10 things your customers wish you knew about them

1. 10things your customers wish you knew about them Papakosma Maria-Anna

2. How well do you know your customers?

3. 1 Customer value “GOOD” service more than “FAST” service

4. 2 Customers love PERSONALIZATION, they will globally pay for it

5. 3 Customers will remember you if you can remember their NAME

6. 4 There are few things customers talk about more than a pleasant SURPRISE

7. 5 Creating GOODWILL with customers doesn’t need to be expensive

8. 6 Customers will sick with your LOYALTY programs if you get them started

9. 7 Selling “TIME” over money helps customers see the value of your brand

10. 8 Customers love BRAND STORIES and selling through stories is effective

11. 9 If you’ re struggling to INNOVATE, your customers are a great resource

12. 10 If you bring up money, it makes customers more SELF-CENTERED

13. Thank you for your attention!

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