1. IS5540 Project Management & Quality Assurance Week 13 – Course Review Schwalbe: Managing Information Technology Projects, Chapter 1 Adapted by Janet Yu , Frank Lo

2. Course Intended Learning Outcomes (CILO) No CILOs Weighting 1. Understand the basics of what project management is, the organization and technology context of information systems projects Moderately focused 2. Understand the tools and techniques used in various aspects of project management including management of project scope, time, cost, quality, risk and human resources More focused 3. Apply the project management knowledge, skills, tools and techniques learnt to project activities of an IT/IS-related project to meet project requirements More focused 4. Utilize a project management software (E.g. MS Project) to help plan and manage a small IT/IS project. Moderately focused

6. Figure 1-2: Project Management Framework

10. Ten Most Important Skills and Competencies for Project Managers 1. People skills 2. Leadership 3. Listening 4. Integrity, ethical behavior, consistent 5. Strong at building trust 6. Verbal communication 7. Strong at building teams 8. Conflict resolution, conflict management 9. Critical thinking, problem solving 10. Understands, balances priorities

11. Initial strategy Feasibility study Requirements analysis Systems analysis & Specification Systems Design Development Testing Implementation Maintenance Review Systems Development Life Cycle

13. Figure 3-1: Level of Activity and Overlap of Process Groups Over Time

14. Relationships Among Process Groups and Knowledge Areas (PMBOK ® Guide Fourth Edition)

15. Relationships Among Process Groups and Knowledge Areas (PMBOK ® Guide Fourth Edition) (Cont’d)

16. Before We Have a Project…. Project Selection Methods….

20. Figure 5-4: Intranet WBS and Gantt Chart in Microsoft Project

21. Figure 6-4: Sample PDM Network Diagram

22. Figure 6-8: Determining the Critical Path for Project X

23. Network Diagram using PDM A=5 0 5 5 10 B=10 0 10 0 10 C=7 10 17 10 17 D=2 17 19 18 20 E=3 17 20 17 20 Free Float Total Float

24. Earned Value Management (EVM) Planned Value (PV) How much work should have been done? Earned Value (EV) How much work has been done? Actual Cost (AC) How much has been spent? Budget At Completion (BAC) What was the entire project supposed to cost? Estimate At Completion (EAC) What is the project expected to cost now?

25. Earned Value Management (EVM) Cost Variance (CV) Deviation from the original budget (in monetary terms)? Schedule Variance (SV) Deviation from the original schedule (in monetary terms)? Cost Performance Index (CPI) How well is the WBS component doing in terms of cost? Schedule Performance Index (SPI) How well is the WBS component doing in terms of schedule?

26. More on EVM Source: http://en.wikipedia.org/wiki/Earned_value_management

27. Relationships Among Process Groups and Knowledge Areas (PMBOK ® Guide Fourth Edition) (Cont’d)

33. Figure 11-4: Sample Risk Breakdown Structure

35. Figure 11-6: Chart Showing High-, Medium-, and Low-Risk Technologies

36. Figure 11-7: Expected Monetary Value (EMV) Example

38. Table 9-2: Sample RACI Chart R = responsibility, the performer A = accountability C = consultation I = informed