1. Dear Sir / Madam,
In view of career excellence, aiming through innovative experience, I here by take this opportunity to
forward my resume for your kind perusal.
I assure you of my dedication, sincerity consistent thrives towards the assignment I am allotted with.
I shall be glad to present myself before you for an interview. Expecting a propitious reply.
Thanking you.
Yours Truly,
MAXIM ALBUQUERQUE

2. MAXIM ALBUQUERQUE
Mobile: +919819262946 Email: maxim.albuquerque@gmail.com
____________________________________________________________________________________________________________________
Committed to professionalism; highly organized with attention to detail; have excellent written and
verbal communication skills.
____________________________________________________________________________________________________________________
Summary:
ISTQB and CSTE certified with 9+ years of professional experience in IT Industry.
1.5 years of client side experience in US.
Working as ‘Module Lead –Testing Practice’ with Mphasis an HP Company, Mumbai.
Expertise in HP Quality Center Project Administration, worked as the project administrator for QC.
Core responsibilities include coordinating with test teams at different offshore locations and with the
onshore team.
Ability to work in a dynamic and challenging environment.
Experienced in Test Case Development and Test Execution based on Business Requirements and
Technical Specifications.
Possess excellent oral and written Communication skills and very good interpersonal skills.
Implemented Test Project Management Tool (ApTest Manager) and trained team members.
Implemented process for trainings to be completed by team members.
Skills Set:
Software Testing
Understand project requirements, their associated risks, assumptions and dependencies.
Test requirement definition, test design, test script and test data development.
Preparation of Test Plan and Test Strategy. Test Process implementation.
Coordinate with customer to ensure timely answers to queries raised by Testers.
Review and integrate test cases prepared by team members.
Train and retain members of the team as a part of knowledge management activity.
Prepare Automation Case Study to explore Automation opportunities.
Preparation of User Guide/Manuals documentation.
Ability to created test data using XML and X12.
Test Lead
Customer interaction, recruiting, test tool introduction, test planning.
Actively explored options available to fix problems and meet business and customer needs.
Frequently communicated with the customer to share progress and updates.
Brings activities and deliverables to logical closure by closing the loop with the customer.
Collaborates effectively with other teams, functions, departments, or business units.
Coordinate job responsibilities between team members to achieve group goals.
Makes timely and accurate decisions that meet / exceed customer’s expectations.
Accept personal responsibility for actions and consequences.
Coached to build confidence and reinforce high performance behaviors.
Proactively and frequently provides specific, timely, and honest performance feedback.
Arrive at schedules, preparing test reports and conducting reviews.
Managing the test team in creating Test Cases and Test Data and executing the same.

3. Quality Center – Administration
HP QC Admin for the entire STLC starting from Requirements management to reporting.
Create and manage custom User Groups and Permissions.
Customize the project modules – Requirements, Test Plan, Test Lab and Defects.
Project maintenance, troubleshoot & resolve issues.
Develop Quality Center processes and standards for various projects.
Define and implement the structure for Requirements, Test Plan and Test Lab.
Generate reports either though inbuilt report analysis option through QC or customized post
processing excel reports.
Conduct trainings on Quality center for Onshore and Offshore team members.
TECHNICAL:
Testing Tools : Quality Center, Bugzilla, JIRA, and ApTest Manager.
Business Domains : HealthCare, Insurance, Banking, and E-learning.
Products/Tools : XML, X12, TOAD, SOAP UI, VSS, JAWS
RDBMS : SQL
Version Control Tool : MS SharePoint, VSS
PROFESSIONAL EXPERIENCE:
1. Project Name: eBAM – CITI
Senior Test Specialist, MphasiS
January 2013 – Present, Mumbai
Environment: .Net, Java, Oracle
Skill/Tools: Manual testing, QC, SQL, Soap UI
Module Lead, Mphasis
Domain: Banking
Description:
The Electronic Bank Account Management (eBAM) platform offers clients a web-based tool enabling
to submit electronic requests to modify their accounts and to manage their list of authorised signers
as well as request other related services.
Responsibilities:
• Understand the Application and apply Functional knowledge.
• Review of different Project deliverables related to testing phase.
• Tasks involve Test Case creation and Test Execution.
• Perform Functional Testing, Regression Testing, and Sanity Testing.
• Bug reporting and Test Case tracking in QC.
• Create Test Data.
2. Project Name: USGS-MMIS State of Tennessee.
Module Lead, Mphasis
July 2011 – December 2012 (1 year 5 months), Nashville, US
Environment: UNIX (SunOS 5.1), Power Builder.
Skill/Tools: Manual testing, QC, iTrace Tool (Requirement Management Tool), XML and X12.
Domain: Health Care
Description:
MMIS is Medicaid Management Information System. Medicaid is a US government driven program to
provide free medical assistance to the people. It is a huge program with a lot of complex processes.
The product named interchange is an application which uses Power Builder & UNIX based back-end

4. processing logic, to carry out these processes.
Responsibilities:
• Understand the Application and apply Functional knowledge.
• Working extensively on the Claims subsystem.
• Tasks involve Test Plan, Test Case creation and Test Execution.
• Perform Functional Testing, Regression Testing, UAT Testing.
• Submitting Test Results for client approval.
• Resolving client queries regarding the functionality.
• Test Data creation using XMLs and X12s.
• Bug reporting and Test Case tracking in QC.
3. Project Name: USGS-HealthCare Portal.
Module Lead, Mphasis
January 2007 – June 2011 (4 years 6 months) Mumbai
Environment: .Net, SQL, XML
Skill/Tools: Manual testing.
Domain: Health Care
Description:
The Healthcare Web Portal project is a stand-alone commercial software application that provides
self-service capabilities for health care members, providers, employer groups, and brokers. The
HealthCare product is a .NET based web portal. The Healthcare Web Portal product is been
developed such that the portal can interface with any commercially available healthcare
administration system as the back end service provider.
Responsibilities:
• Worked as a Test Lead for the Portal, which involved assigning test cases to other team members,
creating reports and solving queries.
• Assist in creating Test Plan and setting up Test Environment.
• Review of different Project deliverables related to testing phase.
• Resource Allocation and performance tracking.
• Coordinating with the Offshore/ Onshore team and conducting status call with the client and
delivering project status.
• Managing the testing team by delegate tasks to the team and tracking the same.
• Conduct Test Case Development Causal Analysis for the testing team and Defect Causal Analysis for
the entire team.
• Training and Inducting team members.
• Functional knowledge expertise.
• Conducting Test Case Work Product Review meetings for the team.
• Performed Functional Testing, Regression Testing, ADA Testing and UAT Testing (which involved
creating test cases and executing them).
• Creating Test Data through XMLs.
• Performing Defect Management and Record defect metrics for analysis.
• Received Summit Award for extraordinary performance.
4. Project Name: USGS-MMIS State of Connecticut.
Senior Test Engineer, Mphasis
January 2007 – December 2007 (1 year) Mumbai
Environment: UNIX (SunOS 5.1), .Net
Skill/Tools: Manual testing, iTrace, Test Transaction Generator (Test Data tool).
Domain: Health Care
Description:

5. Medicaid is the largest source of funding for medical and health-related services. It is a huge program
with a lot of complex processes. The product named interchange is a .NET based web portal & UNIX
based back-end processing logic, to carry out these processes.
Responsibilities:
• Understand the Application and gain Functional knowledge.
• Command over Functionality knowledge of Claims subsystem in Medicaid portal.
• Worked extensively on the Claims subsystem, esp. on submitting Claims through TTG.
• Worked as a Designation: Module Lead for the Claims subsystem. It involved assigning test cases to
other team members, creating reports and solving queries.
• Performed Functional Testing, Regression Testing UAT Testing.
• Created & Executed Manual test scripts to validate the functionality.
• Bug reporting and Test Case tracking in CIP.
• Awarded Project Bonus and Spot Award for extra ordinary performance.
5. Project Name: Equity Insurance Group, UK.
Senior Software Test Engineer, Godrej InfoTech
April 2006 – January 2007 (9 months) Mumbai
Environment: Oracle, UNIX, and Informatica.
Skill/Tools: Manual testing and Test Director.
Domain: Motor Insurance
Description:
Equity Insurance Group is a leading player in the UK insurance market. Equity Red Star, the largest
personal lines syndicate at Lloyd’s, is the UK’s 6th largest motor insurer, and has been providing
insurance to business and personal lines customers for the past 60 years. It involves both Motor and
Non-motor Insurance.
Responsibilities:
• Analyzed user requirements and developed test procedures and test cases.
• Performed Functional Testing and Regression Testing.
• Created & Executed Manual test scripts to validate the functionality.
• Test Case development from CRs.
• Bug reporting in Test Director.
6. Project Name: ERP and EMS Testing.
Senior Software Test Engineer, Waterford Institute India.
October 2003 – April 2006 (2 years 7 months) Mumbai
Environment: C++ and Java.
Skill/Tools: Manual Testing, ApTest Manager, and Bugzilla
Domain: E-learning
Description:
The Waterford Early Reading Program (ERP) is software used in schools to create phonological
awareness and develop skills. It was initially developed in C++ and later programmed in Java. The
ERP and the EMS Sequencer is the most important part of the Waterford Program. It basically
integrates all the activities and presents it in sequence to the user in an increasing level of difficulty.
Responsibilities:
• Performed Functional Testing and Regression Testing.
• Implemented Aptest Manager in the organization by imparting training to team members.
• Created & Executed Manual test cases to validate the functionality through Aptest Manager.
• Defect tracking and Reporting using a defect tracking and reporting tool Bugzilla.

6. SCHOLASTICS:
Foundation Level certification from ISTQB, 2008
CSTE certification from Quality Assurance Institute, 2008.
Certification in WinRunner and Test Director, SQTL, 2005.
Diploma in Web Designing, NIIT, 2003.
B.Com, Mumbai University, 2003.
PERSONAL INFORMATION:
Name: Maxim. M. Albuquerque
Address: 3/1, Koli Samaj C-H-S, Sewri Koliwada, Sewri, Mumbai - 400015
Contact No.: +91-9819262946
Email Id.: maxim.albuquerque@gmail.com
Marital Status: Single
Nationality: Indian
Date of Birth: 15th November 1981

7. SCHOLASTICS:
Foundation Level certification from ISTQB, 2008
CSTE certification from Quality Assurance Institute, 2008.
Certification in WinRunner and Test Director, SQTL, 2005.
Diploma in Web Designing, NIIT, 2003.
B.Com, Mumbai University, 2003.
PERSONAL INFORMATION:
Name: Maxim. M. Albuquerque
Address: 3/1, Koli Samaj C-H-S, Sewri Koliwada, Sewri, Mumbai - 400015
Contact No.: +91-9819262946
Email Id.: maxim.albuquerque@gmail.com
Marital Status: Single
Nationality: Indian
Date of Birth: 15th November 1981