Retailers who are diving into digital processes are already seeing results come to fruition. Discover the key areas top retailers are digitizing with efficiency and success, so you too can get started.
2. Back-Office Support Process – 36% Currently, 35% Pilot, 21%
Considering
Source: Cognizant Center for the Future of Work, Digital Process Acupuncture
3. Goods Sourcing & Supply Chain – 41% Currently, 35% Pilot, 13%
Considering
Source: Cognizant Center for the Future of Work, Digital Process Acupuncture
4. Merchandising – 41% Currently, 28% Pilot, 21% Considering
Source: Cognizant Center for the Future of Work, Digital Process Acupuncture
5. Market Goods & Services – 45% Currently, 37% Pilot, 12% Considering
Source: Cognizant Center for the Future of Work, Digital Process Acupuncture
6. Customer & Order Management – 52% Currently, 26% Pilot, 14%
Considering
Source: Cognizant Center for the Future of Work, Digital Process Acupuncture
7. Shopping Experience & Channels – 67% Currently, 17% Pilot, 8%
Considering
Source: Cognizant Center for the Future of Work, Digital Process Acupuncture
8. Accelerate your digital journey with Cognizant. Get the latest insights
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Digitally Cognizant Blog | Future of Work