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Amir Salihefendic | BoS USA 2022

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Amir Salihefendic | BoS USA 2022

  1. 1. Pillars of Async-First
  2. 2. Remote- f irst since 2010 40+ countries and ten timezones ~100 Employees
  3. 3. 95%+ of Doisters work from home
  4. 4. Asynchronous communication is when you send a message without expecting an immediate response. Simple concept
  5. 5. 🤯 Simple concept Huge implications
  6. 6. O ff ice Hybrid Remote- f irst Async- f irst
  7. 7. Async- f irst is a better way to work and live
  8. 8. Problems With Status Quo
  9. 9. Meetings morphed into video calls. Shoulder taps multiplied into relentless pings. Long hours in the o ff ice became constant presence on chat apps. Remote work promised change
  10. 10. 253% more time in meetings! Source: Microsoft Work Trend Index 2022
  11. 11. “When you're operating on the maker's schedule, meetings are a disaster. A single meeting can blow a whole afternoon, by breaking it into two pieces each too small to do anything hard in.” — Paul Graham Maker’s Schedule, Manager’s Schedule
  12. 12. “Upon returning to a task after a distraction, it can take up to 23 minutes to re-focus. Even brief mental blocks as a result of switching can take as much as 40% of a person’s productive time.” Context Switching is Expensive Source: The Cost of Interrupted Work: More Speed and Stress (University of California, Irvine)
  13. 13. “People who try to juggle messages and work see an IQ decline of 10 points — equivalent to missing a night of sleep and more than twice the drop after smoking pot.” Context Switching makes you dumber Source: Dr. Glenn Wilson, a psychiatrist at King's College London University
  14. 14. The current way of working ends in one place: burnout! But there is a better way!
  15. 15. The New Communication Pyramid
  16. 16. Bene f its of Async-First
  17. 17. Fewer meetings
  18. 18. Handbook- f irst
  19. 19. Default communication becomes deep
  20. 20. Timezones aren’t a problem. Hire the best.
  21. 21. Optimize for energy
  22. 22. People are happier as they don't need to plan their life around their work. Async- f irst companies see 90%+ employee retention.
  23. 23. Basic principles • Async by default • Meetings and real-time when needed • Retreats, F2F meetings, etc. a few times per year
  24. 24. Advanced Async-First pillars.
  25. 25. Pilar 1: Vision, Mission, and Values driven
  26. 26. Pilar 2: Default to trust
  27. 27. Pilar 3: Autonomy and clear responsibility • Directly Responsible Doister • Decentralized decision-making • No Committees
  28. 28. Pilar 4: Transparency by default
  29. 29. “We’re always shocked that the returns to writing well are really high. And it feels like the world hasn’t fully internalized that. Certainly, when you have a 3000 person global company as Stripe is, you’re going to need to do lots of asynchronous communication.” — John Collison (Stripe co-founder) Pilar 5: Everyone is a Writer
  30. 30. “Writing is a tool for thinking.” — Adam Grant
  31. 31. “There is no way to write a six- page narratively structured memo and not have clear thinking.” — Je ff Bezos
  32. 32. Pilar 6: Everyone is a Reader
  33. 33. Pilar 7: Outcomes over hours worked
  34. 34. Pilar 8: Hands-on management Leaders are functional experts who also do hands-on work.
  35. 35. Pilar 9: Not Async-Only
  36. 36. Thank you! Twitter: @amix3k