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One Desk, Five Sites:Stretching Your Resources Across the Social Web Melissa Cheater Social Web  Strategist + Speaker    |     melissacheater.com
Step 1: Old Rules Apply ,[object Object]
Take the time to stay organized,[object Object]
Information Architecture
Information Architecture 2.0
Information Architecture 3.0?
Step 1b: Add Feed Architecture
0
1
2 2
3
3 Ivey in the News Upcoming Events Faculty/Research Blogs Recruitment Blogs Student Blogs Ivey Business Journal Alumni Newsletter One-Off Announcements Twitter Feeds Flickr Feeds
Step 2: Prepare to Monitor
Facebook Defensio Application (Email, FB App) Social Mention (Email, RSS, Web) NutshellMail (Email) Google Site Search (Email, RSS, Web)
socialmention.com
community page
Twitter Hootsuite, (Team, Web, Mobile) Cotweet (Team, Email, Web) Tweetdeck, Seesmic (Desktop, Web, Mobile) Social Oomph, Tweetbeep (Email) socialmention.com search.twitter.com
hootsuite.com
cotweet.com
“Outlook” style alerts Multiple accounts Multiple platforms Aggregated Columns Search Columns Lists
YouTube/flickr YouTube Channel (Email notifications) Social Mention (RSS) Google Search (RSS, Email Notification) iGoogle (browser start page)
Mobile Solutions Boxcar: Push notifications from accounts and/or RSS feeds to your iPhone itweetreply: Push twitter reply, message and search notifications Tweetdeck, Hootsuite, Seesmic + ping.fm
Step 3: Prepare to Measure
Facebook Download reports regularly Nice to track New fans, Lost fans Likes/Comments Photo/Video views/comments Overall traffic Google Click URLs
Twitter Hootsuite Bit.ly Nice to track: New followers, Lost followers Tag frequency Replies, Direct messages Google Click URL’s
YouTube/flickr Google Click URL’s Nice to track: Views Comments Attention
Step 4: Use Distribution Tools
Situation 1: News Release Publish to RSS RSS import to Facebook RSS import to Twitter (Hootsuite, Twitterfeed) RSS pull into other web pages
Quick RSS Fix: WordPress + Page Links To Create a wordpress blog Post every news release as a new blog entry Install Page Links To plug-in For each new entry, paste the original (non-blog) URL into Page Links To field RESULT: RSS Feed where all links actually go to your original, non-blog pages
Situation 2: In the News Delicious.com Account Browser Bookmark (IE/Firefox) Connect Delicious.com RSS to website, facebook, twitter, etc.
Situation 3: Guest Speaker Choose Distribution Source: Web: Hootsuite Desktop: Seesmic/Tweetdeck Mobile: Seesmic Email: Ping.fm SMS: Ping.fm Draft, Proofread Schedule and/or send
Results: Anything RSS’d goes to  Homepage Twitter Accounts Facebook Pages Content Pages/Right Columns Mobile Apps
Results: Any status update goes to combo of: Twitter Accounts Facebook Pages
Photos: Low quality flickr > facebook applications Facebook Albums: Views, Comments Flickr:  RSS > Webpages, Blogs, Microsites Push to Twitter What’s your goal?
Video: YouTube Free Embed HD iPhone/Mobile Friendly Push to Twitter
Case: Ivey Olympics Twitter : @iveyolympics, #iveyolympics Pulled into campaign site Posts via email, text message, mobile apps Photos via secret email address + twitpic Facebook: Photo uploads, blog import, custom tab Flickr: Photos via photos@ivey.ca + twitpic Community Blogs via FeedWordPress
Better Phones Faster Networks Richer Content
InStyle Bberry application
here’s how
bblauncher.com $3
wordpress theme $0
Recap: Your Greatest Weapons Distribution: RSS, Ping.FM, Hootsuite Update Multiple Accts: Ping.fm, Hootsuite Monitoring: SocialOomph, SocialMention Mobile: Ping.fm, TweetDeck, iTweetReply Facebook: Nutshell Mail, Defensio Your iPhone. Period.
Melissa Cheater,Social Web Strategist + Speaker info@melissacheater.com www.twitter.com/mmbc www.linkedin.com/in/melissacheater www.facebook.com/melissacheater www.melissacheater.com

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One Desk, Five Sites: Maintaining web presences across your website, Twitter, Facebook and beyond

  • 1. One Desk, Five Sites:Stretching Your Resources Across the Social Web Melissa Cheater Social Web Strategist + Speaker | melissacheater.com
  • 2.
  • 3.
  • 7. Step 1b: Add Feed Architecture
  • 8. 0
  • 9. 1
  • 10. 2 2
  • 11. 3
  • 12. 3 Ivey in the News Upcoming Events Faculty/Research Blogs Recruitment Blogs Student Blogs Ivey Business Journal Alumni Newsletter One-Off Announcements Twitter Feeds Flickr Feeds
  • 13. Step 2: Prepare to Monitor
  • 14. Facebook Defensio Application (Email, FB App) Social Mention (Email, RSS, Web) NutshellMail (Email) Google Site Search (Email, RSS, Web)
  • 17. Twitter Hootsuite, (Team, Web, Mobile) Cotweet (Team, Email, Web) Tweetdeck, Seesmic (Desktop, Web, Mobile) Social Oomph, Tweetbeep (Email) socialmention.com search.twitter.com
  • 19.
  • 21. “Outlook” style alerts Multiple accounts Multiple platforms Aggregated Columns Search Columns Lists
  • 22.
  • 23. YouTube/flickr YouTube Channel (Email notifications) Social Mention (RSS) Google Search (RSS, Email Notification) iGoogle (browser start page)
  • 24. Mobile Solutions Boxcar: Push notifications from accounts and/or RSS feeds to your iPhone itweetreply: Push twitter reply, message and search notifications Tweetdeck, Hootsuite, Seesmic + ping.fm
  • 25. Step 3: Prepare to Measure
  • 26. Facebook Download reports regularly Nice to track New fans, Lost fans Likes/Comments Photo/Video views/comments Overall traffic Google Click URLs
  • 27. Twitter Hootsuite Bit.ly Nice to track: New followers, Lost followers Tag frequency Replies, Direct messages Google Click URL’s
  • 28. YouTube/flickr Google Click URL’s Nice to track: Views Comments Attention
  • 29.
  • 30. Step 4: Use Distribution Tools
  • 31. Situation 1: News Release Publish to RSS RSS import to Facebook RSS import to Twitter (Hootsuite, Twitterfeed) RSS pull into other web pages
  • 32. Quick RSS Fix: WordPress + Page Links To Create a wordpress blog Post every news release as a new blog entry Install Page Links To plug-in For each new entry, paste the original (non-blog) URL into Page Links To field RESULT: RSS Feed where all links actually go to your original, non-blog pages
  • 33.
  • 34. Situation 2: In the News Delicious.com Account Browser Bookmark (IE/Firefox) Connect Delicious.com RSS to website, facebook, twitter, etc.
  • 35. Situation 3: Guest Speaker Choose Distribution Source: Web: Hootsuite Desktop: Seesmic/Tweetdeck Mobile: Seesmic Email: Ping.fm SMS: Ping.fm Draft, Proofread Schedule and/or send
  • 36. Results: Anything RSS’d goes to Homepage Twitter Accounts Facebook Pages Content Pages/Right Columns Mobile Apps
  • 37. Results: Any status update goes to combo of: Twitter Accounts Facebook Pages
  • 38. Photos: Low quality flickr > facebook applications Facebook Albums: Views, Comments Flickr: RSS > Webpages, Blogs, Microsites Push to Twitter What’s your goal?
  • 39. Video: YouTube Free Embed HD iPhone/Mobile Friendly Push to Twitter
  • 40. Case: Ivey Olympics Twitter : @iveyolympics, #iveyolympics Pulled into campaign site Posts via email, text message, mobile apps Photos via secret email address + twitpic Facebook: Photo uploads, blog import, custom tab Flickr: Photos via photos@ivey.ca + twitpic Community Blogs via FeedWordPress
  • 41.
  • 42.
  • 43. Better Phones Faster Networks Richer Content
  • 45.
  • 49. Recap: Your Greatest Weapons Distribution: RSS, Ping.FM, Hootsuite Update Multiple Accts: Ping.fm, Hootsuite Monitoring: SocialOomph, SocialMention Mobile: Ping.fm, TweetDeck, iTweetReply Facebook: Nutshell Mail, Defensio Your iPhone. Period.
  • 50. Melissa Cheater,Social Web Strategist + Speaker info@melissacheater.com www.twitter.com/mmbc www.linkedin.com/in/melissacheater www.facebook.com/melissacheater www.melissacheater.com

Hinweis der Redaktion

  1. I built my first website in 1997 when I was 14 years old.Worked with Ken Banks (communities, dying industrial town)Worked with Jacquie Burkell (AnonEquity project, SSHRC)Thesis on Social Network Theory2 years higher education marketing strategy – web & social mediaNow at the Ivey school of business at UWOI’ve worked in government, commercial, and non-profit across retail, education, agriculture, you name it.The most important lesson I learned was from my Mom when I started using the Internet 13 years ago: don’t use your real name.