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New York City
  Civic Engagement
Thought Leaders Forum




New York City Fund for Public Advocacy
            New York, NY
         November 27, 2012
Which engagement strategies have you
personally experienced in New York City?


a. Large town hall meetings with community
   residents
b. Smaller meetings with government and
   community leaders
c. Issue-based task forces with government,
   community leaders and residents
d. Online/social media community-based
   interactions
Describe your personal experiences with
  civic engagement in New York City


a.   Frustrating
b.   Uplifting
c.   Productive
d.   All of the above
How strongly do you believe that civic
 engagement strategies can positively impact
economic and social issues in New York City?

 a. Low
 b. Medium
 c. High
The Deliberative Democracy Consortium
Slides available at:
www.slideshare.net/mattleighninger

            Guides:
       http://bit.ly/M1pvMp
        http://bit.ly/iwjgqn
The context:
How have citizens* changed?
          More educated
          More skeptical – different
           attitudes toward authority
          Have less time to spare
          Better able to find
           resources, allies, informatio
           n

         * “citizens” =
           residents, people
The context:
     Families with young children
 Have the most at stake in community success
 More motivation to engage, but even less time
 Want to engage in community, not just politics
The context: Increased use of the Internet
Three minutes at the microphone




Retrieved from Cincinnati.com, July 27, 2012
“What drove me to try planned,
 structured public engagement
 was my awful experience with
unplanned, unstructured public
         engagement.”
                ─ John Nalbandian,
                     former mayor,
                     Lawrence, KS
Successful tactic: Proactive recruitment

 Map community networks;

 Involve leaders of those networks;

 „Who is least
  likely to
  participate?‟

 Use online as
  well as f2f
  connections;

 Follow up!
Successful tactic: Small-group processes

  No more than 12 people per group;

  Facilitator who is impartial (doesn‟t give
   opinions);
                              Start with people
                               describing their
                               experiences;

                              Lay out options;

                              Help people plan
                               for action.
Successful tactic: Framing an issue

 Give people the information they need, in ways
  they can use it
 Lays out several options or views (including
  ones you don‟t agree with)
 Trust them
  to make good
  decisions
Successful tactic: Many levels of action
Successful tactic: Online tools

Particularly good for:
   Providing background information
   Data gathering by citizens
   Generating and
     ranking ideas
   Helping people
     visualize options
   Maintaining
     connections
     over time
Questions or comments?
In other (fewer) words, the key
     success factors are:
   Diverse critical mass
   Structured
   Deliberative
   Action-oriented
   Online and f2f
Strengths of quality public engagement

Good for: Making policy decisions, plans
          Catalyzing citizen action
          Building trust
          Fostering new leadership
Limitations of quality public engagement
             (as we practice it today)
   Lots of work for temporary gain
   Inefficient – every organization on its own
   Community moves back to „politics as usual‟
   „Engagers‟ set the agenda, not the „engaged‟
   Limited impact on equity
   Trust, relationships fade
   Laws on participation out
    of step with practices
What is civic infrastructure?

The regular
opportunities, activities, and arenas
that allow people to connect with
each other, solve problems, make
decisions, and be part of a
community.
What is your vision for civic infrastructure?
New model ordinance on public
          participation

Available at www.deliberative-democracy.net
Developed as a collaboration of:
Building blocks for civic infrastructure:
Building block:

Helping
neighborhood and
school groups
become more
- effective
- inclusive
- participatory
Building block: Hyperlocal online forums




   More sustained
   Larger, more diverse numbers of
    people
   Easier for „engagers‟ – recruitment
    doesn‟t have to start from scratch
   More open to ideas from the
    „engaged‟
Digital divides (plural)

 Overall, Internet access growing
 “Access” – to Internet, to government –
  has never been enough
 Different people use different hardware
 Different people go to different places on
  the Internet
 Communities just as complex online as off
  – recruitment must be proactive
Building block: Youth leadership
Don’t forget: Fun


  “Sometimes you need a
meeting that is also a party.
Sometimes you need a party
   that is also a meeting.”
               ─ Gloria Rubio-Cortès,
                National Civic League
Questions or comments?
“Portsmouth Listens”
          Portsmouth, NH

 Ongoing process since 2000
 Several hundred participants each time
 Addressed a number of major policy
  decisions: bullying in schools, school
  redistricting, city‟s master plan,
  balancing city budget, whether to build
  new middle school
Jane Addams School for Democracy
             West Side of St. Paul, MN
 50-200 people in “neighborhood learning circles” every
  month since 1998

 Involves recent Hmong, Latino, Somali immigrants

 Young people involved in circles and other activities

 Cultural exchanges - food, crafts, storytelling

 Has resulted in new
  projects, initiatives,
  festivals, and a change
  in INS policy
Participatory Budgeting in Brazilian cities

 Commitment from gov‟t to adopt budget;

 Wide range of ways to be involved;
 A carnival
  atmosphere;

 Started small,
  now huge –
  60,000+ people
“Kuna Alliance for a Cohesive
 Community Team” Kuna, ID

 Recurring input-gathering process, used on
  all major decisions
 Organized by Kuna Alliance for a Cohesive
  Team (Kuna ACT), in collaboration with local
  government
 Issues include: school funding, downtown
  development, planning and growth
 500 participants annually (city of 6,000)
“Kuna Alliance for a Cohesive
 Community Team” Kuna, ID

Outcomes:
 New comprehensive plan
 Passage of school bond issue
 Improvements
  made to
  downtown
 New strategy to
  market community
  as hub for “Birds
  of Prey” area
Building civic infrastructure:

 Is relatively inexpensive (mainly political, not
  financial capital)
 Is a cross-sector job
  (not just
  government)
 Has other
  economic benefits
Resources
• www.participedia.net
• www.deliberative-democracy.net
• www.soulofthecommunity.org
• www.everydaydemocracy.org
• www.publicagenda.org
• www.kettering.org
• On Facebook: “Deliberative
  Democracy Consortium” group page
• The Next Form of Democracy
Slides available at:
www.slideshare.net/mattleighninger

            Guides:
       http://bit.ly/M1pvMp
        http://bit.ly/iwjgqn
Why build stronger civic
         infrastructure?

1.   Make engagement easier, more efficient
2.   Build trust
3.   Give residents more control of the agenda
4.   Better address inequities
5.   Increase community attachment and
     economic growth
6.   Increase residents‟ sense of legitimacy and
     “public happiness”

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NYC civic engagement thought leaders forum

  • 1. New York City Civic Engagement Thought Leaders Forum New York City Fund for Public Advocacy New York, NY November 27, 2012
  • 2. Which engagement strategies have you personally experienced in New York City? a. Large town hall meetings with community residents b. Smaller meetings with government and community leaders c. Issue-based task forces with government, community leaders and residents d. Online/social media community-based interactions
  • 3. Describe your personal experiences with civic engagement in New York City a. Frustrating b. Uplifting c. Productive d. All of the above
  • 4. How strongly do you believe that civic engagement strategies can positively impact economic and social issues in New York City? a. Low b. Medium c. High
  • 6. Slides available at: www.slideshare.net/mattleighninger Guides: http://bit.ly/M1pvMp http://bit.ly/iwjgqn
  • 7. The context: How have citizens* changed?  More educated  More skeptical – different attitudes toward authority  Have less time to spare  Better able to find resources, allies, informatio n * “citizens” = residents, people
  • 8. The context: Families with young children  Have the most at stake in community success  More motivation to engage, but even less time  Want to engage in community, not just politics
  • 9. The context: Increased use of the Internet
  • 10. Three minutes at the microphone Retrieved from Cincinnati.com, July 27, 2012
  • 11. “What drove me to try planned, structured public engagement was my awful experience with unplanned, unstructured public engagement.” ─ John Nalbandian, former mayor, Lawrence, KS
  • 12. Successful tactic: Proactive recruitment  Map community networks;  Involve leaders of those networks;  „Who is least likely to participate?‟  Use online as well as f2f connections;  Follow up!
  • 13. Successful tactic: Small-group processes  No more than 12 people per group;  Facilitator who is impartial (doesn‟t give opinions);  Start with people describing their experiences;  Lay out options;  Help people plan for action.
  • 14. Successful tactic: Framing an issue  Give people the information they need, in ways they can use it  Lays out several options or views (including ones you don‟t agree with)  Trust them to make good decisions
  • 15. Successful tactic: Many levels of action
  • 16.
  • 17.
  • 18. Successful tactic: Online tools Particularly good for:  Providing background information  Data gathering by citizens  Generating and ranking ideas  Helping people visualize options  Maintaining connections over time
  • 20. In other (fewer) words, the key success factors are:  Diverse critical mass  Structured  Deliberative  Action-oriented  Online and f2f
  • 21. Strengths of quality public engagement Good for: Making policy decisions, plans Catalyzing citizen action Building trust Fostering new leadership
  • 22. Limitations of quality public engagement (as we practice it today)  Lots of work for temporary gain  Inefficient – every organization on its own  Community moves back to „politics as usual‟  „Engagers‟ set the agenda, not the „engaged‟  Limited impact on equity  Trust, relationships fade  Laws on participation out of step with practices
  • 23. What is civic infrastructure? The regular opportunities, activities, and arenas that allow people to connect with each other, solve problems, make decisions, and be part of a community.
  • 24.
  • 25. What is your vision for civic infrastructure?
  • 26. New model ordinance on public participation Available at www.deliberative-democracy.net Developed as a collaboration of:
  • 27. Building blocks for civic infrastructure:
  • 28. Building block: Helping neighborhood and school groups become more - effective - inclusive - participatory
  • 29. Building block: Hyperlocal online forums  More sustained  Larger, more diverse numbers of people  Easier for „engagers‟ – recruitment doesn‟t have to start from scratch  More open to ideas from the „engaged‟
  • 30. Digital divides (plural)  Overall, Internet access growing  “Access” – to Internet, to government – has never been enough  Different people use different hardware  Different people go to different places on the Internet  Communities just as complex online as off – recruitment must be proactive
  • 31. Building block: Youth leadership
  • 32. Don’t forget: Fun “Sometimes you need a meeting that is also a party. Sometimes you need a party that is also a meeting.” ─ Gloria Rubio-Cortès, National Civic League
  • 34.
  • 35. “Portsmouth Listens” Portsmouth, NH  Ongoing process since 2000  Several hundred participants each time  Addressed a number of major policy decisions: bullying in schools, school redistricting, city‟s master plan, balancing city budget, whether to build new middle school
  • 36. Jane Addams School for Democracy West Side of St. Paul, MN  50-200 people in “neighborhood learning circles” every month since 1998  Involves recent Hmong, Latino, Somali immigrants  Young people involved in circles and other activities  Cultural exchanges - food, crafts, storytelling  Has resulted in new projects, initiatives, festivals, and a change in INS policy
  • 37. Participatory Budgeting in Brazilian cities  Commitment from gov‟t to adopt budget;  Wide range of ways to be involved;  A carnival atmosphere;  Started small, now huge – 60,000+ people
  • 38. “Kuna Alliance for a Cohesive Community Team” Kuna, ID  Recurring input-gathering process, used on all major decisions  Organized by Kuna Alliance for a Cohesive Team (Kuna ACT), in collaboration with local government  Issues include: school funding, downtown development, planning and growth  500 participants annually (city of 6,000)
  • 39. “Kuna Alliance for a Cohesive Community Team” Kuna, ID Outcomes:  New comprehensive plan  Passage of school bond issue  Improvements made to downtown  New strategy to market community as hub for “Birds of Prey” area
  • 40. Building civic infrastructure:  Is relatively inexpensive (mainly political, not financial capital)  Is a cross-sector job (not just government)  Has other economic benefits
  • 41.
  • 42. Resources • www.participedia.net • www.deliberative-democracy.net • www.soulofthecommunity.org • www.everydaydemocracy.org • www.publicagenda.org • www.kettering.org • On Facebook: “Deliberative Democracy Consortium” group page • The Next Form of Democracy
  • 43. Slides available at: www.slideshare.net/mattleighninger Guides: http://bit.ly/M1pvMp http://bit.ly/iwjgqn
  • 44. Why build stronger civic infrastructure? 1. Make engagement easier, more efficient 2. Build trust 3. Give residents more control of the agenda 4. Better address inequities 5. Increase community attachment and economic growth 6. Increase residents‟ sense of legitimacy and “public happiness”

Editor's Notes

  1. Sometimes this means action by citizens that is seeded by gov’t with small grants
  2. Refer to Using Online Tools guide
  3. Change slide
  4. Change slide
  5. Rio Grande do Sol - http://blogs.worldbank.org/publicsphere/node/5998