6. CSV export on Unix

7. FTP to Novell

8. Import to Access

9. Data conversion

10. Export to CSV

11. Import to Cognos

12. Reporting Queries

13. Export to HTML

14. CEO swore because it rarely worked

15. Then the financial controller left...

36. Underestimating the riskiness of 'big bang' compared to an incremental approach

37. Producing accurate, timely and complete reports that are never used (poor validity) or are meaningless (low integrity & consistency)‏

43. Frequently the problem is not technological – the problem is process or people-related (or even financial), and a new system won't fix that

45. Some systems will just never work, or be too dangerous or unwieldy

48. Role of the audit committee

49. Governance calendar

51. Don’t buy the software and cut down on the professional services – buy cheaper software if you need to and grow

53. Quality control framework

54. Policies and procedures

55. Service delivery methods

56. Project management methods

57. Know what is to be done, and do it

59. Reports Interpretation

60. Only write reports that are used and relevant

61. Attraction and retention strategies

62. Role sharing

64. IT is often downside risk

65. Single view of the truth

66. Consistency and compatibility of technologies is most important

67. Role of in-house development