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11 REASONS TO BE EXCITED ABOUT WHAT YOU’LL 
LEARN AT CONTENT JAM 
CONTENTJAM 
2014 
Lightspan Digital with 
Mana Ionescu @manamica 
Andy Crestodina @crestodina 
Barry Feldman @feldmancreative
A Lead Magnet is an irresistible bribe that gives a specific chunk of 
value to a prospect in exchange for their contact information – usually an email 
address. 
The key to making the offer irresistible is 
SPECIFICITY. 
The Lead Magnet must be a specific solution to a specific problem for a 
specific segment of your market. 
Russ Henneberry 
@RussHenneberry 
Russ Henneberry is a content marketing and analytics professional. 
Russ has worked in a content marketing and analytics capacity for companies like CrazyEgg, 
Salesforce.com and Network Solutions. He is currently Director of Editorial at Digital Marketer.
From traffic to social, to engagement, content marketing is 
obsessed with "lag" analytics - numbers that tell us how we 
did after the fact, when it's too late to do anything about it. 
What if we focused on lead analytics - 
metrics that measure what we can do to 
create success? 
DR. Pete Meyers 
@dr_pete 
“Dr. Pete” Meyers is Marketing Scientist for Moz, where he works with the marketing and data 
science teams on product research and data-driven content. He has spent the past year 
building research tools to monitor Google, including the MozCast Project, and he curates the 
Google Algorithm History, a chronicle of Google updates back to 2003.
What do you believe? 
What is it that you or your company stands 
for? 
Once you know, be sure EVERYONE 
knows. 
Brian Burkhart 
@squareplanet 
Brian believes nothing in business is more powerful than communications. It’s the backbone of 
every industry and operation. Based on principles found in science and psychology, Brian and 
his team at SquarePlanet Presentations & Strategy help individuals and organizations connect 
with audiences at a deeper level, with real authenticity, to drive growth.
Content marketing is relationship selling in that it 
develops relationships with buyers even before the 
business is aware of them. It ideally helps buyers understand 
your business process for giving them something better than 
they had imagined. Great content doesn’t sell products or 
services, it sells the process that sells the products. 
Jeff Korhan @jeffkorhan 
Jeff Korhan, MBA, is a sales and marketing expert, and the author of Built-In Social: Essential 
Social Marketing Practices for Every Small Business. Korhan was a Fortune 50 Sales and 
Marketing Executive for the first decade of his career. He then founded a landscape services 
company that was twice named Small Business of the Year during its two decades of operation, 
with predigital content marketing contributing to that success.
When considering the Herculean task of developing a content governance plan, you 
might find yourself wondering if it's truly necessary, or more specifically, if your team can 
get by without it. Establishing content governance is a lot like setting up a household 
budget – sure you can save yourself the headache in the up-front and make up the rules 
as you go, but those rules will probably seem subjective, your resources will be all over 
the map, and your dreams will never convert into long-term goals. Of course creating 
and implementing your content governance plan takes effort, but the increase in 
efficiency, consistency, and quality that you'll undoubtedly 
experience will prove that the juice is worth the squeeze. 
Chris Mickens 
@chrismickens 
Chris Mickens is the Creative Technical Director and Co-founder of EDUCO Web Design, a 
Chicago-based web design firm that focuses on client-empowerment and education. She’s 
super excited that EDUCO was named one of Sourcing Line’s Top 10 Drupal Web Design 
Agencies in the nation as well as one of their Top 10 Web Design Companies in Chicago in 
2014.
There are a ridiculous number of ways to join the groups your 
influencers are in or invite them into yours. 
To name a few: Twitter chats, LinkedIn Groups, Tribber, Facebook, Google+ 
communities. 
How does community building contribute to creating passionate 
relationships between buyers and brands? 
Barry Feldman 
@feldmancreative 
Barry Feldman of Feldman Creative is a content marketing consultant, creative director, and 
copywriter. Barry contributes to many of the leading online marketing publications and has been 
recognized as a top digital strategist and named to LinkedIn’s “25 Social Media Marketing 
Experts You Need to Know.”
Here's the problem with analytics: It wants to tell you what happened. 
Except what you want to know is what worked, so you can do it again. 
The goal of learning analytics isn't to know every 
button and tag, but to know how to find "what worked" 
so you can do it again. 
And again… 
James Ellis @saltlab 
These are some of the James Ellises on Google: Fitness model, Irish stage actor, Four-star US 
Navy Admiral, British cryptographer, Dean of USC Business School, British stationary store, 
Mayor of Ottowa, Australian politician, and Co-Inventor of the Usenet. This James Ellis is not 
them. He is taller and knows Google Analytics.
A positioning statement is a strategic exercise, 
not a creative one! 
It's all about how your offering competes in your chosen category, and 
it is written in a painfully straightforward style. It is not about 
how your brand makes people *feel,* metaphors, or hyperbole. 
Save the creative, emotive language for your Brand 
Essence and, ultimately, for your content. 
Susan Silver 
@argentumstrat 
Susan Silver is President of Argentum Strategy Group, a Chicago marketing strategy consulting 
firm. After spending 10 years in Brand Management at Kraft Foods and additional time running 
marketing for Equal Sweetener, Susan started Argentum seven years ago. Argentum 
specializes in working with small to mid-sized businesses and provides clients with team 
members who act like a Timeshare VP of Marketing®.
There’s no magic conversion number, but instead, 
many tactics to trend conversion up. 
Learn a few conversion tricks and traps you don’t want to fall into, and 
ensure your conversion rate is headed in the right direction. 
Lauren Freedman 
@etailinggroup 
Lauren is a seasoned 20–year e-commerce veteran, author of It’s Just Shopping as well as a 
recognized and respected figure in omni-channel retail, She has a passion for merchandising 
that she has parlayed as president of the e-tailing group, evangelists for merchandising and 
customer service best practices.
How can a marketer use brain science to get better results? 
The trick is to take advantage of cognitive biases. We all 
have certain predispositions. For example, we don't want to miss out on 
something good. So if the marketer does a few simple things that show the 
cost of NOT using a product or service, you can trigger a tiny voice 
that makes the website visitor see the offer in a new way. 
Andy Crestodina 
@crestodina 
Andy Crestodina is a co-founder and the Strategic Director of Orbit Media, an award-winning 
35-person web design company in Chicago. Andy loves this stuff. It’s fun to translate complex 
content marketing tactics into simple, practical content marketing advice that anyone can 
understand. He's also the author of Content Chemistry a handbook for content marketing and 
he’s written hundreds articles for many of the top sites in the industry.
So here you are, looking for that social media benchmark. In building 
terms, you are looking for a height above sea-level. How far up can 
you build? And will that hill over there help you get to your 
“benchmark” faster? 
Tomorrow’s results depend on your vision today. Set a benchmark 
and you’ll never struggle with social media ROI again! 
Mana Ionescu 
@manamica 
Mana is the founder of Lightspan Digital where her team focuses on driving traffic to clients’ 
websites and building profitable connections through social media and content marketing. From 
Techweek to CES, from Social Media Week to MPI TechCon, from 312Digital to DePaul 
University, Mana took the stage over 100 times in the past 2 years, busting social media myths 
and showing measurable results are possible.
#contentjam with us! 
CONTENTJAM, OCT 2 
2014 
Lightspan Digital with 
Mana Ionescu @manamica 
Andy Crestodina @crestodina 
Barry Feldman @feldmancreative

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11 REASONS TO BE EXCITED ABOUT WHAT YOU’LL LEARN AT CONTENT JAM

  • 1. 11 REASONS TO BE EXCITED ABOUT WHAT YOU’LL LEARN AT CONTENT JAM CONTENTJAM 2014 Lightspan Digital with Mana Ionescu @manamica Andy Crestodina @crestodina Barry Feldman @feldmancreative
  • 2. A Lead Magnet is an irresistible bribe that gives a specific chunk of value to a prospect in exchange for their contact information – usually an email address. The key to making the offer irresistible is SPECIFICITY. The Lead Magnet must be a specific solution to a specific problem for a specific segment of your market. Russ Henneberry @RussHenneberry Russ Henneberry is a content marketing and analytics professional. Russ has worked in a content marketing and analytics capacity for companies like CrazyEgg, Salesforce.com and Network Solutions. He is currently Director of Editorial at Digital Marketer.
  • 3. From traffic to social, to engagement, content marketing is obsessed with "lag" analytics - numbers that tell us how we did after the fact, when it's too late to do anything about it. What if we focused on lead analytics - metrics that measure what we can do to create success? DR. Pete Meyers @dr_pete “Dr. Pete” Meyers is Marketing Scientist for Moz, where he works with the marketing and data science teams on product research and data-driven content. He has spent the past year building research tools to monitor Google, including the MozCast Project, and he curates the Google Algorithm History, a chronicle of Google updates back to 2003.
  • 4. What do you believe? What is it that you or your company stands for? Once you know, be sure EVERYONE knows. Brian Burkhart @squareplanet Brian believes nothing in business is more powerful than communications. It’s the backbone of every industry and operation. Based on principles found in science and psychology, Brian and his team at SquarePlanet Presentations & Strategy help individuals and organizations connect with audiences at a deeper level, with real authenticity, to drive growth.
  • 5. Content marketing is relationship selling in that it develops relationships with buyers even before the business is aware of them. It ideally helps buyers understand your business process for giving them something better than they had imagined. Great content doesn’t sell products or services, it sells the process that sells the products. Jeff Korhan @jeffkorhan Jeff Korhan, MBA, is a sales and marketing expert, and the author of Built-In Social: Essential Social Marketing Practices for Every Small Business. Korhan was a Fortune 50 Sales and Marketing Executive for the first decade of his career. He then founded a landscape services company that was twice named Small Business of the Year during its two decades of operation, with predigital content marketing contributing to that success.
  • 6. When considering the Herculean task of developing a content governance plan, you might find yourself wondering if it's truly necessary, or more specifically, if your team can get by without it. Establishing content governance is a lot like setting up a household budget – sure you can save yourself the headache in the up-front and make up the rules as you go, but those rules will probably seem subjective, your resources will be all over the map, and your dreams will never convert into long-term goals. Of course creating and implementing your content governance plan takes effort, but the increase in efficiency, consistency, and quality that you'll undoubtedly experience will prove that the juice is worth the squeeze. Chris Mickens @chrismickens Chris Mickens is the Creative Technical Director and Co-founder of EDUCO Web Design, a Chicago-based web design firm that focuses on client-empowerment and education. She’s super excited that EDUCO was named one of Sourcing Line’s Top 10 Drupal Web Design Agencies in the nation as well as one of their Top 10 Web Design Companies in Chicago in 2014.
  • 7. There are a ridiculous number of ways to join the groups your influencers are in or invite them into yours. To name a few: Twitter chats, LinkedIn Groups, Tribber, Facebook, Google+ communities. How does community building contribute to creating passionate relationships between buyers and brands? Barry Feldman @feldmancreative Barry Feldman of Feldman Creative is a content marketing consultant, creative director, and copywriter. Barry contributes to many of the leading online marketing publications and has been recognized as a top digital strategist and named to LinkedIn’s “25 Social Media Marketing Experts You Need to Know.”
  • 8. Here's the problem with analytics: It wants to tell you what happened. Except what you want to know is what worked, so you can do it again. The goal of learning analytics isn't to know every button and tag, but to know how to find "what worked" so you can do it again. And again… James Ellis @saltlab These are some of the James Ellises on Google: Fitness model, Irish stage actor, Four-star US Navy Admiral, British cryptographer, Dean of USC Business School, British stationary store, Mayor of Ottowa, Australian politician, and Co-Inventor of the Usenet. This James Ellis is not them. He is taller and knows Google Analytics.
  • 9. A positioning statement is a strategic exercise, not a creative one! It's all about how your offering competes in your chosen category, and it is written in a painfully straightforward style. It is not about how your brand makes people *feel,* metaphors, or hyperbole. Save the creative, emotive language for your Brand Essence and, ultimately, for your content. Susan Silver @argentumstrat Susan Silver is President of Argentum Strategy Group, a Chicago marketing strategy consulting firm. After spending 10 years in Brand Management at Kraft Foods and additional time running marketing for Equal Sweetener, Susan started Argentum seven years ago. Argentum specializes in working with small to mid-sized businesses and provides clients with team members who act like a Timeshare VP of Marketing®.
  • 10. There’s no magic conversion number, but instead, many tactics to trend conversion up. Learn a few conversion tricks and traps you don’t want to fall into, and ensure your conversion rate is headed in the right direction. Lauren Freedman @etailinggroup Lauren is a seasoned 20–year e-commerce veteran, author of It’s Just Shopping as well as a recognized and respected figure in omni-channel retail, She has a passion for merchandising that she has parlayed as president of the e-tailing group, evangelists for merchandising and customer service best practices.
  • 11. How can a marketer use brain science to get better results? The trick is to take advantage of cognitive biases. We all have certain predispositions. For example, we don't want to miss out on something good. So if the marketer does a few simple things that show the cost of NOT using a product or service, you can trigger a tiny voice that makes the website visitor see the offer in a new way. Andy Crestodina @crestodina Andy Crestodina is a co-founder and the Strategic Director of Orbit Media, an award-winning 35-person web design company in Chicago. Andy loves this stuff. It’s fun to translate complex content marketing tactics into simple, practical content marketing advice that anyone can understand. He's also the author of Content Chemistry a handbook for content marketing and he’s written hundreds articles for many of the top sites in the industry.
  • 12. So here you are, looking for that social media benchmark. In building terms, you are looking for a height above sea-level. How far up can you build? And will that hill over there help you get to your “benchmark” faster? Tomorrow’s results depend on your vision today. Set a benchmark and you’ll never struggle with social media ROI again! Mana Ionescu @manamica Mana is the founder of Lightspan Digital where her team focuses on driving traffic to clients’ websites and building profitable connections through social media and content marketing. From Techweek to CES, from Social Media Week to MPI TechCon, from 312Digital to DePaul University, Mana took the stage over 100 times in the past 2 years, busting social media myths and showing measurable results are possible.
  • 13. #contentjam with us! CONTENTJAM, OCT 2 2014 Lightspan Digital with Mana Ionescu @manamica Andy Crestodina @crestodina Barry Feldman @feldmancreative