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Social Media Marketing Plans
                  Maradyth McKenzie, Training Coordinator

  Arkansas Small Business and Technology Development Center




                                                              © ASBTDC 2013 All Rights Reserved
About the ASBTDC
   Consulting

       One-on-one advisory services

   Training

       Live classes for new ventures or existing businesses

       Online options

   Market Research

                              www.asbtdc.org


                                                               © ASBTDC 2013 All Rights Reserved
Getting Started with Social Media

   What is social media marketing?


   Who does social media attract?


   Why should you participate?




                                      © ASBTDC 2013 All Rights Reserved
Join the Conversation

   Relationship Reliable


   Listening Based


   Engaging




                            © ASBTDC 2013 All Rights Reserved
Social Media is NOT…
   Easy or fast

   A reason to abandon SEO practices

   Something you can do without participation

   Something you can do in disguise




                                                 © ASBTDC 2013 All Rights Reserved
New Marketing Effort
   Not just a webpage, but a work page

   People are looking for assurance

   Allows for personalization

   Brand management




                                          © ASBTDC 2013 All Rights Reserved
What do you want?

              Cause

            Campaign

        Organizational Plan




                              © ASBTDC 2013 All Rights Reserved
Charting the Course

   Mission & Purpose

   Measurable Goals

   Call to Action

   Message




                        © ASBTDC 2013 All Rights Reserved
Why social media?
   Public awareness

   Fundraising

   Recruit volunteers

   Build support




                         © ASBTDC 2013 All Rights Reserved
Who are you trying to reach?

   Are you reaching your target market?

       Who is your target market?

       What are they looking for?

       Is your target market using social media?




                                                    © ASBTDC 2013 All Rights Reserved
What do they want?

   Information on your product/service


   A place to voice their concerns


   Knowledge about your growth and advancements




                                                   © ASBTDC 2013 All Rights Reserved
Telling Your Story

   What is your message?


   Who will communicate it?


   With what voice?




                               © ASBTDC 2013 All Rights Reserved
Where to Begin?

   Look at Your Target Market


       What are their interests?


       Is there a site already dedicated to your target market?


       What is the best way to connect?




                                                                   © ASBTDC 2013 All Rights Reserved
Build Your Brand
   Take your time

   Practice internet safety

   Practice business common sense

   Make sure your content is relevant

         Posts


         Pictures/Videos


         Links
Investing Your Time
   Blogs: 1-4 hours per post
   Twitter: 5-30 minutes a day
   Facebook: 5-30 minutes a day
   LinkedIn: 15-30 minutes, weekly
   Listservs: 30 minutes weekly
   Other Groups: 30 minutes weekly
   Photo Uploads: 15 minutes weekly
   Videos: 2-4 hours a week
   Curation: 1 hour a week
   Total Average Social Media Time: 90 minutes per day = 11 hours per week


                                   Source: Create a Social Media Marketing Plan (Evonne Heyning)


                                                                                                   © ASBTDC 2013 All Rights Reserved
Measure, Measure, Measure
   You want to see that your efforts have made progress in
    your business

   Helps determine if you are accessing the right media to
    locate your target market

   Shows if there has been a shift in social media

   Let’s you know if you are spending too little or too much
    time




                                                                © ASBTDC 2013 All Rights Reserved
What to Measure?
   Define Clear Goals

       What do you want to accomplish?

       Can your goal be quantitatively measured?

       Is your goal realistic?

       Develop a baseline for your goal.




                                                    © ASBTDC 2013 All Rights Reserved
Managing Your Time
   Create a Schedule
       Your purpose for accessing social media can help determine the amount of time
        necessary to adequately address your social media needs


   Have a Plan
       Prioritize – Sale, Publications, or Conversation?

       Make Notes for the Next Day


   Follow Through




                                                                                        © ASBTDC 2013 All Rights Reserved
Tools to Measure & Help
   Google Analytics
       An easy to use tool that helps to give you great insight into you website traffic and
        marketing effectiveness

   Google Alerts
       Alerts for your business name, the brands you carry and your competition

   Google Reader
       RSS Feed
       Allows for all your interests in one place

   HootSuite.com
       Allows for a one stop shop for social media
       Schedule posts, tweets, and info in advance




                                                                                                © ASBTDC 2013 All Rights Reserved
Q&A

       Maradyth McKenzie

      mgmckenzie@ualr.edu

      Facebook.com/ASBTDC

       Twitter.com/ASBTDC

      Twitter.com/mgeorgia7



                              © ASBTDC 2013 All Rights Reserved

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Social Media Marketing Plans

  • 1. Social Media Marketing Plans Maradyth McKenzie, Training Coordinator Arkansas Small Business and Technology Development Center © ASBTDC 2013 All Rights Reserved
  • 2. About the ASBTDC  Consulting  One-on-one advisory services  Training  Live classes for new ventures or existing businesses  Online options  Market Research www.asbtdc.org © ASBTDC 2013 All Rights Reserved
  • 3. Getting Started with Social Media  What is social media marketing?  Who does social media attract?  Why should you participate? © ASBTDC 2013 All Rights Reserved
  • 4. Join the Conversation  Relationship Reliable  Listening Based  Engaging © ASBTDC 2013 All Rights Reserved
  • 5. Social Media is NOT…  Easy or fast  A reason to abandon SEO practices  Something you can do without participation  Something you can do in disguise © ASBTDC 2013 All Rights Reserved
  • 6. New Marketing Effort  Not just a webpage, but a work page  People are looking for assurance  Allows for personalization  Brand management © ASBTDC 2013 All Rights Reserved
  • 7. What do you want? Cause Campaign Organizational Plan © ASBTDC 2013 All Rights Reserved
  • 8. Charting the Course  Mission & Purpose  Measurable Goals  Call to Action  Message © ASBTDC 2013 All Rights Reserved
  • 9. Why social media?  Public awareness  Fundraising  Recruit volunteers  Build support © ASBTDC 2013 All Rights Reserved
  • 10. Who are you trying to reach?  Are you reaching your target market?  Who is your target market?  What are they looking for?  Is your target market using social media? © ASBTDC 2013 All Rights Reserved
  • 11. What do they want?  Information on your product/service  A place to voice their concerns  Knowledge about your growth and advancements © ASBTDC 2013 All Rights Reserved
  • 12. Telling Your Story  What is your message?  Who will communicate it?  With what voice? © ASBTDC 2013 All Rights Reserved
  • 13. Where to Begin?  Look at Your Target Market  What are their interests?  Is there a site already dedicated to your target market?  What is the best way to connect? © ASBTDC 2013 All Rights Reserved
  • 14. Build Your Brand  Take your time  Practice internet safety  Practice business common sense  Make sure your content is relevant  Posts  Pictures/Videos  Links
  • 15. Investing Your Time  Blogs: 1-4 hours per post  Twitter: 5-30 minutes a day  Facebook: 5-30 minutes a day  LinkedIn: 15-30 minutes, weekly  Listservs: 30 minutes weekly  Other Groups: 30 minutes weekly  Photo Uploads: 15 minutes weekly  Videos: 2-4 hours a week  Curation: 1 hour a week  Total Average Social Media Time: 90 minutes per day = 11 hours per week Source: Create a Social Media Marketing Plan (Evonne Heyning) © ASBTDC 2013 All Rights Reserved
  • 16. Measure, Measure, Measure  You want to see that your efforts have made progress in your business  Helps determine if you are accessing the right media to locate your target market  Shows if there has been a shift in social media  Let’s you know if you are spending too little or too much time © ASBTDC 2013 All Rights Reserved
  • 17. What to Measure?  Define Clear Goals  What do you want to accomplish?  Can your goal be quantitatively measured?  Is your goal realistic?  Develop a baseline for your goal. © ASBTDC 2013 All Rights Reserved
  • 18. Managing Your Time  Create a Schedule  Your purpose for accessing social media can help determine the amount of time necessary to adequately address your social media needs  Have a Plan  Prioritize – Sale, Publications, or Conversation?  Make Notes for the Next Day  Follow Through © ASBTDC 2013 All Rights Reserved
  • 19. Tools to Measure & Help  Google Analytics  An easy to use tool that helps to give you great insight into you website traffic and marketing effectiveness  Google Alerts  Alerts for your business name, the brands you carry and your competition  Google Reader  RSS Feed  Allows for all your interests in one place  HootSuite.com  Allows for a one stop shop for social media  Schedule posts, tweets, and info in advance © ASBTDC 2013 All Rights Reserved
  • 20. Q&A Maradyth McKenzie mgmckenzie@ualr.edu Facebook.com/ASBTDC Twitter.com/ASBTDC Twitter.com/mgeorgia7 © ASBTDC 2013 All Rights Reserved