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#PPTK PowerPoint Karaoke
Let’s Do This!
Driving Innovation 6.0 Be relevant No.1 Obama Fundraiser Listen to what is being said Identify touchpoints (where are people already talking about you and what are they saying) Be ready to react Engage and add value to existing conversations Sarah Palin - Obama campaign most successful fundraiser - $11 million raised in one day following Sarah Palin speech - Campaign reacted community via email. Giving the cynical speech as a reason the to donate money to ensure Palin could not succeed 3
Gartner Hype Cycle for Enterprise Architecture, 2010
Did these entrepreneurs sell their soul?
Sometimes your passion goes against the grain.
Slide 4 WHERE TO START Picket Fence CRM Mass Marketing Number of Customers Highest Value Customers Customer Value Source: Peppers & Rogers Group
You do not just measureyour heart beat
16 And a Little Bit About Respirators Occupational Risk Pyramid for Pandemic Influenza Respirators Recommended; Consider higher level respirator (e.g., PAPR) Respirators Recommended Facemasks Recommended Facemasks or Respirators Not Recommended
sometimes we fail
19 PRODUCTION CYCLE TIME Time gap between the starting time to produce a completed  item (or Batch, ready for dispatch) till the next item (or Batch ) is started. The total time is production cycle time. CONTINUOUS IMPROVEMENT: Continuous Improvement View of Losses of Deviations from Normal
Your TV Will Kill You
If the shelter had only ten clients… 7 White 1 Hispanic 1 Black 1 Native American 4 will work 6 will be unemployed 5 will stay 7 days or less 3 veterans 3 will have mental health issues 4 will have substance abuse issues 8 men 2 women The Numbers
The Outcome?
Flickr photo by rosewithoutathorn84 And you’re branded a heretic.
What is social media?
Technosocial Wormholes
Virtualised Farm ArchitectureVirtualisation Scalability
Your Chair Is Killing You
Yellow Hat Activity In small groups of 3:  (Group Roles, Graphic Organisers) What are the good points of being tall?
We have a problem
All you really need: + + Flickr: Insanity TheoryKellyPuffs
Be who you are.
we are all  cyborgs
customer relationships partners product selection selling stuff on the Web mass customer Amazon.com content management distribution Amazon S3 Web2.0 companies Internet API warehousing & distribution product search data services A9 product search e-commerce sites Internet Amazon.com data grid selling stuff IT infra data storage fees marketing search engine revenues
Driving Innovation 10+ Culture  Social media central to the campaign - not a sideline Agile approach to responding Accepting some chaos  No room for command and control Open and transparent Set ground rules 46
Module 1: Introduction to Critical Thinking 1. What is Thinking?  3. What is  Critical Thinking?  2. Types of Thinking  7. Characteristics of  a Critical Thinker  4. Critical Thinking  Standards Introduction 6. Barriers to  Critical Thinking  5. Benefits of  Critical Thinking
Sitting Will Kill You
But so were these guys.
like electricityin your house!
A Challenge Please write a One Sentence Definition of  TEAM BUILDING.
200K 1998 300K 2001 500K 2002 ?? 2007 More & more IT projects are starting each year
Maybe you should embrace your heresy.
61 LOSS FUNCTION : L(y) =K(y-m)2 = Taguchi Loss Function  Where, y = the value of the quality characteristic for a particular item of product or service, m = the nominal value for the quality characteristic, and  k = a constant, A/d2 A = the loss (cost) of exceeding specification limits (e.g., the cost to scrap a unit of output), and  d = the allowable tolerance from the nominal value that is used to determine specification limits.
Facial Expressions Face is the index of Mind The eyes, the lips and the muscles express many feelings It can also be deceived by manipulation
Put your personality on stage
Mr. Average
Selling your soul is a good thing for your brand.
6 aspects of leading by example Priorities Urgency problem solving standards of performance Ethics Co-operation
People accept a leader’s influence because leaders have power
privacy on facebook
http://www.betterprojects.net/2007/05/introduction-to-stakeholder-management.html
The Cookie
1.7 Characteristics of a Critical Thinker
What gets your engine running?
prosthetics  and their  discontents
Normal Distribution Bonus Lecture Now your template should look like this Not to be used, posted, etc. without my expressed permission.  B Heard
Figure 1.1 Triple Constraint of Project Management(Schwalbe, 2006, p8)
1 A4 to prepare 1 slideto communicate 1 A4to execute
Why Exercise?
Reality isn’t always fun
90 UCL LCL BPMS Process Mission Statement ,[object Object]
Evaluate if your process boundaries have changed
Adjust and make corrections A. Purpose: Importance: Boundaries: Process Goals: Step 1:	Create Process Mission è Process Management System 	Process	  Owner Beginning Point	End Point Step 2:Document Process è B.     C     O     P    I S ,[object Object]
Assess if any new CTQs or measures are needed
Adjust and make correctionsKey	    Process  Verbatim	Issue	Requirement Step 3:	Document Customer and  Process Requirements è Operational Definitions Data Owner Definition Unit How Many DPU   ê è	èèèè Step 4:Identify Output and Process Measures Proc. CTQ	Rqmt	Output	Proc	Input è C. Process Management System ,[object Object]
Create a simple data collection planè Step 5:	Build Process Management System Step 6	Establish Data Collection Plan Clarify 	 Operational Data	 Definitions è Validate  System Data Display ,[object Object]
Collect Data and populate dashboards
Assess performance against targets
Adjust and make correctionsStep 7:	Process Performance Monitoring D. è Step 8:	Develop Dashboards with Spec Limits and Targets è ,[object Object],Step 9:	Identify Improvement Opportunities Trend  Chart Problem  Pareto E. è Root  Cause Corrective  Actions
92
strong & valuable approach, but limited view
Can you draw these?
Have you ever heard anyone say, "His actions spoke so loudly I couldn't hear what he said?"
A map is handy to communicate(=Strategy map)how you plan to get(=Strategy)from where you are(=Mission)to where you want to be(=Vision)
“ To find something comparable, you have to go back 500 years to the printing press, the birth of mass media – which, incidentally, is what really destroyed the old world of kings and aristocracies. Technology is shifting power away  from the editors, the publishers, the establishment, the media elite.                         				      Now it’s the people who are taking                                                                                           control.” – Rupert Murdoch
5 attributes 1 2 most important attribute second most important … … 3 4 - -
Figure 1.1 Project Life Cycle (Gray & Larson, 2006, p6)
FORTUNES UP AGAIN FORTUNES UP They left their brand FORTUNES DOWN They created their brand They returned to their Brand
Quality The QuadrupleConstraint Time Scope Cost Warning: Quality has many definitions
Why?
114
In this photo released by the official Xinhua news agency, members of China's armed police demonstrate a rapid deployment during an anti-terrorist drill held in Jinan, east China, on Wednesday July 2, 2008, roughly one month ahead of the Beijing Olympic Games.
Most Valuable Customers:  Retain ‘Below Zero’ Customers:   Dismiss, or? Most Growable Customers:   Grow Marginal customers: Business as usual? Slide 2 DIFFERENT CUSTOMERS BY VALUE Service costs Source: Peppers & Rogers Group Customer value segments Actual value Strategic value (potential share of customer)
The Thoracic Cage The thoracic cage consists of the thoracic vertebrae,sternum, and ribs. It forms a more or less conical enclosure for the lungs and heart and provides attachment for the pectoral girdle and upper limb. It has a broad base and a somewhat narrower superior apex; it is rhythmically expanded by the respiratory muscles to create a vacuum that draws air into the lungs.
9.	execute the plan-> manage implementation & change
management
Figure 10.1 Network of stakeholders(Gray & Larson, 2006, p314)
You Car Will Kill You
draw a value proposition 5 - high 3 - medium bank’s performance 1 - low attribute 2 attribute 3 attribute 1 attribute 5 attribute 4 [Kim & Mauborgne (2002) Charting Your Company's Future]
131 % Trained No. Trained against no. identified for training in a chosen subject Better Throughput Establishing a Performance Standard A performance standard translates customer needs into quantified requirements for our product or process Product/ProcessCharacteristic Measure Customer Need CTQ Target 95 % Specification/ToleranceLimit(s) 90% Defect Definition Below 90%
Customer satisfaction
insert :-) ¥€$ Acquiring knowledge Learningperspective Summarizing knowledge Processperspective Customer satisfaction Customerperspective Profitable growth Financialperspective
The “Products” Flickr: tfynsoldierantdrikidgray_xplane
Beijing  2008
Unclear use of colors
Facebook’s international age distribution Source: Facebook internal data, September 2007
Chinese police parade during an anti-terrorism drill for the 2008 Beijing Olympic Games in Xian, in China's Shaanxi province on June 11, 2008. China is staging a week of anti-terrorism drills, dubbed "Great Wall 5", ahead of the Beijing Olympics next month.
Too many colors
5.	chose suitable design-> decide

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PowerPoint Karaoke

  • 3. Driving Innovation 6.0 Be relevant No.1 Obama Fundraiser Listen to what is being said Identify touchpoints (where are people already talking about you and what are they saying) Be ready to react Engage and add value to existing conversations Sarah Palin - Obama campaign most successful fundraiser - $11 million raised in one day following Sarah Palin speech - Campaign reacted community via email. Giving the cynical speech as a reason the to donate money to ensure Palin could not succeed 3
  • 4.
  • 5. Gartner Hype Cycle for Enterprise Architecture, 2010
  • 6. Did these entrepreneurs sell their soul?
  • 7. Sometimes your passion goes against the grain.
  • 8.
  • 9.
  • 10.
  • 11. Slide 4 WHERE TO START Picket Fence CRM Mass Marketing Number of Customers Highest Value Customers Customer Value Source: Peppers & Rogers Group
  • 12.
  • 13.
  • 14.
  • 15. You do not just measureyour heart beat
  • 16. 16 And a Little Bit About Respirators Occupational Risk Pyramid for Pandemic Influenza Respirators Recommended; Consider higher level respirator (e.g., PAPR) Respirators Recommended Facemasks Recommended Facemasks or Respirators Not Recommended
  • 17.
  • 19. 19 PRODUCTION CYCLE TIME Time gap between the starting time to produce a completed item (or Batch, ready for dispatch) till the next item (or Batch ) is started. The total time is production cycle time. CONTINUOUS IMPROVEMENT: Continuous Improvement View of Losses of Deviations from Normal
  • 20. Your TV Will Kill You
  • 21.
  • 22. If the shelter had only ten clients… 7 White 1 Hispanic 1 Black 1 Native American 4 will work 6 will be unemployed 5 will stay 7 days or less 3 veterans 3 will have mental health issues 4 will have substance abuse issues 8 men 2 women The Numbers
  • 23.
  • 25. Flickr photo by rosewithoutathorn84 And you’re branded a heretic.
  • 26.
  • 27. What is social media?
  • 29.
  • 30.
  • 32. Your Chair Is Killing You
  • 33.
  • 34.
  • 35. Yellow Hat Activity In small groups of 3: (Group Roles, Graphic Organisers) What are the good points of being tall?
  • 36. We have a problem
  • 37. All you really need: + + Flickr: Insanity TheoryKellyPuffs
  • 38.
  • 39.
  • 40. Be who you are.
  • 41.
  • 42.
  • 43.
  • 44. we are all cyborgs
  • 45. customer relationships partners product selection selling stuff on the Web mass customer Amazon.com content management distribution Amazon S3 Web2.0 companies Internet API warehousing & distribution product search data services A9 product search e-commerce sites Internet Amazon.com data grid selling stuff IT infra data storage fees marketing search engine revenues
  • 46. Driving Innovation 10+ Culture Social media central to the campaign - not a sideline Agile approach to responding Accepting some chaos No room for command and control Open and transparent Set ground rules 46
  • 47.
  • 48. Module 1: Introduction to Critical Thinking 1. What is Thinking? 3. What is Critical Thinking? 2. Types of Thinking 7. Characteristics of a Critical Thinker 4. Critical Thinking Standards Introduction 6. Barriers to Critical Thinking 5. Benefits of Critical Thinking
  • 50. But so were these guys.
  • 51.
  • 53.
  • 54.
  • 55. A Challenge Please write a One Sentence Definition of TEAM BUILDING.
  • 56.
  • 57.
  • 58. 200K 1998 300K 2001 500K 2002 ?? 2007 More & more IT projects are starting each year
  • 59.
  • 60. Maybe you should embrace your heresy.
  • 61. 61 LOSS FUNCTION : L(y) =K(y-m)2 = Taguchi Loss Function Where, y = the value of the quality characteristic for a particular item of product or service, m = the nominal value for the quality characteristic, and k = a constant, A/d2 A = the loss (cost) of exceeding specification limits (e.g., the cost to scrap a unit of output), and d = the allowable tolerance from the nominal value that is used to determine specification limits.
  • 62. Facial Expressions Face is the index of Mind The eyes, the lips and the muscles express many feelings It can also be deceived by manipulation
  • 65.
  • 66. Selling your soul is a good thing for your brand.
  • 67. 6 aspects of leading by example Priorities Urgency problem solving standards of performance Ethics Co-operation
  • 68. People accept a leader’s influence because leaders have power
  • 69.
  • 70.
  • 73.
  • 75. 1.7 Characteristics of a Critical Thinker
  • 76. What gets your engine running?
  • 77.
  • 78.
  • 79. prosthetics and their discontents
  • 80. Normal Distribution Bonus Lecture Now your template should look like this Not to be used, posted, etc. without my expressed permission. B Heard
  • 81. Figure 1.1 Triple Constraint of Project Management(Schwalbe, 2006, p8)
  • 82.
  • 83. 1 A4 to prepare 1 slideto communicate 1 A4to execute
  • 84.
  • 86.
  • 87.
  • 88.
  • 90.
  • 91. Evaluate if your process boundaries have changed
  • 92.
  • 93. Assess if any new CTQs or measures are needed
  • 94.
  • 95.
  • 96. Collect Data and populate dashboards
  • 98.
  • 99.
  • 100. 92
  • 101.
  • 102. strong & valuable approach, but limited view
  • 103.
  • 104.
  • 105. Can you draw these?
  • 106.
  • 107.
  • 108. Have you ever heard anyone say, "His actions spoke so loudly I couldn't hear what he said?"
  • 109. A map is handy to communicate(=Strategy map)how you plan to get(=Strategy)from where you are(=Mission)to where you want to be(=Vision)
  • 110. “ To find something comparable, you have to go back 500 years to the printing press, the birth of mass media – which, incidentally, is what really destroyed the old world of kings and aristocracies. Technology is shifting power away from the editors, the publishers, the establishment, the media elite. Now it’s the people who are taking control.” – Rupert Murdoch
  • 111. 5 attributes 1 2 most important attribute second most important … … 3 4 - -
  • 112.
  • 113.
  • 114.
  • 115. Figure 1.1 Project Life Cycle (Gray & Larson, 2006, p6)
  • 116. FORTUNES UP AGAIN FORTUNES UP They left their brand FORTUNES DOWN They created their brand They returned to their Brand
  • 117.
  • 118. Quality The QuadrupleConstraint Time Scope Cost Warning: Quality has many definitions
  • 119.
  • 120. Why?
  • 121.
  • 122. 114
  • 123. In this photo released by the official Xinhua news agency, members of China's armed police demonstrate a rapid deployment during an anti-terrorist drill held in Jinan, east China, on Wednesday July 2, 2008, roughly one month ahead of the Beijing Olympic Games.
  • 124. Most Valuable Customers: Retain ‘Below Zero’ Customers: Dismiss, or? Most Growable Customers: Grow Marginal customers: Business as usual? Slide 2 DIFFERENT CUSTOMERS BY VALUE Service costs Source: Peppers & Rogers Group Customer value segments Actual value Strategic value (potential share of customer)
  • 125.
  • 126.
  • 127.
  • 128.
  • 129. The Thoracic Cage The thoracic cage consists of the thoracic vertebrae,sternum, and ribs. It forms a more or less conical enclosure for the lungs and heart and provides attachment for the pectoral girdle and upper limb. It has a broad base and a somewhat narrower superior apex; it is rhythmically expanded by the respiratory muscles to create a vacuum that draws air into the lungs.
  • 130. 9. execute the plan-> manage implementation & change
  • 132. Figure 10.1 Network of stakeholders(Gray & Larson, 2006, p314)
  • 133.
  • 134.
  • 135.
  • 136. You Car Will Kill You
  • 137. draw a value proposition 5 - high 3 - medium bank’s performance 1 - low attribute 2 attribute 3 attribute 1 attribute 5 attribute 4 [Kim & Mauborgne (2002) Charting Your Company's Future]
  • 138.
  • 139. 131 % Trained No. Trained against no. identified for training in a chosen subject Better Throughput Establishing a Performance Standard A performance standard translates customer needs into quantified requirements for our product or process Product/ProcessCharacteristic Measure Customer Need CTQ Target 95 % Specification/ToleranceLimit(s) 90% Defect Definition Below 90%
  • 141.
  • 142.
  • 143. insert :-) ¥€$ Acquiring knowledge Learningperspective Summarizing knowledge Processperspective Customer satisfaction Customerperspective Profitable growth Financialperspective
  • 144. The “Products” Flickr: tfynsoldierantdrikidgray_xplane
  • 145.
  • 147. Unclear use of colors
  • 148.
  • 149. Facebook’s international age distribution Source: Facebook internal data, September 2007
  • 150.
  • 151.
  • 152. Chinese police parade during an anti-terrorism drill for the 2008 Beijing Olympic Games in Xian, in China's Shaanxi province on June 11, 2008. China is staging a week of anti-terrorism drills, dubbed "Great Wall 5", ahead of the Beijing Olympics next month.
  • 154.
  • 155.
  • 157.
  • 158. Banana
  • 159. 151 Probability of Success Low Med Hi Project Prioritization Matrix The desirability of a project increases as you move from the lower right to the upper left, and as the circle gets larger Increasing Desirability Hi IMPACT Med Low Low Med Hi EFFORT
  • 160.
  • 161. Which ones are most important for projects? Technical skills People Skills Budgeting, Scheduling, Documenting Leading, Motivating, Listening, Empathising
  • 162. Ultimately all causal paths lead to financial measures Financial perspective Customer perspective Process perspective Learning perspective

Hinweis der Redaktion

  1. Unemployed: (evidence suggests that most of these qualify for or are currently receiving disability benefits)The population we serve at the shelter is predominately male, typically 80% male and 20% female.Many suffer from mental illness and or other mental health issues, others from addictions, and for some both. Roughly 25% of our residents attribute mental health issues to reasons why they are homeless and 40% report problems with alcohol or substance abuse.Some of our residents have neither MH issues nor addiction issues, but life circumstances have caused them to use our services. (Divorce, loss of Job, death in family, injury while at work, Etc.)Some are rough and tough, yet they are all vulnerable to some extent considering they are staying at the shelter.
  2. The Art School Entry test…
  3. http://www.wired.com/wired/archive/14.07/murdoch.htmlhttp://www.milkeninstitute.org/newsroom/photos/gc04_rmurdoch.jpg
  4. Finished artwork is a product of the process.Not all Visual Thinking Exercises must lead to a finished/polished piece of work.