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Scrum – a lightweight
customer-provider environment

            Mateusz Srebrny
         <mateusz@srebrny.net>


    II konferencja ”Zarządzanie Projektami IT”

          Warsaw, March 23-24, 2010
Agenda

Scrum and me
Scrum elements between customer and
provider:
  Product Backlog
  Sprints and reviews
  Backlog items size estimation
  Retrospectives
Conclusion

 mateusz@srebrny.net, Warsaw, March 23-24, 2010
'Server' project and scrum

Redesign and scaling-out of the server-side
infrastructure of the biggest polish instant
messenger (over 2M PCU)
3 years, a small team of developers
Scrum after half a year




 mateusz@srebrny.net, Warsaw, March 23-24, 2010
Scrum




Management inside a small team
Management of communication between
customer and provider

 mateusz@srebrny.net, Warsaw, March 23-24, 2010
Product Backlog

List of things to be done
  functionalities,
  components,
  user stories


Priorities
  ROI,
  technical complexity,
  technical dependencies
 mateusz@srebrny.net, Warsaw, March 23-24, 2010
Product Backlog

Primary tool for communication with customer
Ease of change and control
Perfect visibility
  what is being postponed,
  for how long,
  why




 mateusz@srebrny.net, Warsaw, March 23-24, 2010
Sprints and reviews

Provider demonstrates progress after each
sprint
Verification of mutual understanding of
requirements
Visibility what is done, and what is not
Measure of progress: working software
(potentially shippable)
Communication not restricted to static
requirements list
 mateusz@srebrny.net, Warsaw, March 23-24, 2010
Backlog items size estimation

The provider estimates during short sessions
with the customer
Synchronisation of understanding of
requirements
Easy to predict the amount of work that can be
done within a sprint
Updates of the estimations



 mateusz@srebrny.net, Warsaw, March 23-24, 2010
Retrospectives

 Every sprint provider analyses:
    what was going on,
    how to improve performance of the next sprint
 Customer sees the provider uses his best effort
 and knowledge
 More trust between
customer and
provider

   mateusz@srebrny.net, Warsaw, March 23-24, 2010
Conclusion

 Visibility, flexibility, trust and cooperation
 In Poland it's rather a contract with static
 requirements and penalties than
cooperation and maximisation of efficiency and
  profit
 Scrum is designed for small teams / projects
 Scrum does scale (Google, Microsoft, Nokia),
but there is not much ready-to-use techniques to
 achieve that
   mateusz@srebrny.net, Warsaw, March 23-24, 2010
The end

http://en.wikipedia.org/wiki/Scrum_(development)
http://scrumalliance.org/
http://agilemanifesto.org/




Questions? Comments? Remarks?


     Thank you for your attention
 mateusz@srebrny.net, Warsaw, March 23-24, 2010
Agile Manifesto

Individuals and interactions               over processes and tools

Working software over comprehensive documentation
Customer collaboration over contract negotiation
Responding to change over following a plan

                              That is,
      while there is value in the items on the right,
            we value the items on the left more.


 mateusz@srebrny.net, Warsaw, March 23-24, 2010

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Scrum - a lightweight customer-provider environment

  • 1. Scrum – a lightweight customer-provider environment Mateusz Srebrny <mateusz@srebrny.net> II konferencja ”Zarządzanie Projektami IT” Warsaw, March 23-24, 2010
  • 2. Agenda Scrum and me Scrum elements between customer and provider: Product Backlog Sprints and reviews Backlog items size estimation Retrospectives Conclusion mateusz@srebrny.net, Warsaw, March 23-24, 2010
  • 3. 'Server' project and scrum Redesign and scaling-out of the server-side infrastructure of the biggest polish instant messenger (over 2M PCU) 3 years, a small team of developers Scrum after half a year mateusz@srebrny.net, Warsaw, March 23-24, 2010
  • 4. Scrum Management inside a small team Management of communication between customer and provider mateusz@srebrny.net, Warsaw, March 23-24, 2010
  • 5. Product Backlog List of things to be done functionalities, components, user stories Priorities ROI, technical complexity, technical dependencies mateusz@srebrny.net, Warsaw, March 23-24, 2010
  • 6. Product Backlog Primary tool for communication with customer Ease of change and control Perfect visibility what is being postponed, for how long, why mateusz@srebrny.net, Warsaw, March 23-24, 2010
  • 7. Sprints and reviews Provider demonstrates progress after each sprint Verification of mutual understanding of requirements Visibility what is done, and what is not Measure of progress: working software (potentially shippable) Communication not restricted to static requirements list mateusz@srebrny.net, Warsaw, March 23-24, 2010
  • 8. Backlog items size estimation The provider estimates during short sessions with the customer Synchronisation of understanding of requirements Easy to predict the amount of work that can be done within a sprint Updates of the estimations mateusz@srebrny.net, Warsaw, March 23-24, 2010
  • 9. Retrospectives Every sprint provider analyses: what was going on, how to improve performance of the next sprint Customer sees the provider uses his best effort and knowledge More trust between customer and provider mateusz@srebrny.net, Warsaw, March 23-24, 2010
  • 10. Conclusion Visibility, flexibility, trust and cooperation In Poland it's rather a contract with static requirements and penalties than cooperation and maximisation of efficiency and profit Scrum is designed for small teams / projects Scrum does scale (Google, Microsoft, Nokia), but there is not much ready-to-use techniques to achieve that mateusz@srebrny.net, Warsaw, March 23-24, 2010
  • 11. The end http://en.wikipedia.org/wiki/Scrum_(development) http://scrumalliance.org/ http://agilemanifesto.org/ Questions? Comments? Remarks? Thank you for your attention mateusz@srebrny.net, Warsaw, March 23-24, 2010
  • 12. Agile Manifesto Individuals and interactions over processes and tools Working software over comprehensive documentation Customer collaboration over contract negotiation Responding to change over following a plan That is, while there is value in the items on the right, we value the items on the left more. mateusz@srebrny.net, Warsaw, March 23-24, 2010