More Related Content
Similar to Phil harkins 10_leadership_techniques_for_building_high_performing_teams
Similar to Phil harkins 10_leadership_techniques_for_building_high_performing_teams (20)
More from Marcelo Cassales
More from Marcelo Cassales (12)
Phil harkins 10_leadership_techniques_for_building_high_performing_teams
- 3. /
1346809:;1
042157
1675
=4 @7A1AB
7 :
76
?3
C4 4 :
1D5EEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEE
1= D7A02 EE
FFHIK NPRF
FGFJL OKF
F F Q
M
FSU$)3 W3+3$.$3X%3$3X+%-3X
T ( # 3V $ - 3 Y +3 )3
3 )
!$%3-Z3 $$3%X++3^ ()$)3
#Z%-.3 3 %3 ] 3 3(
[3 T3
$3$(,3_%%X()3$(
% $#%3 3%+3X ` $3
3 $
+*( Z%+3 -Z3_-%
%%.%($%)Z .. )3 +%% 3
3 - $ $ *
-$-)-%)3_-%33$ 3
-3) ( 3 (+3% %)$+ .)$3
U 3% % * %
($`3(,+(+3($3#+,3
%+3$ ), %3 3(Z ),%3
$ + ' T 3
($%)3$%)3$ Z3)3 3$3a
%+Z%+ .)3 +Y$+3 .% 3
( % $
-%3-+3)Z3.%Z3.%Z
)($%3 '3 ' $3 ' $3
$b - c -
VZ3%d+%V)$+3(33$%)3
%3 + 3 +(3$[3+ Z ,( +
$ 3 $ %
%$+!$%Y$+.% %3 f3(3
_%3#33 .Y 3%)T)-
3 e$% Z 3
-$X3$3)3%+i*( Z-3
3 %h(Y(%X3 $%)3%%.%,
3g [ ! 3
)%33%%%3 3$3Z3$%)X.3
$3$+$++*(+.% j( +3
%
$3%,($3+$+%+)*(#Z
+ 3(3 )$%33+ 3%%$3 )3
+T 3 % Y
-+3*Y+3 k333%)3%+
( V%e)3 %c$+!))f3
g
l m noeqcZjs3$+T$%3
Vd' 3 3 (33)3 rg%'3-3X
p % 3 3 -
!$%)3-oeqcZjs3%X(
%+$3 3 ( 33)3 r$+T, 3
p % 3
%)k U $%+3 -3
*$ )3 ,3[ -3 $%).. %
U . ! $
o h,U(]^rU3$3#3%%$+3
d- $3^^%))%3 )33%3-
Z 3 )
$3 3$33X%Z% Z3$ 3+
% j-%%-)3 .$)3 +.)$3
. ) $
%%3
3(Y 3
S
3 3#())%
!$%3 33 %*+3
3 ' %
3
3
3
, ,(#--.
, $%
- 4. 0
!$0#*$ !0% 0+%000!1$+-#*( $ +0!0
#%' ()$+, # ,-(-0 //.00-0 (0 00 %-%
( 0 (. + #
%$2-3!!4!*/'(2- 000!%+0$ 6!0 06!0
$0 #0*--% #0 0 0,0 +00*0*( 0 4 0.%+ 0
% 5%0 +% + 7! - 0 +
%- )0
$( 4 0
0
501$0%%0%0!-3 0(0 $)%0 !$0 $ #!- ! -%/'
!2/-0 -80 %093+8-:* 0 % %+%0 $(0
(( + ;$
% 0%000 20%%%0 +/-1$! !0!0-%(-
,- //. 6%-(100 $ 0$%0 0! +, 8-0 0
(. % 6( ( % (
+%!0$! )0!0%3-%0$0+/100#0*$ !0 !*$(--
)$#) / -%10 /!3 ( ()$+,%/4 01 /0 0 00
(% + =( +
/$2-00$% !0 %,%%0 +/-(#0*$ !,+00!0
%0!!+#! %+-6($00 !#$ 0$%0 ()$+,%/0 1-%+($
6( +
)$0*(0$% !0$0*$% !0!0 !?0 !(00!%%!
% 0+#! %+' 0 *$!0 #! %+' 6 ( 0@,+- 2+/0# 0
+ +% + % (
8-00#0*$ !0% 0
-%(%( ()$+, # ,4 0
0
810%-+%!%0$% 02,%/6%00303/-*,-0!0
0 -0 $0)$00!+#! ' - 0 28 -/-30% '
( - + %
%0*$ 0+0!2!+1-6($0(3-2%'30+6((2-+0+0
((0 ,3%! 010 %0%--+0%0!0+0 -0 %00(3!
+ + 8%
-2%4+!+1-6+0!0%0 $-$0(31-#0*$0+
%0!0+00-010 $ #8/6%0%--+0! % 0 38*$0
5% 0 (3
%!0 0)0
#6 ( 0$-!4
( 0
0
=(0 30 -0# */!0% +-/! -0 !%02(#,)/0%-%0
* $ ! % (1 $0+-!,+-$80 ( %$0$A
+ ,+ - 8 2 0
BC*!!0%0+0$0-+0*(0 $00/+!601$+#!!
#/$ %-+01 !+0* 3!%/$%/0 (+%$% %+%0
# % 3 0
%,-D(0 #)/3E
0 . 0 $.0
8 0
BC/#83) !-*$/+00/ +#%-0
$%!0$ 0 0 !%( 10 -0+0
+% + (
BC3 !0!3#00303/3%*$ $0 ! !0!0$%#0 !
- # #%8 -'!+$#0 6% 0 #%/0!$26 ( 0 0
% + $0 + ( (
% D+ $30+1$%+-0
,0)6* !-!.0
. / E
BC#!0$#)!+1D%-+%/% +-4
# 0 (0 +010)- !0(,) !.0
( ) . E0
5 % #%/$ -+0* % -+0(%'!0- $!0-, -0 00
,)$!00%0 !+0 $0 0 ,0(3800 !) #0 ,8$0 ,%
1 6( ( % +
0%'-*!% !%00% -/-0 # $/!! -)%0 30 (0%00
0$ 200 ,+ ,03/-4 0$%0 %0 ! 02$ ($ (%
% 3 =( 7, 7$ 7-
6+$30(%05 0 $0830 ! !0$+ !40-0 !0 $1$0,F
!* $-A 0 1$ $%+ ! #+0- #0G +00 2 40
) F! 6+ 6 53 6 *
H$0 +#,-00/! -0%$ ,8$00#0!0# !0 $4
%-6(00% 0 //0+-!(10 0 - ($ F+ #* 0F0
+ 2 ( , + % + 0
0
=(-0-/! $8*$0!)$0*0%'+0-*+$*!6(0.
0 0+- %0*+ 0 0% 0 $-0.3300 /0 0 20
% + ( + % 0 - + -
6+6(4 09!(,%%000$%$-%/,)!0I!0 '5-%*
$( 0 0 #-0 !#$!%#0+)/0+ %2)% 0 ,000 0 0
7-( % + F. + +
6+0000% 000.% $0 $0010 00% %0!0!40.%00
$0 # ,0 //400 0 6+06 (% ,0 -.// #F5- -*
+ % + 5- +,+ + ( 0 0
-/-30% %-/3%3$!01-,!00)00$/-000
3/-*,0 $0%/0 0)*+! !0 !%+ )+-#(0
( % ( % +
% 03+($+,% ,0$$0!%01-,0
,0 )#00 I 0 3!+0 ! !4
+ 0 ( ( 0
0
J-6( # %$0+0 0$%%/$ -+0!0/8000,)
$00 %0 ( ,)/0%-4 2/00%0 !%-$ !- 0
( =( 1
!3#4 000 000)03-$8'$ 30'+%0-+4 I'(2
%#%0 2 0,# +0 -8/ 0 0 2!00 !0 0
=( % ( + ) + + 8 ( 1 K 0
%--0/$ %+'(!6+0$3(/3--+0/+0 /0$0000
-- 03$!0 3!00 $0 +#0 0+$0* !6( (%22 0
( - ( ( % +
$-4-3$!0 $00#00%0!00%0 0-)+-6+00
3000 0)*+ 0!#!0 %/$ -% 0 0$/-0 $4
-5 ( 6+ + ( ,% ( 0
0
=(-*3!2!0-*$()-%$ !!0/+00 2-,% 0,00
0 !%+ #%)/0 0%- 000, #* $!6(0+ 0 ,--
+ % + % +
#%)%0+$ -00/ +#!!+40%++ %0
$-0!0 !0 0,++%( 10$% %+%0 %-0.%830 60 0 $
( ( 3 # 5- 0 ( (
/!!%0-%-%)-$-0+0 0 !-#+#0 $(0% D-0
+3 1 300+ 10!0 3L' ! #003(* 0 ,0 0 2
2 4 6( ( + % (
%6%-E%$ !$0%-$!$/08#)/360(%00A
20+'(-0I$+ %2 $0 +3 0 0 $0 ()$--0
0 (
F , 0308'0!0H.003020!84 -/! - !0%2
,8$ $ G/1-F%F 0)+$ +0 0%0 0+-!0 #-$#0
++ - ( F=( -
+0$!0 0*$0!00 1!0%00)6-%-0 003(
* %#6 ( 0 3% !,+ #8/0 0$-!0 0 $0 ,% 0 #0
- (3 ( +( %+ + ( +
/-+-6(/0!8% 0/# 0!0$/0$8 0(0%0)F+'
!0 (%0 0 ,0 $ +! %%3%)+,-D %.$ 3M0$
( + F - 2 0
F %.$%0+F'+(+#0+-8- !'!0000/+4
(0 -ME-$0$3()- 0+3+-0 ! %!0
- 2 0 % ( % 0
0
1 34 89
- 5. 689 6
1
2 567
787
6
0 0
- 8. 3467850;77480;AA400B84ADC004=@;064:E8E8G9
5 0 8 =8@8B88;49C;40 BEC;0F= 050G0 0 B0
9: ? 0 =8 0 5; 8 G;
;E78FC4@C0 ;H58;6;4FC CI 0K005050G985 0405B8
E;=;0 0547H90 00 D0 H5@0 487?8 8 :0 67B8:G900
= ; 8 ; J4= ; 9 7 4 A =
847 6EI FCG54?0 5040;@00G847=8047 6EH= 04 0
90H5 AL;88M 89?570;=E;9C0 ;8 0H5 0 88 6I
0 H9 8 7 0 9 99 0
0
N; 48=4C75:M 0;:G4850OC;@C05474 ?@7=:=4FC 0F
C60O47D0 4C90 :@0 8 85C=5? @C06E;0=8 8 0 67;0
4 H4 94 4 D;
DC50; :8000 50445477?5@H989?@85050=404 50
4P 66G=5= I87H98970 @C0500 5040;A7?8 8 D78 60
: ; Q= 8 4 8 0 9B 9
5D54=048B85 00=9EC;65:0DI 445478G?64H989?7?0
@58B0 B80 6789BR4FC 4 470 70 @C0 0 50 50405I
=4 ; 4 39 4 C 8
39?@8 O84C 754MGB0 5=B0C 706PB;7H;@I 4C;DC5=0
40;A6=0 =0 7B70 @4647;0 45 =GG0 C70 =0 478 7
0 9 64 F G 39 : ;
545H57:=M5M0 H40?:66=40:=0
C0 ?05@@04C5@F @P0; 8@58 I
: 0 ;; 8 ;0
0
J4:84 A; CG0;DC5=AP:G4840 K04C7:645=45@:480
05960 H4F 478 704570 ?654PGE=80; 0 00C54
0 E : ;M 9 D
E78458G400C?;04EC0F460 6PCI 40;4:G546GG
;=D088@75@44B08 058 05 64 470 ?570;CB0 850
= = 9 ;8 39
G@C8=BP8 405 64 475@8454S70GB00 K00==74 C50
475@04H48 60 6PC00 0 @C0 4 B5486545D7;0460
4 94 G 5 ; 4
5@H;808==B0 A; CG0;DC5=0E:0CB477=0 G08B70
0 C958I EH4F 478 A?=5E;C740 F C 54I
5 T0 : ;8 ? ; 7 0
0
UWYZ0 FC048B=80474==0450F ;00P484M=9= 584@C0
VX[ ;4B80 ;8 0E:F:@8= ;0 575@;]:= 70BR6E:0547
4 = 9 7B D 9
74@5906485A440FC 0050==^II84BC9E0F04=40
E0848 0 804@@;0 6=B5:4C 7;0 BM904450 54;0@7C@
0 = 97 ; D 40 7 5
;8; 0CGG47540 =96540;7P4:6E440=E8@5:E5:0F80
G:64;0 8C088_ :0 K7E7=0; 8M @7G40:484;07
F H9 G =
58=5=8I
8 P?0
5 =
UWY`0 =05004?:=0050=:7=;0 504E4548=K004=B0
VX[ 748= 5DC05@@5@:4C 7G7;0F 8 ;0C0 =B5@F I
39 7 @ H9 E 9 4
390=9= 584@C K77C050DC;4754@004C00OC@0 0C90
49BR6E:0540 40G48 8 4?A B5=95@5@4E;4I ;0 4
65 94 0 7 a4 7
:CF077b4800 K0G4844=004G0OC7=;04=FMO48800
54G5K0G7= 786547C0 C0 5B=44E47;0F 70 E:5= 75@
? ; ; 9 7 P4 4 ;
440570 =0;E80G=B8504:478 C650D004PB
DF CM 5705= 8 47C0 890;DC5= 0 =7C458;8 0=0
4 H94 4? 98 ; 4 4 89
E:G40 =04E08;4=D40G0F90H5 M0P404 8040E5G4G00
=8CI 7K475970 ;D@;8 047 6E0 @4578 60 78 007F @
39 0 ;8 5 9 ; G 5
C5=80B50 :0=00;4049BR6E:054074778454@I
4 =54@I 487=@M90=9= 584@C 7740 0B50
7: c 9 7 8 5 9
UWYd0 49BR6E:0540; 7=F0=:740 805 64 4784=740
VX[ 0=9= 584@C H0KG@7G77H= 8 60 6PC0 0 G7
39 ? 94 97
4649@=04C CE7@54@I8=0 ?04540504E97;040475@0
740 8 =0 ;;40B50 0 7H5M90 @C @440=0C C @C8=B
9 E Q9 8 4 : 9G
;0485 7B575@P=B8047C545?9@40B5I 49BR6E:0540
F90 6A ;00C0 8 0GF:00=@54@70 0=9= 584@C
84 0 ;9 39
@7CP7745=7 K0 8C0G:640 804:C48=5=040C:4780F0
4:=40:C;0=BF G4;8; 7H= 8 0GC08 8 M9E;4@0 C =4
= G 99 7G ; 8 ;4
84 0 0C90;8G7804E84E;47F:7@;048C40 8C088M04E04
96I ;0 4:= 40 K40 0C:70 G408 0 B8GG47540 @978 0
a4 7 ; 9 ; 95 F 5 9
85 8040; FC850 D@5@H98CB47=976540
460 749H0 00 76;400 50 ;C70050 @I
; 5=9 E 8
UWYe0 4540 K77C058=580H0O:0 508E04@8048KOM0
VX[ 0 @C 40G4EC=E7K; 458 H98 4740 P0 40485@
39 4 65 : ? 7 ; 5 0
85040C0E5;8 5040 @00C04C; 8 7=805=065=B84
989?54;40PG0 89?H=0;88 8 =0 66= 80 ;C ?R K0 0
8 H9 8 ;G 9 : 64 4 8 0 9
85 A4I 4:;=B;00; CG0;DC5==0;848 0 400540 K77C0
460 = A39070F EH4F 478 0 570 064H95 @C 40G4
5D 0 5 : ;7 9= 4 65
844=0P;G4P?=MC 4=FH98905 =048B;8;@M98460 6PCA
9C0 5780GR 0 0 00 5048 60 780G00;0505 64 47
7 ; P 4 = 8 4 7 = 8 8 8 0
:66= 754:4C0:48@0505874754H4 4=40047;@0 0
; 8 80C050 @5:E4M98 := 08E0C0 @F@5@G@C8;I
64 5 8 50 ; R Q
8=0 ?049BR6E:0540G40504EH4F;DC5=H=0C@:07I
97H5M90=9= 584@C 7C78 890; CG0 478 0 E;G4C G80
8 4 98 : ; 4 7
0
0
3970C04FG0 70=F:045=C0;774804 8540?9BR 584@CI
44548 0 C 8 B==58 9D;7:=8@6;7C8@P0=9= :05470
9 ; 6; 7 P ? 6E
G040C0;04;0G9P9D;70 50 H7=007045@P8GC=8F 50
89?54890?7:045=CI 8; 0 5 7@8= 0G0 070 0 8
8 8 J9 F ; 7 4 4 F 4 ; H9
5477;0;80404E480 C0B84008=0C5=5=;I
4@C09G@@0 B8 ;0 H;K8 49C;58;Bf8 50 570
; E ; ; 8 5 ; B 0
g jk jk o p rigt luv qw jvm syjs zk w {syjk {q
higlmn k q sjk r s k jhpx sol ryri p hp l gn j
|}YYW‚…WV‚~‰ V‚W‹ˆ ‚VYVW 0 =00C:5M4570
0 ~€Yƒ„Y‚†„‡Yˆ Y~ ‡YŠ €~ ŒI 7=:G=P:G4
V ‡ ˆ ‰ Y 39 7 0
85 04C9@7454?FCE:F:8C470 =404;@4E47;ŽQ0;0;AK;
46775:04EC80 0 4==0 B8I 7@C900OC7=0F G@8H0
; 7 5 ; 8 ? 0
H9C0;0C0;M0 50 B8;044G?0 8;8050485=54
44?G54B=B0 ?C @H=040 G8 CI0;C47H= G0:4C 7= 8 0 D0
5 ; ? 9 9 5 @ ;4
B;E04=BF5007I 4=B85 0FC @;0 4484A04@@5@9H048;
CG7F 0 8 @ 8‘4E0 67= ;640H9C0 ?C95400; P700
4 5 ; 0 4 9 4 8
B89C0 575476G84E45400:H@45@558;:5B7=0EC8
4044640 @C0 70 0CEC@85K; 4B00@E00940 ;45= 50
8 4 P ; 8 ;
#$%'%( * ) /
) ,
!%$%+,-.) !-/-0-1. 2
0 0
- 11. 35749:6;;0=;8;? :;935407=3050 8D0F09;6GF8A:;:6
46850505437 90 6A0:58 8:B:6C:3E 858:0 90;8050
7 @; 90 =7 3
A3;80;94050: 9778:08H0;H;I950;A050;4 509?
;A:;8 0775:68 G0HA8D8 49H4I0 7JD:8 6=3G7JI 80
D ; 0 9 4 : 40
0
KLMNO QMSOQ WXY[MQN]PP_ :;9CD0A:;`IB0:;:0
0 MPOR M QVMO OZNW^0 6A0 43;80 7 ` 05
M TU Z @; 33 D
F35a95;:484 :6CD580bA90;A5;0;90 ;0 I;;0:0;A
5:50;90=F0 C050 ;0 ;H;98 705A I;? aC705A ;ID70
D 4 D 7 9 cD I ; 8
4 0F5A=I79:0;A D0G;80:58;A9;8dD90AF68; 0 ;0A0404
C5I;:78 08D0J87 0 J70 0 H30 04;:450 G? a:;58 0
7; 8 7 8 4 D ; 4 8 D cD 9
35;56:48A37J:HA;8G:;0;05C0:07D7 :8;6A0;09I0a
43A;0=F0 4;8 00;d30 JeDaB4 8 8 JfGH30:;9J8;F8=0
H 5 7 8 DD I A 9
IFD508D70C5d: ? ;04`H:0 Bf;7E5C7J79G4;7 48504=`
:J7J:0;A 0 C90 a658IaG:;=I ;0 4 50` A0 A:880;0
8 4 I cD 0 ; B 80 GH `
8:00;G00;?
D58`; 8=`0
49 4 0
0
ghXZ^j MUZX0 ;0905FA05064:a70FD:C:0980;H8; :A:8d
0 iNZPXQO? aF;;k7a:6:330 9300 a:0 B;0 G0=;90 0
cD 5 4 D 4
CD89A:I045050 ;0;G009007 I0 A I0dD0mKfmAI00
:00 I J7J4? a9; 8F;:9GH;d GF:40;lfmn0 ;7
7; a cD 4 4 8 F5
35;985emHA;87855EmHA;85FA50 8090;AJ8G450d
4A:7 90 0;0 509;7J0 0;0 50 k7 JC7 8D0 D0 F8 0
4 l 3 I K 3 ; 7 DF 8 7 : 4
:33E50mHA;8A37Jo??9GG:77J:695D9p50dA 85050
64:a0 6n0;0 50:B50 ;EF Ap5050a8;77J7 4G:7 E 6
: 3 8 70 5 4:
H477JH97I04A;0d375?
A65049=;3F9940 8 q0:4 0
0
rsWiWZUuOXvSOUMu QN? I:;0 4J80;A;G00IB7040d:6
0 YtP QNMM W^U OX0 ;6A 0;98 70: 837 0 58 A70
U u u w0 CD D 8 4 3 9 :
80I0=F0;8FD9FdcDad50 a00:;8;6d7F84A:7500;
48B:48D0 J08d? ;0 6C:98D0 07d3I35;98 978 0
: 84 0 7 4 D 0 4 5D
B4 ;J0:0Fa50A=; 049`G:;8; J0C:? ;0I4B4 8:00;E9
5CI6;8 8 A7JH4IG96;58 B0 G04: a0 a:905C0 8dDa0 0
D= 0 D cD D 78 :
I:;E4`8I0=F07JE44;C705EA804500F8A0 I6IH70 7D84
;6A658:B:48D590 f50 I:60 ;894E 3I ;C70;;40 CD30 0
0 0 8 5 I H a : F I 5 4
G:a87J0A0d05:600:0I a0ICD58: 0A0ad58 5IaG;9A50;
50 59:;I8 97?x 5:C:98I ;0 G9:;69F37 :0 0 :F7J8 0
D ; F o3 ;0 ; 4 = D
: F8d8d040I;0=FEA :03I8;y;`5848;;09;?0
G450 0Fd 8:B6:4840 80:ID0I8040 0 Ay7F9q
49 5 8 0 CD x 0 9 J D 9 0
0
z{ZY[ PuZZ U OX0 :;9407DHA4G7J8: 050 a00FI0F8
0 Y U ZNO|VVQVMU? 6A0d Jf;dA 50 G9d 6C:98=7 8 90
Z u @; D ; 7 4 6A
:6G:5:5709;7I0aG:7J8: 04680;A4 8 59:6B;7J8;8: 9
50 7870E H3:I=0 B50 G9DI0 8 70 GG7 8050;H50 0 G`
8; a ; 4D 3 G; D; 0
; 409J:93;A}4 A8;0I4B4 DC0078J7DH4;94:0F8AG0
7C0d804I0I:? C;;EDa:905C04 8697 F90Ad975IA904
7 0 0 4 5 8 d
=76IaI?
I 0 :80
5 4 a0
0
~MUMXXMiTUx07DHA4G7J8: E G=A0;0; ;9:0k:00A 0
0 U u€W X?5DJf;dA 50 G90 ;99;8 G9I;09;FI58G9
Z Q0 ; G; D 7;
404 538 50 :;994I0;;4;;3F:;870aH850;4DA ;9595;00
d GGF7:7 ? 6A0DF68 AdA054AJ0 9=0F8 J8 08;0 A4` ;68
3 4 @; D D 7 D H 0 4
;H;98;AJ5::;640;A C50
bA90 70 ;60D:0dD70 ?
D: 8 4 0
0
lQUO0 Jf;dA 50: 04 A90;H;CD0:;G:8A68;:8d78550
0 XM? DHA4G7J8 G93GH7;H4I0 4D0 9;;0 0A0 09;7J
}7 ; D 4I
C7 48;A40IC7J4DA00H:0 848;37J9A5I0A ;:7;a80 :00;50
8 F0:Ed I 508;989;BC7 F0:8 084Ja40 J8 I0 CD89=7J
D d 0 :4 4 D A 5 5 4 7
97EA :0;0577:;C70;97? ;I:;0 9;9:6D5A07087F;C770;
:60 0 8Da:8 H80 I=0:60 0 6A48A05044989:8=80 858 0
4 CD 8 3 I cD ; d D A D D
8: =0F3I0F8J:9400:04A:75I;:7AD8F94DA ;H;4d50
;G0ak7BaH85008H8=635;98 :0 D40:0 808;0 4I0d0 6
7 4 4 = 83 H :
7 I98:0;A6:0A040:F60 ;I:;05C98:037507DA;;940
GH7 0 8D70;9:;58 I;? 0 6A 4 0 8 D;7JDJ;0I0d
;D 8 7 cD ; B D : I
7585Ak7;0: G; ;980;F:A700bA9059:0;9:6:380
54:7 0 FA98 G0 G=A0 =05d:68;H;9FFFI6:05064:;
4; ; 4 4 7
;HAG;8IA39;? ;0GH:7;870aH=7I0:B504;CD0B099f50a
b;7 5:0 4;990 a; D9p0 9=0FI a8 57J8 90 48 ;AB0:6=0
H cD D 3D D : 7 0
G:7J9A0:0DAfD4;9H8D70F9: a0
B50F;8 8 :H948A0F0;A 50C:?
D9 8 J 0
0
{WMP ZvMT OY]? 70A59F000;a7 4850DA3;780d
0 |€U OO€ZVQN€WMX0 9=7J098:A0 A:8 ::8A9740
Z cD 4 GH 3 3
DJf;dA 50: E 7D70:0;A;6A04584;:;H:;9CD0FID0:
7DHA4G7J8 G90 30 8 8D70:;96040IA80IaA0 4HI8;8 G0
; CD 9D 8 I 8 0 ;
::8x8A97Ja0b;75;0:;9d;F5I0 78705805073H7;8AFD876
HA?5;;8 IE HA;36I 6A0 k;8 G:5:5F7 :6697I 0 4J0 A0
0 5 ; ; A a a 5D D
HA7970;dA 40;H;C;3I`:94:;3: 75`w0:;0 a9A45070A
:8 0 8 0 G0d 4I0 0:IH97580DGH490 I 6A 0FAF6D940
; 5D 4 H 0 ? ; G:
DA;d 80;;:0:94:;3: 75E 4D09:ID6:05;9:65050I90
;9I0 D9AI 97580DGH490 0:;;8=7 ;05F6A857J:634;
C7 H CD 9
C4B50I85DHC705058;E50 4:;88I0 3964E504 868ED0
A7JA :7 970 84;:4DA:6CD0A0 :Id F;050 63GG7;0 0;
;4 D 0 4 a4 : 8 48
8: 9437;? ;0A0::I0d ;8J8;=650:658d:680G4;H4I0
;G` =;8 90 a:;3H=;40 850 0 04;f5040A70 A 0;H;
0 cD J 7 D 4 0 : 4;
CD0A07500;H8; 6040
4:;dIJ8DI0 G049?
:7 4 D 0
0
‚ƒWMTOPMMU UMX…MX? JfGH30:;99;AI:0d:39 0;0
0 S R U SW u„ €OM0 D7 :8;6A08;0;A 0 A:GeDa
P t O Z M }7 I 3 49 8
#$%'%( * ) /
) ,
!%$%+,-.) !-/-0-1. 2
0 0
- 14. 3537890:;=0 3AC;6@0 90 F?0? ?:0HEE40: :I70 :03:
4 60 :8 0; @00:0?D3:C 0C D:FG807348 D74:A 6;I0
3 ; ? B8 E 7 7 6; J;
43F@8:47?030K470E 30:D88@3@LKCA :0F5030
::0 0 7F8 8:9:7;D?0 FL0 7F:M::0F039:0 69? 8 8
;: ; K J; ;
KK0C;033FKF803M?3:D39039?003:0 ?D3:0: 0
87?0:?=FN8 030 F MM80 7LK0F34 @ 0 978 DA
8 ? E F : : 5; ; 0
0
O0 TVXUU RRXR0? ;5GIF0LI0:@08E=:03:75;0
PQRSUWRY XX[U Z]A D:? 0 :0 @3?:8 0347=4G:@0 ?
Z ^ ? 3 ; 6 4
=8:D78049M?:8?C@F:0 :0?806M:3=8:?I3F0F0?0
:03 0 K 0_K0 F:KA 6@0 7L0MF0 0 F:78 73@F8
8 ?K K J; ; ; K ?
LK=3 6C? 09DD=?:G:47E73@M?4D70IF@CE8?C?8=
39F0530 DG 0 F0I307:0F0L: G :0CK4?0 FF 0
?7 0 : 0K F
?:A :04 60@70 ;80MHF0 ;80?HF8:?=FN8F0 :0?H8680:
F70 635373@:7H 3HEa0 @H 3H7a00 033 A 6@F80 L0
J; ` 7 3 ` 7 ; ? J; 0 ?
70?80:370:0F503G4D3:600?7H5?90 8:G;63:9? 07
MF@K?7LKE:8 69? 8 8E8 84G;7@:F8 A ;8:00F5F30
; ; 0 8 0 b3 0
7;0;?:7c :M:5;046;G;0GF0::G::0:EA 0::@?0:
83=8 ?80M?40 ?M303@0=833@FIFI I0M0 8 0F0C;0
7 0 C C0 0 = d8; 8
@603 D: :79? 83G 3::03MFG;03:0 4L0C08F=0 0:0
3G:D0 DL0F50 85;8I M:70::@ 4:48 3@FA 7=I7
8 ;0 ; 8 4 50 : 7 J;
8: KF:K030:0 4L08F=0?0 :04?9? 83G;E@8=0:0340
;D0?C@F:8 8;650:73@FG?A 6370F50 87?40 F7=8:4
;8 4 8 J; ;0 ; 6
L@0::@ 4F8::8;D000;C0:L3 GE0:9808K0: 0IF00
3G;03:0 4?0 70: ?06878;04D:0 8 :0 M?:8;DG :0
8 4 50 @ 8 8 ? 8 L 7 ? 8 : C8
D:F08F=0:4:?0A
3773@F0 8 0F0C:0
F; C 0
0
0
0
0
0
#$%'%( * ) /
) ,
!%$%+,-.) !-/-0-1. 2
0 0
- 15. 0
8
8
8 0
8
135725658523777 5-58%!788
246888* 63. 2 58 /% 38 %38 7222
5 !
5. 3
5728777
- 16. 7%27!78767 286578
7
%/% 3 8/ 83538 8*827
8 2
3
3858!86!!362825728
2 3 772 87/7 . 8
%
2 5 8 2 ! ! 7 7
3
/% 38385338072375577/738
777 2267% !82 787 38 28
5 7 !5
*3
85!2461223283!82
% 3857
7!54 7
8357 88 !37 627326 8
7 1 8
7
563.38873785!7
3852 2 8 78 - 388578
5
8
- 17. 28838 3885332468838337
57 !2 2683575 3!377!8
7 7 7 7 1 7
228 %3774
%3825!85338
37 28 723 38 8 37 26
5 7
%8526768%!88572 367
58
65 83 327 2 2
%8 57 3 3
7 37 5 8
!8385237777588575
77 63. 2 58 /% 3 8 3
838
5 5 8
7
557
/8378246865 82!848
368575 1357% 7
7 3
8
579;
68:
= ?7A7
@:BC
6 DE
8
23F462!!8
3 2573
3
G
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0 0
0
135798 7 58338 88
8 3573
2468
- 18. 778 9 6 99 462!!8
8 8 2 8 8 2
359 7849 37%8'3(5!9 79 79
8)38+
37*8'826%8,4
8# $823529 5832!8
388!578 5*85369 78'3579-8
5 8 8 8 8 8 8 9 9 8 9 8