1. MARK DONBAUGH<br />305 Running Bond Drive, Middletown PA 17057<br />Home: (717) 388-1794 mdonbaugh@gmail.com Cellular: (717) 557-1630<br />CAREER OBJECTIVE & CORE COMPETENCIES<br />Business Development position in an organization that will leverage my demonstrated ability to create innovative solutions for improving sales performance, customer service, and process improvements. I am particularly interested in Sales or Account Management assignments. My Core Skills and Competencies include:<br />• Large Account Management • Superior Client Relations<br />• Business Strategy • Results Driven <br />PROFESSIONAL EXPERIENCE<br />CHEP USAHarrisburg PA2000-2010<br />Global Leader in Pallet Pooling and Supply Chain Solutions Company operating in 47 countries with annual revenue of $1 Billion. Portfolio of customers includes Wal-Mart, Proctor & Gamble, Nestle, Kraft Foods and Clorox.<br />National Account Sales Manager 2006-2010 <br />Promoted into executive level role with responsibilities including strategic analysis, total supply chain management, contract negotiations, and account health analysis. <br />Portfolio consisted of The Clorox Company, SC Johnson, KIK Incorporated and Maruchan. Responsible for pallet sales growth and account management at 140+ locations and annual revenue of $60 Million.<br />Established strong business relationships with executive level contacts to achieve incremental sales growth, negotiate new contracts, define product requirements, and provide total supply chain management.<br />Implemented Lean Six Sigma Project with Clorox that produced cost savings of $200,000.<br />Achieved year over year sales growth of 5% for past 2 years which increased revenue by 1.2 Million.<br />Business Development Manager 2003-2006 <br />Promoted into management role with responsibilities including inventory management, accounts receivable, supply chain consulting, and liaison between field service and corporate headquarters. <br />Co-Managed account base of Unilever North America, Church and Dwight and Cliffstar with a combined 100+ facilities and annual revenue of $47 million.<br />Conducted annual national inventory analysis with all manufacturing and distribution facilities to ensure proper management of the program. <br />Team lead for Six Sigma Project for Unilever Home and Personal Care division to reduce program inefficiencies and develop best practice model for equipment tracking which was implemented at 80+ facilities. <br />Territory Sales Representative 2000-2003<br />Responsible for managing all aspects of territory account management and growth within assigned geographical area.<br />Managed Central Pennsylvania Territory with 70+ accounts.<br />Increased Sales revenue by 25% through identifying and closing expansion opportunities within assigned territory.<br />Embrace the Spirit Award Winner for Outstanding Customer Service January 2001 and June 2003.<br />Conducted onsite visits to review program metrics and provide operation analysis.<br />Team Lead and Coach for new hires within the Northeast Territory<br />TSR INC.McLean VA1998-2000<br />Private third party contractor for Department of Treasury specializing in unique communication solutions for various government agencies. <br />Circuit Provisioning Specialist 1998-2000<br />Onsite liaison for Government contract at the Department of Treasury Office<br />Partnered with circuit engineering group and major communication companies to provision basic phone lines into remote government facilities.<br />Built strong business relationships with all federal government agencies to identify and resolve all communication issues.<br />ADDITIONAL SKILLS & CERTIFICATIONS<br />Karass’s Effective Negotiations<br />Miller Heiman Strategic Selling, Conceptual Selling and LAMP<br />Siebel Customer Management Systems<br />SAP and Business Warehouse Analyzer<br />Matrix Leadership Training <br />Six Sigma Green Belt Certification<br />EDUCATION<br />York CollegeYork, PA<br />West Chester UniversityWest Chester, PA<br />