Personal Information
Unternehmen/Arbeitsplatz
Poznan, Greater Poland District, Poland Poland
Beruf
Service Design + Design Management
Branche
Apparel / Fashion
Webseite
service-design.pl
Info
# Full-time lecturer and researcher at Collegium Da Vinci, cooperating also with Poznan University of Economics at the Faculty of Management, Department of Services Management, as well as lecturing post-graduate courses at a number of different universities. Wrote a master work on “Advertising of the Immaterial Services”. Working as a researcher has done his doctor’s degree on “Professional Services Marketing and Quality Assurance”. University Senate has rewarded the Doctoral Thesis.
# His professional experience was gathered in cooperation with many Polish and international companies, both in Poland and internationally. Among main clients are: Merill Lynch Investment Emerging Markets w...
Tags
service design
customer journey
design thinking
customer experience
#servicedesign
servicedesignpolska
fris
sit
mchlodnicki
cdv
real estate
leadership
#management
#cocreation
#creativity
collaboration
service quality
service innovation
smaply
experiencefellow
qualitative methods
mobile ethnography
design research
cx
sd
experience design
service scape
pos
promotion
advertising
visual merchandising
bank merchandising
design
branding
ksdp
retailing
marketing plan
canvas
tisdt
return on design
interpersonal relationship
crm
relationship
loyalty
relationship marketing
sports marketing
service
experiences
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Präsentationen
(8)Dokumente
(1)Gefällt mir
(117)SD Futures: Service design, the next ten years
Livework Studio
•
Vor 5 Jahren
Projektowanie usług / Service Design
School of Form
•
Vor 6 Jahren
Business Transformation by Futures Thinking, Kiev 2019, Creascope conference
School of Form
•
Vor 4 Jahren
tisdt_customer journey canvas (Makieta sciezki klienta)
Marcin Chłodnicki
•
Vor 12 Jahren
Customer Journey. Dlaczego warto mapować?
Bluerank
•
Vor 7 Jahren
Orchestrating Touchpoints - Chris Risdon
Uniq UI: Usability, UX, and UI design, consulting and training
•
Vor 9 Jahren
So you want to be a Service Designer
Jamin Hegeman
•
Vor 7 Jahren
2011 | Communication design highlights for service design
francesca // urijoe
•
Vor 12 Jahren
What is Service Design?
Daniel Harris
•
Vor 10 Jahren
The what, why and how of Service Design
Spotless
•
Vor 7 Jahren
Naming Brands
productcampnyc
•
Vor 11 Jahren
Jak przygotować zespół do efektywnej współpracy?
Marcin Chłodnicki
•
Vor 7 Jahren
Creative Problem Solving - A Step-by-Step Guide
SIT - Systematic Inventive Thinking®
•
Vor 12 Jahren
Space as a Service - Amanda Ramos, Gensler
Service Design Network
•
Vor 8 Jahren
Customer Journey Mapping and CX Research
Marc Stickdorn
•
Vor 8 Jahren
Mobile Ethnography > komunikacja doświadczeń klientów w procesie usługowym.
Marcin Chłodnicki
•
Vor 8 Jahren
Marc Stickdorn & Jakob Schneider – Mobile ethnography and ExperienceFellow, a service design start-up
Jakob Schneider
•
Vor 8 Jahren
Mapping the customer experience: innovate using customer experience journey maps
Joyce Hostyn
•
Vor 12 Jahren
Using Service Blueprints to Create Holistic Multi-Channel Experience
Izac Ross
•
Vor 10 Jahren
Workshop: Using Service Blueprinting to Evolve Services
Izac Ross
•
Vor 11 Jahren
Service Blueprint
Yves Pigneur
•
Vor 15 Jahren
The Customer Experience Scenario
Ellery Wee
•
Vor 11 Jahren
From Products to Services: A Service Design Crash Course
Jamin Hegeman
•
Vor 13 Jahren
How to make better Personas
CREATIVE COMPANION
•
Vor 13 Jahren
Service Design Thinking - Paris 2014 - Marc Stickdorn
Innovation by Design Club
•
Vor 9 Jahren
Intro to Design Thinking English (Wallet Exercise)
Max Oliva
•
Vor 10 Jahren
Discovering your innovation project idea
festivalslab
•
Vor 12 Jahren
Test Drive Festival Design DNA
festivalslab
•
Vor 12 Jahren
Crm
Kamraju Reddy
•
Vor 10 Jahren
Demo-driven innovation teaser
Tudor Girba
•
Vor 10 Jahren
Personal Information
Unternehmen/Arbeitsplatz
Poznan, Greater Poland District, Poland Poland
Beruf
Service Design + Design Management
Branche
Apparel / Fashion
Webseite
service-design.pl
Info
# Full-time lecturer and researcher at Collegium Da Vinci, cooperating also with Poznan University of Economics at the Faculty of Management, Department of Services Management, as well as lecturing post-graduate courses at a number of different universities. Wrote a master work on “Advertising of the Immaterial Services”. Working as a researcher has done his doctor’s degree on “Professional Services Marketing and Quality Assurance”. University Senate has rewarded the Doctoral Thesis.
# His professional experience was gathered in cooperation with many Polish and international companies, both in Poland and internationally. Among main clients are: Merill Lynch Investment Emerging Markets w...
Tags
service design
customer journey
design thinking
customer experience
#servicedesign
servicedesignpolska
fris
sit
mchlodnicki
cdv
real estate
leadership
#management
#cocreation
#creativity
collaboration
service quality
service innovation
smaply
experiencefellow
qualitative methods
mobile ethnography
design research
cx
sd
experience design
service scape
pos
promotion
advertising
visual merchandising
bank merchandising
design
branding
ksdp
retailing
marketing plan
canvas
tisdt
return on design
interpersonal relationship
crm
relationship
loyalty
relationship marketing
sports marketing
service
experiences
Mehr anzeigen