MM Bagali........ Skills and Comptency........ HR Development...... Managemen...
Tcs radhika sareen [e_doc_find.com]
1. Key Requisites for an Entry Level IT Professional & ITES BPO by Radhika Sareen TATA Consultancy Services Limited
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7. Soft Skills– what are they? Communication Commitment Assertiveness Dining Table Manners Personal Grooming Initiative Relationships Conflict Resolution Integrity Time Management Team work Business & Social Etiquette Cross Cultural
8. Business Skills – what are they? Business Drivers Customer Order Management Business Processes Product Development Verticals Project Management Business Analysis Functional Expertise Strategic Planning Domain Skills Knowledge Management Commercial Awareness Legal Awareness Financial Controls Global Market Trends
9. Key Personality Characteristics Discipline Knowledge, Training / Seminars & Technical Skills Education and Formal Qualifications Special Abilities, if any Mental and Emotional Abilities Five Major Dimensions that IT Companies Evaluate…
10. What the Industries look for? Entry level IT Consultant’s Qualities INTELLECTUAL ABILITIES PERSONAL ATTRIBUTES • Knowledge of IT • Communication Skills • Reasoning Ability • Analytical Ability • Creative Ability • Core discipline knowledge • Emotional Maturity • People Sensitivity • Situation Sensitivity • Drive & Determination • Initiative • Ethics and Integrity • Physical & Mental Health
11. Attitude 35% Image and Appearance 10% Communication (Verbal & Non-verbal) 25% Technical Skills & Qualifications 30% How Candidates Get Rated in Interviews?
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13. Generic Training Model Feedback Skill Set Required Induction Training Hiring Entrance Tests Career Plan Project Needs Technology Just-in Time Training Project Continuing Education Programs Feedback Training Material Knowledge Management
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