2. ...And this is where
you can easily make a career
in this booming Aviation,
Hospitality & Tourism industry
with

3. Have a look at some facts…

4. Industry Trends
- Aviation
The market already has about 150 million travelers, by 2020,
traffic at Indian airports is projected to touch 450 million**
India’s aviation ministry is looking at small and medium
airports to set up centres for maintenance, repair and overhaul
(MRO) of aircrafts*
Currently, India’s MRO market is worth US$ 800 million with
the likelihood of touching US$ 1.5 billion by 2020*
"Indian aviation is experiencing dramatic growth across the
board, from the emergence of new carriers to a growing
middle class ready to take travel by air," said US
Transportation Secretary Mr Anthony Fox*.
*India Brand Equity Foundation
** IATA.org

5. Industry Trends
- Hospitality
The total market size of tourism and hospitality industry in
India stood at US$ 117.7 billion and is anticipated to touch
US$ 418.9 billion by 2022*
Marriott International plans to open a dozen hotels in India
by 2015 adding to its existing count of 23*
*India Brand Equity Foundation

6. Industry Trends
- Tourism
The demand for travel and tourism in India is expected to
grow by 8.2 per cent between 2010 and 2019 and will
place India at the third position in the world.*
The total tourist visits in India have been growing at a
steady rate of about 16 per cent over the past five years.**
Indian medical tourism industry is anticipated to register a
compound annual growth rate (CAGR) of more than 20 per
cent during 2013-2015**
*www.trcollege.net/articles/74-Development-and-impact-of-tourism
-industry-in-india
**India Brand Equity Foundation

7. Industry Trends
- RETAIL
Airport retail business in India topped $1 billion in revenue
during 2011, on the back of robust growth in passenger
traffic and more people shopping on the go, according to a
boutique retail consultancy.
The business is growing at 17-18 % annually, emerging as
a viable platform for retailers and operators of the new
airports, according to Bangalore-based consulting
firm Asipac Projects.
Globally, airports registered approximately $43 billion in
sales, with the likes of London Heathrow and Seoul's
Incheon being the most lucrative ones.
The Delhi domestic-cum-international terminal (T3) has a
retail area of around 2 lakh sq ft and built to tap the
potential of retail revenues.
*Times of India News: http://timesofindia.indiatimes.com/business/indiabusiness/Airport-retail-business-tops-1-billion-revenue/articleshow/
11680714.cms

8. APTECH Aviation & Hospitality Academy
Profile
It is the Aviation, Hospitality & Travel & Tourism education
brand of APTECH. Through its wide network of centers, we
have successfully trained thousands of students for global
careers in these growing industries.
Experienced faculty to ensure that they are able to handle
even the latest, most intensive topics.
Supports classroom teaching with job internships or live
projects / assignment & personality development sessions.
APTECH Aviation and Hospitality Academy is the first
Academy to provide airport internships to students. This
is highly valued at the time of future job placements.

9. APTECH Aviation & Hospitality
Courses
APTECH Aviation and Hospitality Academy is the aviation, hospitality
and travel & tourism education brand of APTECH. It was born as
initiative to give wings to a million dreams across India by training those
who are interested in making a career in Aviation, Hospitality & Tourism
Industry, as well as preparing students for corporate world.
Our various Aptech Certificate programs are designed to cater the
diverse needs of students, professionals and people of defined age
groups. Starting from being an Executive in various departments of the
Aviation Industry, one can grow to become an Airport Public Relations
Officer, Airport Manager, Duty Manager and Airline Marketing Manager.
Likewise in Travel & Tourism, one can pursue a successful career as a
Tour Leader, Travel Agency Owner, Tourism Promotion Manager &
Sales Manager.
Hospitality also provides one with various opportunities such as a Front
Office Assistant, Banquet Manager, Front Office Manager, Floor
Attendant, House- Keeping Supervisor etc..
Aptech Certified Hospitality and
Aviation Management Professional
Aptech Certified Professional in
Ground Staff Services
Aptech Certified Professional in
Airport Management & Customer
Care
Aptech Certified Professional in
Hospitality & Tourism Management
Aptech Certified Professional in
Airport Management & Retail

10. APTECH Aviation & Hospitality
Courses
1.
Aptech Certified Hospitality and Aviation Management Professional – 30 months
2.
Aptech Certified Professional in Airport Management & Retail – 18 months
3.
Aptech Certified Professional in Airport Management & Customer Care – 12 months
4.
Aptech Certified Professional in Hospitality and Tourism Management – 12 months
5.
Aptech Certified Professional in Ground Staff Services – 6 months
Certificate course
•
Personality Development Course – 1 month

11. Course Details
The Students registered for our Programs are trained under the traits as
Persona Management
•
•
•
•
Communication & Presentation Skills
Grooming, Health & Nutrition, Poise & Grace
Language Enhancement
Soft Skills for Aviation Operations Environment
Industry Knowledge
•
•
•
•
•
Ancillary Services
Principles of Aviation Travel Related Studies - Global
F & B Service
Travel Related Studies - CRS, FOREX, IT, F&T
In Flight Safety and Security
Corporate Skills
•
•
•
•
Customer Service for Global Clientele
Strategy, Marketing & Talent Management
Service Quality & Service Care
Personal Skills and Mock Interviews

12. Empower Yourself with Power of 4
Join The Program Which Empowers You in Four Growing Industries
Aviation
Hospitality
Retail
Tourism
1
2

13. Aptech Certified Hospitality and Aviation
Management Professional
An Overview
Rarely you will find a program which has a blend
of four growing industry. This programs is
designed keeping in mind to provide right skills
and knowledge in four industries i.e. Aviation,
Hospitality, Tourism and Retail. Presently this
industries in India are growing rapidly and
offering promising career to the youth.
This program exposes a student with nuances of
four industry and empowering to make a choice
out of four.
Retail has become an integral part of new
developed Airports and upcoming ones as well.
Retails outlets at the Airport require right kind of
skilled manpower, keeping this aspect in mind
Retail has been carefully integrated and blended
into this program.
Eligibility
Class 12/ 10+2 or a 3-year diploma from
a State Board of Technical Education.
Course Structure
•
•
•
•
Aviation 12 months
Hospitality 6 months
Tourism 6 months
Retail 6 months
Total Course Duration
30 months

14. Aptech Certified Hospitality and Aviation
Management Professional
Curriculum
Sem 1: Aviation
• Persona Management
• Soft Skills
• Principles of Aviation
• Aviation Operations
• Customer Service for Global Clientele
• Resource Management at Airports
• Load Planning & DGR
Sem 2: Aviation
• In-flight Service
• In-filght Safety and Security
• Passenger Handling
• Security and Legislation
• Ancillary Services
• Airline and Airport Organisation
• Air Fares and Ticketing
• Travel Related studies - CRS
Sem 3: Hospitality
• Soft Skills
• Fundamentals of Management Hotel
Accounting
•
•
•
•
Catering Science and Hygiene
Principles of Food Production
Food and Beverage Service
Accommodation Operations
Sem 4: Tourism
• India as a Destination / Inbound
• International Destination / Outbound
• Cruise Destinations
• Travel Agency Operations
• Forex
• Computer Reservation System
• Air Fares & Tickets
• Service Quality & Service Care
Sem 5: Retail
• Introduction to Retail
• Understanding the Retailers
• Setting up a Retail Store
• Inside a Retail Store
• Building a Retail Store
• Retail Store Success
• Customer Orientation in the Retail
Industry
• Airport / Airline Internship*
* Subject to availability and Sole discretion of the Airport and Airline Company

15. Aptech Certified Hospitality and Aviation
Management Professional
Course Highlights
•
This program gives blend of four Industry and make you a versatile professional of four Industry
which compliments each other in nature i.e. Aviation, Hospitality and Tourism along with Retail
which is slightly diverse.
•
The program is divided into 5 semester of 6 months each, making it a total duration of 30
months.
•
Internship is offered over above the course making is one of the most unique and
comprehensive course.
•
This program is aimed to make you highly skillful and give up immense knowledge so that you
have choice to select career out of four.
•
It enables you to be less depended on one and gain skill in multiple industry which are
immensely growing in our country so far. You would have a competitive edge our other who
haven’t done a course for multiple industry. It’s highly recommend to students who would like to
empower themselves with choice, which is a rare feature.

16. Aptech Certified Hospitality and Aviation
Management Professional
•
Certification: Upon successful completion of the course a student would get certificate from
Aptech Aviation and Hospitality Academy.
•
Career Opportunities: A candidate can start off at an Executive level and grow up to be a
manager in various segments of Aviation, Hospitality, Tourism and Retail Industry.
•
Placement assistance will be provided, the student is expected to attend interviews provided
for Aviation, Hospitality industry, Travel & Tourism Industry, Retail and its allied industry.

17. Aptech Certified Hospitality and Aviation
Management Professional
Career Prospects
Aviation
•
•
•
•
•
•
•
•
Passenger Handling
Cabin Crew
Cargo and Transportation
Fares and Ticketing
In-flight Services and Security
Load and Trim
Customer Service
Baggage Handling and
amongst others
Travel & Tourism
•
•
•
•
•
•
•
Hospitality
•
•
•
•
•
•
Front Office Assistant
House Keeping Supervisor
Executive in F& B dept.
Executive in Food Production
Guest Relationship Officer
Travel Desk Executive
Tour Leader
It nary Planner
Fares & Ticketing Officer
Language Interpreter
Foreign Exchange or sales
Operations department
Start your own travel Company
Retail
•
•
Retail Operations
Retail Customer Care Executive

18. Aptech Certified Professional in Airport
Management and Customer Care
An Overview
Aviation is not just about flying a plane or
working as cabin crew; it also involves airport
management.
Airport management includes managing ground
operations at an airport, looking after fares &
ticketing, taking charge of security and lots
more.
Airport management offers a great career
opportunity at an airport or in an airline.
People who work in airport management are
required to have a strong customer service
orientation. APTECH Aviation and Hospitality
Academy’s Professional in Airport Management
and Customer Service is the first step towards a
management career in Aviation.
Eligibility
Class 12/ 10+2 or a 3-year diploma from
a State Board of Technical Education.

19. Aptech Certified Professional in Airport
Management and Customer Care
Curriculum
Course Highlights
It’s an intensive course that spans 2 semesters,
covers diverse modules. The modules are;
Sem 1
•
•
•
•
•
•
•
Persona Management
Soft Skills
Principles of Aviation
Aviation Operations
Customer service for global clientele
Resource Management at Airports
Load Planning and Dangerous goods
Sem 2
• Inflight Service
• Inflight Safety and Security
• Passenger Handling
• Security & Legislation
• Ancillary Services
• Airline and Airport Organisation
• Air Fares and Ticketing
• Travel related studies - CRS
• Airport / Airline Internship*
APTECH Aviation and Hospitality
Academy’s Professional in Airport
Management and Customer Care is for
anyone who wants to make a career in
almost any area of aviation industry.
On completion of the course, a student
can start off at an Executive Level and
grow up as in Airport Managers and other
Professionals in the Supervisory or
Management cadre.
Upon successful completion of the course
Students gets a certification from Aptech
Aviation and Hospitality Academy
Placement assistance will be provided,
the candidate is expected to attend
interviews provided for Aviation and its
allied industry.
* Subject to availability and Sole discretion of the Airport and Airline Company

20. Aptech Certified Professional in Airport
Management and Customer Care
Career Prospects
•
•
•
•
•
•
•
•
Passenger Handling
Cabin Crew
Cargo and Transportation
Fares and Ticketing
In-flight Services and Security
Load and Trim
Customer Service
Baggage Handling and amongst others

21. Aptech Certified Professional in Airport
Management and Retail
An Overview
Retail has become an integral part of new
developed Airports and upcoming ones as well.
Retails outlets at the Airport require right kind of
skilled manpower, keeping this aspect in mind
Retail has been carefully integrated and blended
into this program.
This course is one of the most unique courses in
the aviation training world and is a wholesome
package of benefit for any student who wants to
make a career in almost any area of aviation.
From starting off at a Executive level in the
varied areas of Aviation, one can grow to being
even an Airport Manager, the course gives you a
wide range of options to choose from along with
brilliant option of working in Retail segment of
new developed Airport or maybe Retail Industry
as a whole.
Eligibility
Class 12/ 10+2 or a 3-year diploma from
a State Board of Technical Education.

22. Aptech Certified Professional in Airport
Management and Retail
Curriculum
Sem 1
Sem 3: Retail
•
•
•
•
•
•
•
•
•
•
•
•
•
•
Introduction to Retail
Understanding the Retailers
Setting up a Retail Store
Inside a Retail Store
Building a Retail Store
Retail Store Success
Customer Orientation in the Retail
Industry
•
Airport / Airline Internship*
Persona Management
Soft Skills
Principles of Aviation
Aviation Operations
Customer service for global clientele
Resource Management at Airports
Load Planning and Dangerous goods
Sem 2
• Inflight Service
• Inflight Safety and Security
• Passenger Handling
• Security & Legislation
• Ancillary Services
• Airline and Airport Organisation
• Air Fares and Ticketing
• Travel related studies – CRS
* Subject to availability and Sole discretion of the Airport and Airline Company

23. Aptech Certified Professional in Airport
Management and Retail
Course Highlights
•
Aptech Certified Professional in Airport Management and Retail is for anyone who wants
to make a career in almost any area of aviation industry.
•
On completion of the course, a student can start off at an Executive Level and grow up
as in Airport Managers and other Professionals in the Supervisory or Management
cadre.
•
Upon successful completion of the course Students gets a certification from Aptech
Aviation and Hospitality Academy
•
Placement assistance will be provided, the candidate is expected to attend interviews
provided for Aviation industry, Retail industry and its allied industry.

24. Aptech Certified Professional in Airport
Management and Retail
Career Prospects
•
•
•
•
•
•
•
•
•
•
Passenger Handling
Cabin Crew
Cargo and Transportation
Fares and Ticketing
In-flight Services and Security
Load and Trim
Customer Service
Baggage Handling and amongst others
Retail Operations
Retail Customer Care Executive

25. Aptech Certified Professional in Hospitality
and Tourism Management
•
This program gives blend of two Industry and make you a versatile professional of two
Industry which compliments each other in nature i.e. Hospitality and Tourism.
•
The program is divided into two semester of 6 months each, making it a total duration of 12
months.
•
Candidates aspiring to get into Hospitality or Travel Industry should go for this course as it
makes you best fit for multiple industry and less depended on one Industry.
•
Certification: Upon successful completion of the course a student would gets a certification
from Aptech Aviation and Hospitality Academy.
•
Career Opportunities: A candidate can start off at an Executive level and grow up to be a
manager in various segments of Hospitality and Tourism Industry.
•
Eligibility Class 12 / 10+2 or a 3-year diploma from a State board of Technical Education.
Proficient in English Communication
•
Placement assistance will be provided, the candidate is expected to attend interviews
provided for Hospitality industry, Travel & Tourism Industry and its allied industry.

26. Sem 1: Hospitality Management
An Overview
India had major chains including the Marriot, Hilton, Leela, Courtyard,
Holiday Inn, Orchid, West Inn, Hyatt, Oberio, Novotel, ITC fortune and
many more.
The need of the hour is skilled manpower and trained human resource
who provide efficient and high quality services to customer and price
competitiveness that will help build an attractive tourist package.
This sector requires thousands of trained professionals every year
making Hospitality Management one of the most sought after industry.

27. Sem 1: Hospitality Management
Curriculum
APTECH Aviation & Hospitality Academy's Diploma
in Hospitality Management is an intensive course
that covers diverse modules:
•
Persona Management
•
Soft Skills
•
Fundamentals of Management and Hotel
Accounting
•
Catering Science and Hygiene
•
Principles of Food Production
•
Food and Beverage Service
•
Accommodation Operations

28. Sem 2: Travel & Tourism
An Overview
If you are adventurous and would like to explore enthralling
career option then travel and tourism industry is the place to
be. This Industry is the worlds largest foreign exchange earner
and provides employment to millions of people directly and
indirectly worldwide through many associated service
industries.
Work in this area industry involves providing services to
people who are away from home, or a business or a holiday.
Travel can be done for leisure, business, pilgrimage, adventure,
or just to relax and unwind.
Work involves dealing with people from different ethnicities
and require a penchant for understanding different cultural
ethos.

29. Sem 2: Travel & Tourism
Curriculum
APTECH Aviation and Hospitality Academy's
Hospitality and Tourism Management is an
intensive course that covers diverse modules
as mentioned below:
•
•
•
•
•
•
•
•
India as a Destination - Inbound
International Destination - Outbound
Cruise Destinations
Travel Agency Operations
Travel related studies – Forex
Travel related studies - CRS
Travel Related Studies - Fares & Tickets
Service Quality & Service Care

30. Aptech Certified Professional in Hospitality
and Tourism Management
Career Prospects
Travel & Tourism
Hospitality
•
•
•
•
•
•
Front Office Assistant
House Keeping Supervisor
Executive in F& B dept.
Executive in Food Production
Guest Relationship Officer
Travel Desk Executive
•
•
•
•
•
•
•
Tour Leader
It nary Planner
Fares & Ticketing Officer
Language Interpreter
Foreign Exchange or sales
Operations department
Start your own travel Company

31. Aptech Certified Professional in
Ground Staff Services
An Overview
The aviation industry is expanding multifold and
creating immense opportunities for Ground Staff
personnel on a regular basis. This is a short term
course that will enable you to kick off your career
in the Aviation Industry as part of the Ground
Staff at airport or an airlines.
The course covers training on different functions
of the airport such as Airport Handling, Cargo
and Transportation, Passenger Handling,
Customer Service and more.
Eligibility
Class 12/ 10+2 or a 3-year diploma from
a State Board of Technical Education.

32. Aptech Certified Professional in
Ground Staff Services
Curriculum
Ground Staff is an intensive course that
spans 1 semesters, covers diverse modules.
The Subjects
•
•
•
•
•
•
•
Persona Management
Soft Skills
Principles of Aviation
Aviation Operations
Customer service for global clientele
Resource Management at Airports
Load Planning and Dangerous goods
Course Highlights
APTECH Aviation and Hospitality
Academy’s Ground Staff Services
program is for someone who wants to
quick a career in Aviation at a basic entry
level job as a ground staff.
Upon successful completion of the course
Students gets a certification from Aptech
Aviation and Hospitality Academy
Placement assistance will be provided,
the candidate is expected to attend
interviews provided for Aviation and its
allied industry.

33. Aptech Certified Professional in
Ground Staff Services
Career Prospects
•
•
•
•
Guest Service Agent
Guest Service Supervisor
Passenger Service Staff
Cargo Handling Staff and others.

34. APTECH AVIATION ACADEMY
COURSE ADVANTAGE
Comprehensive courseware from APTECH
Certified and experienced Trainers
In-depth industry insight and excellent
pedagogy
Very good infrastructure
Placement Assistance Cell

35. APTECH ADVANTAGE
Trained over 6.5 million students
Centers across 40 countries.
In-depth technical expertise and know-how about the
industry
Specially-created curriculum focuses on theory &
practical education and on providing reference tools
to students.
Exams are held online.
Completely immersive learning experience where
the student gains exposure to all aspects of a career
in his chosen field.

36. APTECH AVIATION ACADEMY COURSE ADVANTAGE
INTERNSHIPS*
Internship has been an integral part of OUR course delivery, with
a view to making our students better candidates over others.
Thousands of APTECH Aviation & Hospitality Academy students
have completed internships so far. APTECH Aviation & Hospitality
Academy also fully prepares you for job interviews that would
help you get selected as an employee.
The
Career
Cell
interacts
very
closely
with
prominent
personalities in the Industry for regular updates on the current job
market scenario. This enables students to be totally in sync with
the requirements & demands of Industry.
In other words students are exposed to a holistic training
experience at the APTECH Aviation & Hospitality Academy
*Terms & Condition applied. Optional / not applicable to all
programs. Sole discretion of the Airport and Airline Company

37. Start your Career Immediately with
APTECH Aviation & Hospitality
Thousands of students already established their CAREER and working in the Industry.
Rich Industry content prepared by Highly Experienced, Professionals available only with us.
Flexible Batch Timings
Reasonable course fees with convenient Installment plans.

38. Remember The GOLDEN RULE…
Sooner YOU Start YOUR Program,
Sooner YOU Start YOUR Career!!!
As said Someone Wiseman,
“Time is Money”

39. Grab the opportunity…Enrol Today!