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THE FIVE LOVE LANGUAGES OF
DEVOPS
WHOAMI
WHAT IS THIS DEVOPS THING
ANYWAY?
"A cultural and professional movement, focused
on how we build and operate high velocity
organizations, born from the expe...
THE FIVE LOVE
LANGUAGES
WHAT DOES THIS HAVE TO DO
WITH SHIPPING SOFTWARE?
CALMS
CULTURE
You can’t directly change culture. But
you can change behavior, and behavior
becomes culture
— Lloyd Taylor, VP Infrastruc...
AUTOMATION
“Asking experts to do boring and
repetitive, and yet technically demanding
tasks is the most certain way of
ensuring human...
LEAN THINKING
MEASUREMENT
SHARING
WUT?
EACH OF THESE IS A
“DEVOPS LOVE LANGUAGE”
If you find yourself thinking"this is
crystal clear to me, why aren’t they
seeing it?,"that’s more about you than
it is abo...
IT'S NOT ENOUGH TO GET SOMEONE TO DO IT,
THEY NEED TO SEE THE VALUE IN THEIR OWN
LANGUAGE
DISC
▸ Dominant/Direct
▸ Influencing
▸ Steadiness
▸ Conscientious
DIRECT
LEAN/MEASUREMENT
INFLUENCING
CULTURE/SHARING
STEADINESS
AUTOMATION/MEASUREMENT
CONSCIENTIOUS
SHARING/MEASUREMENT
ASSESS THE DRIVERS
BE A SALESPERSON
TALK THEIR LANGUAGE
COMPLIANCE VS.
COMMITMENT
THE BEST CHANGE INFLUENCERS ARE THOSE
WHO DON’T SEE PEOPLE AS SOMETHING THEY
‘HAVE TO DEAL WITH’.
BRING PEOPLE ALONG FOR
THE RIDE
QUESTIONS?
MORE STUFF
▸ http://arresteddevops.com/devops-culture-change/
▸ https://github.com/chef/devops-kungfu
▸ @mattstratton on t...
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Related content from author - http://arresteddevops.com

Inspired by the self-help book The Five Love Languages by Gary Chapman. When we are working to bring about cultural change in our organization, it’s essential for us to understand that not everyone speaks the same “language” of DevOps as we do. The CFO has different drivers and communication style than your friend in the QA department, who is still different than the DBA in that remote office. In this talk, I provide techniques and strategies for identifying the drivers of your peers and decision-makers.

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The Five Love Languages of DevOps

  1. THE FIVE LOVE LANGUAGES OF DEVOPS
  2. WHOAMI
  3. WHAT IS THIS DEVOPS THING ANYWAY?
  4. "A cultural and professional movement, focused on how we build and operate high velocity organizations, born from the experiences of its practitioners." -- Chef Style DevOps1 1 https://youtu.be/_DEToXsgrPc
  5. THE FIVE LOVE LANGUAGES
  6. WHAT DOES THIS HAVE TO DO WITH SHIPPING SOFTWARE?
  7. CALMS
  8. CULTURE
  9. You can’t directly change culture. But you can change behavior, and behavior becomes culture — Lloyd Taylor, VP Infrastructure, Ngmoco
  10. AUTOMATION
  11. “Asking experts to do boring and repetitive, and yet technically demanding tasks is the most certain way of ensuring human error, short of sleep deprivation, or inebriation.” — Continuous Delivery, Jez Humble and David Farley
  12. LEAN THINKING
  13. MEASUREMENT
  14. SHARING
  15. WUT?
  16. EACH OF THESE IS A “DEVOPS LOVE LANGUAGE”
  17. If you find yourself thinking"this is crystal clear to me, why aren’t they seeing it?,"that’s more about you than it is about them. — –Bill Joy, Arrested DevOps Episode 33
  18. IT'S NOT ENOUGH TO GET SOMEONE TO DO IT, THEY NEED TO SEE THE VALUE IN THEIR OWN LANGUAGE
  19. DISC ▸ Dominant/Direct ▸ Influencing ▸ Steadiness ▸ Conscientious
  20. DIRECT LEAN/MEASUREMENT
  21. INFLUENCING CULTURE/SHARING
  22. STEADINESS AUTOMATION/MEASUREMENT
  23. CONSCIENTIOUS SHARING/MEASUREMENT
  24. ASSESS THE DRIVERS
  25. BE A SALESPERSON
  26. TALK THEIR LANGUAGE
  27. COMPLIANCE VS. COMMITMENT
  28. THE BEST CHANGE INFLUENCERS ARE THOSE WHO DON’T SEE PEOPLE AS SOMETHING THEY ‘HAVE TO DEAL WITH’.
  29. BRING PEOPLE ALONG FOR THE RIDE
  30. QUESTIONS?
  31. MORE STUFF ▸ http://arresteddevops.com/devops-culture-change/ ▸ https://github.com/chef/devops-kungfu ▸ @mattstratton on the twitters ▸ https://github.com/mattstratton on the githubs
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Related content from author - http://arresteddevops.com Inspired by the self-help book The Five Love Languages by Gary Chapman. When we are working to bring about cultural change in our organization, it’s essential for us to understand that not everyone speaks the same “language” of DevOps as we do. The CFO has different drivers and communication style than your friend in the QA department, who is still different than the DBA in that remote office. In this talk, I provide techniques and strategies for identifying the drivers of your peers and decision-makers.

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