery with add-on services. Key Accomplishments ● Co-Managed the IT transition, a $2M project with a team of 20, following the sale of Lerner New York from Limited Brands. Nine-month schedule completed significantly under budget and in advance of original schedule allowing for acceleration of the IPO. ● Streamlined the product development process for David’s Bridal to improve business integration and brand focus through a $200K project with a team of 10 in three months resulting in reduced cycle time. ● Piloted new product distribution solutions for DSW (shoe retailer) resulting in a 50% increase in sales. Five-month project with 15 team members. LBRANDS, Columbus, OH 1990 - 2002 Structure/Express Men’s (1999 – 2002) Men’s retailing brand business unit with $500M in revenue. DIRECTOR OF IT Accountable for the delivery of centralized IT services from Limited Technology Services. Managed process improvement initiatives for the deployment of technology to improve business capability and reduce costs.
  • 3. Mike Downing 146 Windrow Court, Gahanna, OH 43230 Phone: 614-570-1572 ▪ med146@gmail.com Key Accomplishments ● Led initiative to improve the seasonal product development cycle through clearly defined inputs, activities, deliverables, measurements, roles, and company calendar resulting in a 20% reduction in cycle time. ● Directed the development of a new tracking system for the $200M annual merchandise procurement process. Technology Services (1997 – 1999) SENIOR MANAGER SKILL DEVELOPMENT Developed the skill development program for the newly centralized IT group within LBrands. Worked with the Director of HR to recruit for the new organization. Key Accomplishments ● Led initiative to establish standard IT position titles, skill, and salary levels. Selected online training curriculum and vendor to support delivery of training. ● Collaborated with CIO to develop strategic transition plan and present to Chairman, CEO, CAO, and Board. Outlined mission, organization structure, governance approach, and transition details to establish the centralized technology services group. Corporate Finance - Internal Audit (1994 – 1997) SENIOR MANAGER – TECHNOLOGY PROJECTS Conducted technology assessment projects and developed recommendations for improvement within business units of Limited Brands. Key Accomplishments ● Developed technology plan for Bath & Body Works, with $2B in revenue and 1,500 stores, to support growth. Managed the RFP process, evaluated the proposals with the business unit. ● Prepared a five-year Information System Plan for Victoria’s Secret stores to support growth objectives for $2B in revenue and 800 stores with a team of four. The three-month project results were accepted and implemented. Victoria’s Secret Stores (1990 – 1994), SENIOR MANAGER – IT DEPARTMENT Key Accomplishments ● Managed the selection and implementation of a new Warehouse Management System(WMS) including the first use of RF technology in a LBrands DC. KPMG CONSULTING, SENIOR MANAGER 1981-1990 EDUCATION & CREDENTIALS ● Master’s in Business Administration Cleveland State University, Cleveland, OH ● Bachelor of Science in Business Administration, Major in Accounting John Carroll University, Cleveland, OH