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Getting to Behavioral Change - Handout
- 1. Getting to Behavioral Change…
The Importance of Ownership and Accountability in Level Three Evaluation
Organization Team
Positive Learning Culture Collaboration
Learning Reinforcements (wiki’s, apps, videos, Discussion
job aides…) Peer Support
Learning Contracts Project Goals
Professional Development Plan (IDP’s) Synergy
Action
Corporate Learning Transcripts
Manager
Individual
Assess learner readiness
Results oriented
Understand and Reinforce
Focused
Empower learning
Motivated
Monitor progress
Engaged
Encourage testing (permission to fail?)
Relevant
Reward attempts
Personal Accountability Assessment
Item 1= Poor 3: Fair 5: Great
1. I set specific and measurable performance goals. 1 2 3 4 5
2. I take the initiative to follow through on actions 1 2 3 4 5
3. I take ownership for my work and my projects 1 2 3 4 5
4. I see what needs to be done and then do it 1 2 3 4 5
5. When things go wrong I accept responsibility 1 2 3 4 5
6. I seek help when I need it 1 2 3 4 5
7. I ask for guidance when needed 1 2 3 4 5
8. I offer my support to others 1 2 3 4 5
9. I consistently persevere through difficult times. 1 2 3 4 5
10. I reframe my priorities when necessary 1 2 3 4 5
© 2011, Workplace Learning & Performance Group www.wlpgroup.com 1
- 2. Scoring: Total your points
Score 45-50 You are an accountable person!
40-45 You are doing well… and have some minor improvement to do.
35 – 40 Not bad, make an action plan for improvement
30 – 35 You have a bit of work to do…
25 – 30 You are half way there
0-25 Get to work and make something happen!
Change or Die!
Reframe ______________________________________________________________________________
Relate _______________________________________________________________________________
Repeat _______________________________________________________________________________
The five key factors to individual accountability (LO 3)
1. Ready
Assess learner readiness
o Supervisor input
o Self assessment
Resources needed? Technology, Staff, Budget, Permission?
2. Willing
Attitude check, are you onboard
Attitude adjustment… can you get on-board?
Willingness to learn AND a willingness to change
Risk tolerance
3. Motivated
WIIFM? Are they motivated to make change? Can they be compelled to change?
Does this align with their personal vision and goals?
4. Able
Proper skill set?
Ability to learn?
Sustainable
© 2011, Workplace Learning & Performance Group www.wlpgroup.com 2
- 3. 5. Results Oriented
Internalize the learning
Set specific goals
Develop action plans
Implement skill practice
Continuous improvement
Best Practices in Encouraging Accountability:
Personal Action Plans
Learning Contracts
Peer Support Groups/Mastermind
Professional Development Plan
Corporate Learning Transcripts
360 Accountability Matrix (Boss, Subordinates, Internal customers, co-worker/peer)
Other
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
5 Questions to ponder:
1. What is one idea you will implement? ___________________________________________________________
2. What resources do you need to do this? _________________________________________________________
3. What barriers will keep you from success? ________________________________________________________
4. Are you Ready? Willing? Able?__________________________________________________________________
5. What is your first step? ________________________________________________________________________
6. What are the consequences of inaction? __________________________________________________________
© 2011, Workplace Learning & Performance Group www.wlpgroup.com 3