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How to Pitch SEO to Executives
Winning Credibility & Buy-In
Four Questions We’ll Answer Today
1. What are the major hurdles to get SEO buy-in?
2. Why do stakeholders continue to rely on
mainstream methods of demand generation?
3. How do you explain SEO to a non-techie?
4. How do you show results?
Challenges SEOs Face
SEO is Associated with Snake Oil
Unrealistic promises
Over-Hyped Pitches
Unsuccessful past experience
Misinformation
Executives
Read These!
Executives Dislike Risk
• Purchased media is
seen as a “sure
thing”
• Enquiro
BuyerSphere
research illustrates
corporate clients will
choose a safer bet
Big Brands Believe it’s Easy
• Big brand clients
believe Google must
send them traffic
• Traffic should be
“free”…free of effort
SEO is Not Top of Mind
SEO
Email
Mktg
Social
Media
Twitter
Facebook
Web Design
Groupon
Competition
Online
Ads PPC
How to Attain Credibility
Establish Credibility
Align SEO with credible brands
Explain SEO. Quickly.
• Explain SEO
in 3 Slides or
Less
• Plain English.
No Technical
Jargon
• Identify where
you need their
support
Educate with Industry Findings
Enquiro Search Engine Eye Tracking Study
Educate with Tools
• Everyday SEO tools have an “Aha!” factor for
non-SEOs
• Adds credibility through data
Highlight the Competition
• Show rankings screenshots to highlight
deficiencies
• Bonus Points – Align with search volume data
& SERP click-through data (i.e. Chitika)
Them = 34% of Clicks
Us = 17% of Clicks
How to Attain Buy-In
Illustrate the Google-Effect
Show how return visitors also use search
engines to “navigate” to websites they’ve
visited before
Introduce Multiple Attribution & The
Long Tail
“FIFA 10 Xbox 360” Touch point #1
“FIFA 10 Reviews”
“FIFA 360 Dribbling” Touch point #2
“FIFA 10 Walmart”
Purchase!
Utilize Google Search Funnel to Prove Your Theories
Compare Current Traffic Generation
Methods ($)
Budget
Visits
Organic Search Social Media
*Traffic & budget data are for demo purposes and do not reflect the metrics of a particular organization
Overshadow Risks with Benefits
Value of Traffic (USD) Source Google Adwords
Monthly $40,500 Annual $486,000
Anticipated Traffic (Position 2-4) 8.5% CTR
350,000
Total Searches in Google for Top 20 Keyword Phrases
4.1 Million Searches
If We Purchased This Traffic, This is How Much You’d Pay
Overshadow Risks with Benefits
Potential Revenue Net Retail Price ($30)
Monthly $210,000 Season $1.26 Mill
Purchase Intent 2% Conversion Rate*
7,000
Anticipated Traffic (Position 2-4) 8.5% CTR
350,000
When We Monetize This Traffic, This is Our Revenue
* Collect through exit surveys or point of sale surveys
Final Thoughts
Things to Remember
1. Align SEO with Goals & Results - Without
them SEO is just traffic
2. Ensure a Web Analytics Foundation -
Analytics plays a key role in attaining buy-in
and illustrating results
3. Implementation is Another Story – Buy-in is
only the first step
4. Educate. Don’t Sell. – Establishes Credibility
Thank You
Marc Bitanga
Manager, Search Marketing & Analytics
Electronic Arts
Twitter: @marcbitanga

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How to Pitch SEO to Executives - Winning Credibility & Buy-In

  • 1. How to Pitch SEO to Executives Winning Credibility & Buy-In
  • 2. Four Questions We’ll Answer Today 1. What are the major hurdles to get SEO buy-in? 2. Why do stakeholders continue to rely on mainstream methods of demand generation? 3. How do you explain SEO to a non-techie? 4. How do you show results?
  • 4. SEO is Associated with Snake Oil Unrealistic promises
  • 7. Executives Dislike Risk • Purchased media is seen as a “sure thing” • Enquiro BuyerSphere research illustrates corporate clients will choose a safer bet
  • 8. Big Brands Believe it’s Easy • Big brand clients believe Google must send them traffic • Traffic should be “free”…free of effort
  • 9. SEO is Not Top of Mind SEO Email Mktg Social Media Twitter Facebook Web Design Groupon Competition Online Ads PPC
  • 10. How to Attain Credibility
  • 11. Establish Credibility Align SEO with credible brands
  • 12. Explain SEO. Quickly. • Explain SEO in 3 Slides or Less • Plain English. No Technical Jargon • Identify where you need their support
  • 13. Educate with Industry Findings Enquiro Search Engine Eye Tracking Study
  • 14. Educate with Tools • Everyday SEO tools have an “Aha!” factor for non-SEOs • Adds credibility through data
  • 15. Highlight the Competition • Show rankings screenshots to highlight deficiencies • Bonus Points – Align with search volume data & SERP click-through data (i.e. Chitika) Them = 34% of Clicks Us = 17% of Clicks
  • 16. How to Attain Buy-In
  • 17. Illustrate the Google-Effect Show how return visitors also use search engines to “navigate” to websites they’ve visited before
  • 18. Introduce Multiple Attribution & The Long Tail “FIFA 10 Xbox 360” Touch point #1 “FIFA 10 Reviews” “FIFA 360 Dribbling” Touch point #2 “FIFA 10 Walmart” Purchase! Utilize Google Search Funnel to Prove Your Theories
  • 19. Compare Current Traffic Generation Methods ($) Budget Visits Organic Search Social Media *Traffic & budget data are for demo purposes and do not reflect the metrics of a particular organization
  • 20. Overshadow Risks with Benefits Value of Traffic (USD) Source Google Adwords Monthly $40,500 Annual $486,000 Anticipated Traffic (Position 2-4) 8.5% CTR 350,000 Total Searches in Google for Top 20 Keyword Phrases 4.1 Million Searches If We Purchased This Traffic, This is How Much You’d Pay
  • 21. Overshadow Risks with Benefits Potential Revenue Net Retail Price ($30) Monthly $210,000 Season $1.26 Mill Purchase Intent 2% Conversion Rate* 7,000 Anticipated Traffic (Position 2-4) 8.5% CTR 350,000 When We Monetize This Traffic, This is Our Revenue * Collect through exit surveys or point of sale surveys
  • 23. Things to Remember 1. Align SEO with Goals & Results - Without them SEO is just traffic 2. Ensure a Web Analytics Foundation - Analytics plays a key role in attaining buy-in and illustrating results 3. Implementation is Another Story – Buy-in is only the first step 4. Educate. Don’t Sell. – Establishes Credibility
  • 24. Thank You Marc Bitanga Manager, Search Marketing & Analytics Electronic Arts Twitter: @marcbitanga

Editor's Notes

  1. Marketing executives are sometime unaware of the adoption of SEO by other companies Affiliating yourself with strong brands lends some credibility to your cause
  2. - Three Slides: SEO Juice illustration (Champaign glasses), Google Core Ranking Factors & SEO-Browser Screenshot
  3. Enquiro eye tracking study eMarketer industry surveys on online spending trends SEOMoz annual top ranking factors survey Chitika 2010 click through rate data
  4. Show screenshots of keyword research, rank tracking reports, googlebot page views, etc. Google keyword research, Google AdWords, Google Insights, Google Webmaster Tools
  5. - Show a mini-audit
  6. - Illustrate how Google is now being used as a navigational tool
  7. - Illustrate how Google is now being used as a navigational tool
  8. - Compare organic search with the traffic channel with the highest spend